Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Service and Maintenance 311
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0313 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Technical Data 317
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 317
Service Parts Identification . . . 317
Vehicle Data
Capacities and Specifications . . . . . . . . . . . . . . . 318
Engine Drive Belt Routing . . . . 320
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 318 for the vehicle's engine code.
Service Parts
Identification
There may be a large barcode on
the certification label on the rear
edge of the driver side front door
that you can scan for the following
information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options
If there is not a large barcode on
this label, then you will find this
same information on the rear edge
of the passenger side front door.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
320 Technical Data
Engine Drive Belt Routing
4.3L V6 Engine (LV1)
6.0L V8 Engine (L96/LC8)
If equipped with a diesel engine,
see the Duramax diesel
supplement.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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334 Customer Information
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation. To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 337.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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346 Index
Cigarette Lighter . . . . . . . . . . . . . . . . . 84
Circuit Breakers . . . . . . . . . . . . . . . . 249
CleaningExterior Care . . . . . . . . . . . . . . . . . 294
Interior Care . . . . . . . . . . . . . . . . . . 299
Climate Control Systems . . . . . . . 144 Air Conditioning . . . . . . . . . . . . . . 144
Heating . . . . . . . . . . . . . . . . . . . . . . . 144
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Rear Heating System . . . . . . . . . 146
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Cluster, Instrument . . . . . . . . . . . . . . 86
Collision Damage Repair . . . . . . . 328
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compass . . . . . . . . . . . . . . . . . . . . . . . . 81
Connected Services
Connections . . . . . . . . . . . . . . . . . . 342
Diagnostics . . . . . . . . . . . . . . . . . . . 343
Navigation . . . . . . . . . . . . . . . . . . . . 341
Connections
Connected Services . . . . . . . . . . 342
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 178
Control of a Vehicle . . . . . . . . . . . . . 153
Convex Mirrors . . . . . . . . . . . . . . . . . . 21 Coolant
Engine Temperature Gauge . . . . 89
Cooling . . . . . . . . . . . . . . . . . . . . 144, 146
Cooling System . . . . . . . . . . . . . . . . . 230
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 327
Cruise Control . . . . . . . . . . . . . . . . . . 180
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Customer Assistance . . . . . . . . . . . 324 Offices . . . . . . . . . . . . . . . . . . . . . . . . 323
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 324
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 330
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 321
Cybersecurity . . . . . . . . . . . . . . . . . . . 333
D
Damage Repair, Collision . . . . . . . 328
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 334
OnStar . . . . . . . . . . . . . . . . . . . . . . . 334
Data Recorders, Event . . . . . . . . . 333
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 112 Defensive Driving . . . . . . . . . . . . . . . 152
Delayed Locking . . . . . . . . . . . . . . . . . 14
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 131
Diagnostics Connected Services . . . . . . . . . . 343
Distracted Driving . . . . . . . . . . . . . . . 151
Dome Lamps . . . . . . . . . . . . . . . . . . . 114
Door
Cargo Door Relocking . . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . . 14
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Locks . . . . . . . . . . . . . . . . . . . . 14
Rear Doors . . . . . . . . . . . . . . . . . . . . . 18
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . 320
Driver Assistance Systems . . . . . 182
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . 99
Driving
Better Fuel Economy . . . . . . . . . 151
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 196
Defensive . . . . . . . . . . . . . . . . . . . . . 152
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 152
Hill and Mountain Roads . . . . . . 156
If the Vehicle is Stuck . . . . . . . . . 158
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Index 347
Driving (cont'd)Loss of Control . . . . . . . . . . . . . . . 154
Off-Road Recovery . . . . . . . . . . . 154
Vehicle Load Limits . . . . . . . . . . . 158
Wet Roads . . . . . . . . . . . . . . . . . . . 155
Winter . . . . . . . . . . . . . . . . . . . . . . . . 156
Dual Tire
Rotation . . . . . . . . . . . . . . . . . . . . . . 270
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 193
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 213
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 249
Overload . . . . . . . . . . . . . . . . . . . . . 248
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 336
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 229
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . 93
Compartment Overview . . . . . . . 218
Coolant Heater . . . . . . . . . . . . . . . 167
Coolant Temperature Gauge . . . . 89 Engine (cont'd)
Cooling System . . . . . . . . . . . . . . . 230
Drive Belt Routing . . . . . . . . . . . . 320
Exhaust . . . . . . . . . . . . . . . . . . . . . . 170
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Oil Life System . . . . . . . . . . . . . . . 224
Oil Pressure Gauge . . . . . . . . . . . . 88
Oil Pressure Light . . . . . . . . . . . . . . 97
Overheating . . . . . . . . . . . . . . . . . . 235
Power Messages . . . . . . . . . . . . . 104
Running While Parked . . . . . . . . 171
Starting . . . . . . . . . . . . . . . . . . . . . . . 165
Enhanced Technology Glass . . . . 24
Entry Lighting . . . . . . . . . . . . . . . . . . . 115
Entry/Exit Lighting . . . . . . . . . . . . . . 115
Equipment, Towing . . . . . . . . . . . . . 208
Event Data Recorders . . . . . . . . . . 333
Exit Lighting . . . . . . . . . . . . . . . . . . . . 115
Extender, Seat Belt . . . . . . . . . . . . . . 42
Exterior Lamp Controls . . . . . . . . . 110
Exterior Lamps Off Reminder . . . 111
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 116
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 236
Fast Idle System . . . . . . . . . . . . . . . . 166 Filter,
Engine Air Cleaner . . . . . . . . . . . 229
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 111
Flashers, Hazard Warning . . . . . . 113
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 276 Changing . . . . . . . . . . . . . . . . . . . . . 278
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 302
Fluid Automatic
Transmission . . . . . . . . . . . 225, 228
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 239
Power Steering . . . . . . . . . . . . . . . 237
Washer . . . . . . . . . . . . . . . . . . . . . . . 237
Folding Mirrors . . . . . . . . . . . . . . . . . . 22
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 186
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 331
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 27
Front Storage . . . . . . . . . . . . . . . . . . . . 76
Front Turn Signal Bulb Replacement . . . . . . . . . . . . 245
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 192
Economy, Driving for Better . . . 151
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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348 Index
Fuel (cont'd)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 195
Filling the Tank . . . . . . . . . . . . . . . 194
Foreign Countries . . . . . . . . . . . . 192
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Low Fuel Warning Light . . . . . . . . . 98
Prohibited Fuels . . . . . . . . . . . . . . 192
Recommended . . . . . . . . . . . . . . . 192
Top Tier . . . . . . . . . . . . . . . . . . . . . . 191
Full-Size Spare Tire . . . . . . . . . . . . 287
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 249
G
Gauges Engine Coolant Temperature . . . 89
Engine Oil Pressure . . . . . . . . . . . . 88
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Odometer . . . . . . . . . . . . . . . . . . . . . . . 87
Speedometer . . . . . . . . . . . . . . . . . . . 87
Trip Odometer . . . . . . . . . . . . . . . . . . 87
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 90
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 85 General Information
Service and Maintenance . . . . . 303
Towing . . . . . . . . . . . . . . . . . . . . . . . . 196
Vehicle Care . . . . . . . . . . . . . . . . . . 215
Glass, Enhanced Technology . . . . 24
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 325
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 245
Hazard Warning Flashers . . . . . . . 113
Head Restraints . . . . . . . . . . . . . . . . . 27
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 245
Automatic . . . . . . . . . . . . . . . . . . . . . .112
Bulb Replacement . . . . . . . . . . . . 245
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . .112
Flash-to-Pass . . . . . . . . . . . . . . . . . . 111
High-Beam On Light . . . . . . . . . . . . 98
High/Low Beam Changer . . . . . . 111
Heated Mirrors . . . . . . . . . . . . . . . . . . . 22
Heater Engine Coolant . . . . . . . . . . . . . . . 167
Heating . . . . . . . . . . . . . . . . . . . . 144, 146
High-Beam On Light . . . . . . . . . . . . . 98
Hill and Mountain Roads . . . . . . . . 156
Hill Start Assist (HSA) . . . . . . . . . . 177 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 34
HVAC . . . . . . . . . . . . . . . . . . . . . . 144, 146
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Ignition Positions . . . . . . . . . . . . . . . 163
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 243
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 20
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . . 96
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 57
Information Publication Ordering . . . . . . . . . . 330
Infotainment . . . . . . . . . . . . . . . . . . . . 117
Infotainment System . . . . . . . . . . . . 334
Instrument Cluster . . . . . . . . . . . . . . . 86
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 22
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 288
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Index 349
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 9
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 257
Lamps Daytime Running (DRL) . . . . . . .112
Dome . . . . . . . . . . . . . . . . . . . . . . . . . .114
Exterior Controls . . . . . . . . . . . . . . .110
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 111
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . .116
License Plate . . . . . . . . . . . . . . . . . 247
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . 93
Reading . . . . . . . . . . . . . . . . . . . . . . .115
Taillamps . . . . . . . . . . . . . . . . . . . . . 246
Lamps, Bulb Replacement . . . . . . 245
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 190
Lane Departure Warning Light . . . 96
Lap-Shoulder Belt . . . . . . . . . . . . . . . 36
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 70 LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 62
Lighter, Cigarette . . . . . . . . . . . . . . . . 84
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . .115
Entry/Exit . . . . . . . . . . . . . . . . . . . . . .115
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Illumination Control . . . . . . . . . . . .114
Lights Airbag On-Off . . . . . . . . . . . . . . . . . . . 91
Airbag Readiness . . . . . . . . . . . . . . . 90
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . . . 95
Brake System Warning . . . . . . . . . 94
Charging System . . . . . . . . . . . . . . . 92
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . 93
Cruise Control . . . . . . . . . . . . . . . . . . 99
Engine Oil Pressure . . . . . . . . . . . . 97
Flash-to-Pass . . . . . . . . . . . . . . . . . . 111
High-Beam On . . . . . . . . . . . . . . . . . . 98
High/Low Beam Changer . . . . . . 111
Lane Departure Warning . . . . . . . . 96
Low Fuel Warning . . . . . . . . . . . . . . 98
Seat Belt Reminders . . . . . . . . . . . . 90
Security . . . . . . . . . . . . . . . . . . . . . . . . 98
StabiliTrak OFF . . . . . . . . . . . . . . . . . 96
Tire Pressure . . . . . . . . . . . . . . . . . . . 97 Lights (cont'd)
Tow/Haul Mode . . . . . . . . . . . . . . . . . 96
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . 97
Locking Rear Axle . . . . . . . . . . . . . . 180
Locks Automatic Door . . . . . . . . . . . . . . . . . 14
Cargo Door Relocking . . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . . 14
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lockout Protection . . . . . . . . . . . . . . 14
Power Door . . . . . . . . . . . . . . . . . . . . . 14
Safety . . . . . . . . . . . . . . . . . . . . . . 14, 15
Loss of Control . . . . . . . . . . . . . . . . . 154
Low Fuel Warning Light . . . . . . . . . . 98
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 62
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 316
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 310
Maintenance Schedule . . . . . . . . . 305 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 313
Malfunction Indicator Lamp . . . . . . 93