2020 BUICK ENCORE GX radio

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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If equipped, HD Radio multicast
stations cannot be tuned directly
through the Direct Tune feature.
Only the analog or HD1 station can
use that feature. Use the display
arrows to adjust to the multicast
stations.
AM, FM, and SXM Categories
From the AM stations, if equipped
with HD Radio, FM, or SXM (if
equipped) display, touch Categories
at the top of the Browse menu to
access the categories list. The list
contains names associated with the
AM or FM stations, or SXM
channels. Touch a category name to
display a list of stations or channelsfor that category. Touching a station
or channel from the list will tune the
radio to that station or channel.
Storing Radio Station
Favorites
Favorites show in the area at the
top of the display.
AM, FM, SXM (if equipped) Radio
Stations :
Touch and hold a preset
to store the current station or
channel as a favorite. Touch a
saved favorite to recall a favorite
station.
Favorites can also be stored by
touching
Hin a station or channel
list. This will highlight indicating that
it is now saved as a favorite.
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in
Settings in the System tab under
Favorites and then Set Number of
Audio Favorites. It can also be
adjusted in Settings in the Apps tab
under Audio and then Set Number
of Audio Favorites.
HD Radio Technology
If equipped, HD Radio is a free
service with features such as digital
quality sound, more stations
available on a single frequency such
as HD2 and HD3, and display
information such as artist and song
title.
From the Now Playing display, touch
the HD Radio icon to turn HD on
or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and
the station is broadcasting in
HD Radio, the radio will
automatically tune to the HD
version of the current channel
(HD1) after several seconds.
The radio will also display
icons representing additional
channels (HD2, ...HD8), that
may be available. When the
radio successfully tunes to a
HD station, the HD logo will
display and digital audio
will play.

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2. Touch the display arrows totune to the previous or next HD
Radio station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo.
HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay : Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost : Station
signal strength may be weak, the
station is out of range, or the station
may be out of alignment. Verify
proper reception on another station.
If the HD Radio signal weakens
while listening to HD1, the radio will
automatically switch to the analog
version of the radio station. If the HD Radio signal loses
reception while listening to stations
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the station is changed.
HD Radio can be disabled if driving
in a weak signal area. Touch HD
Radio On/Off to toggle HD Radio
reception on and off.
Radio Data System (RDS)
If equipped, RDS features are
available for use only on FM
stations that broadcast RDS
information. With RDS, the
radio can:
.
Group stations by Category (i.e.,
Program Type) such as Rock,
Jazz, Classical, etc.
. Display messages from radio
stations.
This system relies on receiving
specific information from these
stations and only works when the
information is available. It is
possible that a radio station could
broadcast incorrect information that causes the radio features to work
improperly. If this happens, contact
the radio station.
When information is broadcast from
a RDS station, the station name or
call letters display on the audio
screen. Radio text supporting the
currently playing broadcast may
also appear.
Satellite Radio
If equipped, vehicles with a valid
SiriusXM satellite radio subscription
can receive SXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, in digital-quality sound. In the
U.S. see www.siriusxm.com or call
1-888-601-6296. In Canada see
www.siriusxm.ca or call
1-877-438-9677.
When SXM is active, the channel
name, number, song title, and artist
appear on the display.

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Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period of
time. Some cellular services may
interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as
making or receiving calls, charging,
or just having the mobile device on
may cause static interference in the
radio. Unplug the mobile device or
turn it off if this happens.
Multi-Band Antenna
If equipped, the roof antenna is for
SiriusXM, OnStar, and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.

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2. Touch Audio from theHome Page.
3. Touch More and then touch the USB device.
Use the following when playing an
active USB source:
p: Touch to play the current media
source.
j: Touch to pause playback of the
current media source.
7:
. Touch to seek to the beginning
of the current or previous track.
. Touch and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
6:
. Touch to seek to the next track.
. Touch and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to
play music in random order. USB Sound Menu
See
“Infotainment System Sound
Menu” underAM-FM Radio 0157.
USB Browse Menu
When a list of songs, albums,
artists, or other types of media
displays, the up and down arrows
and A-Z appear on the left side.
Select A-Z to view a display that will
show all letters of the alphabet and
select the letter to go to.
Touch the up and down arrows to
move the list up and down.
Touch Browse and the following
may display:
Playlists: 1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all Songs in that playlist.
3. Touch a song from the list to begin playback.
Supported Playlist extensions are
m3u, pls. Artists:
1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and
then touch a song from the list.
Songs: 1. Touch to display a list of All Songs on the USB.
2. To begin playback, touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of All Songs on the album.
3. Touch a song from the list to begin playback.
Genres: 1. Touch to view the genres on the USB.

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2. Touch a genre to view a list ofartists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.
Composers: 1. Touch to view the composers on the USB.
2. Touch a Composer to view a list of albums by that
composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folders: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback. Podcasts :
Touch to view the
podcasts on the USB and get a list
of podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the USB.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.
File System and Naming
File systems supported by the
USB are:
. FAT32
. NTFS
. HFS+
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available. Supported Apple Devices
To view supported devices, see
my.buick.com/learn.
Storing and Recalling Media
Favorites
To store media favorites, touch
Browse to display a list of media
types.
Select from one of the following
Browse options to save a favorite:
Playlists :
Touch
Hnext to any
playlist to store the playlist as a
favorite. Touch a saved favorite to
recall a favorite playlist. The first
song in the playlist begins to play.
Artists : Touch
Hnext to any artist
to store the artist as a favorite.
Touch a saved favorite to recall a
favorite artist. The first song in the
artist list begins to play.
Songs : Touch
Hnext to any song
to store the song as a favorite.
Touch a saved favorite to recall a
favorite song.

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2. Once paired, touch Audio fromthe Home Page, then touch
Bluetooth from the recent
sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu” underAM-FM Radio 0157.
Manage Bluetooth Devices
From the Home Page: 1. Touch the Audio icon.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the
system may not be able to launch
the audio player on the connected
device to start playing. When the
vehicle is not moving, use the
mobile device to begin playback. All devices launch audio differently.
When selecting Bluetooth as a
source, the system may show as
paused on the display. Press play
on the device or touch
pon the
display to begin playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not
be part of the MyMedia
source mode.
Some smartphones support sending
Bluetooth music information to
display on the system. When the
system receives this information, it
will check to see if any is available
and display it. For more information
about supported Bluetooth features,
see my.buick.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. Most OnStar functions that
can be performed with the buttons

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task. If a selection is made using a
manual control, the voice
recognition dialog will progress in
the same way as if the selection
were made using a voice command.
Once the system completes the
task, or the session is terminated,
the voice recognition dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and show
the display where voice
recognition was initiated.
. Press
ion the steering wheel
controls to terminate the voice
recognition session and show
the display where voice
recognition was initiated. Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated
in sentence form or direct
commands that state the application
and the task.
For best results:
.
Listen for the prompt before
saying a command or reply.
. Speak the command naturally,
not too fast, not too slow.
. Use direct commands without a
lot of extra words. For example,
“Call at work,” “Play”
followed by the artist or song
name, or “Tune”followed by the
radio station number. .
Navigation destinations can be
made in a single command
using keywords. A few examples
are: “I want directions to an
address,” “I need to find a place
of interest or (POI),” or“Find
contact.”
The system responds by
requesting more details. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
. Navigating to a destination
outside of the current country
takes more than one command.
The first command is to tell the
system where the navigation will
take place, such as an Address,
Intersection, POI, or Contact.
If Address or Intersection is
selected, the second command
is to say, “Change Country.”
Once the system responds, say
the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change
Country.”

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Direct commands might be more
clearly understood by the system.
An example of a direct command
would be“Call .”
Examples of these direct commands
are displayed on most of the
screens while a voice session is
active. If “Phone”or“Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other displays. Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the
current voice recognition event and
plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try
again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was
initiated.
The Back Command
Say “Back” or touch the Back icon
on the infotainment display to go to
the previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel. Help
Say
“Help” on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the
Radio
If browsing the audio sources when
voice is touched, the voice
recognition commands for AM, FM,
and SiriusXM (if equipped) are
available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to SXM” :Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to AM” :
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).