2020 AUDI Q7 wheel

Driving



Manual shi

RAZ-0411


Fig. 94 Center console: shifting manually with the selector
lever

RAZ-0003


—
Fig. 95 Steering wheel: shift paddles*
You can shift the gears manually when in “D”
mode. The transmission must be in tiptronic
mode.
Shifting with the selector lever
You can shift into manual shifting mode while the
vehicle is stationary or while driving.
> To switch to manual shifting mode, tilt the se-
lector lever toward the front passenger's side
> fig. 94. “M” will be displayed in the instru-
ment cluster.
> Upshifting: push the selector lever forward ().
> Downshifting: push the selector lever toward
the rear ©).
> To switch back to automatic mode, tilt the se-
lector lever toward the driver's side.
Shifting with the shift paddles
Applies to: vehicles with shift paddles
> Upshifting: press the @) shift paddle > fig. 95.
> Downshifting: press the © shift paddle.
> To engage the lowest possible gear for maxi-
mum acceleration, press and hold the ©) shift
paddle.
98
> To switch back to automatic mode, press and
hold the @) shift paddle or push the selector
lever toward the rear.
If you stop using the shift paddles temporarily,
the transmission will switch back to automatic
mode. To keep shifting manually, tilt the selector
lever toward the front passenger's side.
@ Tips
— The transmission only allows manual shift-
ing when the engine speed is within the per-
mitted range.
— The transmission automatically shifts up or
down before critical engine speed is
reached.
Accelerator pedal
You can accelerate the vehicle using the accelera-
tor pedal.
Maximum acceleration
If you press the accelerator pedal all the way
down, the motor’s full power will be used and
you will reach maximum acceleration, also called
“kick-down”.

Z\ WARNING
The driving wheels could spin and the vehicle
could swerve on slick or slippery road surfaces
when using kick-down, which increases the
risk of an accident.

Parking lock emergency release
@

B4M-0189

®

Fig. 96 Footwell: releasing the parking lock using the
emergency release

4M1012721BA
Driving

The emergency release is located under the floor
mat on the driver's side. Read and follow the im-
portant instructions about towing > page 280.
Releasing the parking lock using the
emergency release
> To prevent your vehicle from rolling away, set
the parking brake ©) > page 104.
> Pry the cover off at one of the openings using
the screwdriver from the vehicle tool kit
=> page 273.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise (4) until it
stops and press it downward (2) until it locks in-
to place.
>» Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.

ZA WARNING
— The parking lock must be released using the
emergency release before towing the vehi-
cle.
— The parking lock may only be released using
the emergency release if the parking brake
is set. If it is not working, secure the vehicle
from rolling using the brake pedal or other
suitable means, such as blocking a front and
a rear wheel. An unsecured vehicle may roll
away, which increases the risk of an acci-
dent.
— Only activate the emergency release while
ona level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
Messages
@] transmission: malfunction! Safely stop vehi-
cle

Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.
eo Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fs Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
[8] Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[8] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[8] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
[&] Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency >
99

4M1012721BA
Driving

— Do not let the engine run while the vehicle
parked.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@ Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
tiger le (aay
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
G) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Have the
problem corrected by an authorized Audi dealer
or authorized Audi Service Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. The ignition and important assist systems
such as power steering and the brake booster will
remain available during the Stop phase. The en-
gine will restart automatically when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
Switching the Start/Stop system off and on
The & button is located above the selector lever
in the center console. The LED in the button turns
on when the function is switched off.
> Press & to switch on or off.
If you switch the system off during a Stop phase,
the engine will start again automatically.
Basic requirements
— The driver's door and hood must be closed.
—"P","N", or"D" must be engaged.
— The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
— The vehicle is not in trailer mode.
() Note
Always switch the Start/Stop system off when
driving through water > page 101.
@ Tips
— Depending on the driving situation, the en-
gine may already stop when coasting before
the vehicle has come to a complete stop )).
101
>

4M1012721BA
Driving

a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Brake pads
New brake pads do not achieve their full braking
effect during the first 250 miles (400 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Ceramic brakes
Applies to: vehicles with ceramic brakes
Ceramic brakes provide excellent deceleration
rates.
The break-in period for new ceramic brakes may
be significantly longer than for standard brake
rotors. Due to the properties of the material,
they may cause noises at lower speeds. Ceramic
brakes also absorb more moisture in wet condi-
tions. Therefore, there will temporarily be less
braking force than when the brakes are dry. You
can compensate for this by pressing the brake
pedal harder.

ZA WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the engine is
stopped because this increases the risk of an
accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not

place your foot under the brake pedal.

@) Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.
— Observe the important information for driv-
ing downhill > page 106. This especially ap-
plies when towing a trailer.
(i) Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 241.
EG / oO} Brakes: malfunction! Safely stop ve-
hicle
There is a malfunction in the brake system. If
BS / Gana B also turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for
103
>

4M1012721BA
Driving


level ground and secure it by engaging the
"P” gear. Contact an authorized Audi dealer
or authorized Audi Service Facility for assis-
tance.

@ Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To re-
duces the risk of this happening, pull and
hold the ©) switch while pressing the accel-
erator pedal. If enough drive power has
built up at the wheels and the vehicle does
not roll backwards, then release the switch
to start to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver.
>» Pull and hold the (®) switch while driving.
> An audio warning signal will sound and emer-
gency braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.

ZA\ WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-
dent.

ii / Bw) Parking brake: malfunction! Safely
stop vehicle. See owner's manual
There is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level
ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
iia ©) Parking brake: malfunction! Please
release parking brake
There
is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level
ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
ww Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on inclines
and shift to “P”.
Ei (@) Parking brake: warning! Vehicle parked
too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
/ Parking brake: applied
The parking brake is set. Press and hold the brake
pedal to release the parking brake.
105

Driving

Special driving situations
Driving uphill and downhill
When driving uphill, downhill, or at high alti-
tudes, note the following information:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.
— When driving down hills, you can activate the
hill descent control if you press the brake pedal
while driving in “D” gear. The automatic trans-
mission will select a gear suitable for driving
down the hill and will attempt to maintain the
speed at which the vehicle was traveling at the
time the brake pedal was pressed. Press the
brake pedal if necessary. The hill descent con-
trol will switch off once the hill levels out or
you press the accelerator pedal.
— Utilize the engine braking effect when driving
downhill by selecting the “S” driving program
=> page 97. This especially applies when towing
a trailer. This reduces the load on the brakes.
— Brake in intervals and do not press the brake
pedal continuously.
— Use the hill descent assist if necessary
=> page 107
Inclinometer
Applies to: vehicles with a tilt angle display
You can display the vehicle's sideways angle and
lengthwise angle in relation to the horizon.
— Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
— You may need to scroll down to the Inclinome-
ter display.
The sideways angle of your vehicle should not ex-
ceed the yellow range in the gauge. If it reaches
the red range, there is a risk that the vehicle
might tip.
The steering wheel angle, the elevation, the com-
pass direction, and the geo-coordinates of the
current vehicle position are displayed in addition
to the current vehicle angle. You will also receive
information about the maximum sideways and
lengthwise angle that was reached in the current
106
driving cycle. These values are reset when the ig-
nition is switched off.
Note that the accuracy of the display depends on
the driving situation.

A WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill
climbing ability of your vehicle. Your vehicle
could tip or slide.
— Do not drive at an angle on steep inclines
and hills. If your vehicle is about to tip, you
must immediately start steering in the di-
rection of the downward slope to reduce the
risk of an accident.
— Always be ready to brake when using the hill
descent control function.
— Applies to: vehicles with an inclinometer: Do
not rely only on the inclinometer when as-
sessing the driving situation.
Ole MLAs)
Your vehicle is not an offroad vehicle. Note the
following points when driving offroad:

— Drive slowly and carefully.
—To reduce the risk of underbody damage, pay
attention to the vehicle's ground clearance and
drive across raised areas of the ground with the
wheels on one side of the vehicle, instead of al-
lowing the center of the vehicle to pass over the
raised areas.
—To reduce the risk of becoming stuck, drive
through sandy or swampy areas at a steady
speed and without stopping, if possible.
If necessary, use the following functions:
— Audi drive select* Offroad mode > page 108
— Hill descent assist* > page 107
—Inclinometer* > page 106
— Raising the vehicle > page 109
— Limit ESC > page 113

ZA WARNING
Only drive in terrain that is suitable for the ve-
hicle and your driving ability.

4M1012721BA
Driving

@ For the sake of the environment
Avoid actions that are damaging to the envi-
ronment. Show respect for the natural envi-
ronment and remain on marked routes.
@ Tips
Clean your vehicle after driving offroad. Dirt
and stones falling off your vehicle can affect
other road users.
Driving through water
If you must drive through water, follow these in-
structions:
— Check the stability of the ground, the current,
and the water depth. If the ground is unstable,
there is a strong current, or there are waves,
the water must only reach up to the lower edge
of the body at the most.
— Deactivate the Start/Stop system.
— Drive carefully and no faster than at walking
speeds to prevent the front of the vehicle from
creating waves, because they could splash
above the lower edge of the body. Oncoming
vehicles could also create waves.
— Do not stop the vehicle while in the water.
— Drive in reverse.
— Do not turn the engine off.
Hill descent assist
Applies to: vehicles with hill hold assist
The “& button is located in the function bar on
the lower display. It lights up when the system is
turned on.
Hill descent assist can assist you when driving
down hills by maintaining a constant vehicle
speed by automatically braking all four wheels.
You can adjust the speed using the accelerator
and brake pedals. The regulation depends on the
hill and the vehicle speed.
> Switching on: press a
> Switching off: press “2 again.
Active regulation
Regulation begins shortly after you start driving
and is possible at speeds up to approximately 19
mph (30 km/h) and on hills that have an approxi-
mately 6-60% grade. If these conditions are met,
regulation will be activated and the indicator
light will turn on.
Ready mode
If one of the requirements for active regulation is
not met, the system will be in ready mode. The
a indicator light will turn on. Once the require-
ments are met again, the system will be able to
provide active regulation again.

ZA WARNING
After driving through water, press the brake
pedal carefully to dry the brakes so that the
full braking effect will be restored.
@) Note
Vehicle components such as the engine, drive
system, suspension, or electrical system, can
be severely damaged by driving through wa-
ter.
@ Tips
If possible, avoid driving through salt water
because it increases the risk of corrosion. Use
fresh water to clean any vehicle components
that come into contact with salt water.

ZA WARNING
— Be ready to apply the brakes at all times
when using the hill hold assist.
— Always adjust the speed to the visibility,
weather, road, and traffic conditions. The
system cannot replace the driver's atten-
tion.
— The system cannot maintain a constant vehi-
cle speed in all situations, for example when
on smooth or slippery ground. This can in-
crease the risk of an accident.
G) Tips
If you select the Audi drive select* offroad
mode, hill descent assist will switch on.

107

4M1012721BA
Driving dynamic

Based on the selected setting, the air suspen-
sion* will adjust the ground clearance and the ac-
tive roll stabilization* will provide various de-
grees of compensation for vehicle movements.
Engine sound
The engine sound adapts and can be subtle to
sporty.
Suspension
XCEL Melia Ley
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
» Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
> Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
> Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower at speeds of approximately
20 mph (30 km/h) and below. This function may
only be used temporarily when increased ground
clearance is necessary. It is not intended for long
drives.
() Note
—Also refer to the information about ground
clearance > page 109.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
— Lower the rear* of the vehicle

ZA WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.


() Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
109
>