2020 AUDI Q7 tires

4M1012721BA
Wheels

minute and then stays on, there is system mal-
function. Try to store the correct tire pressures
= page 265. Insome cases, you must drive for
several minutes after storing the pressures until
the indicator light turns off. If the indicator light
does turn off or turns on again after a short peri-
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
have the malfunction corrected.

ZA WARNING
— If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking maneu-
vers. Stop as soon as possible and check the
tires and their pressure.
— The driver is responsible for maintaining the
correct tire pressure. You must check the
tire pressure regularly.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the tire pressure monitoring system
indicator may be delayed.

G) Tips
— The tire pressure monitoring system can al-
so stop working when there is an ESC mal-
function.
— Using snow chains may result in a system
malfunction.
—The tire pressure monitoring system in your
Audi was calibrated with “Audi Original
Tires” > page 253. Using these tires is rec-
ommended.
Storing tire pressures
Applies to: vehicles with Tire Pressure Monitoring System in-
dicator
If the tire pressure changes or a tire is replaced,
it must be confirmed in the MMI.
> Before storing the tire pressures, make sure the
tire pressures in all four tires meet the speci-
fied values and are adapted to the load
=> page 256.
> Switch the ignition on.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Tire pressure
monitoring > Store tire pressure > Yes, store
now.
@) Tips
Do not store the tire pressures if snow chains
are installed.
Run-flat tires
Applies to: vehicles with run-flat tires
Run-flat tires can allow you to remain driving
when there is a loss of pressure.
Run-flat tires have reinforced sidewalls that pro-
tect
the tire if there is a loss of pressure.
If the tire pressure monitoring system indicates a
loss of pressure in one or several tires, you can
continue driving on run-flat tires for at least 20
miles (30 km). Drive to an authorized Audi dealer
or authorized Audi Service Facility immediately to
have the problem corrected.
Continuing to drive on run-flat tires is no
longer possible if:
— There is visible damage to the tires, such as
cracks in the sidewalls
— Strong vibrations are felt while driving, or the
tire begins to smoke due to a strong build-up of
heat
— The tire has been heavily damaged, for example
in an accident. There is a risk that parts of the
tire tread will detach and damage important
vehicle components.
— The Electronic Stabilization Control (ESC) is not
working or is continuously running
— The tire pressure monitoring system is not
working
If it is no longer possible to continue driving de-
spite having run-flat tires, see an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.

ZA WARNING
Run-flat tires may only be used on vehicles
that were equipped with them at the factory.
— The vehicle must have suspension designed
for run-flat tires and a factory-installed tire
pressure monitoring system. >

265

Wheels


— Incorrect use of run-flat tires can lead to ve-
hicle damage or accidents. Contact an au-
thorized Audi dealer or authorized Audi
Service Facility to learn if run-flat tires may
be used on your vehicle and if so, which
ones.
— If run-flat tires are used, they must be in-
stalled on all four wheels. Mixing tire types
is not permitted.
— If you have to drive when the tire pressure is
too low or there is no tire pressure, note the
following:
— Do not drive faster than 50 mph (80 km/h)
because this increases the risk of an acci-
dent. Observe any laws specific to the
country where you are driving.
— Avoid full-throttle acceleration, heavy
braking, and fast cornering, because this
increases the risk of an accident.
— The vehicle may become more difficult to
control.
— See an authorized Audi dealer or author-
ized Audi Service Facility for assistance if
the tire is too heavily damaged.
— Have the faulty tires replaced and the rims
checked for damage by an authorized Audi
dealer or authorized Audi Service Facility.
— The driver is responsible for the vehicle, for
correcting the tire pressure, and for replac-
ing faulty parts. Therefore, always adjust
your driving to the current situation.

G@) Tips
— Audi Original run-flat tires can be identified
by the “AOE” labeling on the tire sidewall.
— You can use the tire mobility kit* on run-flat
tires > page 273.
266

4M1012721BA
Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
267
>

Care and cleaning


height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash
operator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.

— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding @) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning



Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 55
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning solution
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >

268

Emergency assistance

> Remove the rest of the wheel bolts.
> Remove the wheel >(). The alignment pin re-
mains in the hole while doing this.
Installing a wheel
Read the directions on > page 278 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@.
> Install the wheel bolts and tighten them gently
using the hex socket.
> Remove the alignment pin and tighten the re-
maining wheel bolt.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench.
The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.

ZA\ WARNING
— Read and follow the important information
and notes under > page 253.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex socket will not achieve the required
tightening torque, which increases the risk

of an accident.
©) Note
When removing or installing the wheel, the
rim
could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.

To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
278
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> Store the replaced tire securely in the luggage
compartment > page 82.
» Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it in the MMI
=> page 265.
> The wheel bolt tightening specification must be
120 ft lbs (160 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Jump starting
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
If the engine does not start because the vehicle
battery is drained, you can jump start your vehi-
cle using another vehicle. Jump start cables are
needed to do this.
Both vehicle batteries must have 12 V nominal
voltage. The voltage capacity (Ah) of the vehicle
battery that is giving power must not be less
than the capacity of the drained vehicle battery.
Jump start cable
Only use a jump start cable with a large enough
diameter. Note the manufacturer's specifica-
tions.
Only use a jump start cable with insulated termi-
nal clamps.
Positive cable - usually red.
Negative cable - usually black.

Index


ROOFIACK:. cones + sucwows ae crews a cuceTOS wv co a 87
also refer to Roof rack............00 eee 87
Route guidance
StODPING ssiss x ¢ eave ¢ F Sanas ¢ § eGR YS eae 191
also refer to Navigation............... 186
RUMPFLAt CIES) » ey: + 2 secyse 2 s ceases 2 9 ewe 265
Running direction (tires)..............-. 278
S
Safety BeltSicus ¢ s eeus iy wees i RewG Ga emN ee 66
Cleaning’: « « ssi =» een eo www = een eo a8 270
Locking
Securing child safety seats.............. 78
Satellite Map... .. ee. ee eee eee 196
Saving fuel
ENGroy CONSUNIErS: cu = x nous 2 = wares 3 ¢ ee 15
Recuperation « «esc ee ones wen ws were we 15
Screen
refer to Touch display.................. 16
Serewa river's « i cxasns ww inasons «a oncwose so amiuene a 273
SDicard reader(MMI) wesc si isis oi ase vos 210
Search-ared (POD, sasse «2 seca ¢ a caw x 2 eyes 189
Search
function
refer to Free text search............... 219
Seat:heating sosien = a vce x 2 mewn + ei we RO 91
Seats
Adjusting the front seats................ 59
Adjusting the rearseats................ 61
Cleaning s < = secs = + cows ts eee ge geen ae we 270
FOLIA Gia. so cievee we arene © & anaveina v & anaueie » owe 85
Front passenger’s seat adjustment....... 61
Head restraints’; « = ss < = saws x e enw 5 2 we 64
Massage function...............-000 ee 59
Memory function............. 00 cece eee 70
Resetting the position.................. 61
Storing aseatipnotile cose « 2 swe vw anaes x ¥ a 70
Seatventilationion «x scsi oo wwe vo canvas 2 0 a 91
Selecting a source (media).............. 215
Selector lever's « = swe « 2 smae 2 e eee 5s meer « 96
Self-learning navigation
refer to Personal route assistance....... 194
Sensors
COVERAGE ATCAS siciers is & swans © + ceweae eo vesna 119
Locations ....... 0.0... cece eee eee eee 120
Service interval display...............0. 245
Setting measurement units.............. 225
308
SEEING Sis vs cess © os awouens w etewens av pasion We aa 225
Announcements and tones............. 225
BlUGtOOENs « = awe sy meme + o ewe ee eee gs 226
Daterand time vinin « 2 saws ve wine xe were oa 225
Language......... cee cece eee ee eee 225
Measurement units.................0. 225
Mediates « s wc os emis © wen & 6 mane oo oer 220
Navigation.................0..00000- 199
R&GIG sues s ¢ warae x 2 eee Fo RGR Bee EY 208
SOUNG sean o 2 ween o 8 ec es eRe wie 8 Oe 225
SySteM . 0. eee eee 225
THIME ZONE sess ¢ s Sasa so RNG oF SeES 4 ES 225
WIEFIMORSPOU's sores «2 sews oo somes oo omen 182
Setting the language................... 225
Setting the tim@ ss « + 2205 es seen sa pews ees 225
Shade
Rear window/rear doors................ 53
Shift’ pad leSwene: « = savy: 2 » aeme = ¢ ees 5 eee 98
Shipveartier': = ese eeeg cs meee se eee ee ee 109
Shortcut
PEfEPCOSHOUECUES: « sees « 5 cawws x 2 eae a ¥ 21
SHOPECUES:: + x neo: 2 ¢ eases Fe SeUOS Fe Re 21
Shuffl@cas « < sees se eoes st es a ee eee 217
also refer to Shuffle..............000- 217
Side’assistsscs sv aes + ¢ cares + 2 wee yo ws 150
Cleaning the sensors..............0-.. 268
SIMM¢atd « = ssonsis + a ceuvie ¥ stevens wv seein we eee 179
SiriusXM alert notifications.............. 205
Sliding/tilting sunroof
refer to Panoramic glass roof............ 4l
Smmart:favorites:. . icon ee mene vv eacane we sone 205
Smartphone
Wireless:chargings. » «scm» « exsuese a « sumac « 167
also refer to Telephone................ 165
Snow chains..............0 eee eee eee ee 262
Socket... .. 0... eee eee ee eee eee eee 81
Software
Update... 2.0... eee eee eee 226
Software information
Legal Inforitiationls « « caws x © xewy ao cows a 227
Software version (MMI)
Version information..............0005 227
Sound
refer to Adjusting the sound............ 225
Speed limit information
refer to Traffic sign recognition......... 123

4M1012721BA
Index

Speed limits
refer to Traffic sign recognition......... 123
Speedometer............. 000 e eee eee ee iy
Speed warning system.............0200. 123
Sport differentials. «2 cece ee emacs ve seen « 111
Start/Stop system’. « « sees os wees ve eee ee 101
MESSAGES! ssesn » w cuwsnne wv sxenseus 4 0 mtusinie © veeone 102
Switching offandon..............000- 101
Starting to drive........ 2... eee eee ee eee 95
Starting (engine) ........ 00. cece eee 102
SUECEHIMG:. « anniane » w scouie © 6 etenese 9 4 sources 0 6 en 110
Audi drive select..................0.. 108
glsorefer to Steering : «cess sc esos sc ews 110
Steeringlock’ « » sews + s sews s 4 eee + oe 94,110
Steering wheel
AGJUSTING ws i 6 vases. oo exer oo nes ¥ © eos 2 64
Shift paddles............ 00.0002... 98
Steering wheel heating................. 92
also refer to Multifunction steering wheel. . 12
Steps for determining correct load limit... 260
Stopover (navigation) . sess < eses ss wows s 191
Stopping (ENGINE) os ss gees sy oes sk Saws es 102
SS) 0) | 82
Storage compartment................065 82
SEOFAGEIMEL. « wneceoe su anon of © exetene # 0 eowteae a ¥ 00s 82
Streaming
refer to Online media................. 212
Subtitles (DVD) .......... cece eee eee eee 219
Sunshade
Rear window/rear doors................ 53
ROOF’s seins « = seve & 2 cae xe eeurn oe ee eae 4l
also refer to Panoramic glass roof........ 41
SUMVISOMS: oscars @ 6 cowane a scene @ 6 axene « avanens w a 52
SUSPENSION sau: xo nor = 0 mem 3 wa as eee 109
Audi drive select...............00000. 108
Swap call... 2.2... eee eee eee ee 172
SWEPVEASSISE seccees we seco woo aseone vw ene © we 148
Symbols
Navigation....................00000. 192
TrattiCes 2 5 mews 2 2 wean = 68,8 4 Bae GX BO 198
also refer to Indicator lights.............. 7
SYNC (climate control system)............ 90
SyStENI SELCINGS seazx sv mews se mews = Sees < 225
T
TaChOMEter iss ¢ 2 sewn ¢ a eee ¢ 2 eee E KOR 11; 13
Tail lights
Cleaning ........ eee eee eee eee 268
Technical data.....................00. 297
Technical modifications................. 292
Telephone. « «ssc © 2 enis © 9 awe ¥ 9 eee © oe 165
Audi phone box............0.--00 eee 167
Connecting acellphone............... 165
Dialing. aMMMmber’. cias sees os wean 2 2 ws 171
Options during a phone call............ 172
Playing tHUSIC sous: ¢ x wane 9 2 eee 5 a es 8 211
Temperature display (outside temperature) .. 14
Temperature gauge
COGLAIIE wees x ¢ sues x ewes 3 © eps Fe eRe 11
TeXtinput ess = ¢ eens ¢ i ewe 5 8 caas ¢ 2 eee 22
Text messages
S@tUINGS ios s » aoew + Karem ws Hem & x ROR 4 172
Text messaging settings............... 172
also refer to Text messages............ 172
Tie-GOWNS . 6... eee eee ees 86
Tightening specification
Wheel bolts..............0. 00 eee eee 278
Tightening specification (wheel bolts) .... . 278
TIMG eet eee 14
tiptronic
refer to Manual shifting................ 98
Tire Mobility System (tire repair set)....... 273
THOS Coe eect tees
Loose wheel warning
Lowsprofiletires s sais 2s wee 2 0 wae seer
Repairset..........0..0.....0 0000004
REplaciitg = seas ¢ sean ¢ aren § + eee8 GY ee
RONSF lat in 2 wes as aise oo wee so oe oo
Service life... . eee eee eee eee

Tire pressure....
Tire pressure monitoring system.... 263, 264
Tire pressure table................00.. 257
Tire pressure (trailer mode)............ 115
Treadwear indicators.................. 255
Unidirectional.................0. 248, 278
Uniform tire quality grading............ 263
Tires and wheels
Glossary of tire and loading terminology .. 249
Tires and vehicle load limits............ 258
Toll Module
refer to Integrated Toll Module......... 128
TOO bs arcssire 6 iocrnine so aresnee 6 w aeaie sw ecm oe an 273
TOOL PStiies 2 vasa «2 matin « ¥ waTeG a 4 OA © 8 8 18

Index

Top tether anchor (securing the child safety

SQat) occ ccc ce eee eee eee nee 79
Touch display
Adjusting feedback..............-.0005 18
QPeratinG's » vse 2 2 cise « 2 arses sa won 6 eo 16
TOWINGies ¢ 2 wegs s secu ¢ s peeem © = eres § 2 oe 280
Towing lOOp = sem: <2 wees =e ease seen 281, 282
Towing protection monitoring............. 33
TPMS
Tire pressure monitoring system........ 264
Trafficinformation = sey « : weer: x 2 eos sa 198
Traffic light information................ 125
Traffic sign recognition...............4. 123
Traffic SIGNS... kk eee eee 126
Thaker loa isis © + senss2e « « aneseue a o ameuene 4 aanwis 298
Trailer mode
Airsuspension............-.0-.0-0005 115
Trailer mode (navigation) .............. 200
TrailePtOwiiG'ss « = see <= seem = 2 noe ee eos 115
Tongue Weight: « s sws se ewes 4 e ores oo ov 115
Trailer load... 2... eee eee eee eee 115
Traile review, scones ss meres ao moans oo anamin © eames 160
TUPMASSISE scsi «5 csecare © 3 weaves oe come ao eee 149
TUrnsignalls wise s 2 sass a ¥ momen oo eet so Ee 46
U
Uniform tire quality grading............. 263
Unlocking and locking. ...............605 30
By remote:control... « cio. se cwwa se ome vee 35
Using the lock cylinder 33
With the central locking switch.......... 32
With the convenience key............... 35
Updater(Software). wie cs ose 2 a anu © a ave 226
Updating stations (radio)................ 202
USB
Adapter’s « « sso wane 2 3 wesc a 6 aisnene @ 6 aw 167
USB charging Ports. « secu ox wsse oo snomne w oven 81
USB stick
refer to Audi music interface........... 213
Using residual.heatiessss se ses 6 5 wae oo arn o 91
Vv
Vanity MirtOties: 2 2 sss 2 3 mes © x mene © x ome 53
310
Vehicle
Angle... cece cece eee 106
Care/cleaninig « sews ss ween + x wee + a wees = 267
DIMENSIONS «saves os sane © cae ao meme a oy 297
Identification data................00. 297
QUt-OF SERVICE ¢ sex « = semen ss pees se Sees 272
Raising’ « «wie vo mein 3 w sae ¥ 0 eee ¥ we 276
Starting... 02... 00... eee eee eee 94
TRANSPOFt siscsu s = weeny = ¥ So0R% 5 F DORs FE 109
Vehicle care... 2. eee eee ee 267
Vehicle control services..........-...--- 180
Vehicle data label.............0.....000. 297
Vehicle identification number............ 297
Vehiclejacks. «2 essceie xs comece ve assem ve meee vs 273
Lifting points .......... 0.0... e eee 276
Tire change mode.............---.00+ 275
Vehicle key. 2s isas cs tease oven ad bres 30, 34
Vehicle start systeM.............00 eee 102
Vehicle tool kit... 6... cece cece eee 273
Ventilation. . 2.0... 2. eee eee eee 89
VIEW button... ... 2. eee eee eee 12
Voicemail . o cace oo mance ve meee vo ernie os 171.
Voice recognition system................. 25
External... .... ccc eee cee eee eee 26
Operating.............. 0.2.00. ee eee 25
Ww
Warning lights
refer to Indicator lights.................. Z
Washing matte finish paint.............. 267
Weights ........ 2... 0 cece eee eee eee 298
Wheel bolts....... 0.0... e cece ee eee ee 260
ANtI-theft occ: ss que 5 ¥ gee ee Ree ee eS 276
Tightening specification............... 278
Whieelsts «sss so save sw snscaws wa arava © anweone 246
Cleaning.......... 0. eee eee eee eee 269
Glossary of tire and loading terminology... 249

Loose wheel warning 261
REPILEGIG « visene + susonae » 0 anexane nH anetatie © & wt 275
Tire pressure monitoring system........ 264
Tires and vehicle load limits............ 258
Wheel Wench: « + ser s 2 meme sv eee ee ree 273
Wi-Fi
HotspotisettingSiins so sass 9 & mane so wears 182
Online media...............00000000. 212
Using a hOtspOt's esas se eos ss ees 5 8 aes 179