Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
348 CUSTOMER INFORMATION
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
controls aimed at defending the
vehicle and the vehicle service
ecosystem against unauthorized
electronic access, detecting possible
malicious activity in related networks,
and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner.
Security incidents could impact your
safety or compromise your private
data. To minimize security risks,
please do not connect your vehicle
electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such
as Bluetooth, WIFI or similar
technology). In the event you suspect
any security incident impacting yourdata or the safe operation of your
vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.
How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
. How fast the vehicle was traveling. These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR.
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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350 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 350
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 351
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 352
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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ONSTAR 351
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Service.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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354 ONSTAR
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0239. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
356 ONSTAR
or consequential damages arising out
of the use of or inability to use this
software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer, and
this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer, and
this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the normal SFX banner has not been
removed from the binary or
disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing ports
with new graphical interfaces,
and dynamic, shared, or static
library versions–must be plainly
marked as such and must not be
misrepresented as being the
original source. Such altered
versions also must not be
misrepresented as being Info-ZIP
releases–including, but not
limited to, labeling of the altered
versions with the names
“Info-ZIP” (or any variation
thereof, including, but not
limited to, different
capitalizations), “Pocket UnZip,”
“WiZ” or“MacZip ”without the
explicit permission of Info-ZIP.
Such altered versions are further
prohibited from
misrepresentative use of the
Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s). 4. Info-ZIP retains the right to use
the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,” and
“MacZip ”for its own source and
binary releases.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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358 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters and
numbers to increase the security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
360 INDEX
IndexA
About Driving the Vehicle . . . . . . . . . . . . . 2
Accessories and Modifications . . . . . 243
Accessory Power . . . . . . . . . . . . . . . . . . . . 177
Active Fuel Management . . . . . . . . . . . 180
Adaptive Cruise Control . . . . . . . . . . . . 197
Add-On Electrical Equipment . . . . . . 239
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . 43
Air Cleaner/Filter, Engine . . . . . . . . . . 251
Air Conditioning . . . . . . . . . . . . . . . . . . . . 148
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . 250
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 153
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
How Does an Airbag Restrain? . . . . . 64
Passenger Sensing System . . . . . . . . . 66
What Makes an Airbag Inflate? . . . . 64
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 64 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Where Are the Airbags? . . . . . . . . . . . . 61
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Passenger Status Indicator . . . . . . . 114
Readiness Light . . . . . . . . . . . . . . . . . . . 114
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
System Check . . . . . . . . . . . . . . . . . . . . . . . 60
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 29
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 222
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 214
Side Blind Zone (SBZA) . . . . . . . . . . 221
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 273
All-Wheel Drive . . . . . . . . . . . . . . . .188, 260 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Antilock Brake System (ABS) . . . . . . 188 Warning Light . . . . . . . . . . . . . . . . . . . . 118
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Armrest Storage . . . . . . . . . . . . . . . . . . . . . . 93
Assistance Systems for Driving . . . . 215
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INDEX 361
Assistance Systems for Parkingand Backing . . . . . . . . . . . . . . . . . . . . . . . 207
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . 174
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Emergency Braking (AEB) . . . . . . . . 218
Headlamp System . . . . . . . . . . . . . . . . 142
Transmission . . . . . . . . . . . . . . . . . . . . . . 182
Transmission Fluid . . . . . . . . . . . . . . . 250
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . 186
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Power Protection . . . . . . . . . . . . . . . . . . 146
Battery - North America . . . . . .259, 306
Blade Replacement, Wiper . . . . . . . . . 261
Brake Parking, Electric . . . . . . . . . . . . . . . . . . 189
System Warning Light . . . . . . . . . . . . 117
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . .188, 257 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Automatic Emergency (AEB) . . . . . 218
Braking System Front Pedestrian (FPB) . . . . . . . . . . . 219
Break-In, New Vehicle . . . . . . . . . . . . . . 172
Bulb Replacement Back-up Lamps . . . . . . . . . . . . . . . . . . . 264
Front Turn Signal Lamps . . . . . . . . 264
Headlamp Aiming . . . . . . . . . . . . . . . . 263
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . 264
Buying New Tires . . . . . . . . . . . . . . . . . . . 287
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . 103
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . 243
California Proposition 65 Warning . . . . . . . . . . . . .242, 259, 306, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . 2
Capacities and Specifications . . . . . . 333
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . 181
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . . . . . 166
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Cargo (cont'd)
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Caution, Danger, and Warning . . . . . . . . 3
Center Console Storage . . . . . . . . . . . . . . 94
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 292
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Charging System Light . . . . . . . . . . . . . 115
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 115
Child Restraints Infants and Young Children . . . . . . . . 73
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Older Children . . . . . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . . . . . .86, 88
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 265
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 310
Interior Care . . . . . . . . . . . . . . . . . . . . . . 314
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . . . . . 148
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Cluster, Instrument . . . . . . . . . . . . . . . . . 108
Collision Damage Repair . . . . . . . . . . . 343
Compact Spare Tire . . . . . . . . . . . . . . . . . 305