2020 CADILLAC ESCALADE Door lock

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
312 VEHICLE CARE
Warning (Continued)
3. For vehicles with four-wheeldrive with an N (Neutral)
transfer case position, be sure
the transfer case is in a drive
gear —not in N (Neutral).
4. Turn off the engine and do not restart while the vehicle
is raised.
5. Do not allow passengers to remain in the vehicle.
6. Place wheel blocks, if equipped, on both sides of
the tire at the opposite corner
of the tire being changed.
When the vehicle has a flat tire (2),
use the following example as a guide
to assist in the placement of the
wheel blocks (1), if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains
how to use the jack and change a tire.
Tire Changing
Before changing a flat tire, see
“Hands-Free Operation ”under Liftgate
0 20.
Removing the Spare Tire and
Tools
The equipment needed to change a
flat tire is stored in the rear of the
vehicle, on the driver side, behind a
door in the trim panel.
1. Jack Knob
2. Wing Nut Retaining the
Wheel Blocks
3. Wing Nut Retaining the Tool Bag
If equipped, the tow eye bolt
will be in a bag secured to
the tool bag.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 313
1. Pull to open the trim panel door.The third row driver side seat
may need to be folded to access
the trim panel door.
2. Lift the acoustic pad to access the jack and tools.
3. Turn the wing nut retaining the tool bag (3) counterclockwise to
remove it.
Pull the tool bag toward the front
of the vehicle and lift the rear
portion of the bag upward to
remove it. 4. Turn the jack knob (1)
counterclockwise to release the
jack and wheel blocks from the
bracket.
5. Turn the wing nut retaining the wheel blocks (2)
counterclockwise to remove the
wheel blocks and the wheel block
retainer.
Use the following tools:
1. Jack
2. Wheel Blocks
3. Jack Handle
4. Jack Handle Extensions
5. Wheel Wrench
To access the spare tire, refer to the
following graphics and instructions:
1. Hoist Assembly
2. Hoist Shaft
3. Hoist Shaft Access Cover/Hole
4. Jack Handle Extensions
5. Wheel Wrench
6. Spare Tire Lock
7. Hoist End of Extension Tool
8. Hoist Shaft Access Hole
9. Spare Tire (Valve Stem Pointed Down)
10. Tire/Wheel Retainer
11. Hoist Cable

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
314 VEHICLE CARE
1. Open the hoist shaft accessdoor (3) on the bumper to access
the spare tire lock (6).
If equipped with a hitch cover,
turn the hitch cover retainers
counterclockwise and pull the
cover downward to remove it
before removing the hoist shaft
access door.
2. To remove the spare tire lock (6), insert the key located inside the
remote, turn it clockwise, and
then pull it straight out.3. Assemble the two jack handleextensions (4) and wheel
wrench (5), as shown.
4. Insert the open end of theextension (7) through the hole in
the rear bumper (8) (hoist shaft
access hole).
Be sure the hoist end of the
extension (7) connects to the
hoist shaft. The ribbed square
end of the extension is used to
lower the spare tire.
5. Turn the wheel wrench counterclockwise to lower the
spare tire to the ground.
Continue to turn the wheel
wrench until the spare tire can
be pulled out from under the
vehicle.
6. Pull the spare tire out from under the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 321
Incorrectly Stored
8. Reinstall the spare tire lock.
9. Reinstall the hoist shaft access cover.
If equipped, reinstall the hitch
cover and turn the retainers
clockwise.
To store the tools: 1. Return the tools (wheel wrench, jack handle, and jack handle
extensions) to the tool bag.
2. Assemble the wheel blocks and jack together with the wing nut. 3. Position the jack and wheel
blocks in the driver side trim
panel over the wheelhouse.
4. Turn the jack knob clockwise until the jack is secured tight in
the mounting bracket. Be sure to
position the holes in the base of
the jack onto the pin in the
mounting bracket.
5. Use the retaining bracket to fasten the tool bag on the stud
and turn the wing nut clockwise
to secure.
6. Close the trim panel door.
Full-Size Spare Tire
If this vehicle came with a full-size
spare tire, it was fully inflated when
new, however, it can lose air over
time. Check the inflation pressure
regularly. See Tire Pressure0297 and
Vehicle Load Limits 0178. For
instructions on how to remove, install,
or store a spare tire, see Tire Changing
0 312. If equipped with a temporary use
full-size spare tire, it is indicated on
the tire sidewall. See
Tire Sidewall
Labeling 0293. This spare tire should
not be driven on over 112 km/h
(70 mph), or 88 km/h (55 mph) when
pulling a trailer, at the proper
inflation pressure. Repair and replace
the road tire as soon as it is
convenient, and stow the spare tire for
future use.
Caution
If the vehicle has four-wheel drive
and a different size spare tire is
installed, do not drive in four-wheel
drive until the flat tire is repaired
and/or replaced. The vehicle could
be damaged and the repairs would
not be covered by the warranty.
Never use four-wheel drive when a
different size spare tire is installed
on the vehicle.
The vehicle may have a different size
spare tire than the road tires originally
installed on the vehicle. This spare tire
was developed for use on this vehicle,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
328 VEHICLE CARE
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage to
the vehicle.
6. Disconnect the negative battery cable at the battery and secure
the nut and bolt. Cover the
negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column is
unlocked.
9. With a foot on the brake pedal, release the parking brake. 10. If equipped with Keyless Access,
keep the RKE transmitter outside
of the vehicle, and manually lock
the doors. Access the vehicle as
if it has a dead RKE transmitter
battery, by using the key in the
door lock.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to P (Park).
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition on with the engine off. Shift the transfer case
out of N (Neutral) to 2m. See
“Shifting out of N (Neutral)”
under Four-Wheel Drive 0196.
See your dealer if the transfer
case cannot be shifted out of
N (Neutral).
6. Check that the vehicle is in 2
m
by starting the engine and
shifting the transmission to R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature display
will default to 0 °C (32 °F) but
will reset with normal usage.
Dolly Towing

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 333
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher, or damage
could result.
Body Component Lubrication
Lubricate all key lock cylinders, hood
hinges, liftgate hinges, steel fuel door
hinge and power assist step hinges,
unless the components are plastic.
Applying silicone grease on
weatherstrips with a clean cloth will
make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any corrosive
materials from the underbody. Take
care to thoroughly clean any areas
where mud and other debris can
collect. If equipped with power assist
steps, extend them and then use a
high pressure wash to clean all joints
and gaps.Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the fluid. Contaminated fluid will
decrease the life of the transfer case
and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires
sheet metal repair or replacement,
make sure the body repair shop
applies anti-corrosion material to
parts repaired or replaced to restore
corrosion protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and
attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See
“Finish Care”previously in
this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild soap
solution, immediately remove hand
lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed for
the surfaces being cleaned to prevent
permanent damage. Apply all cleaners
directly to the cleaning cloth. Do not
spray cleaners on any switches or
controls. Remove cleaners quickly.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SERVICE AND MAINTENANCE 349
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification, including fluids or lubricants not listed here,
can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON ULV Automatic Transmission Fluid. Chassis Lubrication Chassis Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System0266.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0261.
Front Axle (4WD Only) and Rear Axle. See your dealer. Hydraulic Brake System DOT 3 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Power Assist Steps,
Liftgate Hinges, and Fuel Door Hinge. Multi-Purpose Lubricant. See your dealer.
Transfer Case DEXRON-VI Automatic Transmission Fluid.
Weatherstrip Conditioning Weatherstrip lubricant. See your dealer.
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 371
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.