Media
depending on the active file or source (for exam-
ple video file, DVD).
Aspect ra- | Information
tio
Aspect ra- | Information
tio
Automatic |The MMI detects the picture for-
mat of the source and displays the
image in the optimal ratio. Black
bars may appear on the sides of
the display, depending on the
source format and the Infotain-
ment system display that is instal-
led.
4:3 The image is set to the 4:3 picture
format. Black bars are shown on
the sides of the Infotainment sys-
tem display.
16:9 The image is set to the 16:9 picture
format. Black bars are shown in the
upper and lower edges of the Info-
tainment system display.
Zoom The image is enlarged to fill the en-
tire Infotainment system display.
Switch the function off if the image
is distorted.
Cinema-
scope
Use this setting for films in cinema
format 21:9. Black bars will appear
on the upper/lower edge in the In-
fotainment system display.
Original The image is displayed in the ratio
of the source format. Select this
option if the image is distorted or a
section of the image is cut off
when Auto is selected.
@ Tips
— Not all video DVDs have parental control.
— The protection levels for the Parental con-
trol are based on the US standards from the
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
— Password entry for Parental control will be
locked for approximately one minute if you
enter the incorrect password three times in
a row. The password can only be reset by an
authorized Audi dealer.
Supported media and file formats
Leta TN]
The following audio/video files are supported by
the DVD drive, Jukebox, SD card reader and the
connection for USB storage devices.
Audio files Video files
Supported SD/SDHC/SDXC/MMC memory cards: with a capacity up to 128 GB
media DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with
a capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that
are compatible with a DVD video player;
Audi music interface: mobile devices (such as an iPod page 155, MTP player, USB
storage device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks,
USB MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives
File system Memory cards: exFAT, FAT, FAT32, NTFS
USB storage devices: FAT, FAT32, NTFS
USB storage device partitions: 2 per USB connection
CD/DVD file systems: ISO9660, Joliet, UDF
162
4S1012721BA
Media
Audio files Video files
Metadata Album cover: GIF, JPG, PNG with max.
800x800 px. The album cover from the
medium or from Gracenote is displayed,
depending on availability.
Format MPEG Windows |MPEG FLAC MPEG MPEG4 | Windows Media Vid-
1/2 Media 2/4 1/2 AVC e09
Layer3 |Audio9 (H.264)
and 10
File exten- | .mp3 -wma -m4a flac -mpg -mp4 .wmv;
sion -m4b -mpeg -m4v .asf
.aac -Mov
-avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Characteris- | up to maximum 320 kbit/s and | 48 kHz up to maximum 2,000 kbit/s and
tics 48 kHz sampling frequencies | sampling 720x576 px. at maximum 25 fps
frequency
Number of
files
DVD drive: max.
Jukebox: approximately 10 GB memory capacity; max. 3,000 files can be imported
USB storage device and memory cards: max. 10,000 files per medium; max. 1,000
files per playlist/directory
1,000 files per medium
G) Tips
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
— To compress MP3 files, a bit rate of at least
160 kbit/s i s recommended. The display
showing the remaining play time may differ
for MP3 files with variable bit rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Trouble shooting
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
Problem Solution
Audi music interface/Bluetooth au-
dio player: mobile device is not sup- | connections/>
ported.
mobile devices
Read the instructions in the chapter > page 155, Multimedia
learn about supported mobile devices in the Audi database for
page 153, Bluetooth audio player. You can
at www.audiusa.com/bluetooth.
AUX input: the volume is too high/too
low when starting playback through
the AUX input.
Adjust the volume of the mobile device to approximately 70%
of the maximum output > page 160, Input level. >
163
Media
Problem Solution
Audi music interface: the mobile de-
vice is not recognized as a source.
For many cell phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% of its ca-
pacity). The mobile device will only be recognized as a media
source in the MMI after connecting if the battery charge level
is sufficient.
Audi music interface: malfunctions
during audio playback through an
iPod/iPhone.
The Bluetooth audio player function is switched on. Switch
this function off > page 169 when you are not using the Blue-
tooth audio player.
AUX input: there is static when con-
necting and disconnecting the AUX
connection cable.
When connecting and disconnecting, the External audio play-
er source is already selected. Before connecting or disconnect-
ing the mobile device, either mute the device (see
=> page 171) or switch to a different audio source (for exam-
ple > page 146, Opening the radio).
Bluetooth audio player/Wi-Fi audio
player: audio playback interference.
Only one interface should be actively used at a time to ensure
problem-free playback.
Wi-Fi audio player: audio playback in-
terference.
Audio playback interference can occur on some cell phones if
the Internet connection in the vehicle was not established
through the SIM card reader* on the MMI control panel and
the mobile data option on the cell phone is switched on. De-
activate the mobile data option on your cell phone.
Jukebox: tracks on the imported play-
list are grayed out.
When importing playlists, all of the files themselves must be
imported.
Jukebox: imported tracks cannot be
played or found.
If you cannot find imported tracks in the media center, they
may not be supported. Only copy supported files > page 162
to the Jukebox.
Wi-Fi audio player: multiple devices
are connected to the Wi-Fi hotspot. A
media player (such as a smartphone)
appears as the media source and can-
not be changed.
Close the myAudi app on the connected devices (such as
smartphones) that are not being used as the Wi-Fi audio play-
er. Likewise, close the UPnP server apps or the media permis-
sions on the integrated UPnP/DLNA server. Connect the de-
sired device as a Wi-Fi audio player > page 153.
Online media*: connection failed be-
tween the MMI and the myAudi app.
To establish a connection to the MMI, the MMI connection
switch must be switched on in the myAudi app status screen.
Bluetooth audio player: interference
with track display and audio playback.
Playback interference can occur when using the Bluetooth au-
dio player if a music player app from a third party provider is
open. Audi recommends using the integrated media player on
your Bluetooth device (such as a smartphone).
Wi-Fi hotspot*: your Wi-Fi device is
disconnected from the Wi-Fi hotspot.
Make sure the network optimization functions are switched
off in the Wi-Fi settings or in the network settings for your
Wi-Fi device. For additional information refer to the user
guide for your Wi-Fi device.
164
4S1012721BA
System settings
Treedate Tae eli) Wi-Fi audio player
Applies to: vehicles with Audi phone box Requirement: the Wi-Fi hotspot on the MMI
— Connect new device: search for and connect a = page 129 and the Wi-Fi on your Wi-Fi audio
cell phone. player must be switched on.
— List of devices already paired: select your cell — Connect new device: press the control knob.
phone from the list of all the devices that are Search for and connect a Wi-Fi capable device.
already paired. — Disconnecting the Wi-Fi audio player: deacti-
vate Wi-Fi on your Wi-Fi-capable device. The
device will be automatically removed from the
Applies to: vehicles with Audi connect list.
— Connect new device: search for and connect a @) Note
mobile device (such as a smartphone).
Always follow the information found in >@ in
— List of devices already paired: select your cell
General information on page 124.
phone from the list of all devices already
paired, or insert a mini SIM card in the SIM card
@ Note Display contacts from a cell phone (or an addi-
tional cell phone).
Always follow the information found in >@ in
General information on page 124. Requirement: cell phones must not be connected
to the MMI through the Bluetooth remote SIM
access profile or through the Handsfree profile.
myAudi app
Applies to: vehicles with Audi connect — Connect new device: search for and connect a
new cell phone.
— List of devices already paired: select your cell
phone from the list of all the cell phones that
— Connect new device: search for and connect a are already paired.
mobile device (such as a smartphone).
— List of devices already paired: select your mo- Menace
bile device from the list of all the devices that Applies to: vehicles with Audi smartphone interface
are already paired.
Requirement: the myAudi app must be installed
and open on your mobile device.
— Connect your cell phone to the Audi music in-
terface > page 156 using a USB adapter
=> page 155, fig. 134.
Bluetooth player — Select your cell phone from the list of cell
phones that have already been connected.
Audio player
Requirement: the Bluetooth function and visibili-
ty must be switched on in the MMI > page 169
and on the Bluetooth audio player. Additional options
— Connect new device: press the control knob. Depending on the selected function, you can use
Select Bluetooth audio player. Search for and the right control button to access the available
connect a mobile device. additional options in the connection manager.
— List of devices already paired: select a Blue-
tooth device from the list of all the devices that
are already paired. — Bluetooth: select and confirm a setting for the
Bluetooth connection visibility. Select Visible >
Bluetooth settings
169
System settings
for the MMI to be visible to other devices. Se-
lect Invisible for the MMI to not be visible to
other devices. However, it is still possible to es-
tablish a Bluetooth connection with paired de-
vices when the visibility is switched off. Select
Off to turn visibility off. Then a Bluetooth con-
nection is not possible.
— Bluetooth audio player: when this function is
switched on , the Bluetooth audio player is
available as a source in the Media menu.
— Delete Bluetooth device: the selected cell
phone/mobile device is disconnected from the
MMI.
— Show Bluetooth profiles: you can Connect or
Disconnect the Handsfree profile and the Di-
rectory/contacts* separately.
— Bluetooth name: the MMI Bluetooth name (for
example ,AUDI MMI 2017“) is displayed and
can be changed.
When the function is switched on [M, the symbol
© appears in the Infotainment system display
=> page 101, fig. 107.
Online settings*
— Data connection settings: See > page 128, Cell
phone network.
— Data usage counter: the amount of data pack-
ets that are sent and received through the MMI
is displayed. You can reset the data usage infor-
mation to zero using the Reset data counter
option.
— Network status: the mobile network provider
for data service as well as the network status
are displayed.
Wi-Fi settings
See > page 129.
SIM PIN settings*
— Automatic PIN entry: when this function is
switched on , the SIM PIN is automatically
saved in the MMI after it is entered for the first
time. The SIM PIN for four different SIM cards
can be saved in the MMI. With the function
switched off, the currently stored SIM PIN is
deleted from the MMI. When the automatic
PIN entry is switched on, there are no SIM PIN
prompts.
170
— Disable PIN query: when switched on, there are
no SIM PIN queries. The automatic PIN entry is
not used in this case.
— Change PIN: you can change the PIN on your
SIM card. First enter the current SIM PIN. The
SIM PIN may only contain digits 0-9. The new
SIM PIN must be entered twice for security and
then it will be saved to the SIM card.
Apple CarPlay sound settings/Android Auto
sound settings
Applies to: vehicles with Audi smartphone interface
See > page 171.
About Apple CarPlay/About Android Auto
Applies to: vehicles with Audi smartphone interface
Here you will find legal information regarding the
use of Apple CarPlay or Android Auto and infor-
mation about device-specific data exchange.
Delete Apple CarPlay device/Delete Android
Auto device
Applies to: vehicles with Audi smartphone interface
Requirement: your cell phone must not be con-
nected to the Audi music interface with a USB
adapter.
Select: Audi smartphone interface > a device
from the list > right control button.
To remove your mobile device from the list, select
and confirm Delete Apple CarPlay device or De-
lete Android Auto device.
G) Tips
Some SIM cards do not allow the SIM PIN
queries to be switched off.
System update
> Select: [MENU] button > Settings > left control
button > System maintenance.
— System update: insert the storage device with
the update data into the appropriate drive
= page 151. Select and confirm the drive >
Start update. The length of the process de-
pends on the size of the update.
Airbag system
these areas and you or any other person in
the vehicle.
— Never attach objects to the windshield
above the passenger front airbag, such as
accessory GPS navigation units or music
players. Such objects could cause serious in-
jury in a collision, especially when the air-
bags inflate.
— Never recline the front passenger seat to
transport objects. Items can also move into
the deployment area of the side airbags or
the front airbag during breaking or in a sud-
den maneuver. Objects near the airbags can
fly dangerously through the passenger com-
partment and cause injury, particularly
when the seat is reclined and the airbags in-
flate.
ZA\ WARNING
A person on the front passenger seat, espe-
cially infants and small children, will receive
serious injuries and can even be killed by be-
ing too close to the airbag when it inflates.
— Although the Advanced Airbag System in
your vehicle is designed to turn off the front
passenger airbag if an infant or a small child
is on the front passenger seat, nobody can
absolutely guarantee that deployment un-
der these special conditions is impossible in
all conceivable situations that may happen
during the useful life of your vehicle.
— The Advanced Airbag System can deploy in
accordance with the “Low risk” option under
the U.S. Federal Standard if a child that is
heavier than the typical one-year old child is
on the front passenger seat and the other
conditions for airbag deployment are met.
— For its own safety, a child should always ride
properly restrained for its age and size.
PN NE Te te Miceli alia es-le Rea)
Your vehicle is equipped with a front Advanced
Airbag System in compliance with United States
Federal Motor Vehicle Safety Standard (FMVSS)
208, as well as Canada Motor Vehicle Safety
Standard (CMVSS) 208 as applicable at the time
your vehicle was manufactured.
192
The front Advanced Airbag System supplements
the safety belts to provide additional protection
for the driver's and front passenger's heads and
upper bodies in frontal crashes. The airbags in-
flate only in frontal impacts when the vehicle de-
celeration is high enough.
The front Advanced Airbag System for the front
seat occupants is not a substitute for your safety
belts. Rather, it is part of the overall occupant re-
straint system in your vehicle. Always remember
that the airbag system can only help to protect
you, if you are sitting upright, wearing your safe-
ty belt and wearing it properly. This is why you
and
your passengers must always be properly re-
strained, not just because the law requires you to
be.
The Advanced Airbag System in your vehicle has
been certified to meet the “low risk” require-
ments for 3 and 6 year-old children on the pas-
senger side and very small adults on the driver
side. The low risk deployment criteria are intend-
ed to help reduce the risk of injury through inter-
action with the front airbag that can occur, for
example, by being too close to the steering wheel
and instrument panel when the airbag inflates.
In addition, the system has been certified to
comply with the “suppression” requirements of
the Safety Standard, to turn off the front airbag
for infants 12 months old and younger who are
restrained on the front passenger seat in child re-
straints that are listed in the Standard
=> page 213, Child restraints and Advanced front
airbag system.
“Suppression” requires the front airbag on the
passenger side to be turned off if:
—a child up to about one year of age is restrained
on the front passenger seat in one of the rear-
facing or forward-facing infant restraints listed
in Federal Motor Vehicle Safety Standard 208
with which the Advanced Airbag System in your
vehicle was certified. For a listing of the child
restraints that were used to certify your vehi-
cle's compliance with the US Safety Standard
=> page 213,
—a person is detected on the front passenger
seat that has an electrical capacitance that is >
4S1012721BA
Airbag system
Advanced Airbag System from functioning
properly.
— Repairs to the front passenger seat must be
performed by qualified and properly trained
workshop personnel.
— Never remove the front passenger or driver
seat from the vehicle.
— Never remove the upholstery from the front
passenger Seat.
— Never disassemble or remove parts from the
seat or disconnect wires from it.
— Never carry sharp objects in your pockets or
put them on the seat. The capacitive passen-
ger detection mat in the front passenger
seat will not function properly if it is punc-
tured.
— Never carry things on your lap or carry ob-
jects on the front passenger seat. Such ob-
jects can
influence the capacitance regis-
tered by the capacitive passenger detection
system, so that incorrect information is pro-
vided to the airbag control unit.
— Never store items under the front passenger
seat. Parts of the Advanced Airbag System
under the passenger seat could be dam-
aged, preventing them and the airbag sys-
tem from working properly.
— Never place seat covers or replacement up-
holstery that have not been specifically ap-
proved by Audi on the front seats.
— Seat covers can prevent the Advanced Airbag
System from recognizing child restraints or
occupants on the front passenger seat and
prevent the side airbag in the seat backrest
from deploying properly.
— If a seat heater has been retrofitted or oth-
erwise added to the front passenger seat,
never install any child restraint system on
this seat.
— Never use cushions, pillows, blankets, or
similar items on the front passenger seat.
The additional layers prevent the capacitive
passenger detection system from accurately
measuring the capacitance of the child safe-
ty seat and/or the person on the seat and
thus keep the Advanced Airbag System from
working properly.
— Never place or use any electrical device
(such as a laptop, CD player, electronic
games device, power inverter or seat heater
for child seats) on the front passenger seat
if the device is connected to the 12-volt
socket or the cigarette lighter socket. Such
devices can influence the capacitance regis-
tered by the capacitive passenger detection
system, so that incorrect information is pro-
vided to the airbag control unit.
— If you must use a child restraint on the front
passenger seat and the child restraint man-
ufacturer's instructions require the use of a
towel, foam cushion or something else to
properly position the child restraint, make
certain that the PASSENGER AIR BAG OFF
3%; light comes on and stays on whenever
the child restraint is installed on the front
passenger Seat.
— If the PASSENGER AIR BAG OFF #; light
does not come on and stay on, have the air-
bag system inspected by your Audi dealer.
ZA WARNING
If the front passenger seat gets wet, dry it im-
mediately.
— If liquid soaks into the front passenger seat,
this can keep the airbag system from work-
ing properly and may, for instance, deacti-
vate the passenger frontal airbag. If this
happens, the PASSENGER AIR BAG OFF 3;
light will come on and stay on together with
the airbag indicator light ka in the instru-
ment cluster.
— If liquid is pooled on the seat, but has not
soaked in, this may also keep the airbag sys-
tem from working properly and cause the
passenger frontal airbag to be enabled
(turned on), even though there is a properly
installed child restraint system on the seat.
Wet towels or other wet things on the seat
cushion can have the same effect. If the
front passenger frontal airbag is turned on,
the PASSENGER AIR BAG OFF #; light will
turn off.
195
Airbag system
met, be sure to check the light regularly to make
certain that the PASSENGER AIR BAG OFF 3;
light stays on continuously whenever the ignition
is on. If the PASSENGER AIR BAG OFF %; light
does not appear on and does not stay on all the
time, stop as soon as it is safe to do so and
— reactivate the system by turning the ignition off
for more than 4 seconds and then turning it on
again;
— remove and reinstall the child restraint. Make
sure that the child restraint is properly installed
and that the safety belt for the front passenger
seat has been correctly routed through the
child restraint as described in the child restraint
manufacturer's instructions;
— make sure that the convertible locking retractor
on the safety belt for the front passenger seat
has been activated and that the safety belt has
been pulled tight.
— make sure that no electrical device (such as a
laptop, CD player, electronic games device,
power inverter or seat heater for child seats) is
placed or used on the front passenger seat if
the device is connected to the 12-volt socket or
the cigarette lighter socket;
— make sure that no seat heater has been retrofit-
ted or otherwise added to the front passenger
seat;
— make sure that nothing can interfere with the
safety belt buckles and that they are not ob-
structed;
— make sure that there are no wet objects (such
as a wet towel) and no water or other liquids on
the front passenger seat cushion.
If the PASSENGER AIR BAG OFF 3; light still
does not come on...
If the PASSENGER AIR BAG OFF 3%; light still
does not come on and does not stay on continu-
ously (when the ignition is switched on),
— take the child restraint off the front passenger
seat and have the airbag system inspected by
your Audi dealer immediately.
The PASSENGER AIR BAG OFF 3; light
should NOT come on...
The PASSENGER AIR BAG OFF %; light should
NOT come on when the ignition is on and an adult
200
is sitting in a proper seating position on the front
passenger seat. If the PASSENGER AIR BAG OFF
#; light comes on and stays on while driving, un-
der these circumstances, make sure that:
— the adult on the front passenger seat is proper-
ly seated on the center of the seat cushion with
his or her back up against the backrest and the
backrest is not reclined,
— the adult is not taking weight off the seat by
holding on to the passenger assist handle
above the front passenger door or supporting
their weight on the armrest,
— the safety belt is being properly worn and that
there is not a lot of slack in the safety belt web-
bing,
— there are no aftermarket seat covers or cush-
ions or other things (such as blankets) on the
front passenger seat that might cause the ca-
pacitive passenger detection system to miscal-
culate electrical capacitance.
Me eT eae toleol g)
monitoring the Advanced Airbag System
ZX WARNING
— If the status of the Advanced Airbag System
has changed while the vehicle is moving, the
PASSENGER AIR BAG OFF 7; ON @ light
blinks for about 5 seconds to catch the driv-
er's attention. If this happens, always stop
as soon as it is safe to do so and check the
steps described above.
— If the PASSENGER AIR BAG OFF %; light
does not go off when an adult who is not
very small is sitting on the front passenger
seat after taking the steps described above,
have the airbag system inspected by your
authorized Audi dealer before transporting
anyone on the front passenger seat.
ZA WARNING
An airbag system that is not functioning prop-
erly cannot provide supplemental protection
in a frontal crash.
— If the airbag indicator light > page 17
comes when the vehicle is being used, have
the system inspected immediately by your