Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock
Location
+: Fuses
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
6 Introduction
1.Air Vents 0149.
2. Driver Information Center (DIC) Buttons (Out of View). See
Driver Information Center (DIC)
099.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 113.
Windshield Wiper/Washer 080.
4. Horn 080.
5. Hazard Warning Flashers
0113.
6. Instrument Cluster 086.
7. Shift Lever. See Automatic
Transmission 0171.
Manual Mode 0174 (If
Equipped).
8. Climate Control Systems
0144.
9. Infotainment 0117.
10. Power Outlets 083.
11. USB Port (If Equipped). See Auxiliary Devices 0131. 12. Power Outlet 110/120 Volt
Alternating Current. See Power
Outlets 083.
13. Rear Heating System 0146 (If
Equipped).
Lane Departure Warning
(LDW) 0190 (If Equipped).
Forward Collision Alert (FCA)
System 0186 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See
Airbag On-Off Switch 050.
15. Traction Control/Electronic
Stability Control 0178.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul
Mode 0175.
17. Steering Wheel Controls 079
(If Equipped).
18. Steering Wheel Adjustment
079 (Out of View), (If
Equipped).
19. Parking Brake Release. See Parking Brake 0177.
20. Cruise Control 0180 (If
Equipped). Fast Idle System
0166 (If
Equipped).
21. Parking Brake 0177.
22. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 093.
23. Instrument Panel Illumination
Control 0114.
Dome Lamp Override. See
Dome Lamps 0114.
24. Exterior Lamp Controls 0110.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
78 Instruments and Controls
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . . 79
Steering Wheel Controls . . . . . . . 79
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Windshield Wiper/Washer . . . . . . 80
Compass . . . . . . . . . . . . . . . . . . . . . . 81
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Power Outlets . . . . . . . . . . . . . . . . . 83
Cigarette Lighter . . . . . . . . . . . . . . . 84
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 85
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 85
Instrument Cluster . . . . . . . . . . . . . 86
Speedometer . . . . . . . . . . . . . . . . . . 87
Odometer . . . . . . . . . . . . . . . . . . . . . . 87
Trip Odometer . . . . . . . . . . . . . . . . . 87
Fuel Gauge . . . . . . . . . . . . . . . . . . . . 87
Engine Oil Pressure Gauge . . . . 88
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . . . 89
Voltmeter Gauge . . . . . . . . . . . . . . . 90
Seat Belt Reminders . . . . . . . . . . . 90 Airbag Readiness Light . . . . . . . . 90
Airbag On-Off Light . . . . . . . . . . . . 91
Charging System Light . . . . . . . . . 92
Malfunction Indicator Lamp
(Check Engine Light) . . . . . . . . . 93
Brake System Warning Light . . . 94
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . . 95
Tow/Haul Mode Light . . . . . . . . . . 96
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . . . . . . . . . . 96
Vehicle Ahead Indicator . . . . . . . . 96
StabiliTrak OFF Light . . . . . . . . . . 96
Traction Control System (TCS)/ StabiliTrak Light . . . . . . . . . . . . . . 97
Tire Pressure Light . . . . . . . . . . . . 97
Engine Oil Pressure Light . . . . . . 97
Low Fuel Warning Light . . . . . . . . 98
Security Light . . . . . . . . . . . . . . . . . . 98
High-Beam On Light . . . . . . . . . . . 98
Cruise Control Light . . . . . . . . . . . 99
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 99
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 104
Engine Power Messages . . . . . 104
Vehicle Speed Messages . . . . . 104
Vehicle Personalization
Vehicle Personalization . . . . . . . 105
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
94 Instruments and Controls
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady :A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. A loose or missing fuel cap may
cause the light to come on. See
Filling the Tank 0194. A few
driving trips with the cap
properly installed may turn the
light off.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel 0192.
If the light remains on, see your
dealer.Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0213. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running. .
The light does not come on
when the ignition is on while the
engine is off.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 95
If the warning light comes on, there
could be a brake problem. Have the
brake system inspected right away.
MetricEnglish
This light should come on briefly
when the vehicle is turned on. If it
does not come on then, have it fixed
so it will be ready to warn you if
there is a problem.
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. See
Parking Brake 0177 for more
information. The light stays on if the
parking brake does not fully release.
If it stays on after the parking brake
is fully released, it means the
vehicle has a brake problem.
If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal might go closer to the floor. It could take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle
0291.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Antilock Brake System
(ABS) Warning Light
This light comes on briefly when the
engine is started.
If the light does not come on, have it
fixed so it will be ready to warn if
there is a problem.
If the light comes on while driving,
stop as soon as it is safely possible
and turn off the vehicle. Then start
the engine again to reset the
system. If the ABS light stays on,
or comes on again while driving, the
vehicle needs service.
If the ABS light is the only light on,
the vehicle has regular brakes, but
the antilock brakes are not
functioning.
If both the ABS and the brake
system warning light are on, the
vehicle's antilock brakes are not
functioning and there is a problem
with the regular brakes. See your
dealer for service.
See Brake System Warning Light
0 94.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
104 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security .
Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle’s propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal,
suspension, or tires.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 155
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle. (Continued)
Warning (Continued)
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 157
.Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0178.
. Antilock Brake System (ABS)
improves vehicle stability during
hard stops, but the brakes
should be applied sooner than
when on dry pavement. See
Antilock Brake System (ABS)
0176.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside Assistance. See
Roadside
Assistance Program 0325. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
(Continued)
Warning (Continued)
.Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0170.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle