Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
338 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 338
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 339
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 340
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor
for Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
ONSTAR 341
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
344 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 344
Connections . . . . . . . . . . . . . . . . . . . . . . 345
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 346
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app
on the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
CONNECTED SERVICES 345
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters and
numbers to increase the security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is
possible that the icon may not
illuminate even though the
vehicle has an active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
INDEX 349
Connected ServicesConnections . . . . . . . . . . . . . . . . . . . . . . . 345
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 346
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 344
Connections Connected Services . . . . . . . . . . . . . . . 345
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Control of a Vehicle . . . . . . . . . . . . . . . . 150
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 29
Coolant Engine Temperature Gauge . . . . . . 105
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Cooling System . . . . . . . . . . . . . . . . . . . . . 251
Cornering Lamps . . . . . . . . . . . . . . . . . . . 137
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 138
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 193 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cruise Control, Adaptive . . . . . . . . . . . 195
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Customer Assistance . . . . . . . . . . . . . . . 326 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Text Telephone (TTY) Users . . . . . 326 Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 333
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 335
D
Damage Repair, Collision . . . . . . . . . . . 331
Danger, Warning, and Caution . . . . . . . . 3
Data Collection Infotainment System . . . . . . . . . . . . . 337
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Data Recorders, Event . . . . . . . . . . . . . . 336
Daytime Running Lamps (DRL) . . . 135
Defensive Driving . . . . . . . . . . . . . . . . . . . 150
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . . . . . . 346
Differential, Limited-Slip . . . . . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . 149
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 138
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 117
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . . . . 323 Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 179, 260
Driver Assistance Systems . . . . . . . . . 204
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 117
Driver Mode Control . . . . . . . . . . . . . . . . 185
Driver Mode Control Light . . . . . . . . . 114
Driving Assistance Systems . . . . . . . . . . . . . . . 214
Better Fuel Economy . . . . . . . . . . . . . 149
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 230
Competitive . . . . . . . . . . . . . . . . . . . . . . . 191
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Hill and Mountain Roads . . . . . . . . 157
If the Vehicle is Stuck . . . . . . . . . . . . 159
Loss of Control . . . . . . . . . . . . . . . . . . . . 152
Off-Road Recovery . . . . . . . . . . . . . . . . 152
Track Events and Competitive . . . 153
Vehicle Load Limits . . . . . . . . . . . . . . 160
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 156
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 142
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
INDEX 351
G
Garage Door Opener . . . . . . . . . . . . . . . . 130Programming . . . . . . . . . . . . . . . . . . . . . . 130
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 262
Gauges Engine Coolant Temperature . . . . 105
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Speedometer . . . . . . . . . . . . . . . . . . . . . . 104
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 104
Trip Odometer . . . . . . . . . . . . . . . . . . . . 104
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 100
General Information
Service and Maintenance . . . . . . . . 306
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 239
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
H
Hazard Warning Flashers . . . . . . . . . . 136
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 40
Head-up Display . . . . . . . . . . . . . . . . . . . . 119
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 136 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 135
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 135
High-Beam On Light . . . . . . . . . . . . . . 116
High/Low Beam Changer . . . . . . . . . 135
Lamps On Reminder . . . . . . . . . . . . . . 116
Heated Steering Wheel . . . . . . . . . . . . . . . . . . . . . . 94
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 31
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
High-Beam On Light . . . . . . . . . . . . . . . . 116
High-Speed Operation . . . . . . . . . . . . . . 280
Hill and Mountain Roads . . . . . . . . . . 157
Hill Start Assist (HSA) . . . . . . . . . . . . . 182
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Seat Belts Properly . . . 51
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 164
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 112
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 112
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Information Publication Ordering . . . . . . . . . . . . . 333
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 141
Infotainment System . . . . . . . . . . . . . . . 337
Instrument Cluster . . . . . . . . . . . . . . . . . 101
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 32
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 292
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 275
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Daytime Running (DRL) . . . . . . . . . . 135
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
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2020 - CRC - 2/14/20
INDEX 355
Seats (cont'd)Heated and Ventilated Front . . . . . . . 46
Lumbar Adjustment, Front . . . . . . . . . 42
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Adjustment, Front . . . . . . . . . . 41
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Reclining Seatbacks . . . . . . . . . . . . . . . . 43
Securing Child Restraints . . . . . . . 84, 86
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 25
Self-Sealing Tires . . . . . . . . . . . . . . . . . . . 274
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Accessories and
Modifications . . . . . . . . . . . . . . . . . . . . 240
Doing Your Own Work . . . . . . . . . . . 240
Maintenance Records . . . . . . . . . . . . 319
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 306
Parts Identification . . . . . . . . . . . . . . . 320
Scheduling Appointments . . . . . . . . 329
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Services
Special Application . . . . . . . . . . . . . . . 313
Servicing the Airbag . . . . . . . . . . . . . . . . . 68 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 170
Side Blind Zone Alert (SBZA) . . . . . . 220
Signals, Turn and Lane-Change . . . . 137
Special Application Services . . . . . . . 313
Specifications and Capacities . . . . . . 321
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 104
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 182
Start Vehicle, Remote . . . . . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . . . . . 260
Starting the Engine . . . . . . . . . . . . . . . . . 165
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . . . . . 94
Steering Column Lock . . . . . . . . . . . . . . . 27
Stop/Start System . . . . . . . . . . . . . . . . . . 166
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Storage Compartments . . . . . . . . . . . . . . 90
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 159 Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 275
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward Collision Alert (FCA) . . . . 214
Infotainment . . . . . . . . . . . . . . . . . 141, 337
Systems Driver Assistance . . . . . . . . . . . . . . . . . 204
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 104
Text Telephone (TTY) Users . . . . . . . 326
Theft-Deterrent Systems . . . . . . . . . . . . 28Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 28
Thigh Support Adjustment . . . . . . . . . . 43
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 273
Buying New Tires . . . . . . . . . . . . . . . . . 287
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Designations . . . . . . . . . . . . . . . . . . . . . . 276
Different Size . . . . . . . . . . . . . . . . . . . . . . 288
If a Tire Goes Flat . . . . . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 285
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 274
Pressure . . . . . . . . . . . . . . . . . . . . . . 279, 280
Pressure Light . . . . . . . . . . . . . . . . . . . . . 114