2020 CADILLAC XT5 infotainment

214 DRIVING AND OPERATING
{Warning
There may be instances where
unexpected or undesired automatic
braking occurs. If this happens,
either press the brake pedal or
firmly press the accelerator pedal to
release the brakes from the RAB
system. Before releasing the brakes,
check the RVC and check the area
around the vehicle to make sure it
is safe to proceed.
Rear Cross Traffic Alert (RCTA)
If equipped, RCTA displays a red
warning triangle with a left or right
pointing arrow on the infotainment
display to warn of traffic coming from
the left or right. This system detects
objects coming from up to 20 m (65 ft)
from the left or right side of the
vehicle. When an object is detected,
either three beeps sound from the left
or right or three Safety Alert Seat
pulses occur on the left or right side,
depending on the direction of the
detected vehicle. Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out from
the back of the vehicle do not move
further back when a trailer is towed.
See
Radio Frequency Statement 0358.
Turning the Features On or Off
PressXon the center stack to turn
on or off the Front and Rear Park
Assist, Reverse Automatic Braking
(RAB), and the Backing Warning
System at the same time. The
indicator light next to the button
comes on when the features are on
and turns off when the features have
been disabled.
Turn off Park Assist, RCTA, and RAB
when towing a trailer.
RCTA can be turned on or off through
vehicle personalization. See “Collision/
Detection Systems” underVehicle
Personalization 0131.
Automatic Parking Assist (APA)
with Braking
If equipped, APA searches for and
steers the vehicle into parallel and
perpendicular parking spots. When
using APA, you must still shift gears,
while the system applies the brakes
and accelerator. A display and audible
beeps help to guide parking
maneuvers.
Do not use APA when towing a trailer.
{Warning
APA may not detect objects in the
parking space, objects that are soft
or narrow, objects high off the
ground such as flatbed trucks,
objects below ground level such as
large potholes, or moving objects
(e.g. pedestrians). Always verify that
the parking space is appropriate for
parking a vehicle. APA does not
respond to changes in the parking
space, such as movement of an
adjacent vehicle, or a person or
object entering the parking space.
(Continued)

DRIVING AND OPERATING 215
Warning (Continued)
APA does not detect or avoid traffic
that is behind or alongside of the
vehicle. Always be prepared to stop
the vehicle during the parking
maneuver.
Press
Oon the center stack to enable
the system to search for a parking
space that is large enough and within
1.5 m (5 ft) of the vehicle. The vehicle
speed must be below
30 km/h (18 mph). The system cannot:
. Detect whether it is a legal parking
space.
. Park exactly lined up with the
vehicle next to it if the spot is
approached at an angle or if the
parking space is angled.
. Park exactly centered in a spot
that is marked too large.
. Always detect short curbs.
When enabled, APA searches for
parallel parking spaces to the right of
the vehicle. To search for a parking
space to the left, turn on the left turn signal or, if available, change the side
selection in the infotainment display.
To switch the parking mode between
parallel and perpendicular, press and
hold
Oduring the search process or,
if available, change the parking mode
in the infotainment display.
After completely passing a large
enough space, an audible beep occurs.
A red stop symbol and a shift to
reverse message are displayed.
If the vehicle is in R (Reverse), but
does not steer into the expected
space, this may be because the system
is maneuvering the vehicle into a
previously detected space. The APA
system does not need service.
APA will instruct the vehicle to stop
once a large enough space is found.
Follow the displayed instructions.
Shift to R (Reverse) to engage
automatic steering. The steering wheel
will vibrate briefly as a reminder to
remove hands from the steering
wheel. APA uses idle speed and
braking to park. If idle speed is not
sufficient, gently press the accelerator.
Check surroundings and be prepared
to stop to avoid vehicles, pedestrians,
or objects not detected by the system.
In case the driver brakes, APA will not
disengage. Manual steering by the
driver automatically disengages APA.
Vehicle speed is limited to a
maximum of 5 km/h (3 mph) during
the parking maneuver.

216 DRIVING AND OPERATING
A progress arrow displays the status
of the parking maneuver. Depending
on the space size, additional
maneuvers may be required, and there
will be additional instructions. When
changing gears, allow the automatic
steering to complete before continuing
the parking maneuver. APA will beep
and display a PARKING COMPLETE
message. Apply the brakes and place
the vehicle in P (Park).
APA may automatically disengage if:
.The steering wheel is used by the
driver.
. The maximum allowed speed is
exceeded.
. The parking brake is applied or the
vehicle is shifted into P (Park).
. There is a failure with the APA
system.
. Electronic stability control or
antilock brakes are activated.
. A high priority vehicle message is
displayed in the DIC.
. The driver opens the door with an
unbuckled seat belt. The brake holds the vehicle until the
parking brake or brake is applied,
or the vehicle is shifted into P (Park).
To cancel APA, press
Oagain.
When the System Does Not Seem to
Work Properly
The APA system may require a short
period of driving along curves to
calibrate.
Rear Pedestrian Alert
Under certain conditions, this feature
can provide alerts for a pedestrian
within the system’s range directly
behind the vehicle. This feature only
works in R (Reverse) below 12 km/h
(8 mph), and detects pedestrians up to
8 m (26 ft) away during daytime
driving. During nighttime driving,
feature performance is very limited.
Rear Pedestrian Alert Indicator
When a pedestrian is detected within
the system’s range directly behind the
vehicle, this symbol flashes amber on
the infotainment display, along with
two beeps from the rear, or if
equipped, two pulses from both sides
of the driver seat. When a pedestrian
is detected close to the vehicle, the
symbol flashes red on the
infotainment display, along with seven
beeps from the rear, or if equipped,
seven pulses from both sides of the
driver seat.
{Warning
Rear Pedestrian Alert does not
automatically brake the vehicle.
It also does not provide an alert
unless it detects a pedestrian, and it
may not detect all pedestrians if: (Continued)

VEHICLE CARE 279
FusesUsage
F16 Sunroof
F17 Body control module 1
F18 Instrument cluster
F19 –
F20 Rear seat entertainment
F21 Body control module 4
F22 Infotainment/USB data/Aux jack
F23 Body control module 2
F24 USB charger/ Wireless charging
F25 Park aid/electronic transmission range
system
F26 Communications integration module
F27 Video Fuses
Usage
F28 Heating, ventilation, and air conditioning
display
F29 Radio
F30 Steering wheel adjustment controls
F31 Electronic brake control module
electric brake
booster
F32 DC AC inverter
F33 Driver power seat
F34 Passenger power seat
F35 Battery IEC 1 feed
F36 Electric power steering
F37 Rear seat entertainment/USB
charge/Wireless
charging module
F38 Body control module 8
F39 – Circuit
Breakers Usage
F40 –
F41 –
F42 Auxiliary power outlet/Lighter
Rear Compartment Fuse
Block
The rear compartment fuse block is in
the cargo area, on the driver side of
the vehicle behind the lower trim

CUSTOMER INFORMATION 349
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 349
Customer Assistance Offices . . . . 351
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 351
Online Owner Center . . . . . . . . . . . . . 352
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 352
Roadside Service . . . . . . . . . . . . . . . . . 353
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 354
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 355
Collision Damage Repair . . . . . . . . . 356
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 358
Radio Frequency Statement . . . . . 358
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 359
Reporting Safety Defects to the Canadian Government . . . . . . . . . 359 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 360
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 360
Event Data Recorders . . . . . . . . . . . . 361
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Infotainment System . . . . . . . . . . . . . 362
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without

358 CUSTOMER INFORMATION
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / ICES-GEN.

362 CUSTOMER INFORMATION
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speed
of the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
SeeOnStar Additional Information
0 365.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and
for deletion instructions.

ONSTAR 363
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 363
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 364
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 365
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.