
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
20 Keys, Doors, and Windows
Doors
Trunk
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, hatch/trunk open, or with
any objects that pass through the
seal between the body and the
hatch/trunk or liftgate. Engine
exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate or hatch/trunk open:. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air
(Continued)
Warning (Continued)
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust 0157.
To open the trunk: .
Press
|with the transmission
in P (Park).
. Press and hold
Yon the RKE
transmitter.
. If equipped, press the touch pad
on the underside of the trunk lid
after unlocking all doors.
The RKE transmitter must be within
1 m (3 ft) of the trunk. Press the
touch pad on the underside of the
trunk lid and lift to open. See
Remote Keyless Entry (RKE)
System Operation 08.
When closing the trunk, use the
pull cup.
Emergency Trunk Release
Handle
Caution
Do not use the emergency trunk
release handle as a tie-down or
anchor point when securing items
in the trunk as it could damage
the handle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
22 Keys, Doors, and Windows
bypass the 30-second delay
and immediately arm the alarm
system.
If the driver door is opened without
first unlocking with the RKE
transmitter, the lights will flash to
indicate pre-alarm. If the vehicle is
not started, or the door is not
unlocked by pressing
Kon the RKE
transmitter during the 10–second
pre-alarm, the alarm will be
activated.
If a door, the hood, or the trunk is
opened without first disarming the
system, the turn signals will flash for
about 30 seconds. The alarm
system will then re-arm to monitor
for the next unauthorized event.
The theft-deterrent alarm system will
not arm if the doors are locked with
the key.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter. .
Unlock the vehicle using the
Keyless Access system.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the transmitter
and the lights flash three times, an
alarm occurred previously while the
alarm system was armed.
If the alarm has been activated, a
message will appear on the Driver
Information Center (DIC).
Immobilizer
See Radio Frequency Statement
0 300.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid RKE
transmitter is found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 23
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
in the center console. See“Starting
the Vehicle with a Low Transmitter
Battery or Wireless Interference”
under Remote Keyless Entry (RKE)
System Operation 08.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 27
Window Express Movement
All windows can be opened without
holding the window switch. Press
the switch down fully and quickly
release to express open the
window.
If equipped, pull the window switch
up fully and quickly release to
express close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Window Automatic Reversal
System
The express-close feature will
reverse window movement if it
comes in contact with an object.
Extreme cold or ice could cause the
window to auto-reverse. The
window will operate normally after
the object or condition is removed.
Automatic Reversal System
Override
{Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged.
Before using automatic reversal
system override, make sure that
all people and obstructions are
clear of the window path.
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/
ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed.
4. Open the window and continue to press the switch briefly after
the window has fully opened.
Sun Visors
Pull the sun visor down to block
glare. Detach the sun visor from the
center mount to pivot to the side
window, or to extend along the rod.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 41
Heated and Ventilated Seat
Buttons Shown, Heated Seat Buttons Similar
If equipped, the buttons are on the
center console. To operate, the
engine must be running.
I: If equipped, press to heat the
driver or passenger seatback only.
J: Press to heat the driver or
passenger seat cushion and
seatback.
C: If equipped, press to ventilate
the driver or passenger seat.
A ventilated seat has a fan that pulls
or pushes air through the seat. The
air is not cooled. An indicator light on the button turns
on when the heated or ventilated
seat is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The lights near the
button indicate three for the highest
setting and one for the lowest. If the
heated seats are on high, the level
may automatically be lowered after
approximately 30 minutes.
The passenger seat may take
longer to heat up.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats, if equipped, can be
turned on automatically. When it is
cold outside, the heated seats turn
on, and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press
the button to use the heated or
ventilated seats after the vehicle is
started.
The heated or ventilated seat
indicator lights on the button do not
turn on during a remote start.
The heated seat temperature
performance of an unoccupied seat
may be reduced. This is normal.
The heated or ventilated seats will
not turn on during a remote start
unless they are enabled in the
vehicle personalization menu. See
Remote Vehicle Start
014 and
Vehicle Personalization 0113.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 57
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash. See
Vehicle Data
Recording and Privacy 0302
and
Event Data Recorders 0302.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
88 Instruments and Controls
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . . 89
Steering Wheel Controls . . . . . . . 89
Heated Steering Wheel . . . . . . . . 89
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Windshield Wiper/Washer . . . . . . 90
Compass . . . . . . . . . . . . . . . . . . . . . . 91
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Power Outlets . . . . . . . . . . . . . . . . . 92
Wireless Charging . . . . . . . . . . . . . 92
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 95
Instrument Cluster . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . 98
Odometer . . . . . . . . . . . . . . . . . . . . . . 98
Trip Odometer . . . . . . . . . . . . . . . . . 98
Tachometer . . . . . . . . . . . . . . . . . . . . 98
Fuel Gauge . . . . . . . . . . . . . . . . . . . . 99
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Seat Belt Reminders . . . . . . . . . 100
Airbag Readiness Light . . . . . . . 101 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 101
Charging System Light . . . . . . . 102
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 103
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 104
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 105
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 105
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 106
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . . 106
Vehicle Ahead Indicator . . . . . . 106
Traction Off Light . . . . . . . . . . . . . 106
StabiliTrak OFF Light . . . . . . . . . 107
Traction Control System (TCS)/ StabiliTrak Light . . . . . . . . . . . . . 107
Tire Pressure Light . . . . . . . . . . . 108
Engine Oil Pressure Light . . . . 108
Low Fuel Warning Light . . . . . . 108
Security Light . . . . . . . . . . . . . . . . . 109
High-Beam On Light . . . . . . . . . . 109
Lamps On Reminder . . . . . . . . . 109
Cruise Control Light . . . . . . . . . . 109
Door Ajar Light . . . . . . . . . . . . . . . 110
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . . 110
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 112
Engine Power Messages . . . . . 113
Vehicle Speed Messages . . . . . 113
Vehicle Personalization
Vehicle Personalization . . . . . . . 113
Universal Remote System
Universal Remote System . . . . 121
Universal Remote SystemProgramming . . . . . . . . . . . . . . . 121
Universal Remote System Operation . . . . . . . . . . . . . . . . . . . 123

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 95
Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.
Some warning lights come on briefly
when the engine is started to
indicate they are working. When
one of the warning lights comes on
and stays on while driving, or when
one of the gauges shows there may
be a problem, check the section that
explains what to do. Waiting to do
repairs can be costly and even
dangerous.