2020 CHEVROLET EXPRESS change wheel

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 10/31/19
2 Introduction
Introduction
Infotainment
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including but not limited
to GM, the GM logo, GMC, the GMC
Truck Emblem, CHEVROLET, the
CHEVROLET Emblem, and the
names EXPRESS, SAVANA, and
InTouch are trademarks and/orservice marks of General Motors
Corporation LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Company” for
GMC and Chevrolet Motor Divisions
wherever it appears in this manual.
The information in this manual
supplements the owner ’s manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this manual.
Keep this manual with the owner ’s
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the
vehicle. Read the following pages to
become familiar with the
infotainment system features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Litho in U.S.A.
Part No. 84361146 B Second Printing©2019 General Motors LLC. All Rights Reserved.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
6 Introduction
Language
To change the language of the
navigation displays, see“Vehicle
Personalization” in the owner’s
manual.
English or Metric Units
To change the navigation displays
from English or metric, see “Driver
Information Center (DIC)” in the
owner ’s manual.
Steering Wheel Controls
Vehicles with audio steering wheel
controls could differ depending on
the vehicle's options. Some audio
controls can be adjusted at the
steering wheel.
worc/x:Press to select
preset radio stations or SiriusXM
channels from the favorites banner
or select tracks from a source such
as CD/DVD, iPod, or USB.
To select tracks on an iPod or USB:
1. Press and hold
worc/x
while listening to a song listed
in the main audio page to
quickly move forward or in
reverse through the tracks.
Track information is shown on
the display.
2. Release
worc/xwhen
the desired track is reached.
b/g:
. Press to accept a call.
. Press and hold to start voice
recognition.
See Voice Recognition 052.
c/x:Press to reject an incoming
call or end a current call.
SRCE : Press to switch between
the radio, CD, and for equipped
vehicles, DVD, front auxiliary, rear
auxiliary, Pandora, Stitcher, and
iPod/USB.
Press and hold to pause the
currently playing track or mute the
speakers if the source is radio or
SiriusXM.
Press and hold again to resume the
current track or to unmute the
speakers.
¨: Press to go to the next AM or
FM radio station, or next XM
channel.
Press
¨to go to the next track or
chapter while sourced to the CD or
DVD slot.
When connected, press
¨to select
a track on an iPod or USB device.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Radio 13
Radio
AM-FM Radio
Playing the Radio
PUSH/O:
. Press to turn the radio on or off.
. Turn to increase or decrease the
volume of the active source.
The steering wheel controls can
also be used to adjust the volume.
See Steering Wheel Controls 06.
Audio Source
To access AM, FM, or SiriusXM,
if equipped, do one of the following:
. On one of the Home Pages,
touch the AM, FM, or XM,
if equipped, icons.
. Press SRCE on the center stack
or steering wheel or touch the
Source menu on the
infotainment display to scroll
through the options. A source
ribbon will appear near the
bottom of the display allowing
you to select the one you want. .
Use voice recognition by
pressing one of the voice
recognition icons. After the voice
prompt and the beep, say one of
the following: “Tune AM,” “Tune
FM,” “Tune XM,” “AM,” “FM,”
or “XM.”
Infotainment System Settings
Tone Settings
To access the tone settings, touch
the Tone icon on the Home Page,
or press the PUSH/SEL knob while
in an audio source.
To adjust the settings:
.
Bass: Touch + or –to change
the level.
. Middle: Touch + or –to change
the level.
. Treble: Touch + or –to change
the level.
. EQ (Equalizer) (If Equipped):
Touch
oorpto scroll through
the preset EQ options. .
Stereo/Surround/DSP Mode (If
Equipped): Touch
oorpto
scroll through the preset Digital
Signal Processing (DSP) or to
toggle between Stereo and
Surround (5.1 DVD only) modes.
. Fade: Touch F to fade the audio
to the front speakers. Touch R to
fade the audio to the rear
speakers. The middle position
balances the sound between the
front and rear speakers.
. Balance: Touch L to balance the
audio to the left speakers. Touch
R to balance the audio to the
right speakers. The middle
position balances the sound
between the left and right
speakers.
Finding a Station
Press SRCE on the center stack to
go to the currently playing source.
Press it again to select a different
source.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
18 Radio
.Press SRCE on the center
stack or steering wheel.
Touch Source and select
Pandora from the Source
banner.
If nothing happens when the
available Pandora icon is touched,
download the latest Pandora
application to the device and retry.
Also, verify you are in a good
signal area.
Launch Using a BlackBerry Phone
The phone must be unlocked. To
launch Pandora service:
1. Pair the BlackBerry phone using Bluetooth.
2. Use one of the following to launch:
.Touch Pandora on the
Home Page.
. Press
b/gand say
“Pandora” or“Tune
Pandora.” .
Press SRCE on the center
stack or steering wheel or
touch Source and select
Pandora from the Source
banner.
If nothing happens when the
available Pandora icon is touched,
download the latest Pandora
application to the device and retry.
Also, verify you are in a good
signal area.
If the “Please See Device” message
is shown, the login display may
appear on the device.
Pandora Menus
Touch Menu on the Pandora
main page. Bookmark :
When touched during a
song, a choice displays to bookmark
the artist or song. This sends the
bookmark to the Pandora account.
Shuffle : Touch to play the stations
in random order.
User-Created Stations : Touch to
play a user-created station.
Pandora Features
Pandora service has features to rate
songs, skip songs, or change
stations.
,: When touched, Pandora stores
this information, changes to the next
song, and does not play this song
on this station again. This helps
Pandora choose which songs

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
52 Voice Recognition
Voice Recognition
Voice recognition allows for
hands-free operation within the
audio and phone applications. This
feature can be started by pressing
b/gon the steering wheel or
touching the voice recognition icon
on the touchscreen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches such as
selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
options, and are not supported by
voice commands.
Most voice commands, except for
voice keypad, can be completed in
a single command. If the task takes more than one command to
complete, the first command would
be to indicate the kind of task to be
performed. The system will reply,
prompting dialog to help speak the
necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner ’s manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. Initialization takes place
once the ignition is turned on. This
may take a few moments.
1. Press
b/gon the steering
wheel controls to activate voice
recognition, or touch the voice
recognition icon on the
infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep. 3. Wait until after the beep
completes, then clearly speak
one of the commands
described in this section.
Press
b/gto interrupt any
voice recognition. This will
terminate the prompt. The beep
is heard immediately, and a
command can be stated
without having to wait.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions for that voice
recognition session.
. Short prompts: The short
prompts provide simple setup
and action commands.
The voice prompt modes can be
changed in the Voice Recognition
Menu from the Settings icon on the
Home Page.
If a command is not heard during a
short period of time, the voice
recognition process times out.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Voice Recognition 55
((pair [my / this] / add) [[a] new] /
connect [new]) phone :Begin the
Bluetooth pairing process. Follow
instructions on the radio display.
((switch / change) [phone] to / use
/ select / connect)
: Select a
different phone for outgoing calls.
(switch / to [my] other) / change)
phone : Select to another owned
phone.
redial [the] last (number / contact
/ number) : Initiate a call to the last
dialed number.
(call / dial) [a] contact [open]
(address / phone) book : Go to a
sub-menu location for contact
information.
[go to / start / use] [voice] keypad
/ international call : Go to a
sub-menu location for international
contact information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel for at least
three seconds.
General Commands
cancel : Instructs the system to
cancel the command.
cancel / stop / end / cancel
request : Instructs the system to
end the speech session.
[no] go back / back / previous
screen : Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet : Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
: Instructs the
system to select the number one
line on a menu. [no] [select / [it’
s] selection]
[number] two / [[no] select]
: Instructs the
system to select the number two
line on a menu.
[no] [select / [it’ s] selection]
[number] three / [[no] select]
: Instructs the
system to select the number three
line on a menu.
[no] [select / [it’ s] selection]
[number] four / [[no] select]
: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way : Instructs the
system to reject the result and
switch the infotainment display.
Voice Recognition for
Navigation
If the voice icon is pressed while on
a map view, the system begins a
voice recognition session.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
56 Voice Recognition
Destination and Guidance
Commands
Destination (Available for English,
Spanish, and French
languages) :Instructs the system
that the user wants to enter a
destination using voice recognition.
After this command is stated, the
system displays a menu for entering
the destination by address or
contacts stored in the address book.
If address is selected, the system
prompts for more information such
as country, city, state/province,
or house number. If entering the
destination by contacts, the system
will prompt for a contact name as
stored.
Set the Destination by using voice
recognition:
1. Press
b/gon the steering
wheel or touch the voice
recognition icon on the
infotainment display. The audio
system mutes, and a beep is
heard. 2. Say the command
“Destination
Address.” The system replies
with “say Cancel Guidance
Route or say Destination” if
there is a route entered
already. Otherwise the system
will reply with “Say the City and
State/Province or Say Change
Country.” If the country is
incorrect, go to Step 5.
Otherwise, say the city and
state/province for the
destination.
During the session, the city and
state/province matches to the
spoken city and state/province
name. The system asks the
user to select an item from the
candidate list either by
touching the desired choice,
or by saying the list number of
the desired choice.
3. There will be another prompt asking about address or
contact. The system replies
“Say the House Number and
Street Name.” Say the house
number and street name for the
destination. The house and street address as well as the
closest match to the spoken
number are similar to the city
and state/province commands.
4. This address is now set as the destination. Select the Start
Guidance option to begin
destination route guidance. At
that point there are additional
options to review the
destination location on the
map, or to preview the route,
detailed later in this manual.
5. After saying “Change Country,”
the system replies with “Say
the Name of the Country or
Territory for the address
wanted.” Say the correct
country or territory. The system
will return to the Destination
Address menu and ask, “Say
the City and State/Province or
Say Change Country” as in
Step 2.
Pandora Commands
For each voice recognition
command, press
b/gon the
steering or touch on the

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Bluetooth Phone/Devices 69
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, seeUsing the
System 07.
Using Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
To use voice recognition, press
b
/gon the steering wheel.
If you know the command you
would like to execute, say the
command. If the command is not
known, say “Help”while in any voice
recognition menu.
See Voice Recognition 052.
Noise : The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak. How to Speak :
Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
volume bar during a call to change
the volume level. The adjusted
volume level remains in memory for
later calls. The system maintains a
minimum volume level.
Pairing a New Bluetooth
Device
1. Touch the Settings icon on the Home Page to access the
Settings menu. Touch
Bluetooth Device List. If not
grayed out, touching the Phone
icon on the Home Page will
also access the Bluetooth
Device List if no phone is
connected. If another phone is
connected, touching the Phone
icon on the Home Page will
access the main phone display.
2. Touch the Pair Device option to
start the process of adding a
new Bluetooth device to the
radio system.
3. Once Pair Device is touched, the radio becomes
discoverable for three minutes.
A four or six-digit Personal
Identification Number (PIN)
appears on the display.
4. Start the pairing process on the device to be paired to the
vehicle. See the device
manufacturer's user guide for
information.
5. When the radio is discovered, the infotainment display
changes to the pairing display.
If the Bluetooth device does
not connect to the radio within