Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Customer Information 313
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-877-486-5846. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or the
plate at the top left of the
instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the BBB National Programs, Inc.
to settle automotive disputes
regarding vehicle repairs or the
interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600 , Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
338 Index
DriverTeen . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Driver Assistance Systems . . . . . 199
Driver Efficiency Gauge . . . . . . . . . 98
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 118
Driver Selected Operating
Modes . . . . . . . . . . . . . . . . . . . . . . . . 186
Driving Assistance Systems . . . . . . . . . . 203
Defensive . . . . . . . . . . . . . . . . . . . . . 173
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 173
Hill and Mountain Roads . . . . . . 176
If the Vehicle is Stuck . . . . . . . . . 178
Loss of Control . . . . . . . . . . . . . . . 175
Off-Road Recovery . . . . . . . . . . . 175
One-Pedal . . . . . . . . . . . . . . . . . . . . 190
Vehicle Load Limits . . . . . . . . . . . 178
Wet Roads . . . . . . . . . . . . . . . . . . . 176
Winter . . . . . . . . . . . . . . . . . . . . . . . . 177
Driving for Better Energy
Efficiency . . . . . . . . . . . . . . . . . . . . . 171
E
Electric Drive Unit . . . . . . . . . . . . . . 187
Electric Parking Brake . . . . . . . . . . 192 Electric Parking Brake Light . . . . 102
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 230
Electrical Requirements for Battery Charging . . . . . . . . . . . . . . 229
Electrical System Fuses and Circuit Breakers . . . 250
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 255
Overload . . . . . . . . . . . . . . . . . . . . . 250
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Energy Efficiency Driving . . . . . . . . . . . . . . . . . . . . . . . . 171
Energy Information . . . . . . . . . . . . . 115
Engine Cooling System . . . . . . . . . . . . . . . 238
Entry Lighting . . . . . . . . . . . . . . . . . . . 134
Event Data Recorders . . . . . . . . . . 324
Exit Lighting . . . . . . . . . . . . . . . . . . . . 134
Extended Parking . . . . . . . . . . . . . . . 186
Extender, Seat Belt . . . . . . . . . . . . . . 45
Exterior Lamp Controls . . . . . . . . . 128
Exterior Lamps Off Reminder . . . 130
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 134
F
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 130
Flashers, Hazard Warning . . . . . . 131
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 276
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 298
FluidBrakes . . . . . . . . . . . . . . . . . . . . . . . . 241
Washer . . . . . . . . . . . . . . . . . . . . . . . 239
Folding Mirrors . . . . . . . . . . . . . . . . . . 24
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 204
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 322
Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 207
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 34
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 35
Fuses
Fuses and Circuit Breakers . . . 250
Instrument Panel FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 255
Underhood Compartment . . . . . 251
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 246
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 339
Gauges (cont'd)Driver Efficiency . . . . . . . . . . . . . . . . 98
Odometer . . . . . . . . . . . . . . . . . . . . . . . 97
Power Indicator . . . . . . . . . . . . . . . . . 99
Speedometer . . . . . . . . . . . . . . . . . . . 97
Trip Odometer . . . . . . . . . . . . . . . . . . 97
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 94
General Information Service and Maintenance . . . . . 300
Towing . . . . . . . . . . . . . . . . . . . . . . . . 230
Vehicle Care . . . . . . . . . . . . . . . . . . 233
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 316
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 247
Hands-Free Phone . . . . . . . . . . . . . 155
Hazard Warning Flashers . . . . . . . 131
Head Restraints . . . . . . . . . . . . . . . . . 32
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 247
Automatic . . . . . . . . . . . . . . . . . . . . . 131
Bulb Replacement . . . . . . . . . . . . 247
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 130
Flash-to-Pass . . . . . . . . . . . . . . . . . 130 Headlamps (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 248
High-Beam On Light . . . . . . . . . . 106
High/Low Beam Changer . . . . . 130
Lamps On Reminder . . . . . . . . . 106
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 39
Steering Wheel . . . . . . . . . . . . . . . . . 86
Heated Front Seats . . . . . . . . . . . . . . 35
Heated Mirrors . . . . . . . . . . . . . . . . . . . 25
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 163
High Voltage Battery Gauge . . . . . 98
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 249
High-Beam On Light . . . . . . . . . . . . 106
Hill and Mountain Roads . . . . . . . . 176
Hill Start Assist (HSA) . . . . . . . . . . 193
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 40
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 22
Indicator Pedestrian Ahead . . . . . . . . . . . . 104 Indicator (cont'd)
Vehicle Ahead . . . . . . . . . . . . . . . . 104
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 61
Information Energy . . . . . . . . . . . . . . . . . . . . . . . .115
Publication Ordering . . . . . . . . . . 321
Instrument Cluster . . . . . . . . . . . . . . . 94
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 81
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 25
Introduction . . . . . . . . . . . . . . . . . . 2, 135
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 284
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 259
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 132
Daytime Running (DRL) . . . . . . 130
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 133
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Index 341
Mirrors (cont'd)Convex . . . . . . . . . . . . . . . . . . . . . . . . . 24
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 24
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 25
Manual Rearview . . . . . . . . . . . . . . . 25
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mirrors, Interior Rearview . . . . . . . . 25
Modes
Driver Selected . . . . . . . . . . . . . . . 186
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 264
Multi-band Antenna . . . . . . . . . . . . . 143
N
Navigation
Connected Services . . . . . . . . . . 332
New Vehicle Break-In . . . . . . . . . . . 182
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 97
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 175
Older Children, Restraints . . . . . . . 59
One-Pedal Driving . . . . . . . . . . . . . . 190
Online Owner Center . . . . . . . . . . . 315
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 325
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 328 OnStar Emergency . . . . . . . . . . . . . 327
OnStar Overview . . . . . . . . . . . . . . . 326
OnStar Security . . . . . . . . . . . . . . . . 328
OnStar System . . . . . . . . . . . . . . . . . 152
Operation
Infotainment System . . . . . . . . . . 137
Options
Charging . . . . . . . . . . . . . . . . . . . . . .117
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Overview . . . . . . . . . . . . . . . . . . . . . . . 136
Instrument Panel . . . . . . . . . . . . . . . . 5
Underhood Compartment . . . . . 237
Owner Checks and Services . . . . 304
P
Park Shifting Out of . . . . . . . . . . . . . . . . 185
Park Assist . . . . . . . . . . . . . . . . . . . . . 200
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 244
Extended . . . . . . . . . . . . . . . . . . . . . 186
Parking or Backing Assistance Systems . . . . . . . . . . 200
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 100 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Passenger Sensing System . . . . . 53
Pedestrian Ahead Indicator . . . . . 104
Pedestrian Safety Signal . . . . . . . . 86
Perchlorate Materials Requirements, California . . . . . . 234
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 121
Phone Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . 154
Bluetooth . . . . . . . . . . . . . . . . . . . . . 153
Hands-Free . . . . . . . . . . . . . . . . . . . 155
Plug-In Charging . . . . . . . . . . . . . . . 214
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Power Button . . . . . . . . . . . . . . . . . . . . . . . . 182
Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 107
Indicator Gauge . . . . . . . . . . . . . . . . 99
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 90
Protection, Battery . . . . . . . . . . . . 134
Retained Accessory (RAP) . . . 184
Windows . . . . . . . . . . . . . . . . . . . . . . . 28
Pregnancy, Using Seat Belts . . . . 44
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Index 343
Seat Belts (cont'd)Use During Pregnancy . . . . . . . . . . 44
Seats Adjustment, Front . . . . . . . . . . . . . . . 34
Head Restraints . . . . . . . . . . . . . . . . 32
Heated Front . . . . . . . . . . . . . . . . . . . 35
Heated, Rear . . . . . . . . . . . . . . . . . . . 39
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Reclining Seatbacks . . . . . . . . . . . . 34
Securing Child Restraints . . . . 76, 78
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
OnStar . . . . . . . . . . . . . . . . . . . . . . . 328
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 22
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 22
Self-Sealing Tires . . . . . . . . . . . . . . . 258
Service . . . . . . . . . . . . . . . . . . . . . . . . . 169
Accessories andModifications . . . . . . . . . . . . . . . . 234
Doing Your Own Work . . . . . . . . 234
Maintenance Records . . . . . . . . 309
Maintenance, General Information . . . . . . . . . . . . . . . . . . 300
Parts Identification . . . . . . . . . . . . 310
Scheduling Appointments . . . . . 318
Vehicle Soon Light . . . . . . . . . . . . 102
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 103 Servicing the Airbag . . . . . . . . . . . . . 57
Settings . . . . . . . . . . . . . . . . . . . . . . . . 157
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 185
Out of Park . . . . . . . . . . . . . . . . . . . 185
Side Blind Zone Alert (SBZA) . . . 209
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 132
Software Updates . . . . . . . . . . . . . . 139
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 311
Speedometer . . . . . . . . . . . . . . . . . . . . 97
Sport Mode Light . . . . . . . . . . . . . . . 103
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start
Remote . . . . . . . . . . . . . . . . . . . . . . . . . 15
Start Assist, Hill . . . . . . . . . . . . . . . . . 193
Starting and Stopping the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 184
Status Screens
Charging . . . . . . . . . . . . . . . . . . . . . 218
Steering . . . . . . . . . . . . . . . . . . . . . . . . 174 Heated Wheel . . . . . . . . . . . . . . . . . . 86
Wheel Adjustment . . . . . . . . . . . . . . 85
Wheel Controls . . . . . . . . . . . . . . . . . 85
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 248 Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . . 82
Cargo Management System . . . . 83
Center Console . . . . . . . . . . . . . . . . . 82
Instrument Panel . . . . . . . . . . . . . . . 81
Storage Compartments . . . . . . . . . . 81
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 283
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 178
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 30
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 204
Systems Driver Assistance . . . . . . . . . . . . . 199
T
TaillampsBulb Replacement . . . . . . . . . . . . 248
Teen Driver . . . . . . . . . . . . . . . . . . . . . 158
Text Telephone (TTY) Users . . . . 315
Theft-Deterrent Systems . . . . . . . . . 23 Immobilizer . . . . . . . . . . . . . . . . . . . . . 22
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257