
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
28 Keys, Doors, and Windows
Roof
Sunroof
If equipped with a sunroof, the
ignition must be on or in ACC/
ACCESSORY, or Retained
Accessory Power (RAP) must be
active to operate the sunroof and
power sunshade. SeeRetained
Accessory Power (RAP) 0155.
1. Sunroof Switch
2. Sunshade Switch
Sunroof Switch
Express-Open/Express-Close :
Fully press and release
Dto
express-open the sunroof. Fully
press and release
gto
express-close the sunroof.
Open/Close (Manual Mode) :
Press and hold
Dto open the
sunroof. Release
Dat the desired
position to stop movement. Press
and hold
gto close the sunroof.
Vent Feature : Press
Dto the first
detent to open the vent. Press
g
to the first detent to close the vent.
The sunshade partially opens and
closes automatically during the vent
operation.
Sunshade Switch
Express-Open/Express-Close :
Fully press and release the front or
rear of
Qto express-open or
express-close the sunshade. If the sunroof is open, the sunshade will
express-close just short of the open
sunroof.
Open/Close (Manual Mode) :
Press and hold the front or rear of
Qto open or close the sunshade.
Release the switch to stop at the
desired position.
Automatic Reversal System
The sunroof has an automatic
reversal system that is only active
when the sunroof is operated in
express-close mode.
If an object is in the path while
express closing, the reversal system
will detect an object, stop, and open
the sunroof again.
If frost or other conditions prevent
closing, override the feature by
closing the sunroof in manual
mode. To stop movement, release
the switch.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 35
2. Slide the seat to the desiredposition and release the
handle.
3. Try to move the seat back and forth to be sure it is locked in
place.
Seat Height Adjuster
Press and hold the top or bottom of
the switch to raise or lower the seat.
Release the switch when the
desired height is reached.
Power Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
{Warning
The power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle.
To adjust the seat:
.Move the seat forward or
rearward by sliding the control
forward or rearward.
. Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
. Raise or lower the seat by
moving the rear of the control up
or down.
To adjust the seatback, see
Reclining Seatbacks 036.
To adjust the lumbar support, see
Lumbar Adjustment 036.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 37
To recline a manual seatback:1. Lift the lever.
2. Move the seatback to the desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position: 1. Lift the lever fully without applying pressure to the
seatback, and the seatback will
return to the upright position. 2. Push and pull on the seatback
to make sure it is locked.
Power Reclining Seatbacks
To adjust a power seatback,
if equipped:
.Tilt the top of the control
rearward to recline.
. Tilt the top of the control forward
to raise.
Memory Seats
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
38 Seats and Restraints
Then immediately press and hold 1,
2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current
driver ’s RKE transmitter number
(1–8). See Remote Keyless Entry
(RKE) System Operation 08. Only
RKE transmitters 1 and 2 can be
used for automatic memory recalls.
A Driver Information Center (DIC)
welcome message indicating the
transmitter number may display for
the first few ignition cycles following
a transmitter change. For Auto
Memory Recall to work properly,
save the positions to the memory
button (1 or 2) matching the RKE
transmitter number displayed in the
DIC welcome message. Carry the
linked RKE transmitter when
entering the vehicle. Memory adjustments may not be
available upon delivery or after
service until steps in
“Saving
Memory Positions” section are
performed.
Vehicle Personalization Settings
. To have the Auto Memory Recall
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Auto Memory Recall.
Select On or Off. See “Auto
Memory Recall” later in this
section.
. To begin Easy Exit Recall
movement when the ignition is
turned off and the driver door is
opened, or when the ignition is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Easy Exit Options.
Select On or Off. See “Easy Exit
Recall” later in this section. .
See Vehicle Personalization
0 113 for additional setting
information.
Identifying Driver Number
To identify the driver number: 1. Start the vehicle with a different key or RKE transmitter. The
DIC should display the driver
number; 1 or 2. Turn the
ignition off and remove the key
or RKE transmitter from the
vehicle.
2. Start the vehicle with the initial key or RKE transmitter. The
DIC should display the other
driver number not shown in
Step 1.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the ignition on or to ACC/ ACCESSORY.
A DIC welcome message may
indicate driver number 1 or 2.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 39
2. Adjust all available memoryfeatures to the desired driving
position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.
To save the position for
Band
easy exit features, repeat Steps 1–4
using
B. This saves the position
for getting out of the vehicle. Save preferred memory feature
positions to both 1 and 2 if you are
the only driver.
Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall
the previously saved memory
positions.
To stop Manual Memory Recall
movement, release 1, 2, or
Bor
press any of the following controls:
. Power seat
. Memory SET
. Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
Auto Memory Recall
The vehicle identifies the number of
the current driver ’s RKE transmitter
(1–8). See Remote Keyless Entry
(RKE) System Operation 08. If the
RKE transmitter is 1 or 2, and Auto
Memory Recall is programmed on in
vehicle personalization, the positions saved to the same
memory button number 1 or 2 are
automatically recalled when the
ignition is turned on, or turned from
off to ACC/ACCESSORY. RKE
transmitters 3–8 will not provide
automatic memory recalls.
To turn Auto Memory Recall on or
off, see "Vehicle Personalization
Settings" previously in this section
and
Vehicle Personalization 0113.
The shift lever must be in P (Park)
to start Auto Memory Recall. Auto
Memory Recall will complete if the
vehicle is shifted out of P (Park)
prior to reaching the saved memory
position.
To stop Auto Memory Recall
movement, turn the ignition off or
press any of the following controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 41
Heated and Ventilated Seat
Buttons Shown, Heated Seat Buttons Similar
If equipped, the buttons are on the
center console. To operate, the
engine must be running.
I: If equipped, press to heat the
driver or passenger seatback only.
J: Press to heat the driver or
passenger seat cushion and
seatback.
C: If equipped, press to ventilate
the driver or passenger seat.
A ventilated seat has a fan that pulls
or pushes air through the seat. The
air is not cooled. An indicator light on the button turns
on when the heated or ventilated
seat is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The lights near the
button indicate three for the highest
setting and one for the lowest. If the
heated seats are on high, the level
may automatically be lowered after
approximately 30 minutes.
The passenger seat may take
longer to heat up.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats, if equipped, can be
turned on automatically. When it is
cold outside, the heated seats turn
on, and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press
the button to use the heated or
ventilated seats after the vehicle is
started.
The heated or ventilated seat
indicator lights on the button do not
turn on during a remote start.
The heated seat temperature
performance of an unoccupied seat
may be reduced. This is normal.
The heated or ventilated seats will
not turn on during a remote start
unless they are enabled in the
vehicle personalization menu. See
Remote Vehicle Start
014 and
Vehicle Personalization 0113.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 57
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash. See
Vehicle Data
Recording and Privacy 0302
and
Event Data Recorders 0302.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
90 Instruments and Controls
Windshield Wiper/Washer
The windshield wiper/washer lever
is on the right side of the steering
column. With the ignition on or in
ACC/ACCESSORY, move the
windshield wiper lever to select the
wiper speed.
HI :Use for fast wipes.
LO : Use for slow wipes.
INT : Move the lever up to INT for
intermittent wipes, then turn the
x
INT band up for more frequent
wipes or down for less frequent
wipes.
OFF : Use to turn the wipers off.
1X : For a single wipe, briefly move
the wiper lever down. For several
wipes, hold the wiper lever down.
n L: Pull the windshield wiper
lever toward you to spray windshield
washer fluid and activate the wipers.
The wipers will continue until the
lever is released or the maximum
wash time is reached. When the
windshield wiper lever is released,
additional wipes may occur
depending on how long the
windshield washer had been
activated. See Washer Fluid0214
for information on filling the
windshield washer fluid reservoir.
Clear snow and ice from the wiper
blades and windshield before using
them. If frozen to the windshield,
carefully loosen or thaw them. Damaged blades should be
replaced. See
Wiper Blade
Replacement 0218.
Heavy snow or ice can overload the
wiper motor.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.