
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 207
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
1. Using the DIC controls on theright side of the steering wheel,
display REMAINING OIL LIFE
on the DIC. See Driver
Information Center (DIC) 0110.
When remaining oil life is low, the CHANGE ENGINE OIL
SOON message will appear on
the display.
2. Press
Von the DIC controls
and hold down for a few
seconds to clear the CHANGE
ENGINE OIL SOON message
and reset the oil life at 100%.
Be careful not to reset the oil
life display accidentally at any
time other than after the oil is
changed. It cannot be reset
accurately until the next oil
change.
The oil life system can also be reset
as follows: 1. Display REMAINING OIL LIFE on the DIC. See Driver
Information Center (DIC) 0110.
2. Fully press and release the accelerator pedal three times
within five seconds.
The system is reset when the
CHANGE ENGINE OIL SOON
message is off and the REMAINING
OIL LIFE message is displayed. If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not been reset. Repeat
the procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer service department and have
it repaired as soon as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer
service department. Contact your
dealer for additional information or
the procedure can be found in the
service manual. To purchase a
service manual, see
Publication
Ordering Information 0299.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 215
Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications. See Capacities and
Specifications 0288.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change
in many other ways if the wrong
replacement brake parts are
installed or if parts are improperly
installed.
Brake Fluid
The brake master cylinder reservoir
is filled with GM approved DOT 3
brake fluid as indicated on the
reservoir cap. See Engine
Compartment Overview 0203 for
the location of the reservoir. Checking Brake Fluid
With the vehicle in P (Park) on a
level surface, the brake fluid level
should be between the minimum
and maximum marks on the brake
fluid reservoir.
There are only two reasons why the
brake fluid level in the reservoir may
go down:
.
Normal brake lining wear. When
new linings are installed, the
fluid level goes back up.
. A fluid leak in the brake
hydraulic system. Have the
brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it.
Do not top off the brake fluid.
Adding fluid does not correct a leak.
If fluid is added when the linings are
worn, there will be too much fluid
when new brake linings are

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 233
Winter Tires
This vehicle was not originally
equipped with winter tires. Winter
tires are designed for increased
traction on snow and ice-covered
roads. Consider installing winter
tires on the vehicle if frequent
driving on ice or snow covered
roads is expected. See your dealer
for details regarding winter tire
availability and proper tire selection.
Also, seeBuying New Tires 0247.
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
. Use tires of the same brand and
tread type on all four wheel
positions.
. Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires. Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.
Low-Profile Tires
If the vehicle has P245/45R19 or
P245/40R20 size tires, they are
classified as low-profile tires.
Caution
Low-profile tires are more
susceptible to damage from road
hazards or curb impact than
standard profile tires. Tire and/or
wheel assembly damage can
occur when coming into contact
with road hazards like potholes,
or sharp edged objects, or when
sliding into a curb. The warranty
does not cover this type of
damage. Keep tires set to the
correct inflation pressure and (Continued)
Caution (Continued)
when possible, avoid contact with
curbs, potholes, and other road
hazards.
Summer Tires
This vehicle may come with high
performance summer tires. These
tires have a special tread and
compound that are optimized for
maximum dry and wet road
performance. This special tread and
compound will have decreased
performance in cold climates, and
on ice and snow. It is recommended
that winter tires be installed on the
vehicle if frequent driving at
temperatures below approximately
5 °C (40 °F) or on ice or snow
covered roads is expected. See
Winter Tires0233.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
246 Vehicle Care
Use this rotation pattern when
rotating the tires.
Do not include the compact
spare tire in the tire rotation.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after
the tires have been rotated. See
Tire Pressure0239 and
Vehicle Load Limits 0147.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation 0242. Check that all wheel nuts are
properly tightened. See
“Wheel
Nut Torque” underCapacities
and Specifications 0288, and
“Removing the Flat Tire and
Installing the Spare Tire” under
Tire Changing 0253.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause a crash. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the inner diameter of
the wheel hub opening with
wheel bearing grease after a
wheel change or tire rotation to
prevent corrosion or rust buildup. Do not get grease on
the wheel mounting surface or
on the wheel nuts or bolts.
When It Is Time for New
Tires
Factors such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.
Treadwear indicators are one way to
tell when it is time for new tires.
Treadwear indicators appear when
the tires have only 1.6 mm (1/16 in)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
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Vehicle Care 253
{Warning
Changing a tire can be
dangerous. The vehicle can slip
off the jack and roll over or fall
causing injury or death. Find a
level place to change the tire. To
help prevent the vehicle from
moving:1. Set the parking brake firmly.
2. Put an automatictransmission in P (Park) or a
manual transmission in
1 (First) or R (Reverse).
3. Turn off the engine and do not restart while the vehicle
is raised.
4. Do not allow passengers to remain in the vehicle.
5. Place wheel blocks, if equipped, on both sides of
the tire at the opposite
corner of the tire being
changed. When the vehicle has a flat tire (2),
use the following example as a
guide to assist in the placement of
the wheel blocks (1), if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains
how to repair or change a tire.
Tire Changing
Removing the Spare Tire and
Tools
1. Screwdriver (If Equipped)
2. Wrench
3. Tow Hook (If Equipped)
4. Fastener (If Equipped)
5. Jack
6. Trim Removal (If Equipped)
To access the spare tire and tools:
1. Open the trunk.
2. Remove the spare tire cover.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
254 Vehicle Care
3. Turn the retainer nutcounterclockwise and remove
the spare tire. Place the spare
tire next to the tire being
changed.
4. The jack and tools are stored below the spare tire. Remove
them from their container and
place them near the tire being
changed.
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check beforeproceeding. See If a Tire Goes
Flat 0252. 2. Turn the wheel wrench
counterclockwise to loosen and
remove the wheel nut caps.
Do not try to remove plastic
caps from the cover or
center cap.
3. Pull the cover or center cap away from the wheel. Store the
wheel cover in the cargo area
until you have the flat tire
repaired or replaced.4. Turn the wheel wrenchcounterclockwise to loosen all
the wheel nuts, but do not
remove them yet. 5. Place the jack near the flat tire.
6. Put the compact spare tire
near you.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
294 Customer Information
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
320 Index
Fuel (cont'd)Foreign Countries . . . . . . . . . . . . 186
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Low Fuel Warning Light . . . . . . . 108
Prohibited Fuels . . . . . . . . . . . . . . 186
Recommended . . . . . . . . . . . . . . . 185
Top Tier . . . . . . . . . . . . . . . . . . . . . . 185
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
G
Garage Door Opener . . . . . . . . . . . 121Programming . . . . . . . . . . . . . . . . . 121
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 219
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 100
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Odometer . . . . . . . . . . . . . . . . . . . . . . . 98
Speedometer . . . . . . . . . . . . . . . . . . . 98
Tachometer . . . . . . . . . . . . . . . . . . . . . 98
Trip Odometer . . . . . . . . . . . . . . . . . . 98
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . . 95 General Information
Service and Maintenance . . . . . 274
Towing . . . . . . . . . . . . . . . . . . . . . . . . 189
Vehicle Care . . . . . . . . . . . . . . . . . . 199
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 85
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 294
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 221
Hazard Warning Flashers . . . . . . . 127
Head Restraints . . . . . . . . . . . . . . . . . 31
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 220
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 221
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 126
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 221
High-Beam On Light . . . . . . . . . . 109
High/Low Beam Changer . . . . . 126
Lamps On Reminder . . . . . . . . . 109 Heated
Steering Wheel . . . . . . . . . . . . . . . . . 89
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated Mirrors . . . . . . . . . . . . . . . . . . . 24
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 154
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 133
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 225
High-Beam On Light . . . . . . . . . . . . 109
High-Speed Operation . . . . . . . . . . 240
Hill and Mountain Roads . . . . . . . . 145
Hill Start Assist (HSA) . . . . . . . . . . 163
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 44
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
I
Ignition Positions . . . . . . . . . . . . . . . 151
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 22
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 106
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 65