2020 BUICK ENCORE GX display

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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178 Infotainment System
Recents
TouchHto access a list of recent
destinations.
Recenter Position Icon
Touch the Recenter Position arrow
in the middle of the map view to
reset the map to the current
location.
Last Parked Location
The Last Parked Location is the last
location the vehicle engine was
turned off. That location is displayed
in the first row of the Recents list.
Touching the last Parked Location
shows the Address Details view to
either save the address or drive to
it. The Last Parked Location can be
deleted by entering the Edit display.
Once the Last Parked Location is
deleted, it no longer appears in the
Recents list, unless the vehicle is
started at that location again.
Show POI Icons
To see the POI categories, touch
Options, then touch Show on Map.
Up to eight categories of icons can
be selected.
Smart POI Icons on Map (If
Equipped)
The smart POI icons such as fuel
stations and parking may appear
based on time, location, driver
search behavior, driving conditions,
and vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
. Left side: Name and address of
the POI.
. Right side:
E+ ETE (Estimated
Time Enroute.) Smart Fuel Station Icons
Fuel station prices are shown if
available for nearby stations when
the vehicle is low on fuel.
Smart Parking Icons
When reaching a densely populated
destination and the system
determines that parking may be
limited, the system will attempt to
display nearby parking destinations
with pricing information, if available.
Report an Issue Using POI Details
(If Equipped)
In the POI details page, a POI issue
can be reported if the data is not
accurate or the address is incorrect.
Touch Report an Issue near the
bottom of the display to access the
issue selection page. Touch one of
the predefined issues on the
selection page, then touch Send.
The system will send the
information for analysis.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 179
Search
Touch Search on the infotainment
display to open the search display.
It has a search field entry box, quick
category icon shortcuts, recents
icon, favorites icon, and keyboard.
Auto Complete
Enter a partial location in the field
entry box on the search display.
Auto complete will attempt to
complete the destination based on
what is being entered. Touch the
suggested item to search.
Search While in Motion with No
Front Seat Passenger Present
The search display will not allow
changes or text input with the
keyboard when the vehicle is in
motion. As a result, a display
showing three rows of the most
commonly used categories appears.
Touching the search box will
activate speech recognition.Search While in Motion with Front
Seat Passenger Present
If the system detects that the front
seat passenger is present with both
driver and passenger seat belts
buckled, touching the search icon
will display an alert message that
allows the passenger to search for a
destination as if the vehicle were
stopped.
Connected Navigation
Connected Navigation is a
subscription service that enables
certain capabilities within the
navigation system, such as Traffic,
Smart Search/Routing, and
Predictive Navigation capabilities.
The system will show an alert when
the subscription is expiring and will
ask to renew the plan.
OnStar System
With a connected plan, an OnStar
Advisor can download a destination
to the vehicle or into the built-in
navigation system.
Touch OnStar Services on the
Home Page to access the OnStar
menu. Touch Turn-by-Turn
Directions icon while on the
Services tab of the OnStar menu.
Turn-by-Turn Navigation
After touching the Turn-by-Turn
Directions icon, select destinations
from Recents or Favorites. Recents
or Favorites will be empty if this is

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 181
.The vehicle is traveling at high
speed.
. The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
. The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
. The GPS signal is not received.
. A roof carrier is installed on the
vehicle.
. Tire chains are installed on the
vehicle.
. The tires are replaced or worn.
. The tire pressure for the tires is
incorrect.
. This is the first navigation use
after the map data is updated.
. The 12-volt battery has been
disconnected for several days.
. The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the
road indicated.
. Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
. The route might not be changed
when using automatic rerouting.
. There is no route guidance when
turning at an intersection.
. Plural names of places might be
announced occasionally.
. It could take a long time to
operate automatic rerouting
during high-speed driving.
. Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint. .
The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps0171.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.
If the System Needs
Service
If the navigation system needs
service, see your dealer.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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182 Infotainment System
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed and the
vehicle has a relevant service plan.
Over-the-Air-Vehicle Map
Updates
If equipped, the infotainment system
can receive map updates over the
air. Map updates occur within a
161 km (100 mi) radius around the
home address on file. This
boundary will adjust over time
based on driving patterns. The
vehicle uses a Cloud-connected
service to receive the date and
downloads it to the system’s
onboard SD card, if equipped.
A data plan or compatible mobile
device hotspot is required. The SD
card is required for navigation
system function.
When a map update is available, a
prompt will appear on the
infotainment display. Once theupdate is accepted, it will download
and run in the background without
interruption any infotainment
functions. The download will carry
over ignition cycles, stopping and
starting where it left off. The
updates can be set to download
automatically.
See www.gmnavdisc.com for details
on ordering, purchasing, and
installing a new or replacement SD
card. Features are subject to
change. For more information on
this feature, see my.buick.com/
learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See
Map Data Updates
0 182.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like
adjusting the volume or seeking up
or down, are audio features that are
easily performed by touching one or
two options, and are not supported
by voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.

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Infotainment System 183
If your language supports it, try
stating a one-shot command, such
as“Directions to address street, city, state/province>.” Do not
include the ZIP code while stating
the address during the command.
Another example of a one-shot
Destination Entry command is,
“Directions to Place of Interest at
.” If these commands do not
work, try saying, “Take me to Place
of Interest” or“Find address” and
the system will walk you through by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information along
with the system’ s voice recognition
database. This allows you to speak
more naturally when using voice
recognition.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments. 1. Press
gon the steering wheel
controls to activate voice
recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this
section.
A voice recognition system
prompt can be interrupted while
it is playing by pressing
g
again.
Once voice recognition is started,
both the infotainment display and
instrument cluster show the
selections and visual dialog content.
These displays can be turned on or
off in the Tutorial Mode under
Settings 0195.
There are three voice prompt modes
supported:
. Informative verbal prompts: This
type of prompt will provide more
information regarding the
supported actions. .
Short prompts: This type of
prompt will provide simple
instructions about what can be
stated.
. Auto informative prompts: This
type of prompt plays during the
first few speech sessions, then
automatically switches to the
short prompt after some
experience has been gained
through using the system.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Infotainment
Displays
While a voice recognition session is
active, there may be corresponding
options showing on the displays.
A selection can be made by
manually touching the option, or by
speaking the number for the option
to select. Manual interaction in the
voice recognition session is
permitted. Interaction during a voice
session may be completed entirely
using voice commands while some
manual commands may expedite a

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 Infotainment System
task. If a selection is made using a
manual control, the voice
recognition dialog will progress in
the same way as if the selection
were made using a voice command.
Once the system completes the
task, or the session is terminated,
the voice recognition dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and show
the display where voice
recognition was initiated.
. Press
ion the steering wheel
controls to terminate the voice
recognition session and show
the display where voice
recognition was initiated. Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated
in sentence form or direct
commands that state the application
and the task.
For best results:
.
Listen for the prompt before
saying a command or reply.
. Speak the command naturally,
not too fast, not too slow.
. Use direct commands without a
lot of extra words. For example,
“Call at work,” “Play”
followed by the artist or song
name, or “Tune”followed by the
radio station number. .
Navigation destinations can be
made in a single command
using keywords. A few examples
are: “I want directions to an
address,” “I need to find a place
of interest or (POI),” or“Find
contact.”
The system responds by
requesting more details. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
. Navigating to a destination
outside of the current country
takes more than one command.
The first command is to tell the
system where the navigation will
take place, such as an Address,
Intersection, POI, or Contact.
If Address or Intersection is
selected, the second command
is to say, “Change Country.”
Once the system responds, say
the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change
Country.”

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Infotainment System 185
Direct commands might be more
clearly understood by the system.
An example of a direct command
would be“Call .”
Examples of these direct commands
are displayed on most of the
screens while a voice session is
active. If “Phone”or“Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other displays. Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the
current voice recognition event and
plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try
again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was
initiated.
The Back Command
Say “Back” or touch the Back icon
on the infotainment display to go to
the previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel. Help
Say
“Help” on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the
Radio
If browsing the audio sources when
voice is touched, the voice
recognition commands for AM, FM,
and SiriusXM (if equipped) are
available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to SXM” :Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to AM” :
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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186 Infotainment System
“Tune to FM”:
Tune to the radio station whose
frequency is identified in the
command (like “one oh one
point one”).
“Tune to AM
HD” :Tune to the HD Radio station
(if equipped) whose frequency is
identified in the command.
“Tune to FM
HD” :Tune to the HD Radio station
(if equipped) whose frequency is
identified in the command.
“Tune to FM HD
” :Tune to
the HD Radio station (if equipped)
whose frequency and HD channel
are identified in the command.
“Tune to SXM number>” :Tune to the SiriusXM
radio station whose channel number
is identified in the command.
“Tune to SXM name>” :Tune to the SiriusXM
radio station whose channel name
is identified in the command.Voice Recognition for Audio
MyMedia
The available voice recognition
commands for [browsing]
MyMedia are:
“Play Artist” :Begin a dialog to
enter a specific artist name.
“Play Artist ” :
Begin playback of a specific artist.
“Play Album” :Begin a dialog to
enter a specific album name.
“Play Album ” :
Begin playback of a specific album.
“Play Song” :Begin a dialog to
enter a specific song name.
“Play Song ” :Begin
playback of a specific song,
if available.
“Play Genre” :Begin a dialog to
enter a specific genre.
“Play Genre ” :
Begin playback of a specific genre.
“Play Playlist” :Begin a dialog to
enter a specific playlist name. “Play Playlist ”
:
Begin playback of a specific playlist.
“Play ” :Play
music from a specific device
identified by name. The device
name is the name displayed on the
display when the device is first
selected as an audio source.
“Play Chapter” :Begin a dialog to
enter a specific name.
“Play Chapter ” :
Begin playback of a specific
chapter.
“Play Audiobook” :Begin a dialog
to enter a specific audiobook.
“Play Audiobook name>” :Begin playback of a
specific audiobook.
“Play Episode” :Begin a dialog to
enter a specific name.
“Play Episode name>” :Begin playback of a
specific episode.
“Play Podcast” :Begin a dialog to
enter a specific podcast.