Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
378 Vehicle Care
Dolly Towing
(Front-Wheel-Drive
Vehicles Only)
To tow a front-wheel-drive vehicle
from the front with two wheels on
the ground:1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.
4. Clamp the steering wheel in a straight-ahead position with a
clamping device designed for
towing. 5. Turn the vehicle off.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
8. Disconnect the negative
battery cable at the battery.
See “Negative Battery Cable
Disconnection” Battery - North
America 0326.
9. Cover the negative battery post with a non-conductive material
to prevent any contact with the
negative battery terminal.
Towing the Vehicle from
the Rear
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Do not tow the vehicle from the rear.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
396 Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required. Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
.
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.
Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
. Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0399 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Customer Information 411
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
430 Index
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . 379
Interior . . . . . . . . . . . . . . . . . . . . . . . . 383
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 194
Armrest Rear Seat . . . . . . . . . . . . . . . . . . . . . . 52
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 410
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 278
Assistance Systems for Parking and Backing . . . . . . . . . . 271
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 165
Auto Stop
Stop/Start System . . . . . . . . . . . . 239
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Emergency Braking (AEB) . . . . 281
Headlamp System . . . . . . . . . . . . 146
Transmission . . . . . . . . . . . . . . . . . 247
Transmission Fluid . . . . . . . . . . . 314
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 249
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 328
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 165 Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . 162
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 150
Load Management . . . . . . . . . . . . 150
Power Protection . . . . . . . . . . . . . 150
Battery - North America . . . . 326, 372
Blade Replacement, Wiper . . . . . 328
Bluetooth Overview . . . . . . . . . . . . . . . . 189, 190
Bluetooth Audio . . . . . . . . . . . . . . . . 165
Brake Parking, Electric . . . . . . . . . . . . . . 252
System Warning Light . . . . . . . . .117
Brake Pad Life System . . . . . . . . . 324
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Antilock . . . . . . . . . . . . . . . . . . . . . . . 251
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 253
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Pad Life System . . . . . . . . . . . . . . 324
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 226 AutomaticEmergency (AEB) . . . . . . . . . . . 281
Braking System Front Pedestrian (FPB) . . . . . . . 282 Break-In, New Vehicle . . . . . . . . . . 236
Bulb Replacement
Front Turn Signal and FogLamps . . . . . . . . . . . . . . . . . . . . . . 333
Halogen Bulbs . . . . . . . . . . . . . . . . 332
Headlamp Aiming . . . . . . . . . . . . . 331
Headlamps . . . . . . . . . . . . . . . . . . . 331
Headlamps and Sidemarker Lamps . . . . . . . . . . 332
Taillamps, Turn Signal, Sidemarker,
Stoplamps, and
Backup Lamps . . . . . . . . . 334, 335
Buying New Tires . . . . . . . . . . . . . . . 360
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 101
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 305
California
Proposition
65 Warning . . . . . . . . . .304, 326, 372, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 403
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Index 433
Engine Air Filter Life System . . . . 314
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 300
Event Data Recorders . . . . . . . . . . 418
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149
Extended Parking . . . . . . . . . . . . . . . 246
Extender, Seat Belt . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 143
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
Filter,Engine Air Cleaner . . . . . . . . . . . 315
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 145
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 365 Changing . . . . . . . . . . . . . . . . . . . . . 366
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 387
Fluid Automatic Transmission . . . . . . 314
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 324
Washer . . . . . . . . . . . . . . . . . . . . . . . 322
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 147
Folding Mirrors . . . . . . . . . . . . . . . . . . 31
Folding Seatback . . . . . . . . . . . . . . . . 48
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 278 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 416
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 282
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 290
Economy, Driving for Better . . . 225
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 292
Filling the Tank . . . . . . . . . . . . . . . 290
Foreign Countries . . . . . . . . . . . . 290
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . 122
Prohibited Fuels . . . . . . . . . . . . . . 290
Recommended . . . . . . . . . . . . . . . 289
Top Tier . . . . . . . . . . . . . . . . . . . . . . 289
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 338
Fuses and Circuit Breakers . . . 338
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuses (cont'd)
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 343
G
Garage Door Opener . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 330
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . . 111
Trip Odometer . . . . . . . . . . . . . . . . . 111
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 106
General Information Service and Maintenance . . . . . 388
Towing . . . . . . . . . . . . . . . . . . . . . . . . 293
Vehicle Care . . . . . . . . . . . . . . . . . . 304
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . 180
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 410
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
436 Index
Mirrors (cont'd)Power . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tilt in Reverse . . . . . . . . . . . . . . . . . . 31
Mirrors, Interior Rearview . . . . . . . . 32
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 352
Multi-band Antenna . . . . . . . . . . . . . 161
N
Navigation
Connected Services . . . . . . . . . . 426
Destination . . . . . . . . . . . . . . . . . . . 173
Using the System . . . . . . . . . . . . . 168
Navigation Symbols . . . . . . . . . . . . 172
Net, Convenience . . . . . . . . . . . . . . . 95
New Vehicle Break-In . . . . . . . . . . . 236
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 111 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 228
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . .311
Engine Oil Life System . . . . . . . 313
Pressure Light . . . . . . . . . . . . . . . . 121
Older Children, Restraints . . . . . . . 73
Online Owner Center . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 419 OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 422
OnStar Emergency . . . . . . . . . . . . . 421
OnStar Overview . . . . . . . . . . . . . . . 420
OnStar Security . . . . . . . . . . . . . . . . 422
OnStar System . . . . . . . . . . . . 166, 179
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 147
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheating, Engine . . . . . . . . . . . . 321
Overview . . . . . . . . . . . . . . . . . . . . . . . 153
Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 245
Park Assist . . . . . . . . . . . . . . . . . . . . . 271
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 328
Extended . . . . . . . . . . . . . . . . . . . . . 246
Over Things That Burn . . . . . . . 246
Parking or Backing Assistance Systems . . . . . . . . . . 271
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 114 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Passenger Sensing System . . . . . 66
Pedestrian Ahead Indicator . . . . . 119
Perchlorate Materials Requirements, California . . . . . . 305
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 135
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 194
Bluetooth . . . . . . . . . . . . . . . . 189, 190
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . 180
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Outlets . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . 150
Retained Accessory (RAP) . . . 244
Seat Adjustment . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . 35
Pregnancy, Using Seat Belts . . . . 58
Privacy
Vehicle Data Recording . . . . . . . 418