Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
OnStar System 25
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. All OnStar functions that can
be performed with the buttons can
be done using the app. To open the
app, touch the OnStar icon on the
Home Page. Features vary by
region and model. Features are
subject to change. For more
information on this feature, see
my.chevrolet.com/learn.
Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
38 Navigation
.k:Select from the infotainment
display. The draw speed setting
will adjust the speed of the
character recognition feature.
The settings are: Faster, Default,
and Slower.
. Audio Feedback: Touch to turn
Audio Feedback On or Off.
Audio feedback is an audible
response to an action that has
occurred while using the
Character Recognition.
. ABC/abc: Select from the
infotainment display to view the
available character sets. Select
a character set to change.
Multiple character sets may not
be supported by some regions.
This option also displays the
sentence case of upper or lower
case characters that are
currently active in a mixed case
mode. If only one character set
is available for the desired
region, touching the character
recognition will only open and
close the character recognition
window. If mixed case character mode is
supported, the last characters of
character recognition will be
upper and lower case.
One-Shot Search
Enter a full or partial Address,
Contact, or POI into the search bar
and the system will search and
display all of the matches.
The contacts that are searched
include both connected phone’s
contacts list and the vehicle’s
contacts list.
Search Process
The process of prioritizing the
search is to help shorten the length
of time at finding the results. If there
is a 100% match found when a
search type is carried out, the
remaining searches abort.
The system conducts the search in
the following order: 1. Vehicle Contacts List
2. Connected Phone Contacts List 3. POIs
4. Addresses
The Contacts are done first because
the list will be relatively short and
can be done quickly.
POIs are done next because the
amount of time it takes to search for
the average POI is consistent. The
less deviation during a search would
mean an average of less time taken.
The Addresses are last because the
standard deviation for an address
search is very large. Some address
searches are very quick, but others
may take very long. Because of this,
the address search would not be
conducted unless a good match
could not be found in either
Contacts or POIs.
Autocomplete
The autocomplete is preloaded with
all recent destinations and POI
category names. Previous POI
name searches are remembered.
Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
54 Navigation
is displayed in the Distance to
Maneuver View. Touch Done to
return to the Maneuver View.
Cancel a Route
If a route is in progress using either
the vehicle navigation system or the
OnStar Turn-by-Turn route, and a
new route is requested, the current
route in progress will be canceled.
An OnStar Advisor can cancel the
vehicle navigation system route.
Route guidance can be resumed by
selecting Resume To in the
Map Menu.
Global Positioning
System (GPS)
The position of the vehicle is
determined by using satellite
signals, various vehicle signals, and
map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the
vehicle, and/or other circumstancescan affect the navigation system's
ability to determine the accurate
position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
GPS satellites. When the vehicle is
not receiving signals from the
satellites, a symbol appears on the
map screen. See
Navigation
Symbols 034.
This system might not be available
or interference can occur if any of
the following are true:
. Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
. Satellites are being repaired or
improved.
For more information if the GPS is
not functioning properly, see
Problems with Route Guidance 055
and
If the System Needs Service 055.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due
to one or more of the following
reasons:
.
The road system has changed.
. The vehicle is driving on slippery
road surfaces such as sand,
gravel, or snow.
. The vehicle is traveling on
winding roads or long straight
roads.
. The vehicle is approaching a tall
building or a large vehicle.
. The surface streets run parallel
to a freeway.
. The vehicle has been transferred
by a vehicle carrier or a ferry.
. The current position calibration
is set incorrectly.
. The vehicle is traveling at high
speed.
Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 55
.The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
. The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
. The GPS signal is not received.
. A roof carrier is installed on the
vehicle.
. Tire chains have been installed.
. The tires are replaced or worn.
. The tire pressure for the tires is
incorrect.
. This is the first navigation use
after the map data is updated.
. The 12-volt battery is
disconnected for several days.
. The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the
road indicated.
. Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
. The route might not be changed
when using automatic rerouting.
. There is no route guidance when
turning at an intersection.
. Plural names of places might be
announced occasionally.
. It could take a long time to
operate automatic rerouting
during high-speed driving.
. Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint. .
The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps034.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer.
Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 65
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the features on the infotainment
system and the steering wheel to
operate the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 07.
PHONE : Touch the Phone icon on
the Home Page to enter the phone
main menu.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Turn
the volume knob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
74 Settings
Settings
The Settings menu allows
adjustment of different vehicle and
radio features. The menu may
contain the following:
Time and Date
Touchlorgto increase or
decrease hours, minutes, and AM or
PM. Press 12Hr or 24Hr for 12 or
24 hour clock. Touch
lorgto
increase or decrease month, day,
or year. See “Clock”in the owner ’s
manual.
Language
This will set the display language in
the radio, instrument panel, and
voice recognition. Press Language
and select the appropriate
language. Touch the Back icon on
the infotainment display to go back
to the previous menu.
Valet Mode
If equipped, this will lock the
infotainment system and steering
wheel controls. It may also limit top
speed, power, and access to vehicle
storage locations (if equipped).
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch the Back
icon on the infotainment display to
go back to the previous menu.
Radio
Touch to display the Radio menu
and the following may display:
. Manage Favorites: Touch to
highlight a favorite to edit. Touch
Rename to rename the favorite
or Delete to delete it. Touch and
hold the station to drag it to a
new location. Touch Done to go
back to the previous menu. .
Number of Favorites Shown:
Touch to set the number of
favorites to display. Select Auto,
5, 10, 15, 20, 25, 30, 35, 40, 45,
50, 55, or 60. Auto will adjust the
number of favorite locations that
can be seen. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Tone Settings: Touch + or –to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
0 10.
. Auto Volume (If Equipped): This
feature adjusts the volume
based on the vehicle speed. See
AM-FM Radio 010.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and speed. See
AM-FM Radio 010.
. Maximum Startup Volume: This
feature sets the maximum
startup volume. If the vehicle is
started and the volume is
greater than this level, the
Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Settings 75
volume is adjusted to this level.
To set the maximum startup
volume, touch + or–to increase
or decrease. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Audio Cue Volume (If Equipped):
This feature adjusts the startup
and shutdown sounds. To adjust
the volume, touch + or –to
increase or decrease. This
feature can be turned on or off.
Touch the Back icon on the
infotainment display to go back
to the previous menu.
Vehicle Settings
See “Vehicle Personalization” in the
owner ’s manual.
Bluetooth
From Bluetooth on the infotainment
display, the following may appear:
.
Add New Device: Touch to add a
new device. .
Device Management: Touch to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Ringtones: Touch to change the
ring tone for the specific phone.
The phone does not need to be
connected to change the
ring tone.
. Voice Mail Numbers: This
feature displays the voice mail
number for all connected
phones. The voice mail number
may be changed by touching
Edit, typing in the new number,
and touching Save. Touch the
Back icon on the infotainment
display to go back to the
previous menu.
. Text Message Alerts: This
feature will turn text message
alerts on or off. Touch Text
Message Alerts and then select
Off or On. Touch the Back icon
on the infotainment display to go
back to the previous menu. See
Text Messaging 071.
Voice
From Voice on the infotainment
display, the following may appear:
.
Confidence Threshold: Select
Confirm More for a system
response to a command. Select
Confirm Less for the system to
proceed with the command
without responding.
. Prompt Length: Select Short for
brief, direct feedback or Long for
more information feedback.
Touch the Back icon on the
infotainment display to go to the
previous menu.
. Audio Feedback Speed: Touch
Slow, Medium, or Fast for
feedback speed. Touch the Back
icon on the infotainment display
to go back to the previous menu.
Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Settings 77
Wi-Fi hotspot such as a compatible
mobile device hotspot, home
hotspot or public hotspot can be
used. Applicable data rates may
apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or a public hotspot,
touch SETTINGS on the Home
Page, followed by Wi-Fi, and then
Manage Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot or similar.
Availability of Over-the-Air software
updates varies by vehicle and
country. Features are subject to
change. For more information on
this feature, see my.chevrolet.com/
learn.English and Metric Unit
Conversion
To change the display units between
English and metric units, see
“Instrument Cluster”in the owner’s
manual.
Teen Driver
If equipped, this allows multiple
keys to be registered for beginner
drivers to encourage safe driving
habits. When the vehicle is started
with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some
features, and limit the use of others.
The Report Card will record vehicle
data about driving behavior that can
be viewed later. When the vehicle is
started with a registered key, the
Driver Information Center (DIC)
displays a message that Teen Driver
is active.
To access:
1. Touch Settings on the Home Page, then touch Teen Driver. 2. Create a Personal Identification
Number (PIN) by choosing a
four-digit PIN. Re-enter the PIN
to confirm. To change the PIN,
touch Change PIN.
The PIN is required to:
. Register or unregister keys.
. Change Teen Driver settings.
. Change or clear the Teen
Driver PIN.
. Access or delete Report
Card data.
Register keys to activate Teen
Driver:
Any vehicle key can be registered,
up to a maximum of eight keys.
Label the key to tell it apart from the
other keys.
For a pushbutton start system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park).
For manual transmissions, the
vehicle must be stopped with
the parking brake set.