Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
OnStar 423
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 416.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
424 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0302. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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430 Index
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . 379
Interior . . . . . . . . . . . . . . . . . . . . . . . . 383
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 194
Armrest Rear Seat . . . . . . . . . . . . . . . . . . . . . . 52
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 410
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 278
Assistance Systems for Parking and Backing . . . . . . . . . . 271
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 165
Auto Stop
Stop/Start System . . . . . . . . . . . . 239
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Emergency Braking (AEB) . . . . 281
Headlamp System . . . . . . . . . . . . 146
Transmission . . . . . . . . . . . . . . . . . 247
Transmission Fluid . . . . . . . . . . . 314
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 249
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 328
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 165 Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . 162
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 150
Load Management . . . . . . . . . . . . 150
Power Protection . . . . . . . . . . . . . 150
Battery - North America . . . . 326, 372
Blade Replacement, Wiper . . . . . 328
Bluetooth Overview . . . . . . . . . . . . . . . . 189, 190
Bluetooth Audio . . . . . . . . . . . . . . . . 165
Brake Parking, Electric . . . . . . . . . . . . . . 252
System Warning Light . . . . . . . . .117
Brake Pad Life System . . . . . . . . . 324
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Antilock . . . . . . . . . . . . . . . . . . . . . . . 251
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 253
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Pad Life System . . . . . . . . . . . . . . 324
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 226 AutomaticEmergency (AEB) . . . . . . . . . . . 281
Braking System Front Pedestrian (FPB) . . . . . . . 282 Break-In, New Vehicle . . . . . . . . . . 236
Bulb Replacement
Front Turn Signal and FogLamps . . . . . . . . . . . . . . . . . . . . . . 333
Halogen Bulbs . . . . . . . . . . . . . . . . 332
Headlamp Aiming . . . . . . . . . . . . . 331
Headlamps . . . . . . . . . . . . . . . . . . . 331
Headlamps and Sidemarker Lamps . . . . . . . . . . 332
Taillamps, Turn Signal, Sidemarker,
Stoplamps, and
Backup Lamps . . . . . . . . . 334, 335
Buying New Tires . . . . . . . . . . . . . . . 360
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 101
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 305
California
Proposition
65 Warning . . . . . . . . . .304, 326, 372, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 403
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434 Index
GuidanceProblems with the Route . . . . . . 181
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 332
Hazard Warning Flashers . . . . . . . 146
HD Radio Technology . . . . . . . . . . 159
Head Restraints . . . . . . . . . . . . . . . . . 40
Head-up Display . . . . . . . . . . . . . . . . 130
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 331
Automatic . . . . . . . . . . . . . . . . . . . . . 146
Bulb Replacement . . . . . . . . . . . . 331
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 145
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
Front Turn Signal and Fog Lamps . . . . . . . . . . . . . . . . . . . . . . 333
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 145
Lamps On Reminder . . . . . . . . . 123
Heated Steering Wheel . . . . . . . . . . . . . . . . . 98
Heated Front Seats . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . 31
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 243
Heating . . . . . . . . . . . . . . . . . . . . 216, 218 High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 230
Hill Start Assist (HSA) . . . . . . . . . . 253
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 53
HVAC . . . . . . . . . . . . . . . . . . . . . . 216, 218
I
If the System Needs Service . . . . 181
Ignition Positions . . . . . . . . . . . . . . . 236
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 29
Indicator Pedestrian Ahead . . . . . . . . . . . . .119
Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 74
Information Publication Ordering . . . . . . . . . . 415
Infotainment System . . . . . . . . . . . . 419
Instrument Cluster . . . . . . . . . . . . . . 107
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 32
Introduction . . . . . . . . . . . . . . . . . . 2, 152
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 165
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 372
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 346
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 148
Daytime Running (DRL) . . . . . . 145
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 148
Exterior Controls . . . . . . . . . . . . . . 143
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 150
Headlamps and
Sidemarker . . . . . . . . . . . . . . . . . . 332
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .115
On Reminder . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . 149
Lane Change Alert (LCA) . . . . . . . 285
Lane Keep Assist (LKA) . . . . . . . . 287
Lane Keep Assist Light . . . . . . . . . 119
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438 Index
Scheduling Appointments . . . . . . . 412
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 52Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Extender . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 53
Lap-Shoulder Belt . . . . . . . . . . . . . . 55
Reminders . . . . . . . . . . . . . . . . . . . . .113
Replacing after a Crash . . . . . . . . 59
Use During Pregnancy . . . . . . . . . . 58
Seats
Adjustment, Front . . . . . . . . . . . . . . . 42
Folding Seatback . . . . . . . . . . . . . . . 48
Head Restraints . . . . . . . . . . . . . . . . 40
Heated Front . . . . . . . . . . . . . . . . . . . 48
Lumbar Adjustment, Front . . . . . . 43
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Adjustment, Front . . . . . . . 42
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . 43
Securing Child Restraints . . . . 86, 88
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
OnStar . . . . . . . . . . . . . . . . . . . . . . . 422
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 28
Service . . . . . . . . . . . . . . . . . . . . . . . . . 222 Service (cont'd)
Accessories and
Modifications . . . . . . . . . . . . . . . . 305
Climate Control System . . . . . . . 216
Doing Your Own Work . . . . . . . . 305
Maintenance Records . . . . . . . . 401
Maintenance, General Information . . . . . . . . . . . . . . . . . . 388
Parts Identification . . . . . . . . . . . . 402
Scheduling Appointments . . . . . 412
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 118
Services Special Application . . . . . . . . . . . 395
Servicing System . . . . . . . . . . . . . . . 181
Servicing the Airbag . . . . . . . . . . . . . 71
Settings . . . . . . . . . . . . . . . . . . . . . . . . 195
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 328
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 244
Out of Park . . . . . . . . . . . . . . . . . . . 245
Side Blind Zone Alert (SBZA) . . . 285
Sidemarker Bulb Replacement . . . . . . . 334, 335
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 147 Software Updates . . . . . . . . . . . . . . 157
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 371
Special Application Services . . . . 395
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 403
Speedometer . . . . . . . . . . . . . . . . . . . 111
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 120
Start Assist, Hill . . . . . . . . . . . . . . . . . 253
Start Vehicle, Remote . . . . . . . . . . . 15
Starting the Engine . . . . . . . . . . . . . 238
Steering . . . . . . . . . . . . . . . . . . . . . . . . 227 Heated Wheel . . . . . . . . . . . . . . . . . . 98
Wheel Adjustment . . . . . . . . . . . . . . 98
Wheel Controls . . . . . . . . . . . . . . . . . 98
Steering Wheel Controls . . . . . . . . 154
Stop/Start System . . . . . . . . . . . . . . 239
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . 334, 335
Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . . 94
Cargo Management System . . . . 95
Center Console . . . . . . . . . . . . . . . . . 93
Convenience Net . . . . . . . . . . . . . . . 95
Glove Box . . . . . . . . . . . . . . . . . . . . . . 92
Rear Compartment/StoragePanel Cover . . . . . . . . . . . . . . . . . . . 93
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Index 439
Storage Areas (cont'd)Roof Rack System . . . . . . . . . . . . . . 96
Storage Compartments . . . . . . . . . . 92
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 232
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 37
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Navigation . . . . . . . . . . . . . . . . . . . . 172
System Brake Pad Life . . . . . . . . . . . . . . . . 324
Engine Air Filter Life . . . . . . . . . . 314
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 278
Global Positioning . . . . . . . . . . . . 180
Infotainment . . . . . . . . . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . 179
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 96
Systems Driver Assistance . . . . . . . . . . . . . 270
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 111
TaillampsBulb Replacement . . . . . . . 334, 335
Teen Driver . . . . . . . . . . . . . . . . . . . . . 201
Text Telephone (TTY) Users . . . . 409 Theft-Deterrent Systems . . . . . . . . . 29
Immobilizer . . . . . . . . . . . . . . . . . . . . . 29
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 All-Season . . . . . . . . . . . . . . . . . . . . 345
Buying New Tires . . . . . . . . . . . . . 360
Chains . . . . . . . . . . . . . . . . . . . . . . . . 364
Changing . . . . . . . . . . . . . . . . . . . . . 366
Compact Spare . . . . . . . . . . . . . . . 371
Designations . . . . . . . . . . . . . . . . . 348
Different Size . . . . . . . . . . . . . . . . . 361
If a Tire Goes Flat . . . . . . . . . . . . 365
Inspection . . . . . . . . . . . . . . . . . . . . 357
Pressure . . . . . . . . . . . . . . . . . . . . . . 351
Pressure Light . . . . . . . . . . . . . . . . 121
Pressure Monitor Operation . . 353
Pressure Monitor System . . . . . 352
Rotation . . . . . . . . . . . . . . . . . . . . . . 358
Sidewall Labeling . . . . . . . . . . . . . 346
Terminology and Definitions . . 349
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 362
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 363
Wheel Replacement . . . . . . . . . . 363
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 359
Winter . . . . . . . . . . . . . . . . . . . . . . . . 345 Top Tier Fuel . . . . . . . . . . . . . . . . . . . 289
Towing
Driving Characteristics . . . . . . . . 293
Equipment . . . . . . . . . . . . . . . . . . . . 300
General Information . . . . . . . . . . 293
Recreational Vehicle . . . . . . . . . . 375
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 296
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 374
Traction Control System(TCS)/StabiliTrak Light . . . . . . 120
Off Light . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 254
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 205
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 296
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 247
Fluid, Automatic . . . . . . . . . . . . . . 314
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 412
Trip Odometer . . . . . . . . . . . . . . . . . . 111
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 147
Turn Signal Bulb Replacement . . . . . . . 334, 335