Telephone
Telephone
Introduction
To make phone calls in your vehicle using the
MMI, connect your cell phone to the MMI via
Bluetooth.
Handsfree
After you have connected your mobile device to
the MMI via Bluetooth, you can use the handsfree
system and operate telephone functions through
your MMI. You can make calls using the antenna
on your mobile device.
ZA\ WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system
=> page 104 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter > page 93,
Traffic safety information.
110
@) Note
Always follow the information found in >@ in
General information on page 124.
G) Tips
—To learn which Bluetooth connections and
which of the functions in your mobile device
are supported, check with your mobile de-
vice service provider or the database for mo-
bile devices at www.audiusa.com/
bluetooth.
— The Bluetooth connection range is limited
to inside the vehicle. It can also be affected
by local conditions and interference with
other devices.
Setup
Connecting a cell phone using Bluetooth
Visa ate) aioe
Does this PIN match the one on your
Bluetooth device? PIN: 967536
Fig. 109 Displaying the PIN for entering in the cell phone
Requirement
The vehicle must be stationary and the ignition
must be switched on.
The Bluetooth settings must be open on your
mobile device during the connection setup.
The Bluetooth function and visibility of the MMI
= page 169 and mobile device must be switched
on.
The mobile device to be connected must not be
actively connected to any other Bluetooth device.
The MMI must not be connected to a mobile de-
vice.
Connecting a mobile device
MENU > Select: button > Telephone > Connect
mobile device > Find new devices > Next. The
>
4S1012721BA
Telephone
the cell phone symbol in the Audi phone box
=> fig. 110. Make sure there are no objects be-
tween the Audi phone box and the mobile de-
vice.
— Charge a cell phone wirelessly: Place a Qi-capa-
ble » cell phone centered on the symbol in the
Audi phone box with the display facing up
=> fig. 110. The cell phone will charge.
— Charge a cell phone using the USB adapter:
Connect your cell phone to the Audi music in-
terface using a USB adapter cable @).
You can charge your mobile device using specific
USB adapters > page 155, fig. 134.
Z\ WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions.
@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
) The Qi standard makes it possible to charge your mobile
device wirelessly.
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
() Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Tips
— The Audi phone box is not available in all
countries. For additional information, con-
tact an authorized Audi dealership.
113
Telephone
Emergency call functions
> Select: [MENU] button > Telephone > left con-
trol button > Dial number > Enter emergency
call number (for example, 911) > OK.
ZA\ WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as a medical emergency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.
G) Tips
Emergency numbers are not the same every-
where. Find out which emergency number is
used in your current location.
Directory
Opening the directory
> Voicemail
v_ Green, Andrew
Rees 8
> Smith, John
Fig. 115 Directory
After connecting the cell phone, the contacts in it
are automatically imported into the MMI.
Requirement: you must have at least one contact
stored in your cell phone.
> Select: [MENU] button > Telephone > left con-
trol button > Directory.
— Selecting a contact: select and confirm a con-
tact from the directory. The phone numbers for
your selected contact are displayed. Select and
confirm a phone number to start a call.
— Free text search for a contact: see > page 100.
120
Contacts are displayed in alphabetical order and
can be sorted by first or last name > page 122.
The directory can be opened through the Tele-
phone menu as well as through the Navigation
menu.
@ Tips
— Check for a possible request to synchronize
on your cell phone. Requests to synchronize
the directory must be confirmed so that
your cell phone contacts can be loaded into
the MMI.
— The contact display in the MMI depends on
the mobile device being used. For more in-
formation on supported mobile devices, vis-
it www.audi.com/bluetooth or contact an
authorized Audi dealer or authorized Audi
Service Facility.
— The directory from the cell phone with the
active connection will always be displayed.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
— The contacts in the local MMI memory are
always visible and can be accessed by other
users.
teammate La)
> Select: [MENU] button > Telephone > left con-
trol button > Directory.
> To limit the search, enter the initials of the con-
tact being searched with each initial separated
by a space. Enter additional letters if necessary.
> Select and confirm a contact from the directory.
The phone numbers for the selected contact are
displayed.
> To make the call, select and confirm a phone
number.
G) Tips
— You can scroll through long lists quickly by
turning the control knob quickly. The scroll-
ing speed depends on the number of list en-
tries.
Audi connect
Audi connect
General information
Applies to: vehicles with Audi connect
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
You can also find more information on Audi con-
nect online at www.audiusa.com.
ZA WARNING
—To reduce the risk of an accident, only use
Audi connect services when road and traffic
conditions permit. Always read and follow
the notes in > page 93, Traffic safety infor-
mation.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— As the driver, do not allow usage of the Wi-
Fi hotspot to distract you from driving, as
this could increase the risk of an accident.
— Do not use any Wi-Fi devices within range of
the airbags while driving. Also read the
warnings in the chapter > page 187.
—To reduce the risk of an accident, only use
Audi connect Infotainment services using a
Wi-Fi hotspot when the vehicle is stationary.
@) Note
— Applies to: usage of personal SIM card in
the SIM card reader or SIM card in the Wi-Fi
device through a personal hotspot: If you
use your personal SIM card, all data connec-
tions for all Audi connect Infotainment
services will run through your SIM card. This
could result in additional costs, depending
on your cell phone service provider and es-
pecially when using in other countries. A flat
rate data plan is strongly recommended.
You can obtain more information from your
cell phone service provider.
124
—Incertain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
G@) Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Audi connect Infotainment services are only
available within the cell phone network cov-
erage from your cell phone service provider.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle. >
4S1012721BA
Audi connect
An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— SIM card reader
— Personal Wi-Fi hotspot
ZA\ WARNING
Always follow the information found in > AV
in General information on page 124.
() Note
Always follow the information found in >@ in
General information on page 124.
By eee tel
Applies to: vehicles with Audi connect Infotainment and a
SIM card reader
All data connections will be made through the
SIM card in the card reader, if a SIM card is insert-
ed >@) in General information on page 124.
Requirement: The vehicle must be stationary and
the ignition must be switched on. A data connec-
tion must be configured for Audi connect Info-
tainment services. Your personal SIM card must
be a mini SIM card >@) and have a data option.
Inserting a SIM card
The SIM card reader is located in the rear panel.
> The angled corner of the SIM card must face to-
ward the left front side when being inserted.
> Slide the SIM card into the SIM card reader slot
until you feel the SIM card click into place.
> Select and confirm Enter PIN on the MMI. En-
ter the PIN for your SIM card.
> Select and confirm OK.
> To connect to the Internet automatically in the
future, select and confirm Yes; see also
=> page 129.
After connecting successfully, the signal strength
@ and connection type @) will be displayed in
the MMI status bar > page 101, fig. 107.
Removing a SIM card
> Press on the SIM card briefly.
CG) Note
— Always follow the information found in 9®
in General information on page 124.
—To reduce the risk of damaging the SIM card
reader, only use mini SIM cards (25 mmx
15 mm). Contact your cell phone service
provider for more information on mini SIM
cards.
—If a SIM card of a different size is inserted in
the SIM card reader, do not under any cir-
cumstances remove this card yourself due
to the risk of damaging the SIM card reader.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility.
— There is a risk of damaging the SIM card
reader if you use a SIM card adapter, be-
cause vibrations can cause the SIM card to
fall out of the adapter while driving.
@ Tips
— Additional Internet connection settings can
be found under > page 129.
— Do not remove the SIM card from the SIM
card reader when using the Audi connect In-
fotainment services.
Using personal Wi-Fi hotspot
Applies to: vehicles with Audi connect Infotainment and a
personal Wi-Fi hotspot
Depending on the country and the vehicle equip-
ment, the MMI can use the established Internet
connection on your mobile device through a Wi-Fi
connection.
Requirement: The vehicle must be stationary and
the ignition must be switched on. Your mobile
device and your cell phone service provider must
support the personal Wi-Fi hotspot function. The
personal Wi-Fi hotspot must be activated on your
mobile device. Access by other devices must be
permitted on the personal hotspot. Your own
SIM card in the mobile device must have a data
option. No SIM card is inserted in the SIM card
reader.
125
Audi connect
Connecting the MMI with the personal
hotspot
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Wi-Fi > On.
> Then select and confirm Network search. The
devices that are found are shown in the Info-
tainment system display.
> Select and confirm your personal Wi-Fi hotspot
from the list.
>» Enter the password that your mobile device
provides, if necessary.
> Select and confirm OK.
ZA WARNING
Always follow the information found in > AV
in General information on page 124.
() Note
Always follow the information found in >@ in
General information on page 124.
@) Tips
— Your cell phone service provider can deter-
mine which functions are supported by your
mobile device.
— Your cell phone data package determines if
other devices will be able to use the person-
al Wi-Fi hotspot.
— Audi recommends protecting your mobile
wireless network with a password to prevent
unauthorized access.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
=> page 124, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: The ignition must be switched on.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Wi-Fi. Switch on
the Wi-Fi hotspot.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Network key. The
access data for the Wi-Fi hotspot is displayed.
126
Switch on the visibility of the Wi-Fi hotspot if
necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.
ZA WARNING
Always follow the information found in > AV
in General information on page 124.
@) Note
Always follow the information found in >@ in
General information on page 124.
Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Requirement: your vehicle must be connected to
the Internet > page 124.
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count before using them for the first time.
> Register at my.audi.com.
> Add your vehicle to your myAudi account.
> Select: [MENU] button > Audi connect > right
control button > Log in.
> Log in to myAudi in the vehicle using your e-
mail address and password.
(i) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices inthe MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
Audi connect
If you logged in to myAudi in your vehicle
=> page 126, personalized newsfeeds can be
displayed.
Twitter
Requirement: You must have connected your ve-
hicle with myAudi > page 126. You must have
connected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Select: Twitter > left control button > desired
function (for example, Trends).
ZA WARNING
Always follow the information found in > AV
in General information on page 124.
@) Note
Always follow the information found in >@ in
General information on page 124.
Additional options
Applies to: vehicles with Audi connect Infotainment
> Select: [MENU] button > Audi connect > right
control button.
Depending on the equipment and the country,
the following options may be available in the
overview of Audi connect Infotainment services:
About Audi connect
Here you will find legal information regarding
Audi connect Infotainment usage.
Login
See > page 126.
Connection manager
See > page 168.
License subscription
The validity and expiration date of your licenses
are displayed.
128
Refresh
The content of the selected Audi connect Info-
tainment service or the entire Audi connect Info-
tainment list is updated.
Data privacy
Requirement: the ignition must be switched on.
Location, vehicle, and personal data are transmit-
ted when using Audi connect services.
Allowing sending of data
— Select and confirm Activate data connection.
The data module for the use of all Audi connect
services will be active.
Restricting sending of data
— Select and confirm Activate privacy. The data
connection is limited or deactivated depending
on the equipment. The majority of Audi connect
services will not be available.
The following interfaces are not affected by this
setting: Bluetooth, Bluetooth Low Energy (BLE),
Wi-Fi connection, Audi smartphone interface
(ASI), Near Field Communication (NFC), charging
communication (e-tron), Electronic Toll Collect
(ETC), if equipped.
C) Note
Always follow the information found in >@ in
General information on page 124.
@) Tips
If the transmission of data is limited, data
will still be transmitted to verify subscrip-
tions.
Settings
(eel arian cola 4
> Select: [MENU] button > Audi connect > right
control button > Connection manager.
> Select: right control button > Online settings >
Data connection settings.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
4S1012721BA
Audi connect
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Connection setup: you can select when a data
connection should be established.
— Audi connect (MMI): when this function is
switched on, a data connection is automatically
established in order to use Audi connect Info-
tainment services.
— Wi-Fi devices: when this function is switched
on, you can allow or deny Internet connections.
Connection settings
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— APN: the access point depends on the cell
phone service provider and is assigned auto-
matically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
TX WARNING
Always follow the information found in > AV
in General information on page 124.
C) Note
Always follow the information found in >@ in
General information on page 124.
@) Tips
For more information on roaming charges,
contact your cell phone service provider.
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Network key
The
Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): Wi-Fi hotspot name.
— Password: a random password was set in the
MMI at the factory. The password can be
changed. The encryption method requires a
password to be at least eight characters long.
Choose a secure password.
— Visible to others: you can switch the visibility
of the Wi-Fi hotspot on or off.
Network search
A list of available Wi-Fi networks in your area is
displayed.
Connection to personal hotspot
The MMI Wi-Fi hotspot is activated. An MMI In-
ternet connection to a personal Wi-Fi hotspot
(such as a smartphone) can be established. For
additional information, see > page 125.
ZA WARNING
Always follow the information found in > AV
in General information on page 124.
@) Note
Always follow the information found in >@ in
General information on page 124.
@ Tips
In vehicles without Audi connect Infotain-
ment, the use of the Wi-Fi hotspot is only
possible for the Wi-Fi audio player*. A data
connection to the Internet cannot be estab-
lished.
129