2020 CADILLAC CT5 dead battery

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
KEYS, DOORS, AND WINDOWS 17
Warning (Continued)
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
Always take your remote key with you
when exiting the vehicle to prevent
being locked out. To lock or unlock
the doors from outside the vehicle:
. Press
QorKon the remote key.
See Remote Keyless Entry (RKE)
System Operation 08.
. Use the mechanical key in the
driver door. The key lock cylinder
is covered with a cap.
See “Driver Door Key Lock
Cylinder Access (In Case of Dead
Battery)” later in this section.
To lock or unlock the doors from
inside the vehicle:
. Press
QorKon the power door
lock switch. .
Pull the front door handle once to
open the door. Pull the rear door
handle once to unlock and once
more to open the door.
Keyless Access
The remote key must be within 1 m
(3 ft) of the trunk or door being
opened or locked. To unlock and
unlatch any door, press the release
button on the inside grip area of the
outside door handle. Touch the sensor
on the front outside door handle to
lock. See “Keyless Access Operation ”in
Remote Keyless Entry (RKE) System
Operation 08. Driver Door Key Lock Cylinder
Access (In Case of Dead Battery)
To access the driver door key lock
cylinder and unlatch the door:1. Insert the mechanical key into
the slot at the bottom of the
handle and push upward all the
way until the cover frees. Do not
pry or pull on the key.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
294 VEHICLE CARE
3. Set the parking brake firmly andput the vehicle in P (Park) with
an automatic transmission,
or Neutral with a manual
transmission.
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting.
4. Turn the ignition off. Turn off all lights and accessories in both
vehicles, except the hazard
warning flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running and
can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
5. Connect one end of the red positive (+) cable to the remote
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery.
Do not let the other end touch
anything until the next step. The
other end of the negative (–)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
VEHICLE CARE 295
8. Connect the other end of theblack negative (–) cable to the
negative (–) grounding point for
the discharged battery.
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it probably
needs service.Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle.
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach angles,
if necessary. A towed vehicle should
have its drive wheels off the ground.
Contact Roadside Service or a
professional towing service if the
disabled vehicle must be towed. See
Roadside Service 0328.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
328 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be