2020 BUICK ENCORE Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
136 Climate Controls
Maintenance
Air Intake
Clear away any ice, snow, or leaves
from the air intake at the base of the
windshield that can block the flow of
air into the vehicle.
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule 0263.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0273.
1. Open the glove box completely and disconnect the damper on
the outboard side.2. Push in both sides of the glovebox and pull to remove.
3. Open the filter cover byreleasing tabs on both sides
and pulling up the cover.
4. Replace the air filter.
5. Close the air filter cover and reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Climate Controls 137
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule0263.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
138 Driving and Operating
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 139
Driving Environment . . . . . . . . . . 139
Vehicle Design . . . . . . . . . . . . . . . 139
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 140
Distracted Driving . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . 141
Drunk Driving . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . 141
Braking . . . . . . . . . . . . . . . . . . . . . . . 141
Steering . . . . . . . . . . . . . . . . . . . . . . 142
Off-Road Recovery . . . . . . . . . . . 143
Loss of Control . . . . . . . . . . . . . . . 143
Driving on Wet Roads . . . . . . . . 144
Hill and Mountain Roads . . . . . 145
Winter Driving . . . . . . . . . . . . . . . . 145
If the Vehicle Is Stuck . . . . . . . . 146
Vehicle Load Limits . . . . . . . . . . . 147
Starting and Operating
New Vehicle Break-In . . . . . . . . . 151
Ignition Positions . . . . . . . . . . . . . 151
Starting the Engine . . . . . . . . . . . 153
Engine Heater . . . . . . . . . . . . . . . . 154 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 156
Shifting Into Park . . . . . . . . . . . . . 156
Shifting out of Park . . . . . . . . . . . 157
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 158
Extended Parking . . . . . . . . . . . . 158
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 159
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 159
Automatic Transmission
Automatic Transmission . . . . . . 160
Manual Mode . . . . . . . . . . . . . . . . . 162
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . 163
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 163
Parking Brake . . . . . . . . . . . . . . . . 164
Brake Assist . . . . . . . . . . . . . . . . . . 164
Hill Start Assist (HSA) . . . . . . . . 164
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 165
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 167
Driver Assistance Systems
Driver Assistance Systems . . . 169
Rear Vision Camera (RVC) . . . 171
Park Assist . . . . . . . . . . . . . . . . . . . 173
Forward Collision Alert (FCA)System . . . . . . . . . . . . . . . . . . . . . . 174
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 176
Lane Departure Warning (LDW) . . . . . . . . . . . . . 178
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 179
Recommended Fuel . . . . . . . . . . 180
Prohibited Fuels . . . . . . . . . . . . . . 180
Fuels in Foreign Countries . . . 180
Fuel Additives . . . . . . . . . . . . . . . . 180
Filling the Tank (CaplessFuel Fill) . . . . . . . . . . . . . . . . . . . . 181
Filling the Tank (Capped Fuel Fill) . . . . . . . . . . . . . . . . . . . . 182
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 184

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Driving and Operating 139
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 184
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 185
Driving Information
Driver Behavior
Driving is an important
responsibility. Driver behavior, the
driving environment, and the
vehicle's design all affect how well a
vehicle performs.
Being aware of these factors can
help in understanding how the
vehicle handles and what can be
done to avoid many types of
crashes, including a rollover crash.
Most serious injuries and fatalities to
unbelted occupants can be reduced
or prevented by the use of seat
belts. In a rollover crash, an
unbelted person is significantly
more likely to die than a person
wearing a seat belt. In addition,
avoiding excessive speed, sudden
or abrupt turns, and drunken or
aggressive driving can help make
trips safer and avoid the possibility
of a crash.
Driving Environment
Be prepared for driving in inclement
weather, at night, or during other
times where visibility or traction may
be limited, such as on curves,
slippery roads, or hilly terrain.
Unfamiliar surroundings can also
have hidden hazards.
Vehicle Design
Utility vehicles have a significantly
higher rollover rate than other types
of vehicles. This is because they
have a higher ground clearance and
a narrower track or shorter
wheelbase than passenger cars,
which makes them more capable for
off-road driving. While these design
characteristics provide the driver
with a better view of the road, these
vehicles do have a higher center of
gravity than other types of vehicles.
A utility vehicle does not handle the
same as a vehicle with a lower
center of gravity, like a car, in similar
situations.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
140 Driving and Operating
Safe driver behavior and
understanding of the environment
can help avoid a rollover crash in
any type of vehicle, including utility
vehicles.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
.Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control. .
Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area. To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Driving and Operating 141
.Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts042. .
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
(Continued)
Warning (Continued)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
142 Driving and Operating
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects (Continued)
Caution (Continued)
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty.
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Driving and Operating 143
Curve Tips
.Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.
There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge. 3. Turn the steering wheel to go
straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions: