Care and cleaning
follow the instructions from the car wash
operator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
@) Note
— If you wash the vehicle in an automatic car
wash, you must retract the extendable rear
spoiler* if necessary, and fold the exterior
mirrors in to reduce the risk of damage.
Power folding exterior mirrors* must only
be folded in and out using the power folding
function.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage, do not wash
the power top with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
— Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
@) For the sake of the environment
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle
components, refer to the following tables. The
information contained there is simply recommen-
dations. For questions or for components that
Exterior cleaning
are not listed, consult an authorized Audi dealer
or authorized Audi Service Facility. Also follow
the information found in > A.
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 42
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with solvent-free cleaning solution
Camera lenses Camera lenses: soft cloth with alcohol-free cleaning solu-
tion
Snow/ice Hand brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
236
8S1012721BB
Care and cleaning
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Power top
— Remove bird droppings immediately.
— Never use gasoline, spot remover, ben-
zene, paint thinner or other solvents to re-
move.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
— To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Instrument cluster
— Make sure that the instrument cluster is
switched off and has cooled off before
cleaning it.
— The instrument cluster and the trim sur-
rounding it must not be cleaned with dry
cleaning methods because they could get
scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
— If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
239
8S1012721BB
Emergency assistance
> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again > A\.
ZA\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
@) Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
CeeTnn eas]
Applies to: vehicles with tire mobility kit
> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.
Nv WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.
(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
G) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 241, General information.
> Set the parking brake.
> Select the “P” position.
> Lay out the vehicle tool kit > page 241 and the
spare tire > page 247.
Z\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.
243
Emergency assistance
Removing the cover
Fig. 185 Wheel: wheel hub cover
ht
Fig. 186 Wheel: wheel bolts with caps
Se
a
?
Wheel hub covers*
> Insert the hook (from the vehicle tool kit) into
the hole on the wheel hub cover > fig. 185.
> Remove the wheel hub cover.
Wheel bolts with caps*
» Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 186.
> Remove the cap with the plastic clip.
244
Veena aC) merely
Applies to: vehicles with anti-theft wheel bolts
i
Y a
Fig. 187 Anti-theft wheel bolt with cap and adapter
B4H-0470
You need a special adapter in the vehicle tool kit
to remove the anti-theft wheel bolts.
>» Remove the wheel hub cover* or cap* @)
> fig. 187.
> Slide the adapter @) all the way onto the anti-
theft wheel bolt @.
> Slide the wheel wrench from the vehicle tool kit
all the way onto the adapter @).
> Loosen the wheel bolt > page 244.
(i) Tips
Note the code number for the wheel bolt
adapter and store it in a safe place separate
from the vehicle. If you need a replacement
adapter, contact an authorized Audi dealer or
authorized Audi Service Facility and give them
the code number.
Loosening the wheel bolts
©.
=
x % ao
< N
Fig. 188 Wheel: Loosening the wheel bolts
8S1012721BB
Emergency assistance
> Slide the wheel wrench from the vehicle tool kit
all the way onto the wheel bolt).
> Turn the wheel bolt approximately one turn to
the left. To achieve the required torque, hold
the end of the wheel wrench. If the wheel bolt
will not loosen, press carefully on the wheel
wrench with your foot. Hold onto the vehicle se-
curely while doing this and make sure your foot-
ing is stable.
ZA WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently one turn before raising
the vehicle with the vehicle jack*.
Raising the vehicle
Applies to: vehicles with vehicle jack
A_,
BFv-0094
BFV-0265
Fig. 190 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /A\.
D_ You need the matching adapter in order to loosen and
tighten anti-theft wheel bolts* > page 244.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 189. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
> Turn the vehicle jack located under the mount-
ing point on the sill to raise the jack until its
arm @) ° fig. 190 is located under the desig-
nated mounting point.
> Align the vehicle jack so the arm (@) engages in
the designated mounting point in the side sill
and the base (2) lies flat on the ground. The
base (2) must be directly under the mounting
point @.
> Continue raising the vehicle jack until the wheel
lifts off the ground slightly.
ZA WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
—To reduce the risk of an accident, never start
the engine when the vehicle is raised.
—To reduce the risk of injury, no work should
be performed under the vehicle while it is
raised.
@) Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
245
>
Emergency assistance
points on the side sill. Otherwise, your vehicle
could be damaged.
Removing and mounting a wheel
@ £
+
“% 0 oO
| B8k-1477
y
Fig. 192 Wheel: alignment pin in the top hole
Removing a wheel
> Remove the top wheel bolt completely using
the hex socket in the screwdriver handle from
the vehicle tool kit > fig. 191 and place it ona
clean surface.
> Then install the alignment pin from the vehicle
tool kit by hand in the empty wheel bolt hole
> fig. 192”.
> Remove the rest of the wheel bolts.
> Remove the wheel >(). The alignment pin re-
mains in the hole while doing this.
Installing a wheel
Read the directions on > page 246 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@®.
D Applies to: vehicles with ceramic brake rotors*: Use a sec-
ond alignment pin* from the vehicle tool kit for the lowest
hole according to the steps described for the first align-
ment pin.
246
> Install the wheel bolts and tighten them gently
using the hex socket.
>» Remove the alignment pin and tighten the re-
maining wheel bolt.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench.
The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.
Z\ WARNING
— Read and follow the important information
and notes under > page 220.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex
socket will not achieve the required
tightening torque, which increases the risk
of an accident.
@) Note
When removing or installing the wheel, the
rim
could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.
To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
8S1012721BB
Emergency assistance
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> If the removed wheel does not fit in the spare
wheel well, store it securely in the luggage
compartment > page 64.
> Check the tire pressure on the installed wheel
as soon as possible.
> Check the tire pressure and store it in the Info-
tainment system.
> The wheel bolt tightening specification must be
90 ft lbs (120 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Spare tire
General information
Applies to: vehicles with space-saving spare tire (compact
spare tire)
Fig. 193 Luggage compartment: spare tire
The spare tire is intended for short-term use only.
Have the damaged tire checked and replaced if
necessary by an authorized Audi dealer or author-
ized Audi Service Facility as soon as possible.
There are some restrictions on the use of the
compact spare tire. The compact spare tire has
been designed specifically for your type of vehi-
cle. Do not replace it with the spare tire from an-
other type of vehicle.
Removing the spare tire
> Turn the handle > fig. 193 @ counter-clock-
wise.
> Remove the spare tire.
Removing the vehicle jack
> Lift up the cover on the right side of the lug-
gage compartment and remove the vehicle
jack.
Snow chains
For technical reasons, the use of snow chains on
the compact spare tire is not permitted.
If you have to drive with snow chains and a front
tire fails, mount the spare tire in place of a rear
tire. Install the snow chains on the rear tire that
you removed, and install that in place of the
front tire that failed.
Z\ WARNING
— After installing a spare tire, the tire pressure
must be checked as soon as possible.
— Do not drive faster than 50 mph (80 km/h)
with a compact spare tire. Driving faster
than that increases the risk of an accident.
— To reduce the risk of an accident, avoid hard
acceleration or braking and driving fast
around curves with the compact spare tire.
— To reduce the risk of an accident, never drive
with more than one compact spare tire.
— Normal summer or winter tires must not be
mounted on the compact spare wheel rim.
Jump starting
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
If the engine does not start because the vehicle
battery is drained, you can jump start your vehi-
cle using another vehicle. Jump start cables are
needed to do this.
Both vehicle batteries must have 12 V nominal
voltage. The voltage capacity (Ah) of the vehicle
247
>
Emergency assistance
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.
ZX WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
@) Tips
— If there is a power failure, the selector lever
will not move out of the "P" position. The
parking lock must be released using the
emergency release before towing the vehi-
cle > page 86.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 249.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 250,
=>page 251.
250
>» Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 38. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Be especially careful when accelerating.
» Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > /A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 77.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.
ZA WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.
Front towing loop
BFV-0309
Fig. 196 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 241.