Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
234 VEHICLE CARE
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . 291
Recreational Vehicle Towing . . . . 292
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . 293
Interior Care . . . . . . . . . . . . . . . . . . . . . . 297
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . 300
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM
parts and GM-trained and supported
service people.
Genuine GM parts have one of these
marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including this
one, as well as many of its service
parts and fluids, contain and/or
emit chemicals known to the State
of California to cause cancer and
birth defects or other reproductive
harm. Engine exhaust, many parts
and systems, many fluids, and
some component wear by-products
contain and/or emit these
chemicals. For more information go
to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0254 and
Jump Starting - North America 0288
and the back cover.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
VEHICLE CARE 291
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle.
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
Front Tow Eye
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
from a flat road surface, or to move
the vehicle a short distance. Use
caution and low speeds. The
transmission must be
in (N) Neutral when moving the
vehicle.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
292 VEHICLE CARE
The vehicle is equipped with a tow
eye. Only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand. The tow eye is located
under the carpet in the trunk.
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.Rear Tow Eye
If equipped, carefully open the cover
by using the small notch that conceals
the rear tow eye socket. Install the
tow eye into the socket and turn it
until it is fully tightened. When the
tow eye is removed, reinstall the cover
with the notch in the original
position.
Recreational Vehicle
Towing
Caution
Dolly towing or dinghy towing the
vehicle may cause damage because
of reduced ground clearance.
Always put the vehicle on a flatbed
truck or trailer.
The vehicle was neither designed nor
intended to be towed with any of its
wheels on the ground. If the vehicle
must be towed, see Towing the Vehicle
0 291.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
326 CUSTOMER INFORMATION
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
CUSTOMER INFORMATION 329
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Readthe lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0325.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year .
Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 56.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
346 INDEX
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Competitive Driving Mode . . . . . . . . . 189
Composite Materials . . . . . . . . . . . . . . . . 157
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 342
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 343
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 341
Connections Connected Services . . . . . . . . . . . . . . . 342
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Control of a Vehicle . . . . . . . . . . . . . . . . 144
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 25
Coolant Engine Temperature Gauge . . . . . . . . 97
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cooling System . . . . . . . . . . . . . . . . . . . . . 246
Cornering Lamps . . . . . . . . . . . . . . . . . . . 129
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 130
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 192 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cruise Control, Adaptive . . . . . . . . . . . 194
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Customer Assistance . . . . . . . . . . . . . . . 323
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Text Telephone (TTY) Users . . . . . 323
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 330
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 333
D
Damage Repair, Collision . . . . . . . . . . . 328
Danger, Warning, and Caution . . . . . . . . 3
Data Collection Infotainment System . . . . . . . . . . . . . 334
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Data Recorders, Event . . . . . . . . . . . . . . 333
Daytime Running Lamps (DRL) . . . 127
Defensive Driving . . . . . . . . . . . . . . . . . . . 143
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 18
Diagnostics Connected Services . . . . . . . . . . . . . . . 343
Differential, Limited-Slip . . . . . . . . . . . 191
Distracted Driving . . . . . . . . . . . . . . . . . . 143
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 130 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 108
Delayed Locking . . . . . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . . . . 320
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 178, 255
Driver Assistance Systems . . . . . . . . . 203
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 109
Driver Mode Control . . . . . . . . . . . . . . . . 184
Driver Mode Control Light . . . . . . . . . 106
Driving Assistance Systems . . . . . . . . . . . . . . . 210
Better Fuel Economy . . . . . . . . . . . . . 142
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 225
Competitive . . . . . . . . . . . . . . . . . . . . . . . 189
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Hill and Mountain Roads . . . . . . . . 151
If the Vehicle is Stuck . . . . . . . . . . . . 153
Loss of Control . . . . . . . . . . . . . . . . . . . . 146
Off-Road Recovery . . . . . . . . . . . . . . . . 145
Track Events and Competitive . . . 146
Vehicle Load Limits . . . . . . . . . . . . . . 154
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 151
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
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INDEX 347
Driving (cont'd)Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 134
E
Electric Brake Boost . . . . . . . . . . . . . . . . 179
Electric Parking Brake . . . . . . . . . . . . . . 179
Electric Parking Brake Light . . . . . . . 102
Electrical Equipment, Add-On . . . . . 231
Electrical SystemEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Fuses and Circuit Breakers . . . . . . . 260
Instrument Panel Fuse Block . . . . 262
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 245
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 100
Compartment Overview . . . . . . . . . . 238
Coolant Temperature Gauge . . . . . . . 97
Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . 105 Engine (cont'd)
Cooling System . . . . . . . . . . . . . . . . . . . 246
Drive Belt Routing . . . . . . . . . . . . . . . . 320
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Oil Life System . . . . . . . . . . . . . . . . . . . . 243
Oil Pressure Light . . . . . . . . . . . . . . . . . 107
Overheating . . . . . . . . . . . . . . . . . . . . . . . 250
Power Messages . . . . . . . . . . . . . . . . . . 115
Running While Parked . . . . . . . . . . . 168
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 131
Equipment, Towing . . . . . . . . . . . . . . . . . 230
Event Data Recorders . . . . . . . . . . . . . . 333
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 131
Extended Parking . . . . . . . . . . . . . . . . . . . 167
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 50
Exterior Lamp Controls . . . . . . . . . . . . 125
Exterior Lamps Off Reminder . . . . . . 127
Exterior Lighting Battery Saver . . . . 132
F
Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . 245
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 127
Flashers, Hazard Warning . . . . . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Fluid
Automatic Transmission . . . . . . . . . 244
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 26
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Front Seats Heated and Ventilated . . . . . . . . . . . . . 40
Front Turn Signal Lamps . . . . . . . . . . 259
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Economy, Driving for Better . . . . . 142
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . . . . . . 224
Filling the Tank . . . . . . . . . . . . . . . . . . . 222
Foreign Countries . . . . . . . . . . . . . . . . . 222
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Low Fuel Warning Light . . . . . . . . . 107
Management, Active . . . . . . . . . . . . . . 167
Prohibited Fuels . . . . . . . . . . . . . . . . . . 222
Recommended . . . . . . . . . . . . . . . . . . . . 221
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
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348 INDEX
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Fuses and Circuit Breakers . . . . . . . 260
Instrument Panel Fuse Block . . . . 262
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
G
Garage Door Opener . . . . . . . . . . . . . . . . 121
Programming . . . . . . . . . . . . . . . . . . . . . . 121
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 257
Gauges
Engine Coolant Temperature . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 96
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 96
Warning Lights and Indicators . . . . 92
General Information
Service and Maintenance . . . . . . . . 302
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 234
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . 258
Hazard Warning Flashers . . . . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 34
Head-up Display . . . . . . . . . . . . . . . . . . . . 111
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 128
Bulb Replacement . . . . . . . . . . . . . . . . 258
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 127
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 127
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . . . . . 259
High-Beam On Light . . . . . . . . . . . . . . 107
High/Low Beam Changer . . . . . . . . . 127
Lamps On Reminder . . . . . . . . . . . . . . 108
Heated Steering Wheel . . . . . . . . . . . . . . . . . . . . . . 86
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 27
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
High-Beam On Light . . . . . . . . . . . . . . . . 107
High-Speed Operation . . . . . . . . . . . . . . 276
Hill and Mountain Roads . . . . . . . . . . 151 Hill Start Assist (HSA) . . . . . . . . . . . . . 181
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
How to Wear Seat Belts Properly . . . 45
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 158
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 104
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 104
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Information Publication Ordering . . . . . . . . . . . . . 330
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . . . . 334
Instrument Cluster . . . . . . . . . . . . . . . . . . 93
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 288