2020 CHEVROLET EXPRESS navigation system

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Connected Services 341
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 341
Connections . . . . . . . . . . . . . . . . . . 342
Diagnostics . . . . . . . . . . . . . . . . . . . 343
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the
OnStar app on the infotainment
display. For other vehicles press
=
as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
342 Connected Services
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
346 Index
Cigarette Lighter . . . . . . . . . . . . . . . . . 84
Circuit Breakers . . . . . . . . . . . . . . . . 249
CleaningExterior Care . . . . . . . . . . . . . . . . . 294
Interior Care . . . . . . . . . . . . . . . . . . 299
Climate Control Systems . . . . . . . 144 Air Conditioning . . . . . . . . . . . . . . 144
Heating . . . . . . . . . . . . . . . . . . . . . . . 144
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Rear Heating System . . . . . . . . . 146
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Cluster, Instrument . . . . . . . . . . . . . . 86
Collision Damage Repair . . . . . . . 328
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compass . . . . . . . . . . . . . . . . . . . . . . . . 81
Connected Services
Connections . . . . . . . . . . . . . . . . . . 342
Diagnostics . . . . . . . . . . . . . . . . . . . 343
Navigation . . . . . . . . . . . . . . . . . . . . 341
Connections
Connected Services . . . . . . . . . . 342
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 178
Control of a Vehicle . . . . . . . . . . . . . 153
Convex Mirrors . . . . . . . . . . . . . . . . . . 21 Coolant
Engine Temperature Gauge . . . . 89
Cooling . . . . . . . . . . . . . . . . . . . . 144, 146
Cooling System . . . . . . . . . . . . . . . . . 230
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 327
Cruise Control . . . . . . . . . . . . . . . . . . 180
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Customer Assistance . . . . . . . . . . . 324 Offices . . . . . . . . . . . . . . . . . . . . . . . . 323
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 324
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 330
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 321
Cybersecurity . . . . . . . . . . . . . . . . . . . 333
D
Damage Repair, Collision . . . . . . . 328
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 334
OnStar . . . . . . . . . . . . . . . . . . . . . . . 334
Data Recorders, Event . . . . . . . . . 333
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 112 Defensive Driving . . . . . . . . . . . . . . . 152
Delayed Locking . . . . . . . . . . . . . . . . . 14
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 131
Diagnostics Connected Services . . . . . . . . . . 343
Distracted Driving . . . . . . . . . . . . . . . 151
Dome Lamps . . . . . . . . . . . . . . . . . . . 114
Door
Cargo Door Relocking . . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . . 14
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Locks . . . . . . . . . . . . . . . . . . . . 14
Rear Doors . . . . . . . . . . . . . . . . . . . . . 18
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . 320
Driver Assistance Systems . . . . . 182
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . 99
Driving
Better Fuel Economy . . . . . . . . . 151
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 196
Defensive . . . . . . . . . . . . . . . . . . . . . 152
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 152
Hill and Mountain Roads . . . . . . 156
If the Vehicle is Stuck . . . . . . . . . 158

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
350 Index
Manual Mirrors . . . . . . . . . . . . . . . . . . 21
Manual Mode . . . . . . . . . . . . . . . . . . . 174
Manual Windows . . . . . . . . . . . . . . . . 23
MediaAvoiding Untrusted Devices . . 126
Messages Engine Power . . . . . . . . . . . . . . . . 104
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 104
Vehicle Speed . . . . . . . . . . . . . . . . 104
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . . . 21
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 22
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 22
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manual Rearview . . . . . . . . . . . . . . . 22
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 21
Mirrors, Interior Rearview . . . . . . . . 22
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 264
Multi-band Antenna . . . . . . . . . . . . . 126
N
Navigation
Connected Services . . . . . . . . . . 341
New Vehicle Break-In . . . . . . . . . . . 162
Noise Control System . . . . . . . . . . 241
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 87
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 154
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 222
Engine Oil Life System . . . . . . . 224
Engine Oil Pressure Gauge . . . . . 88
Pressure Light . . . . . . . . . . . . . . . . . . 97
Older Children, Restraints . . . . . . . 55
Online Owner Center . . . . . . . . . . . 324
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 334
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 337
OnStar Emergency . . . . . . . . . . . . . 336
OnStar Overview . . . . . . . . . . . . . . . 335
OnStar Security . . . . . . . . . . . . . . . . 337
OnStar System . . . . . . . . . . . . . . . . . 136
Operation Infotainment System . . . . . . . . . . 121
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Overheating, Engine . . . . . . . . . . . . 235
Overview . . . . . . . . . . . . . . . . . . 118, 120
Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 170
Park Assist . . . . . . . . . . . . . . . . . . . . . 185
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 177
Brake and P (Park)Mechanism Check . . . . . . . . . . 243
Over Things That Burn . . . . . . . 170
Perchlorate Materials
Requirements, California . . . . . . 216
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 105
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 136
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 14
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 83
Protection, Battery . . . . . . . . . . . . .116
Retained Accessory (RAP) . . . 167
Seat Adjustment . . . . . . . . . . . . . . . . 27
Steering Fluid . . . . . . . . . . . . . . . . . 237
Windows . . . . . . . . . . . . . . . . . . . . . . . 23
Pregnancy, Using Seat Belts . . . . 41
Privacy Vehicle Data Recording . . . . . . . 333