2020 CHEVROLET EXPRESS ECO mode

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 10/31/19
2 Introduction
Introduction
Infotainment
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including but not limited
to GM, the GM logo, GMC, the GMC
Truck Emblem, CHEVROLET, the
CHEVROLET Emblem, and the
names EXPRESS, SAVANA, and
InTouch are trademarks and/orservice marks of General Motors
Corporation LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Company” for
GMC and Chevrolet Motor Divisions
wherever it appears in this manual.
The information in this manual
supplements the owner ’s manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this manual.
Keep this manual with the owner ’s
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the
vehicle. Read the following pages to
become familiar with the
infotainment system features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Litho in U.S.A.
Part No. 84361146 B Second Printing©2019 General Motors LLC. All Rights Reserved.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Introduction 7
1. Press and hold¨until a beep
is heard to place the radio into
scan mode. A station will play
for five seconds before moving
to the next station.
2. To stop the scan function, press
¨again.
3. For CD/DVD, iPod, or USB, press and hold to quickly move
forward through the tracks.
Release to stop on the desired
track.
+
eor –e:Use to increase or to
decrease the volume.
Using the System
The infotainment system is
controlled by touching the
infotainment display and by using
the controls on the center stack.
Voice recognition could also be
used to control certain infotainment
features.
Press
b/gon the steering wheel
controls to begin voice recognition.
See Voice Recognition 052.
Home Page
The infotainment system displays a
Home Page to access all of the
applications.
Back : Touch to go back to the
previous page or Home Page.
Home : From any page, touch to
cycle through the Home Page icons
to start a different application. The
Home Page can have up to three
pages with eight icons per page.
Each of these pages can be
customized to contain your choice
of icons. They may also be
re-ordered on each infotainment
display according to preference. FAV :
In AM, FM, or XM, touch to
scroll through the favorites banner
near the bottom of the display. The
favorites banner stores your favorite
radio stations and SiriusXM
channels. To store a favorite station
or channel, touch and hold the
desired position on the banner until
a beep is heard.
!: Touch to begin voice
recognition. See Voice Recognition
0 52. Touch and hold to mute the
radio.
Menu : Touch to enter the Home
Page menu.
q: Touch to go to the previous
Home Page.
r: Touch to go to the next
Home Page.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Radio 13
Radio
AM-FM Radio
Playing the Radio
PUSH/O:
. Press to turn the radio on or off.
. Turn to increase or decrease the
volume of the active source.
The steering wheel controls can
also be used to adjust the volume.
See Steering Wheel Controls 06.
Audio Source
To access AM, FM, or SiriusXM,
if equipped, do one of the following:
. On one of the Home Pages,
touch the AM, FM, or XM,
if equipped, icons.
. Press SRCE on the center stack
or steering wheel or touch the
Source menu on the
infotainment display to scroll
through the options. A source
ribbon will appear near the
bottom of the display allowing
you to select the one you want. .
Use voice recognition by
pressing one of the voice
recognition icons. After the voice
prompt and the beep, say one of
the following: “Tune AM,” “Tune
FM,” “Tune XM,” “AM,” “FM,”
or “XM.”
Infotainment System Settings
Tone Settings
To access the tone settings, touch
the Tone icon on the Home Page,
or press the PUSH/SEL knob while
in an audio source.
To adjust the settings:
.
Bass: Touch + or –to change
the level.
. Middle: Touch + or –to change
the level.
. Treble: Touch + or –to change
the level.
. EQ (Equalizer) (If Equipped):
Touch
oorpto scroll through
the preset EQ options. .
Stereo/Surround/DSP Mode (If
Equipped): Touch
oorpto
scroll through the preset Digital
Signal Processing (DSP) or to
toggle between Stereo and
Surround (5.1 DVD only) modes.
. Fade: Touch F to fade the audio
to the front speakers. Touch R to
fade the audio to the rear
speakers. The middle position
balances the sound between the
front and rear speakers.
. Balance: Touch L to balance the
audio to the left speakers. Touch
R to balance the audio to the
right speakers. The middle
position balances the sound
between the left and right
speakers.
Finding a Station
Press SRCE on the center stack to
go to the currently playing source.
Press it again to select a different
source.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Audio Players 29
of albums from the composer,
or select All Songs to display all of
the composer’s songs on the disk.
Song Titles : Touch to display a list
of all songs on the disc. Songs are
displayed as stored on the disc. To
begin playback, select a song from
the list.
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle. Look for the shuffle icon to
turn on in the radio display.
Empty Folders
If a folder is empty or contains only
folders, the player advances to the
next folder in the file structure that
contains a compressed audio file.
The empty folder(s) are not
displayed or numbered.
File System and Naming
The song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not
present in the ID3 tag, the radio
displays the file name as the
track name. Preprogrammed Playlists (CD
Models Only, DVD Models Do Not
Support Playlists)
The radio recognizes
preprogrammed playlists; however,
there is no editing capability. These
playlists are treated as special
folders containing compressed
audio song files.
USB Port
Playing from a USB
A USB mass storage device can be
connected to the USB port.
The USB port is in the storage area
located in the lower portion of the
center stack.
DC power of 5 volts is limited to
1 amp from this port. Devices such
as iPads that require greater current
will not charge from this port.
Two additional ports, capable of
charging an iPad and used for
charging only, are in the rear of the
center console.
Caution
To avoid vehicle damage, unplug
all accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory
cables left plugged into the
vehicle, unconnected to a device,
could be damaged or cause an
electrical short if the unconnected
end comes in contact with liquids
or another power source such as
the accessory power outlet.
USB MP3 Player and USB
Devices

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Audio Players 33
Podcasts:1. Touch to view the podcasts on the iPod.
2. Touch a podcast name to begin playback.
Song Titles: 1. Touch to view a list of all songs on the iPod.
2. Touch the song from the list to begin playback.
Composers: 1. Touch to view the composers on the iPod.
2. Touch the composer to view a list of songs by that composer.
3. Touch a song from the list to begin playback.
Audio Books: 1. Touch to view the audio books on the iPod.
2. Touch the audio book from the list to begin playback.Playing from an iPhone or iPad
For the list of supported iPhone and
iPad models, see www.my.gmc.com/
learn for GMC and
www.mychevrolet.com/learn for
Chevrolet.
If music is available on the iPhone,
it could be heard through the radio.
Follow the same instructions as
stated earlier for using an iPod.
When an iPhone and iPod touch are
connected through USB and
Bluetooth, the audio may not be
heard when iPod source on the
radio is selected. Select either dock
connector on the phone or
disconnect and reconnect the
device.
The USB jack in the front storage
bin will charge Apple devices
drawing up to 1 amp of current. The
two charging only, 2.1 amp USB
ports at the rear of the center
console can charge the iPad.
Bluetooth Audio and Voice
Recognition
See Bluetooth Audio 034 and
Voice Recognition 052 for
information on using voice
recognition with Bluetooth Audio.
Make sure all devices have the
latest software download.
Auxiliary Devices
This vehicle has an auxiliary input
jack in the front of the radio and an
optional auxiliary input jack in
the rear.
The auxiliary jack is not an audio
output. Do not plug headphones into
the auxiliary input jack. Set up any
auxiliary device while the vehicle is
in P (Park).
The device volume may need
adjusting for good sound.
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
52 Voice Recognition
Voice Recognition
Voice recognition allows for
hands-free operation within the
audio and phone applications. This
feature can be started by pressing
b/gon the steering wheel or
touching the voice recognition icon
on the touchscreen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches such as
selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
options, and are not supported by
voice commands.
Most voice commands, except for
voice keypad, can be completed in
a single command. If the task takes more than one command to
complete, the first command would
be to indicate the kind of task to be
performed. The system will reply,
prompting dialog to help speak the
necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner ’s manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. Initialization takes place
once the ignition is turned on. This
may take a few moments.
1. Press
b/gon the steering
wheel controls to activate voice
recognition, or touch the voice
recognition icon on the
infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep. 3. Wait until after the beep
completes, then clearly speak
one of the commands
described in this section.
Press
b/gto interrupt any
voice recognition. This will
terminate the prompt. The beep
is heard immediately, and a
command can be stated
without having to wait.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions for that voice
recognition session.
. Short prompts: The short
prompts provide simple setup
and action commands.
The voice prompt modes can be
changed in the Voice Recognition
Menu from the Settings icon on the
Home Page.
If a command is not heard during a
short period of time, the voice
recognition process times out.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Settings 59
Settings
Touch Settings on the Home Page
to adjust features and preferences,
such as Time, Date, Bluetooth
Device List, Voice Recognition,
Favorite Pages, Display Settings,
Navigation Settings, etc. Some of
the options for Settings are
explained in the owner’s manual.
1. Touch the Settings icon on the Home Page.
2. Touch-tap the scroll bar or turn and press the PUSH/SEL knob
until the desired option
displays. Touch the desired
settings to change. A few of the setting options change
the way the navigation system
displays or reacts while in use.
Bluetooth Device List
Touch to display paired Bluetooth
devices. Touch any one of the
options to complete a function, such
as Pair Device, Delete,
or Delete All.
See
Bluetooth Audio 034.
Text Message Options
Select Text Message Options from
the Settings menu list.
. Select Incoming Text Alert from
the Text Message Options menu
list to enable/disable the new
incoming message display
pop-up and alert sound. .
Select Append Text Signature
from the Text Message Options
menu list to enable/disable the
vehicle signature appended to
messages sent from the radio
("Sent from my
").
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, and phone
applications. See Voice Recognition
0 52 and
Bluetooth 068.
Touch to display voice recognition
options.
. Voice Prompt Volume: Touch to
adjust the prompt volume.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
68 Bluetooth Phone/Devices
Bluetooth Phone/
Devices
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the address book or
contact list with the vehicle. Not
all phones are compatible for
contacts list downloading.
. Control of and playback of
Pandora and Stitcher
applications.
. Audio streaming.
. Playback and viewing of text
messages. Not all phones are
compatible with text messaging
from the radio.
To minimize driver distraction,
before driving, and with the vehicle
parked: .
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
. Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
. See “Deleting a Paired Phone”
in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the controls on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
b/g:
. Press to answer incoming calls,
confirm system information, and
start voice recognition.
. Press and hold to start voice
recognition.