2020 CHEVROLET EXPRESS pairing phone

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
34 Audio Players
automatically begins playing audio
from the device over the vehicle
speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, do one of
the following:
.Press SRCE on the center stack
or steering wheel, or touch the
Source display to scroll through
the Source banner. Select Front
AUX or Rear AUX depending on
where the device is connected.
. Touch Front AUX or Rear AUX
on the Home Page.
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
“Pairing a Phone” underBluetooth
0 68.
To play music through a Bluetooth
device:
1. Make sure your mobile device is paired to the radio.
2. Launch music by doing one of the following:
.Touch
4on the
Home Page.
. Press SRCE until Bluetooth
Audio is selected. .
Press
b/gand say “Play
Bluetooth Audio”
To play the tracks randomly, touch
Shuffle. Touch again to stop shuffle.
Touch Menu to bring up the
Bluetooth Audio menu display.
Touch the Bluetooth Device List
option to select or switch a paired
device. See “Pairing a New
Bluetooth Device” underBluetooth
0 68.
Some phones support sending
Bluetooth music information like
Artist and/or Song Title to display on
the radio.
When listening to Bluetooth audio,
the audio that will play through the
radio will be what is active or open
on the phone.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Voice Recognition 55
((pair [my / this] / add) [[a] new] /
connect [new]) phone :Begin the
Bluetooth pairing process. Follow
instructions on the radio display.
((switch / change) [phone] to / use
/ select / connect)
: Select a
different phone for outgoing calls.
(switch / to [my] other) / change)
phone : Select to another owned
phone.
redial [the] last (number / contact
/ number) : Initiate a call to the last
dialed number.
(call / dial) [a] contact [open]
(address / phone) book : Go to a
sub-menu location for contact
information.
[go to / start / use] [voice] keypad
/ international call : Go to a
sub-menu location for international
contact information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel for at least
three seconds.
General Commands
cancel : Instructs the system to
cancel the command.
cancel / stop / end / cancel
request : Instructs the system to
end the speech session.
[no] go back / back / previous
screen : Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet : Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
: Instructs the
system to select the number one
line on a menu. [no] [select / [it’
s] selection]
[number] two / [[no] select]
: Instructs the
system to select the number two
line on a menu.
[no] [select / [it’ s] selection]
[number] three / [[no] select]
: Instructs the
system to select the number three
line on a menu.
[no] [select / [it’ s] selection]
[number] four / [[no] select]
: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way : Instructs the
system to reject the result and
switch the infotainment display.
Voice Recognition for
Navigation
If the voice icon is pressed while on
a map view, the system begins a
voice recognition session.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
68 Bluetooth Phone/Devices
Bluetooth Phone/
Devices
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the address book or
contact list with the vehicle. Not
all phones are compatible for
contacts list downloading.
. Control of and playback of
Pandora and Stitcher
applications.
. Audio streaming.
. Playback and viewing of text
messages. Not all phones are
compatible with text messaging
from the radio.
To minimize driver distraction,
before driving, and with the vehicle
parked: .
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
. Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
. See “Deleting a Paired Phone”
in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the controls on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
b/g:
. Press to answer incoming calls,
confirm system information, and
start voice recognition.
. Press and hold to start voice
recognition.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Bluetooth Phone/Devices 69
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, seeUsing the
System 07.
Using Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
To use voice recognition, press
b
/gon the steering wheel.
If you know the command you
would like to execute, say the
command. If the command is not
known, say “Help”while in any voice
recognition menu.
See Voice Recognition 052.
Noise : The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak. How to Speak :
Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
volume bar during a call to change
the volume level. The adjusted
volume level remains in memory for
later calls. The system maintains a
minimum volume level.
Pairing a New Bluetooth
Device
1. Touch the Settings icon on the Home Page to access the
Settings menu. Touch
Bluetooth Device List. If not
grayed out, touching the Phone
icon on the Home Page will
also access the Bluetooth
Device List if no phone is
connected. If another phone is
connected, touching the Phone
icon on the Home Page will
access the main phone display.
2. Touch the Pair Device option to
start the process of adding a
new Bluetooth device to the
radio system.
3. Once Pair Device is touched, the radio becomes
discoverable for three minutes.
A four or six-digit Personal
Identification Number (PIN)
appears on the display.
4. Start the pairing process on the device to be paired to the
vehicle. See the device
manufacturer's user guide for
information.
5. When the radio is discovered, the infotainment display
changes to the pairing display.
If the Bluetooth device does
not connect to the radio within

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
70 Bluetooth Phone/Devices
60 seconds, the display times
out, returns to the Bluetooth
Device List, and cancels the
discoverable process.
6. During the start of the pairingprocess, a pop-up display will
show on the Bluetooth device
asking to select Vehicle>. If a PIN is to be
entered, use XXXX. Enter the
PIN into the Bluetooth device.
7. Once the radio is selected fromthe Bluetooth device, the same
PIN must be entered to
continue the pairing process.
Touch the Change PIN option
to enter a matching PIN. The
keypad displays to complete
this function.
8. An automatic six-digit PIN may appear on newer phones. Look
for the same number to match
on both the radio and the
device being paired. Select
YES on the radio and device if
required to complete the
pairing process.9. A pop-up displays to confirm
the pairing was successful.
10. After initial pairing, a pop-up on the device may appear to
accept and allow the radio
permission to download the
phone’s address book for later
use and to access text
messaging. Press Always
Accept, if offered on the
device, for normal use. No
other paired device can see
this information on the other
device. This information is also
not accessible if the device
from which this information
originated is not currently
paired, in range, and
connected.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Bluetooth Phone/Devices 71
11. For BlackBerry devices, turn offthe Automatic Echo control
from within the Device menu in
the phone. Leaving this feature
on can cause noise problems
during hands-free calls.
For information about how to
navigate the menu system using the
infotainment controls, see Overview
0 3.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling, if available. See “OnStar”in
the owner ’s manual. Pairing Information
.
Up to 10 cell phones can be
paired to the Bluetooth system.
Up to a total of 10,000 phone
contacts and numbers can be
stored across 10 paired phones.
. The system will attempt to
connect to the last known
connected device if multiple
paired devices are in range of
the system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. Only one paired cell phone can
be connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were last
connected. The radio will attempt to connect to the last
connected device to the system.
To link to a different paired
phone, see
“Connecting to a
Different Phone” later in this
section.
Pairing a Phone
Pairing is not allowed while the
vehicle is in motion. 1. Touch the Settings icon from the Home Page or say “Pair
Phone” after starting a voice
recognition session to access
the Settings menu.
2. Touch Bluetooth Device List. If not grayed out, touching the
Phone icon on the Home Page
will also access the Bluetooth
Device List if no phone is
connected. If another phone is
connected, touching the Phone
icon on the Home Page will
access the main phone display.
3. Touch Pair Device (Phone). A four or six-digit Personal
Identification Number (PIN)
appears on the display.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
72 Bluetooth Phone/Devices
4. Start the pairing process on thecell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate the vehicle named in the list on the cell phone.
Follow the instructions on the
cell phone to enter and confirm
the PIN provided in Step 3.
After the PIN is entered, the
system prompts you to indicate
whether pairing was
successful. The name of the
paired device depends on the
device and how it is set up.
The radio will automatically use
the vehicle name. The system
responds with “
has been successfully paired”
after the pairing process is
complete.
6. If Yes is selected in Step 5, a message will pop up on the
radio display saying, “Pairing
successful with name>.” A pop-up message on
the phone may display stating the radio may need to be
allowed to have access to your
Contacts and Text Messages.
7. If No is selected in Step 5, a message will pop up on the
radio display saying that the
pairing was unsuccessful.
8. Repeat Steps 1–5 to pair additional phones.
While the phone is connected, the
Bluetooth icon on the upper right
corner of the radio will be
highlighted and the signal strength
and battery life of the phone will be
displayed.
The current connected phone would
have a checkmark in the box to the
left of the device.
Listing All Paired and Connected
Phones 1. Touch the Settings icon from the Home Page to access the
Settings menu.
2. Touch Bluetooth Device List. If not grayed out, touching the
Phone icon on the Home Page will also access the Bluetooth
Device List if no phone is
connected.
Deleting a Paired Phone 1. Touch the Settings icon from the Home Page to access the
Settings menu.
2. Touch Bluetooth Device List. If not grayed out, touching the
Phone icon on the Home Page
will also access the Bluetooth
Device List if no phone is
connected.
3. Touch the Delete option next to the listed device and follow the
on-screen prompts.
It is recommended to delete the
paired vehicle from the phone.
Connecting to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
available to be connected to the
Bluetooth system before the
process is started.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Bluetooth Phone/Devices 73
1. Touch the Settings icon fromthe Home Page to access the
Settings menu.
2. Touch Bluetooth Device List. If not grayed out, touching the
Phone icon on the Home Page
will also access the Bluetooth
Device List if no phone is
connected.
3. Select the new phone to link to and follow the on-screen
prompts.
Making a Call Using the Phone
Book Contacts and Call List
For cell phones that support the
phone book feature, the Bluetooth
system can use the contacts stored
on your cell phone to make calls.
See your cell phone manufacturer ’s
user guide or contact your wireless
provider to find out if this feature is
supported by your phone. Also see,
“Pairing a New Bluetooth Device”
earlier in this section.
When using voice recognition to call
a contact, the voice command must
match how the contact is stored in
the phone. When a cell phone supports the
phone book feature, the Contacts
and Call List menus are
automatically available. There may
be a delay for this information to
appear, especially after first pairing
of the device. This depends on how
many contact entries are stored in
the phone.
The Contacts menu allows you to
access the contacts stored in the
cell phone to make a call.
The Call List menu allows you to
access the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on your cell
phone to make a call.
To make a call using the
Contacts menu:
1. Touch the Phone icon on the Home Page to display the
Phone main menu.
2. Touch Menu to select Contactsor touch the Contacts option on
the lower bar of the Phone
display.
3. Search through the Contacts list by selecting the letter group
the contact entry begins with.
The scroll bar or the PUSH/
SEL knob can be used.
4. Select the name or number you want to call.
5. Depending on how the contact is stored in the phone, the
radio may show multiple
contact numbers. Select the
desired number to call.
To make a call using the Call
List menu: