2020 CADILLAC CT5 navigation

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
ONSTAR 339
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Service.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
ONSTAR 341
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
342 ONSTAR
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0236. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
344 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 344
Connections . . . . . . . . . . . . . . . . . . . . . . 345
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 346
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app
on the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
CONNECTED SERVICES 345
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters and
numbers to increase the security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is
possible that the icon may not
illuminate even though the
vehicle has an active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
INDEX 349
Connected ServicesConnections . . . . . . . . . . . . . . . . . . . . . . . 345
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 346
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 344
Connections Connected Services . . . . . . . . . . . . . . . 345
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Control of a Vehicle . . . . . . . . . . . . . . . . 150
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 29
Coolant Engine Temperature Gauge . . . . . . 105
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Cooling System . . . . . . . . . . . . . . . . . . . . . 251
Cornering Lamps . . . . . . . . . . . . . . . . . . . 137
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 138
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 193 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cruise Control, Adaptive . . . . . . . . . . . 195
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Customer Assistance . . . . . . . . . . . . . . . 326 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Text Telephone (TTY) Users . . . . . 326 Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 333
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 335
D
Damage Repair, Collision . . . . . . . . . . . 331
Danger, Warning, and Caution . . . . . . . . 3
Data Collection Infotainment System . . . . . . . . . . . . . 337
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Data Recorders, Event . . . . . . . . . . . . . . 336
Daytime Running Lamps (DRL) . . . 135
Defensive Driving . . . . . . . . . . . . . . . . . . . 150
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . . . . . . 346
Differential, Limited-Slip . . . . . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . 149
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 138
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 117
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . . . . 323 Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 179, 260
Driver Assistance Systems . . . . . . . . . 204
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 117
Driver Mode Control . . . . . . . . . . . . . . . . 185
Driver Mode Control Light . . . . . . . . . 114
Driving Assistance Systems . . . . . . . . . . . . . . . 214
Better Fuel Economy . . . . . . . . . . . . . 149
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 230
Competitive . . . . . . . . . . . . . . . . . . . . . . . 191
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Hill and Mountain Roads . . . . . . . . 157
If the Vehicle is Stuck . . . . . . . . . . . . 159
Loss of Control . . . . . . . . . . . . . . . . . . . . 152
Off-Road Recovery . . . . . . . . . . . . . . . . 152
Track Events and Competitive . . . 153
Vehicle Load Limits . . . . . . . . . . . . . . 160
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 156
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 142

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
INDEX 353
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 44
MessagesEngine Power . . . . . . . . . . . . . . . . . . . . . 123
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 124
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . 32
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 31
Automatic Dimming Rearview . . . . . 32
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Manual Rearview . . . . . . . . . . . . . . . . . . . 32
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 31
Mirrors, Interior Rearview . . . . . . . . . . . 32
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Driver Control . . . . . . . . . . . . . . . . . . . . . 185
Monitor System, Tire Pressure . . . . . 281
N
Navigation
Connected Services . . . . . . . . . . . . . . . 344
New Vehicle Break-In . . . . . . . . . . . . . . . 163
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Odometer (cont'd)
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Engine Oil Life System . . . . . . . . . . . 248
Pressure Light . . . . . . . . . . . . . . . . . . . . . 115
Older Children, Restraints . . . . . . . . . . . 70
Online Owner Center . . . . . . . . . . . . . . . 327
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
OnStar Additional Information . . . . 340
OnStar Emergency . . . . . . . . . . . . . . . . . . 339
OnStar Overview . . . . . . . . . . . . . . . . . . . . 338
OnStar Security . . . . . . . . . . . . . . . . . . . . . 339
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Overheating, Engine . . . . . . . . . . . . . . . . 256
Overview Instrument Panel . . . . . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . . . . . 170
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 261 Parking (cont'd)
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Over Things That Burn . . . . . . . . . . . 171
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 205
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Passenger Sensing System . . . . . . . . . . 65
Pedestrian Ahead Indicator . . . . . . . . 112
Perchlorate Materials Requirements, California . . . . . . . . . 240
Performance Shifting Light . . . . . . . . 111
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Protection, Battery . . . . . . . . . . . . . . . . 140
Retained Accessory (RAP) . . . . . . . . 169
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 41
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Pregnancy, Using Seat Belts . . . . . . . . . 57
Privacy Vehicle Data Recording . . . . . . . . . . 335