2020 AUDI Q7 ESP

Parking and maneuvering

@ You should stop driving in reverse when the
red orientation line touches the edge of an
object, at the latest.
Trailer view
Applies to: vehicles with trailer view
The trailer view > fig. 133 assists you in position-
ing the vehicle in front of a trailer.
— Applies to: vehicles with peripheral cameras:
Switch to the Rear view G) > page 161,
fig. 134.
— Select Trailer view in the upper display when
the parking aid is active |].



Now you can position your vehicle in front of the
trailer. The orange orientation line ©) ° fig. 133
indicates the expected path toward the trailer
hitch. Use the blue markings © to help you esti-
mate the distance to the trailer hitch. Each mark-
ing represents approximately 1 foot (0.30 me-
ters). The width of the blue surface represents
the maximum steering wheel angle.
Symbols
If $2/€9/< is displayed and the display area
represented by that symbol is not available, then
the camera on the that side is not available. The
power exterior mirrors may have been folded in
or a door or the luggage compartment lid may
have been opened.
If # is displayed, there is a system malfunction
and the display area represented by that symbol
is not available. The camera is not working in this
area.
If Nvis displayed, the respective ultrasonic sensor
is icy or dirty. Clean the area in front of the sen-
sors > page 120.
If one of the symbols continues to be displayed,
drive immediately to an authorized Audi dealer or
authorized Audi Service Facility to have the mal-
function repaired.
160


Z\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— Sensors and cameras have spots in which
the surrounding area cannot be detected.
Objects, animals, and people may only be
detected with limitations may not be detect-
ed at all. Always monitor the traffic and the
vehicle's surroundings directly and do not
become distracted.

@) Note
— The orange orientation lines @) show the di-
rection the rear of the vehicle will be travel-
ing, based on the steering wheel angle. The
front of the vehicle swings out more than
the rear of the vehicle. Maintain plenty of
distance so that an exterior mirror or a cor-
ner of the vehicle does not collide with any
obstacles.
— Keep enough distance from the curb to
avoid damage to the rims.
— Only use the images provided by the camera
on the rear of the vehicle when the luggage
compartment lid is completely closed. Make
sure any objects you may have mounted on
the luggage compartment lid do not block
the rearview camera.
@ Tips
— Applies to vehicles with air suspension: The
accuracy of the orientation lines and blue
surfaces on the camera display decreases
when the vehicle is raised or lowered with
the air suspension.
— There is no rear distance warning when trail-
er mode is detected. The front sensors re-
main activated. The visual display switches
to trailer mode. The rearview camera image
will not show the orientation lines and the
blue surfaces. There is no guarantee the
functions will be deactivated when using a
retrofitted trailer hitch.

Telephone

> Declining a call with a text message*: Require-
ment: the function must be enabled in the
settings. Press Decline with text message.
> Silencing the ringtone: press Mute.
@ Tips
The radio or media playback is muted during a
phone call.
During a phone call
Applies to: vehicles with telephone
The following options may be possible during a
call depending on the mobile device being used
and the type of connection:
— End call: ends the current phone call.
— Mute: the other person on the call will no lon-
ger be able to hear you. You will still be able to
hear the other person. To switch the micro-
phone back on, press Unmute.
— Hold/Resume: place your current phone call on
hold and answer another.
— Send tone sequence: press Numbers. You can
enter tone sequences (DTMF) and send them to
the other party on the call.
— Accepting an incoming call: if a phone call
comes in during another call, you can either Re-
place the current call with the incoming call, or
use Answer to put the current call on hold. The
incoming call will be answered.
— Declining an incoming call: press Decline to
decline an incoming call.
— Muting the incoming call: press Mute.
— Other call options: press More.
Requirement: two phone calls must be in prog-
ress.
— Conference call*: add a call on hold and up to
five active parties (depending on the cell phone
service provider) to the conference call.
— Swap call: alternate between two phone calls
while one of the calls is on hold. Press on the
respective call. Selecting End call will end the
active phone call. A call that was placed on hold
stays on hold and can be taken off hold with Re-
sume.
— Accepting an incoming call: if a phone call
comes in during another call and when there is
172
acall on hold, you can either Replace the cur-
rent call with the incoming call, or use Answer
to put the current call on hold. The incoming
call will be answered.
Press More.
— Transferring a call*: press Transfer call to mo-
bile device to transfer the existing call from the
MMI to your mobile device or Bluetooth® head-
set*.
— Switch to hands-free mode*: Requirement: you
must have a phone call in progress on your cell
phone. Press Switch to hands-free to transfer
the call from your cell phone back to the MMI.
— Add call: Select: Call list/Contacts/Favorites >
select an entry from the list or press Dial
phone number and enter a phone number.
Then the active call will be on hold.
— Remove conf. member*: Requirement: you
must have started a conference call. You can re-
move conference call members individually
when a conference call is active. Press on the
contact you would like to remove.
— Microphone input level: you can adjust the mi-
crophone input level during a phone call using
the slider.
Gi) Tips
—To be notified of an incoming call during a
phone call, the call waiting function in your
mobile device must be switched on when
using the Handsfree profile.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
Messages
Text messages
Applies to: vehicles with telephone
Depending on the mobile device being used and
the mobile network contract, you may be able to
receive and send text messages using the MMI. >

Audi connect

Audi connect
General information
Applies to: vehicles with Audi connect
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
— Audi connect vehicle control
You can also find more information on Audi con-
nect online at www.audi.com.

ZA\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
= page 18, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 70, General informa-
tion.

@) Note
— Applies to: embedded SIM card usage: The
connection costs for Audi connect Infotain-
ment services are included in the price of
Audi connect Infotainment during the sub-
scription period with some exceptions.
Please note that there may be additional
charges when using some services. For ex-
ample, this applies to online radio/
podcasts, additional online data, or for In-
ternet connections and services that use the
Wi-Fi hotspot, such as online media sour-
ces. Depending on the country, data plans
may need to be purchased for these services
= page 183. For additional information, see
my.audi.com.
— In certain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
178
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
— In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions
and/or services may not be available, it may
not be possible to send or receive data, or
functionality may be limited.
@ Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle. >

Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 184.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 185.
A WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
iG) Tips
You can find what data will be transferred at
www.audi.com.


Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The available services set by Audi AG
are only available within the cell phone network
coverage area for the cell phone service provider
selected by Audi AG.
184
G) Tips
— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
ATPS emergency call can be made manually or
automatically > page 184.
Making an emergency call
Applies to: vehicles with emergency call function

Fig. 141 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (@) to open it.
> Press and hold the emergency call button until
the LED @) blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LED in
the emergency call button 2) will blink. The
emergency call will be made. It cannot be can-
celed.

Navigation

Requirement: the MMI must be connected to the
Internet > page 178, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > © >G.
> Enter one or more search terms into the input
field.
> The search engine provider shows suggestions
to narrow down the search.
> Press on suggestions until the desired destina-
tion appears in the results list. If necessary, use
one finger to swipe upward or downward until
the suggestions © or destinations appear.
> Press on the desired destination 9. The Details
menu will be displayed.
> Press Start.
Route guidance will be activated and the map will
be displayed. > page 192, fig. 146
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
@) Tips
— The MMI input suggestions depend on the
last navigated destinations.
— The navigation system always searches for
the fastest route. You can have alternative
routes displayed if necessary > page 194.
— If the destination cannot be found, it may
not be stored in the navigation database.
Check
the spelling of the term that was
searched or check the search area
=> page 187.
Entering an address
Applies to: vehicles with navigation system
As an alternative to the intelligent search, you
can also enter an address in stages.
Opening a menu
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G5) > Enter address.
188
Enter a destination using an address
> Press on the respective input field and enter an
address.
> Press Apply. The Details menu will be dis-
played.
> Press Start.
Route guidance will be activated and the map will
be displayed > page 192, fig. 146.
Destination entry for a street intersection
> Select: Intersection > enter a street > Start.
Loading previous destinations
Applies to: vehicles with navigation system
Your last destinations and routes can be loaded
directly as a navigation destination.
As soon as you start route guidance, the destina-
tion is automatically saved in the last destina-
tions. Your previous destinations are marked with
the © symbol.
If you use myAudi navigation, your previous des-
tinations will be synchronized with your myAudi
account > page 186.
Accessing previous destinations
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Last destinations > select
a desired destination > Start.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Last destinations > desired destina-
tion.
Changing and loading a previous destination
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ge) > Last destinations > Z >
Z > change the address > Use address > Start.
Restore last tour
Requirement: a route with at least two stopovers
must have already been canceled.
Your last route is labeled with the © symbol. >

4M1012721BA
Navigation

» Applies to: MMI: Select on the home screen:
NAVIGATION > (G5) > Last destinations > Re-
store last tour. Route guidance will start
immediately.
Deleting previous destinations
> Applies to: MMI: Select on the home screen:
NAVIGATION > (88) > Last destinations > Z >
select one or more entries or Select all > Delete
> (Done).
@) Tips
The last route will be automatically deleted
from the list if you start a new route guidance
after canceling the route.
Setting a favorite as the destination
Applies to: vehicles with navigation system
You can access frequent destinations in the fa-
vorites. You can quickly and easily start route
guidance using the home address or business ad-
dress function.
Requirement: a favorite must be stored
=>page 195.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G8) > Favorites > select a de-
sired destination > Start. Or
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Favorites > desired destination.
POIs (Online Points of Interest)
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
Search for points of interest such as restaurants.
If the MMI is connected to the Internet, points of
interest will be automatically included in the
search.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Points of interest.
The system always searches in the search area
that is currently selected > table on page 189.
> Searching for points of interest: enter the
name of a POI.
> Searching for a point of interest in a specific
category: Select: a category (for example, res-
taurants) > a point of interest.
> Changing the search area: Requirement: route
guidance must be active. Press (a)/2:9/P! repeat-
edly until the desired search area > table on
page 189 is selected.
Sorting points of interest
Requirement: the MMI must be connected to the
Internet > page 178, Audi connect. You must
have a category selected.
> Press on the respective symbol for sorting until
the desired sorting order is selected.
Search areas in detail



Symbol Description
@ Search nearby
29 Search along the route
a Search at destination/Search at
stopover

Nearby: the points of interest will be listed start-
ing from the immediate vicinity around the vehi-
cle position.
Search along the route: points of interest along
the route can only be selected during active route
guidance. The points of interest are located di-
rectly along or in the immediate vicinity of the
calculated route. You can select points of interest
from various categories. For example, you can
search for a hotel or parking lot along route.
Search at destination/Search at stopover: points
of interest near a destination or a stopover can
only be selected during active route guidance.
You can select points of interest from various cat-
egories. For example, you can search for a hotel
or parking lot at the destination.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>) in General information on page 178.
@) Tips
Distances to points of interest are displayed
as a straight-line distance from your current
189
>

Radio

Playing a song/artist/team from a SiriusXM
alert (option 2)
Requirement: a SiriusXM music/game alert must
have been received.
> Press on the notification, or
> Open the notification in the notification center
on > page 20 and press on the notification.
Managing SiriusXM alerts
Requirement: a SiriusXM alert must be stored.
» Applies to: MMI: Select on the home screen:
RADIO > <3 > Manage SiriusXM alerts > Select-
ed SiriusXM music alerts/Selected SiriusKM
game alerts.
When the function is switched on M, a SiriusXM
alert will be received.
Deleting SiriusXM alerts
> Select: Selected SiriusXM music alerts/Select-
ed SiriusXM game alerts > Z > select one or
more alerts or Select all > Delete > (Done).
Online radio
General information
Applies to: vehicles with Audi connect Infotainment and on-
line radio
You can listen to various radio stations or pod-
casts on the Internet using online radio.
Requirement: the MMI must be connected to the
Internet > page 178, Audi connect.
Opening online radio using the MMI
> Applies to: MMI: Select on the home screen:
RADIO > Source > Online.
The following functions are available:
Search
You only can search for online radio stations in
this search. You can search for station names and
categories.
Last stations
The station that was played last will start play-
ing.
206
Top stations
Select a station from the list of popular online ra-
dio stations.
Filter list
> Select: 2 > (a category) > a station name.
The following categories are available:
— Countries
— Genres
— Languages
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
G) Tips
— Depending on the Internet connection and
network traffic, the connection may be lost
when online radio is playing.
— Online radio reception may not be possible
if Internet service is throttled.
— The use of online radio depends on the serv-
ice availability of the third party provider.
— The range and screen display of online me-
dia services from third party providers in the
vehicle can vary.
— AUDI AG only provides access to online radio
and does not assume any responsibility for
the content of these services.
Applies to: vehicles with Audi connect Infotainment and on-
line radio
Opening podcasts using the MMI
> Applies to: MMI: Select on the home screen:
RADIO > Source > Online > Podcasts.
The following functions are available:
Listening to a podcast
> Select: a podcast > a podcast episode.
Search
> Press 2.

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using the SD card reader or connect your mobile
devices to the Audi music interface and operate
them through the MMI.
Media and format restrictions: the MMI (includ-
ing the SD card reader and the USB storage de-
vice connection) was tested with a variety of
products and media on the market. However,
there may be cases where individual devices or
media and audio/video files may not be recog-
nized, may play only with restrictions, or may not
play at all.
Restricted functionality: reset the Media to the
factory default settings if functionality is restrict-
ed.
Digital Rights Management: please note that
the audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on SD
cards, CDs/DVDs, or mobile devices. Audi AG is
not responsible for damaged or lost files and me-
dia.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the storage medium, the MMI
will check the Gracenote metadata database.
However, in some cases, the additional informa-
tion may not be displayed.
210
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
SD card reader
The SD card reader is in the storage compartment
under the front center armrest.
Inserting the SD card
> The angled corner of the SD card must face to-
ward the right front side when being inserted.
> Slide the SD card into the card reader slot until
the SD card clicks into place.
The SD card reader is accessed and operated
through the MMI = page 215.
@) Note
— Only use one-piece SD cards. If adapter
cards (SD cards with more than one piece)
are used, the card could fall out of the
adapter when driving because of vibrations.
Individual pieces could then become stuck
in the drive and impair the functionality.
—To reduce the risk of damaging drives and
data carriers, always keep data carriers ina
sleeve and never expose them to direct sun-
light.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. AUDI AG recommends finaliz-
ing the recording process when creating multi-
session CDs. Multisession DVDs are not support-
ed.