2020 AUDI Q7 warning

4M1012721BA
Driving

The emergency release is located under the floor
mat on the driver's side. Read and follow the im-
portant instructions about towing > page 280.
Releasing the parking lock using the
emergency release
> To prevent your vehicle from rolling away, set
the parking brake ©) > page 104.
> Pry the cover off at one of the openings using
the screwdriver from the vehicle tool kit
=> page 273.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise (4) until it
stops and press it downward (2) until it locks in-
to place.
>» Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.

ZA WARNING
— The parking lock must be released using the
emergency release before towing the vehi-
cle.
— The parking lock may only be released using
the emergency release if the parking brake
is set. If it is not working, secure the vehicle
from rolling using the brake pedal or other
suitable means, such as blocking a front and
a rear wheel. An unsecured vehicle may roll
away, which increases the risk of an acci-
dent.
— Only activate the emergency release while
ona level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
Messages
@] transmission: malfunction! Safely stop vehi-
cle

Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.
eo Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fs Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
[8] Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[8] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[8] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
[&] Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency >
99

4M1012721BA
Driving

a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Brake pads
New brake pads do not achieve their full braking
effect during the first 250 miles (400 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Ceramic brakes
Applies to: vehicles with ceramic brakes
Ceramic brakes provide excellent deceleration
rates.
The break-in period for new ceramic brakes may
be significantly longer than for standard brake
rotors. Due to the properties of the material,
they may cause noises at lower speeds. Ceramic
brakes also absorb more moisture in wet condi-
tions. Therefore, there will temporarily be less
braking force than when the brakes are dry. You
can compensate for this by pressing the brake
pedal harder.

ZA WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the engine is
stopped because this increases the risk of an
accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not

place your foot under the brake pedal.

@) Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.
— Observe the important information for driv-
ing downhill > page 106. This especially ap-
plies when towing a trailer.
(i) Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 241.
EG / oO} Brakes: malfunction! Safely stop ve-
hicle
There is a malfunction in the brake system. If
BS / Gana B also turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for
103
>

Driving

assistance. Read and follow the other safety pre-
cautions > A\.
GG y @ Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as
soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality.You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle from rolling by setting the parking
brake and select the “P” gear.
Other indicator lights
When you switch the ignition on, the indicator
light IBRAKE| ii @ turns on briefly to check the
function. If the indicator light does not turn on,
there is a system malfunction.
1f RG / @ stays on, there is a malfunction in
the brake system.
if) is displayed when there is a malfunction,
the brakes were under heavy load. Follow the in-
structions in the message to utilize the engine
braking effect and to relieve the brakes.

ZA\ WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.

104
Electromechanical
parking brake
Operating the parking brake
The electromechanical parking brake is used to
secure the vehicle from rolling away unintention-
ally.
The @) switch is located under the selector lever
in the center console. It turns on when the park-
ing brake is set. You can release the parking brake
manually or automatically when you start to
drive.
Setting and releasing the parking brake
> Setting: pull the ©) switch.
> 1f i i © appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
> Releasing: when the ignition is switched on,
press and hold the brake pedal and press the
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal. Make sure
the indicator light is off before you start driving.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
> Press the accelerator pedal to start to drive.

ZA WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. In this case, park the vehicle on

4M1012721BA
Driving


level ground and secure it by engaging the
"P” gear. Contact an authorized Audi dealer
or authorized Audi Service Facility for assis-
tance.

@ Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To re-
duces the risk of this happening, pull and
hold the ©) switch while pressing the accel-
erator pedal. If enough drive power has
built up at the wheels and the vehicle does
not roll backwards, then release the switch
to start to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver.
>» Pull and hold the (®) switch while driving.
> An audio warning signal will sound and emer-
gency braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.

ZA\ WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-
dent.

ii / Bw) Parking brake: malfunction! Safely
stop vehicle. See owner's manual
There is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level
ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
iia ©) Parking brake: malfunction! Please
release parking brake
There
is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level
ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
ww Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on inclines
and shift to “P”.
Ei (@) Parking brake: warning! Vehicle parked
too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
/ Parking brake: applied
The parking brake is set. Press and hold the brake
pedal to release the parking brake.
105

Driving

Special driving situations
Driving uphill and downhill
When driving uphill, downhill, or at high alti-
tudes, note the following information:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.
— When driving down hills, you can activate the
hill descent control if you press the brake pedal
while driving in “D” gear. The automatic trans-
mission will select a gear suitable for driving
down the hill and will attempt to maintain the
speed at which the vehicle was traveling at the
time the brake pedal was pressed. Press the
brake pedal if necessary. The hill descent con-
trol will switch off once the hill levels out or
you press the accelerator pedal.
— Utilize the engine braking effect when driving
downhill by selecting the “S” driving program
=> page 97. This especially applies when towing
a trailer. This reduces the load on the brakes.
— Brake in intervals and do not press the brake
pedal continuously.
— Use the hill descent assist if necessary
=> page 107
Inclinometer
Applies to: vehicles with a tilt angle display
You can display the vehicle's sideways angle and
lengthwise angle in relation to the horizon.
— Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
— You may need to scroll down to the Inclinome-
ter display.
The sideways angle of your vehicle should not ex-
ceed the yellow range in the gauge. If it reaches
the red range, there is a risk that the vehicle
might tip.
The steering wheel angle, the elevation, the com-
pass direction, and the geo-coordinates of the
current vehicle position are displayed in addition
to the current vehicle angle. You will also receive
information about the maximum sideways and
lengthwise angle that was reached in the current
106
driving cycle. These values are reset when the ig-
nition is switched off.
Note that the accuracy of the display depends on
the driving situation.

A WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill
climbing ability of your vehicle. Your vehicle
could tip or slide.
— Do not drive at an angle on steep inclines
and hills. If your vehicle is about to tip, you
must immediately start steering in the di-
rection of the downward slope to reduce the
risk of an accident.
— Always be ready to brake when using the hill
descent control function.
— Applies to: vehicles with an inclinometer: Do
not rely only on the inclinometer when as-
sessing the driving situation.
Ole MLAs)
Your vehicle is not an offroad vehicle. Note the
following points when driving offroad:

— Drive slowly and carefully.
—To reduce the risk of underbody damage, pay
attention to the vehicle's ground clearance and
drive across raised areas of the ground with the
wheels on one side of the vehicle, instead of al-
lowing the center of the vehicle to pass over the
raised areas.
—To reduce the risk of becoming stuck, drive
through sandy or swampy areas at a steady
speed and without stopping, if possible.
If necessary, use the following functions:
— Audi drive select* Offroad mode > page 108
— Hill descent assist* > page 107
—Inclinometer* > page 106
— Raising the vehicle > page 109
— Limit ESC > page 113

ZA WARNING
Only drive in terrain that is suitable for the ve-
hicle and your driving ability.

4M1012721BA
Driving

@ For the sake of the environment
Avoid actions that are damaging to the envi-
ronment. Show respect for the natural envi-
ronment and remain on marked routes.
@ Tips
Clean your vehicle after driving offroad. Dirt
and stones falling off your vehicle can affect
other road users.
Driving through water
If you must drive through water, follow these in-
structions:
— Check the stability of the ground, the current,
and the water depth. If the ground is unstable,
there is a strong current, or there are waves,
the water must only reach up to the lower edge
of the body at the most.
— Deactivate the Start/Stop system.
— Drive carefully and no faster than at walking
speeds to prevent the front of the vehicle from
creating waves, because they could splash
above the lower edge of the body. Oncoming
vehicles could also create waves.
— Do not stop the vehicle while in the water.
— Drive in reverse.
— Do not turn the engine off.
Hill descent assist
Applies to: vehicles with hill hold assist
The “& button is located in the function bar on
the lower display. It lights up when the system is
turned on.
Hill descent assist can assist you when driving
down hills by maintaining a constant vehicle
speed by automatically braking all four wheels.
You can adjust the speed using the accelerator
and brake pedals. The regulation depends on the
hill and the vehicle speed.
> Switching on: press a
> Switching off: press “2 again.
Active regulation
Regulation begins shortly after you start driving
and is possible at speeds up to approximately 19
mph (30 km/h) and on hills that have an approxi-
mately 6-60% grade. If these conditions are met,
regulation will be activated and the indicator
light will turn on.
Ready mode
If one of the requirements for active regulation is
not met, the system will be in ready mode. The
a indicator light will turn on. Once the require-
ments are met again, the system will be able to
provide active regulation again.

ZA WARNING
After driving through water, press the brake
pedal carefully to dry the brakes so that the
full braking effect will be restored.
@) Note
Vehicle components such as the engine, drive
system, suspension, or electrical system, can
be severely damaged by driving through wa-
ter.
@ Tips
If possible, avoid driving through salt water
because it increases the risk of corrosion. Use
fresh water to clean any vehicle components
that come into contact with salt water.

ZA WARNING
— Be ready to apply the brakes at all times
when using the hill hold assist.
— Always adjust the speed to the visibility,
weather, road, and traffic conditions. The
system cannot replace the driver's atten-
tion.
— The system cannot maintain a constant vehi-
cle speed in all situations, for example when
on smooth or slippery ground. This can in-
crease the risk of an accident.
G) Tips
If you select the Audi drive select* offroad
mode, hill descent assist will switch on.

107

4M1012721BA
Driving dynamic

Based on the selected setting, the air suspen-
sion* will adjust the ground clearance and the ac-
tive roll stabilization* will provide various de-
grees of compensation for vehicle movements.
Engine sound
The engine sound adapts and can be subtle to
sporty.
Suspension
XCEL Melia Ley
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
» Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
> Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
> Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower at speeds of approximately
20 mph (30 km/h) and below. This function may
only be used temporarily when increased ground
clearance is necessary. It is not intended for long
drives.
() Note
—Also refer to the information about ground
clearance > page 109.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
— Lower the rear* of the vehicle

ZA WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.


() Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
109
>

4M1012721BA
Driving dynamic

the vehicle, and the turning radius may be much
larger. Slow down immediately, and stop your ve-
hicle as soon as possible in a safe location with
enough space at the sides of the vehicle. Do not
continue driving. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
2 —<| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Do not tow
your vehicle because it cannot be steered. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
& Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the engine. Do not continue driving
if it does.
& Steering: malfunction! Adapt driving style.
Larger turning radius
The rear axle steering may have failed. The vehi-
cle will have a larger turning radius, and the sta-
bility when driving around curves will be compa-
rable to a vehicle without rear axle steering. Drive
carefully to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
corrected.
|e —o| Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.

Z\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.

@) Tips
—If there is a malfunction, the steering wheel
may be crooked when driving straight.
—Ifthe a or a indicator light only stays on
for a short time, you may continue driving.
All wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=> page 112.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.

Z\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the engine RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.
Sport differential
Applies to: vehicles with sport differential

The sport differential distributes the drive power
to the rear axle based on the situation. The goal
is a high level of agility and ability to accelerate
111