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Customer Information 361
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate manual
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM. If U.S. customers arrange
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362 Customer Information
their own transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel, rental
vehicle insurance, taxes, levies,
usage fees, excessive mileage,
or rental usage beyond the
completion of the repair are also
your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
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Customer Information 367
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connect
your vehicle to any unknown oruntrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;
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Connected Services 377
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
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378 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 245
Accessory Power . . . . . . . . . . . . . . . 184
Active Fuel Management . . . . . . . 185
Adaptive Cruise Control . . . . . . . . 200
Add-On Electrical Equipment . . . 242
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 371
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 345
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 43
Air Cleaner/Filter, Engine . . . . . . . 257
Air Conditioning . . . . . . . . . . . . . . . . 155
Air Filter
Life System . . . . . . . . . . . . . . . . . . . 257
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 160
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 159
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 71
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 64
Passenger Sensing System . . . . 66
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 64 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 63
Where Are the Airbags? . . . . . . . . 61
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 70
Passenger Status Indicator . . . .119
Readiness Light . . . . . . . . . . . . . . .119
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 70
System Check . . . . . . . . . . . . . . . . . . 60
Alarm Vehicle Security . . . . . . . . . . . . . . . . 28
Alert Lane Change . . . . . . . . . . . . . . . . . 221
Side Blind Zone (SBZA) . . . . . . 221
All-Season Tires . . . . . . . . . . . . . . . . 285
All-Wheel Drive . . . . . . . . . . . . 191, 269
Antilock Brake System (ABS) . . . 191 Warning Light . . . . . . . . . . . . . . . . . 123
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 327
Interior . . . . . . . . . . . . . . . . . . . . . . . . 332
Armrest Storage . . . . . . . . . . . . . . . . . 92
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380 Index
Child Restraints (cont'd)Securing . . . . . . . . . . . . . . . . . . . . 85, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . 275
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 327
Interior Care . . . . . . . . . . . . . . . . . . 332
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 155
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cluster, Instrument . . . . . . . . 108, 112
Collision Damage Repair . . . . . . . 362
Compact Spare Tire . . . . . . . . . . . . 320
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 91
Compass . . . . . . . . . . . . . . . . . . . . . . . 102
Compressor Kit, Tire Sealant . . . 307
Connected Services
Connections . . . . . . . . . . . . . . . . . . 376
Diagnostics . . . . . . . . . . . . . . . . . . . 377
Navigation . . . . . . . . . . . . . . . . . . . . 375
Connections Connected Services . . . . . . . . . . 376
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 194
Control of a Vehicle . . . . . . . . . . . . . 164
Convex Mirrors . . . . . . . . . . . . . . . . . . 30 Coolant
Engine Temperature Gauge . . .116
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 126
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 155
Cooling System . . . . . . . . . . . . . . . . . 259
Courtesy Lamps . . . . . . . . . . . . . . . . 150
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 361
Cruise Control . . . . . . . . . . . . . . . . . . 198 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cruise Control, Adaptive . . . . . . . . 200
Customer Assistance . . . . . . . . . . . 358 Offices . . . . . . . . . . . . . . . . . . . . . . . . 357
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 358
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 364
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 355
Cybersecurity . . . . . . . . . . . . . . . . . . . 367
D
Damage Repair, Collision . . . . . . . 362
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 368 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . 368
Data Recorders, Event . . . . . . . . . 367
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 147
Defensive Driving . . . . . . . . . . . . . . . 163
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . 377
Distracted Driving . . . . . . . . . . . . . . . 162
Dome Lamps . . . . . . . . . . . . . . . . . . . 150
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 129
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 354
Drive Systems All-Wheel Drive . . . . . . . . . . 191, 269
Driver Assistance Systems . . . . . 209
Driver Information Center (DIC) . . . . . . . . . . . . . 129, 133
Driver Mode Control . . . . . . . . . . . . 196
Driving Assistance Systems . . . . . . . . . . 215
Better Fuel Economy . . . . . . . . . 162
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 229
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382 Index
Front Pedestrian Braking(FPB) System . . . . . . . . . . . . . . . . . 219
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 42
Heated and Ventilated . . . . . . . . . . 47
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 226
Economy, Driving for Better . . . 162
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 228
Filling the Tank . . . . . . . . . . . . . . . 227
Foreign Countries . . . . . . . . . . . . 226
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .115
Low Fuel Warning Light . . . . . . . 127
Management, Active . . . . . . . . . . 185
Prohibited Fuels . . . . . . . . . . . . . . 226
Recommended . . . . . . . . . . . . . . . 226
Top Tier . . . . . . . . . . . . . . . . . . . . . . 225
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 276
Fuses and Circuit Breakers . . . 275
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 279
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 282G
Garage Door Opener . . . . . . . . . . . 141Programming . . . . . . . . . . . . . . . . . 141
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 271
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .116
Engine Oil Temperature . . . . . . . .116
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Odometer . . . . . . . . . . . . . . . . . . . . . .114
Speedometer . . . . . . . . . . . . . . . . . .114
Tachometer . . . . . . . . . . . . . . . . . . . .114
Trip Odometer . . . . . . . . . . . . . . . . .114
Voltmeter . . . . . . . . . . . . . . . . . . . . . .117
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 107
General Information Service and Maintenance . . . . . 337
Towing . . . . . . . . . . . . . . . . . . . . . . . . 229
Vehicle Care . . . . . . . . . . . . . . . . . . 244
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 91
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 359
H
Hazard Warning Flashers . . . . . . . 149
Head Restraints . . . . . . . . . . . . . . . . . 40 Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 273
Automatic . . . . . . . . . . . . . . . . . . . . . 148
Bulb Replacement . . . . . . . . . . . . 273
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 147
Flash-to-Pass . . . . . . . . . . . . . . . . . 147
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 273
High-Beam On Light . . . . . . . . . . 128
High/Low Beam Changer . . . . . 147
Lamps On Reminder . . . . . . . . . 128
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 51
Steering Wheel . . . . . . . . . . . . . . . . . 99
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . . . 31
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 182
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 155
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 274
High-Beam On Light . . . . . . . . . . . . 128
High-Speed Operation . . . . . . . . . . 293
Hill and Mountain Roads . . . . . . . . 171
Hill Start Assist (HSA) . . . . . . . . . . 194
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
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Index 383
HooksShopping Bag . . . . . . . . . . . . . . . . . . 93
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 53
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
I
Ignition Positions . . . . . . . . . . . . . . . 178
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 29
Indicator Pedestrian Ahead . . . . . . . . . . . . 125
Vehicle Ahead . . . . . . . . . . . . . . . . 124
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 73
Information Publication Ordering . . . . . . . . . . 364
Infotainment . . . . . . . . . . . . . . . . . . . . 154
Infotainment System . . . . . . . . . . . . 368
Instrument Cluster . . . . . . . . . 108, 112
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 31
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 321
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 286
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 150
Daytime Running (DRL) . . . . . . 147
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 150
Exterior Controls . . . . . . . . . . . . . . 145
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 147
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 153
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 120
On Reminder . . . . . . . . . . . . . . . . . 128
Reading . . . . . . . . . . . . . . . . . . . . . . 150
Lane Change Alert (LCA) . . . . . . . 221
Lane Keep Assist (LKA) . . . . . . . . 223
Lane Keep Assist Light . . . . . . . . . 124
Lap-Shoulder Belt . . . . . . . . . . . . . . . 55
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 85 LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 79
LED Lighting . . . . . . . . . . . . . . . . . . . . 273
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 151
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Illumination Control . . . . . . . . . . . 150
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Lights Airbag Readiness . . . . . . . . . . . . . .119
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 123
Brake System Warning . . . . . . . 122
Charging System . . . . . . . . . . . . . 120
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 120
Cruise Control . . . . . . . . . . . . . . . . 128
Door Ajar . . . . . . . . . . . . . . . . . . . . . 129
Electric Parking Brake . . . . . . . . 123
Engine Coolant Temperature Warning . . . . . . . 126
Engine Oil Pressure . . . . . . . . . . 127
Flash-to-Pass . . . . . . . . . . . . . . . . . 147
High-Beam On . . . . . . . . . . . . . . . . 128
High/Low Beam Changer . . . . . 147
Lane Keep Assist . . . . . . . . . . . . . 124
Low Fuel Warning . . . . . . . . . . . . 127