Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
330 Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0333 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Customer Information 345
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
354 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 354
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 355
Security . . . . . . . . . . . . . . . . . . . . . . 356
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 356
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
OnStar 355
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
358 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0229. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
366 Index
Armrest Storage . . . . . . . . . . . . . . . . . 95
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 344
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 207
Assistance Systems for Parking and Backing . . . . . . . . . . 204
Auto Stop Stop/Start System . . . . . . . . . . . . 178
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Emergency Braking (AEB) . . . . 209
Headlamp System . . . . . . . . . . . . 148
Transmission . . . . . . . . . . . . . . . . . 184
Transmission Fluid . . . . . . . . . . . 241
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 186
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 252
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 154
Load Management . . . . . . . . . . . . 153
Power Protection . . . . . . . . . . . . . 153
Battery - North America . . . . 251, 306
Blade Replacement, Wiper . . . . . 253 Brake
Parking, Electric . . . . . . . . . . . . . . 188
System Warning Light . . . . . . . . 121
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Antilock . . . . . . . . . . . . . . . . . . . . . . . 188
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 190
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 166 AutomaticEmergency (AEB) . . . . . . . . . . . 209
Braking System
Front Pedestrian (FPB) . . . . . . . 210
Break-In, New Vehicle . . . . . . . . . . 175
Bulb Replacement Fog Lamps . . . . . . . . . . . . . . . . . . . 257
Front Turn Signal Lamps . . . . . 257
Halogen Bulbs . . . . . . . . . . . . . . . . 256
Headlamp Aiming . . . . . . . . . . . . . 255
Headlamps . . . . . . . . . . . . . . . . . . . 256
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 256
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 257
Buying New Tires . . . . . . . . . . . . . . . 280
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 102
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 232
California Proposition
65 Warning . . . . . . . . . .231, 251, 306, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 337
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 183
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 170
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 97
Caution, Danger, and Warning . . . . 3
Chains, Tire . . . . . . . . . . . . . . . . . . . . 285
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 103
Charging System Light . . . . . . . . . 119
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .119
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
368 Index
Driver InformationCenter (DIC) . . . . . . . . . . . . . . . . . . 128
Driving Assistance Systems . . . . . . . . . . 207
Better Fuel Economy . . . . . . . . . 164
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 221
Defensive . . . . . . . . . . . . . . . . . . . . . 165
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 165
Hill and Mountain Roads . . . . . . 169
If the Vehicle is Stuck . . . . . . . . . 171
Loss of Control . . . . . . . . . . . . . . . 168
Off-Road Recovery . . . . . . . . . . . 167
Vehicle Load Limits . . . . . . . . . . . 171
Wet Roads . . . . . . . . . . . . . . . . . . . 168
Winter . . . . . . . . . . . . . . . . . . . . . . . . 170
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 156
E
Electric Parking Brake . . . . . . . . . . 188
Electric Parking Brake Light . . . . 122
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 229
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 259
Fuses and Circuit Breakers . . . 259 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 263
Overload . . . . . . . . . . . . . . . . . . . . . 258
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 355
Engine Air Cleaner/Filter . . . . . . . . . . . . . 242
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .119
Compartment Overview . . . . . . . 235
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .115
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 125
Cooling System . . . . . . . . . . . . . . . 243
Drive Belt Routing . . . . . . . . . . . . 339
Exhaust . . . . . . . . . . . . . . . . . . . . . . 183
Heater . . . . . . . . . . . . . . . . . . . . . . . . 179
Oil Life System . . . . . . . . . . . . . . . 240
Oil Pressure Light . . . . . . . . . . . . 126
Overheating . . . . . . . . . . . . . . . . . . 247
Power Messages . . . . . . . . . . . . . 137
Running While Parked . . . . . . . . 184
Starting . . . . . . . . . . . . . . . . . . . . . . . 177
Engine Oil Temperature Gauge . . . . . . . . . . .115
Entry Lighting . . . . . . . . . . . . . . . . . . . 152 Equipment, Towing . . . . . . . . . . . . . 227
Event Data Recorders . . . . . . . . . . 352
Exit Lighting . . . . . . . . . . . . . . . . . . . . 152
Extended Parking . . . . . . . . . . . . . . . 183
Extender, Seat Belt . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 147
Exterior Lamps Off Reminder . . . 148
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 154
F
Filter,Engine Air Cleaner . . . . . . . . . . . 242
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 148
Flashers, Hazard Warning . . . . . . 150
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 285 Changing . . . . . . . . . . . . . . . . . . . . . 301
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 320
Fluid Automatic Transmission . . . . . . 241
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 250
Washer . . . . . . . . . . . . . . . . . . . . . . . 248
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 150 Bulb Replacement . . . . . . . . . . . . 257
Folding Mirrors . . . . . . . . . . . . . . . . . . 32
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 207
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
370 Index
High-Beam On Light . . . . . . . . . . . . 127
High-Speed Operation . . . . . . . . . . 273
Hill and Mountain Roads . . . . . . . . 169
Hill Start Assist (HSA) . . . . . . . . . . 190
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 53
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
I
Ignition Positions . . . . . . . . . . . . . . . 176
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 30
Indicator Pedestrian Ahead . . . . . . . . . . . . 124
Vehicle Ahead . . . . . . . . . . . . . . . . 123
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 73
Information Publication Ordering . . . . . . . . . . 349
Infotainment . . . . . . . . . . . . . . . . . . . . 155
Infotainment System . . . . . . . . . . . . 353
Instrument Cluster . . . . . . . . . . . . . . 107
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 33
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 306
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 267
Lamps Daytime Running (DRL) . . . . . . 148
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 151
Exterior Controls . . . . . . . . . . . . . . 147
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 148
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 154
Front Turn Signal . . . . . . . . . . . . . 257
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .119
On Reminder . . . . . . . . . . . . . . . . . 128
Reading . . . . . . . . . . . . . . . . . . . . . . 152
Lane Change Alert (LCA) . . . . . . . 213
Lane Keep Assist (LKA) . . . . . . . . 215
Lane Keep Assist Light . . . . . . . . . 123
Lap-Shoulder Belt . . . . . . . . . . . . . . . 55 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 85
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 78
LED Lighting . . . . . . . . . . . . . . . . . . . . 256
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Adaptive Forward . . . . . . . . . . . . . 149
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 152
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Illumination Control . . . . . . . . . . . 151
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Lights Adaptive Forward Lighting(AFL) Light . . . . . . . . . . . . . . . . . . 127
Airbag Readiness . . . . . . . . . . . . . .118
Antilock Brake System (ABS) Warning . . . . . . . . . . . . . . 122
Brake System Warning . . . . . . . 121
Charging System . . . . . . . . . . . . . .119
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .119
Cruise Control . . . . . . . . . . . . . . . . 128
Door Ajar . . . . . . . . . . . . . . . . . . . . . 128
Electric Parking Brake . . . . . . . . 122
Engine Coolant Temperature Warning . . . . . . . 125