2020 BUICK ENCORE GX pairing phone

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 151
Infotainment
System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . 152
Overview . . . . . . . . . . . . . . . . . . . . . 153
Steering Wheel Controls . . . . . . 154
Using the System . . . . . . . . . . . . 155
Software Updates . . . . . . . . . . . . 157
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 157
HD Radio Technology . . . . . . . . 159
Radio Data System (RDS) . . . . 160
Satellite Radio . . . . . . . . . . . . . . . . 160
Radio Reception . . . . . . . . . . . . . . 161
Multi-Band Antenna . . . . . . . . . . 161
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 162
USB Port . . . . . . . . . . . . . . . . . . . . . 162
Auxiliary Jack . . . . . . . . . . . . . . . . 165
Bluetooth Audio . . . . . . . . . . . . . . 165
OnStar System
OnStar System . . . . . . . . . . . . . . . 166
Navigation
Using the Navigation
System . . . . . . . . . . . . . . . . . . . . . . 168
Maps . . . . . . . . . . . . . . . . . . . . . . . . . 171
Navigation Symbols . . . . . . . . . . 172
Destination . . . . . . . . . . . . . . . . . . . 173
OnStar System . . . . . . . . . . . . . . . 179
Global Positioning System (GPS) . . . . . . . . . . . . . . 180
Vehicle Positioning . . . . . . . . . . . 180
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 181
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . 181
Map Data Updates . . . . . . . . . . . 182
Database Coverage Explanations . . . . . . . . . . . . . . . . 182
Voice Recognition
Voice Recognition . . . . . . . . . . . . 182
Phone
Bluetooth (Overview) . . . . . . . . . 189
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . 190
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 194
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . 195
Teen Driver . . . . . . . . . . . . . . . . . . . 201
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . 205

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 155
- FAV or FAV + :When on a radio
source, press to select the previous
or next favorite. When on a media
source, press to select the previous
or next track.
_SRC^: Press to select a source
or toggle to change favorite stations.
Using the System
Infotainment Display Icons
Infotainment display icons show
when available. When a function is
unavailable, the icon may gray out.
When a function is selected, the
icon may highlight.
Audio
Touch the Audio icon to display the
active audio source page. Examples
of available sources are AM, FM,
SXM (if equipped), USB, AUX, and
Bluetooth.
Phone
Phone icon to display the Phone
main page. See Bluetooth (Pairing
and Using a Phone) 0190 or
Bluetooth (Overview) 0189.
Nav
If equipped, touch the Nav icon to
display the embedded navigation
map. See Using the Navigation
System 0168.
Wi-Fi Hotspot
If equipped, touch the Users icon to
display the Wi-Fi Hotspot menu.
Users
If equipped, touch the Users icon to
sign in or create a new user profile,
and follow the on-screen
instructions.
Only four user profiles can be active
at one time in the vehicle. It may be
necessary to remove a profile from
the menu before creating or signing
into an existing profile. The removed
profile can be logged into at a
later time.
Settings
Touch the Settings icon to display
the Settings menu. See Settings
0 195.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay if equipped,
after a supported device is
connected. See Apple CarPlay and
Android Auto 0194.
Android Auto
Touch the Android Auto icon to
activate Android Auto if equipped,
after a supported device is
connected. See Apple CarPlay and
Android Auto 0194.
OnStar Services
If equipped, touch the OnStar icon
to display the OnStar Services and
Account pages.
Climate
If equipped, touch the Climate icon
to display the Climate main page.
Camera
If equipped, touch the Camera icon
to access the camera application.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 165
Albums :TouchHnext to any
album to store the album as a
favorite. Touch a saved favorite to
recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any
genre to store the genre as a
favorite. Touch a saved favorite to
recall a favorite genre. The first
song of the genre begins to play.
Podcasts : Touch
Hnext to any
podcast to store the podcast as a
favorite. Touch a saved favorite to
recall a favorite podcast. The
podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as
a favorite. Touch a saved favorite to
recall a favorite audiobook. The first
chapter in the audiobook begins
to play.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering
wheel mute control is pressed
again, playback will resume. If the source is changed while in
mute, playback resumes and audio
will unmute.
Auxiliary Jack
This vehicle has an auxiliary input
jack in the center stack. Possible
auxiliary audio sources include:
.
Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, touch
More and then touch AUX to make
the source active. Shuffle and Browse are not
available in the AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
Bluetooth
(Pairing and Using a Phone) 0190
or
Bluetooth (Overview) 0189 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no
sound is present, check the volume
setting on both your mobile device
and the infotainment system.
Launch music by touching Bluetooth
from the recent sources list on the
left of the display or by touching
More and then touching the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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188 Infotainment System
“Address”:Begin a dialog to enter
a specific destination address,
which includes the entire address
consisting of the house number,
street name, city, state/province,
and country. Do not include the
ZIP code.
“Place of Interest” :Begin a dialog
to enter a destination Place of
Interest category or major
brand name.
The name must be precisely
spoken. Nicknames or short names
for the businesses will not likely be
found. Lesser known businesses
might have to be located by
category, such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
“Take Me Home” :Create a route
to a stored home location.Voice Recognition for the
Phone
“Call ” :Initiate a
call to a stored contact. The
command may include location if
the contact has location numbers
stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :
Initiate a call to a cell phone number
of seven digits, 10 digits, or three
digit emergency numbers.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone” :Select a different
connected cell phone for outgoing
calls. “Voice Keypad”
:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant
or Siri.
For the low radio, whether
connected by Bluetooth or phone
projection, the only available voice
recognition is either Siri (iPhone) or
the Google Assistant (Android).

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 189
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the device’s address
book or contact list with the
vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the mobile device.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair mobile device(s) to the
vehicle. The system may not
work with all mobile devices.
See “Pairing” later in this
section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable mobile
device with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices
support all functions and not all
mobile devices work with the
Bluetooth system. See
my.buick.com for more information
about compatible mobile devices.
Controls
Use the controls on the center stack
and the steering wheel to operate
the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls
and start voice recognition on your
connected Bluetooth mobile device.
i: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 0155.
Audio System
When using the Bluetooth mobile
device system, sound comes
through the vehicle's front audio
system speakers and overrides the
audio system. The volume level
while on a mobile device call can be
adjusted by pressing the steering
wheel controls or the volume control
on the center stack. The adjusted
volume level remains in memory for
later calls. The volume cannot be
lowered beyond a certain level.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
190 Infotainment System
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the mobile device manufacturer's
user guide for Bluetooth functions
before pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main
page on the infotainment display
will show the Connect Phone
option. Touch this option to
connect. Another way to connect
is to touch the Phones tab at the
top right of the display and then
touch Add Phone.
. A Bluetooth smartphone with
music capability can be paired to
the vehicle as a smartphone and
a music player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone that is set to First to
Connect. If there is no cell
phone set to First to Connect, it
will link to the cell phone which
was used last. To link to a
different paired cell phone, see
“Linking to a Different Phone”
later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone
before the pairing process is
started.
2. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display. 3. Touch Phones at the top of the
infotainment display. There is
also a Connect Phones option
in the middle of the Phone
display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display
from your cell phone’s
Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the
six-digit code showing on the
infotainment display and touch
Pair. The code on the cell
phone and infotainment display
will need to be acknowledged
for a successful pair.
7. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
Once the cell phone is paired,
it will show under Connected.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 191
8. If the vehicle name does notappear on your cell phone,
there are a few ways to start
the pairing process over:
.Turn the cell phone off and
then back on.
. Go back to the beginning of
the Phone menus on the
infotainment display and
restart the pairing process.
. Reset the cell phone, but
this step should be done as
a last effort.
9. If the cell phone prompts to accept connection or allow
phone book download, touch
Always Accept and Allow. The
phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set as First to Connect. To enable a paired cell
phone as the First to Connect
phone:
1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell
phones and mobile devices.
4. Touch the information icon to the right of the cell phone to
open the cell phone’s
settings menu.
5. Touch the First to Connect option, to enable the setting for
that device.
Cell phones and mobile devices can
be added, removed, connected, and
disconnected. A sub-menu will
display whenever a request is made
to add or manage cell phones and
mobile devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it
can connect simultaneously
alongside another Bluetooth mobile
device. In doing so, the Secondary
Phone will be labeled as Incoming
Calls. This means the mobile device
can only receive calls. The Address
Book of a Secondary Phone will not
be available and hands-free
outgoing calls cannot be placed
using this cell phone.
If needed, touch the Secondary
Phone while in the Phones list to
swap it into the Outgoing and
Incoming role. This role makes it
possible to place outgoing calls from
the Contacts and Recents list.
Listing All Paired and Connected
Phones
1. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display.
2. Touch Phones.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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226 Driving and Operating
.Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts052. .
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
(Continued)
Warning (Continued)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include: