2020 CHEVROLET EXPRESS climate control
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
274 Vehicle Care
norm due to variations in driving
habits, service practices and
differences in road
characteristics and climate.
Traction
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on wet
pavement as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning, or peak traction
characteristics.Temperature
The temperature grades are A
(the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled
conditions on a specified indoor
laboratory test wheel. Sustained
high temperature can cause the
material of the tire to degenerate
and reduce tire life, and
excessive temperature can lead
to sudden tire failure. The grade
C corresponds to a level of
performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and
A represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. Warning: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance
The tires and wheels were aligned
and balanced at the factory to
provide the longest tire life and best
overall performance. Adjustments to
wheel alignment and tire balancing
are not necessary on a regular
basis. Consider an alignment check
if there is unusual tire wear or the
vehicle is significantly pulling to one
side or the other. Some slight pull to
the left or right, depending on the
crown of the road and/or other road
surface variations such as troughs
or ruts, is normal. If the vehicle is
vibrating when driving on a smooth
road, the tires and wheels may need
to be rebalanced. See your dealer
for proper diagnosis.
Page 347 of 356
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
346 Index
Cigarette Lighter . . . . . . . . . . . . . . . . . 84
Circuit Breakers . . . . . . . . . . . . . . . . 249
CleaningExterior Care . . . . . . . . . . . . . . . . . 294
Interior Care . . . . . . . . . . . . . . . . . . 299
Climate Control Systems . . . . . . . 144 Air Conditioning . . . . . . . . . . . . . . 144
Heating . . . . . . . . . . . . . . . . . . . . . . . 144
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Rear Heating System . . . . . . . . . 146
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Cluster, Instrument . . . . . . . . . . . . . . 86
Collision Damage Repair . . . . . . . 328
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compass . . . . . . . . . . . . . . . . . . . . . . . . 81
Connected Services
Connections . . . . . . . . . . . . . . . . . . 342
Diagnostics . . . . . . . . . . . . . . . . . . . 343
Navigation . . . . . . . . . . . . . . . . . . . . 341
Connections
Connected Services . . . . . . . . . . 342
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 178
Control of a Vehicle . . . . . . . . . . . . . 153
Convex Mirrors . . . . . . . . . . . . . . . . . . 21 Coolant
Engine Temperature Gauge . . . . 89
Cooling . . . . . . . . . . . . . . . . . . . . 144, 146
Cooling System . . . . . . . . . . . . . . . . . 230
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 327
Cruise Control . . . . . . . . . . . . . . . . . . 180
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Customer Assistance . . . . . . . . . . . 324 Offices . . . . . . . . . . . . . . . . . . . . . . . . 323
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 324
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 330
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 321
Cybersecurity . . . . . . . . . . . . . . . . . . . 333
D
Damage Repair, Collision . . . . . . . 328
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 334
OnStar . . . . . . . . . . . . . . . . . . . . . . . 334
Data Recorders, Event . . . . . . . . . 333
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 112 Defensive Driving . . . . . . . . . . . . . . . 152
Delayed Locking . . . . . . . . . . . . . . . . . 14
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 131
Diagnostics Connected Services . . . . . . . . . . 343
Distracted Driving . . . . . . . . . . . . . . . 151
Dome Lamps . . . . . . . . . . . . . . . . . . . 114
Door
Cargo Door Relocking . . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . . 14
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Locks . . . . . . . . . . . . . . . . . . . . 14
Rear Doors . . . . . . . . . . . . . . . . . . . . . 18
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . 320
Driver Assistance Systems . . . . . 182
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . 99
Driving
Better Fuel Economy . . . . . . . . . 151
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 196
Defensive . . . . . . . . . . . . . . . . . . . . . 152
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 152
Hill and Mountain Roads . . . . . . 156
If the Vehicle is Stuck . . . . . . . . . 158
Page 352 of 356
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 351
ProgramCourtesy Transportation . . . . . . 327
Prohibited Fuels . . . . . . . . . . . . . . . . 192
Proposition 65 Warning,
California . . . . . . . . . . . .215, 240, 288, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 330
R
Radio Frequency Statement . . . . 331
Radio Reception . . . . . . . . . . . . . . . . 125
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 123
Satellite . . . . . . . . . . . . . . . . . . . . . . . 124
Reading Lamps . . . . . . . . . . . . . . . . . 115
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 241
Locking . . . . . . . . . . . . . . . . . . . . . . . 180
Rear Climate Control System . . . 146
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 18
Rear Heating System . . . . . . . . . . . 146
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 29
Rear Vision Camera (RVC) . . . . . 184
Rear Windows . . . . . . . . . . . . . . . . . . . 25
Rearview Mirrors . . . . . . . . . . . . . . . . 22
Reclining Seatbacks . . . . . . . . . . . . . 28 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 313
Records Maintenance . . . . . . . . . . . . . . . . . . 316
Recreational Vehicle Towing . . . . 292
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 325
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Vehicle Start . . . . . . . . . . . . 12
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 55
Maintenance . . . . . . . . . . . . . . . . . . 314
Replacing Airbag System . . . . . . . . 55
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 70
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 43
Reporting Safety Defects
Canadian Government . . . . . . . . 332
General Motors . . . . . . . . . . . . . . . 332
U.S. Government . . . . . . . . . . . . . 331
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 61
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 167 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 155
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 325
Rotation, Tires . . . . . . . . . . . . . . . . . . 268
Routing, Engine Drive Belt . . . . . . 320
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 171
S
Safety Defects ReportingCanadian Government . . . . . . . . 332
General Motors . . . . . . . . . . . . . . . 332
U.S. Government . . . . . . . . . . . . . 331
Safety Locks . . . . . . . . . . . . . . . . . 14, 15
Safety System Check . . . . . . . . . . . . 42
Satellite Radio . . . . . . . . . . . . . . . . . . 124
Scheduling Appointments . . . . . . . 327
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 33 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Extender . . . . . . . . . . . . . . . . . . . . . . . . 42
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 34
Lap-Shoulder Belt . . . . . . . . . . . . . . 36
Reminders . . . . . . . . . . . . . . . . . . . . . . 90
Replacing after a Crash . . . . . . . . 43
Use During Pregnancy . . . . . . . . . . 41
Page 353 of 356
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
352 Index
SeatsAdjustment, Front . . . . . . . . . . . . . . . 27
Head Restraints . . . . . . . . . . . . . . . . 27
Power Adjustment, Front . . . . . . . 27
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Reclining Seatbacks . . . . . . . . . . . . 28
Securing Child Restraints . . . . 70, 72
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 19
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 19
Service . . . . . . . . . . . . . . . . . . . . . . . . . 149 Accessories andModifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 144
Doing Your Own Work . . . . . . . . 216
Maintenance Records . . . . . . . . 316
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 303
Parts Identification . . . . . . . . . . . . 317
Scheduling Appointments . . . . . 327
Services Special Application . . . . . . . . . . . 310
Servicing the Airbag . . . . . . . . . . . . . 53
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 243 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 169
Out of Park . . . . . . . . . . . . . . . . . . . 170
Side Blind Zone Alert (SBZA) . . . 188
Side Door . . . . . . . . . . . . . . . . . . . . . . . 16
Sidemarker Bulb Replacement . . . . . . . . . . . . 245
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 113
Sliding Door . . . . . . . . . . . . . . . . . . . . . 17
Special Application Services . . . . 310
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 318
Speedometer . . . . . . . . . . . . . . . . . . . . 87
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . 96
Start Assist, Hill . . . . . . . . . . . . . . . . . 177
Start Vehicle, Remote . . . . . . . . . . . 12
Starter Switch Check . . . . . . . . . . . 242
Starting the Engine . . . . . . . . . . . . . 165
Steering . . . . . . . . . . . . . . . . . . . . . . . . 153 Fluid, Power . . . . . . . . . . . . . . . . . . 237
Wheel Adjustment . . . . . . . . . . . . . . 79
Wheel Controls . . . . . . . . . . . . . . . . . 79
Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Storage Compartments . . . . . . . . . . 76
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 158 Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 25
Swing-out Windows . . . . . . . . . . . . . . 24
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 50
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 186
Infotainment . . . . . . . . . . . . . 117, 334
Noise Control . . . . . . . . . . . . . . . . . 241
Systems
Driver Assistance . . . . . . . . . . . . . 182
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 246
Text Telephone (TTY) Users . . . . 324
Theft-Deterrent Systems . . . . . . . . . 20Immobilizer . . . . . . . . . . . . . . . . . . . . . 20
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 All-Season . . . . . . . . . . . . . . . . . . . . 256
Buying New Tires . . . . . . . . . . . . . 271
Chains . . . . . . . . . . . . . . . . . . . . . . . . 275
Changing . . . . . . . . . . . . . . . . . . . . . 278
Designations . . . . . . . . . . . . . . . . . 259
Different Size . . . . . . . . . . . . . . . . . 272
Dual Rotation . . . . . . . . . . . . . . . . . 270
Full-Size Spare . . . . . . . . . . . . . . . 287