2020 CADILLAC CT5 radio

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
VEHICLE CARE 281
Warning (Continued)
adjustment for high-speed
operation. When speed limits and
road conditions allow the vehicle to
be driven at high speeds, make sure
the tires are rated for high-speed
operation, are in excellent
condition, and are set to the correct
cold tire inflation pressure for the
vehicle load.
Vehicles with 245/40ZR19 94Y size
tires require inflation pressure
adjustment when driving the vehicle
at speeds of 160 km/h (100 mph) or
higher. Set the cold tire inflation
pressure to 290 kPa (42 psi).
Vehicles with 245/40R19 94V or
245/45R18 96V size tires require
inflation pressure adjustment when
driving the vehicle at speeds of
160 km/h (100 mph) or higher. Set the
cold tire inflation pressure to 280
kPa (41 psi).
Vehicles with 255/35ZR20 97W size
tires require inflation pressure
adjustment when driving the vehicle at speeds of 160 km/h (100 mph) or
higher. Set the cold tire inflation
pressure to 300 kPa (44 psi).
Sustained operation at speeds over
160 km/h (100 mph) requires a load
limit of the driver and one passenger,
with no additional cargo. When loaded
above this level, up to the GVW, do
not operate the vehicle above
160 km/h (100 mph).
Return the tires to the recommended
cold tire inflation pressure when
high-speed driving has ended. See
Vehicle Load Limits
0160 and
Tire Pressure 0279.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor the
air pressure in your tires and transmit
tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if
provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by
the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a tire
pressure monitoring system (TPMS)
that illuminates a low tire pressure
telltale when one or more of your tires
is significantly under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them to
the proper pressure. Driving on a
significantly under-inflated tire causes
the tire to overheat and can lead to
tire failure. Under-inflation also
reduces fuel efficiency and tire tread
life, and may affect the vehicle's
handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver's responsibility to

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
282 VEHICLE CARE
maintain correct tire pressure, even if
under-inflation has not reached the
level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped
with a TPMS malfunction indicator to
indicate when the system is not
operating properly. The TPMS
malfunction indicator is combined
with the low tire pressure telltale.
When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated. This
sequence will continue upon
subsequent vehicle start-ups as long
as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent the
TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle toensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor Operation
0 282.
See Radio Frequency Statement 0334.
Tire Pressure Monitor
Operation
This vehicle may have a Tire Pressure
Monitor System (TPMS). The TPMS is
designed to warn the driver when a
low tire pressure condition exists.
TPMS sensors are mounted onto each
tire and wheel assembly, excluding the
spare tire and wheel assembly. The
TPMS sensors monitor the air
pressure in the tires and transmit the
tire pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition is
detected, the TPMS illuminates the
low tire pressure warning light located
on the instrument cluster. If the
warning light comes on, stop as soon
as possible and inflate the tires to the
recommended pressure shown on the
Tire and Loading Information label.
See Vehicle Load Limits 0160.
A message to check the pressure in a
specific tire displays in the Driver
Information Center (DIC). The low tire
pressure warning light and the DIC
warning message come on at each
ignition cycle until the tires are
inflated to the correct inflation
pressure. Using the DIC, tire pressure
levels can be viewed. For additional
information and details about the DIC
operation and displays see Driver
Information Center (DIC) 0117.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the air
pressure is getting low and needs to
be inflated to the proper pressure.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
VEHICLE CARE 283
A Tire and Loading Information label,
attached to your vehicle, shows the
size of the original equipment tires
and the correct inflation pressure for
the tires when they are cold. See
Vehicle Load Limits0160, for an
example of the Tire and Loading
Information label and its location.
Also see Tire Pressure 0279.
The TPMS can warn about a low tire
pressure condition but it does not
replace normal tire maintenance. See
Tire Inspection 0285, Tire Rotation
0 285 and
Tires 0272.
Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly if
one or more of the TPMS sensors are
missing or inoperable. When the
system detects a malfunction, the low
tire pressure warning light flashes for
about one minute and then stays on
for the remainder of the ignition cycle.
A DIC warning message also displays.
The malfunction light and DIC
warning message come on at each
ignition cycle until the problem is
corrected. Some of the conditions that
can cause these to come on are:
.
One of the road tires has been
replaced with the spare tire. The
spare tire does not have a TPMS
sensor. The malfunction light and
DIC message should go off after
the road tire is replaced and the
sensor matching process is
performed successfully. See “TPMS
Sensor Matching Process ”later in
this section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The malfunction light and the DIC message should
go off after successfully
completing the sensor matching
process.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See your
dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0287.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See your

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
VEHICLE CARE 303
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
324 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 324
Customer Assistance Offices . . . . 326
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 326
Online Owner Center . . . . . . . . . . . . . 327
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 327
Roadside Service . . . . . . . . . . . . . . . . . 328
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 329
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 330
Collision Damage Repair . . . . . . . . . 331
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 333
Radio Frequency Statement . . . . . 334
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 334
Reporting Safety Defects to the Canadian Government . . . . . . . . . 334
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 335
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 335
Event Data Recorders . . . . . . . . . . . . 336
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Infotainment System . . . . . . . . . . . . . 337
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the
best intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
334 CUSTOMER INFORMATION
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors. To contact NHTSA, you may call
the Vehicle Safety Hotline toll-free
at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport Canada
at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
CUSTOMER INFORMATION 335
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0805 or
01-800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
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340 ONSTAR
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Service are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0334.