2020 AUDI Q7 service indicator

Trailer towing

correctly will help to achieve this weight. Having
the tongue weight too low affects the vehicle's
handling.
You can determine the tongue weight using a
tongue weight scale, a bathroom scale, or a pub-
lic weigh station, for example.
The permitted tongue weight of your vehicle can
be found in the vehicle documentation or in
=> page 298.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 256. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The tire pressure must be increased an additional
3 PSI (0.2 bar) for towing loads over 6,600 lbs
(3,000 kg).
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
116
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
The turn signals are activated in trailer mode if
the & indicator light blinks. If a turn signal on
the trailer or on the vehicle fails while in trailer
mode, the indicator light will not blink twice as
fast to indicate this.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 108
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >,
=> page 109.
For vehicles with a factory-installed trailer hitch,
the air suspension trailer mode will automatically
switch on if you connect the trailer cable to the
socket.
For vehicles with a retrofitted trailer hitch, you
must switch on the air suspension trailer mode
manually.
Applies to MMI: select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.

4M1012721BA
Driver assistance

Distance warning
Applies to: vehicles with distance warning
S| | S|
| |

Applies to: vehicles with adaptive cruise assist
Fig. 119 Instrument cluster: display of the current dis-
tance
RAZ-0400

Applies to: vehicles with adaptive cruise assist:
Fig. 120 Instrument cluster: distance warning
General information
At speeds above approximately 40 mph (65
km/h), this function measures the distance to the
vehicle ahead as time. If the distance falls below
the warning threshold, the system warns you of
the hazard with the | indicator light.
Image in the Driver assistance display
Applies to: vehicles with adaptive cruise assist
The display only appears if the Driver assistance
display is selected on the on-board computer
=> page 14 and the adaptive cruise assist is not
actively controlling the vehicle.
@) Detected vehicle driving ahead
@ Use the markings to help you estimate the
distance to an obstacle. Each marking repre-
sents approximately one second.
@) Set warning threshold. Depending on the set-
tings, the display will be colored in from the
bottom to the top.
@ The actual distance is smaller than the set
distance and you will be informed about the
danger.
Adjusting the distance warning
The system can be switched on and off in the
MMI > page 121.
You can adjust the distance warning threshold to
your preferences. The settings depend on the ve-
hicle equipment.
— Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (<3) > Distance
warning
Messages
rg or 3!-| is displayed when there is a malfunc-
tion, the distance warning functions may be un-
available or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 120 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

ZA WARNING
Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
G) Tips
— The driver is always responsible for adhering
to the regulations applicable in the country
where the vehicle is being operated.
— You may fall below the warning threshold
briefly when passing or when quickly ap-
proaching a vehicle driving ahead. There is
no warning in this scenario. A warning is giv-
en only if you fall below the warning thresh-
old for an extended period of time.

143

4M1012721BA
Driver assistance

@) Tips
— System functions may not be available if the
ESC is limited or switched off, or if there is a
malfunction.
— An indicator in the instrument cluster will
inform you when there is an intervention.
ae
Applies to: vehicles with turn assist
When your vehicle is turning
The turn assist can assist you with a braking in-
tervention when starting to drive or when driving
slowly, to reduce the risk of your vehicle colliding
with an oncoming vehicle when you are making a
left turn. The braking intervention causes your
vehicle to stay in its lane. The function is only
available when the turn signal is turned on and at
speeds up to maximum of 6 mph (10 km/h).

Z\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— The turn assist does not react to pedes-
trians, animals, crossing objects, and ob-
jects not detected as vehicles.
@) Tips
— System functions may not be available if the
ESC is limited or switched off, or if there is a
malfunction.
—An indicator in the instrument cluster will
inform you when there is an intervention.
Adjusting Audi pre sense
Applies to: vehicles with Audi pre sense

The system can be switched on and off in the
MMI > page 121.
You can adjust the Audi pre sense functions to
your preferences. The settings depend on the ve-
hicle equipment.

D_ In certain countries
> Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (@}) > Audi pre
sense.
Possible settings:
— Turn assist
— Swerve assist
Prewarning!) - The prewarning can be switched
off or the Audi pre sense warning time can be set
(Early/Medium/Late).
Set the warning time for the early warning to
Early at first. If you feel that the prewarnings ap-
pear too early, then set the warning time to Me-
dium. The Late warning time should only be set
in special circumstances.
@) Tips
— Switch Audi pre sense off when you are not
using public streets, when loading the vehi-
cle onto a vehicle carrier, train, ship, or oth-
er type of transportation, or when towing
the vehicle. This can help to prevent an un-
desired intervention from the Audi pre
sense system.
— If the system is switched off, it switches on
again automatically once the ignition is
switched on again).
— Certain settings are stored automatically in
the active personal profile.
Messages
Applies to: vehicles with Audi pre sense
re or s displayed when there is a malfunc-
tion, the Audi pre sense functions may be un-
available or may be limited.

A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 120 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service
149

4M1012721BA
Driver assistance

Intersection assistant
Applies to: vehicles with intersection assistant
o D
oS
& > &
ao

Fig. 127 Instrument cluster: directional display from the
intersection assistant
General information
The intersection assistant can warn the driver of
approaching cross traffic in complex intersections
> fig. 126.
The system monitors intersections and exit
ramps using the sensors installed in the vehicle
that detect the front and side areas around the
vehicle. Moving objects that are approaching
from behind, such as cars, are detected within
the limits of the system > A\. The system can al-
so warn the driver of a potential collision with de-
tected approaching cross traffic in intersections
and exit ramps with poor visibility.
Requirements for using the intersection
assistant:
— The speed must not be higher than approxi-
mately 18 mph (30 km/h).
— The “D” gear is selected.
Displays, warnings, and braking
— Display: the red arrow (@) can indicate the direc-
tion from which the cross traffic is approaching.
The indicator in the upper display only appears
when the parking aid is activated. For vehicles
with peripheral cameras only in the Front and
Front corner camera views. The display only ap-
pears in the instrument cluster > fig. 127 when
the Driver assistance display is open in the on-
board computer > page 14.
— Warnings: the message Cross traffic! © can
warn you of critical cross traffic when driving
forward. There may also be an audible signal.
— Automatic brake activation: if you do not react
to a warning, a brief braking by the system can
warn you of a potential collision with an ap-
proaching object when driving forward at
speeds up to approximately 6 mph (10 km/h).
Switching the intersection assistant on and
off
— The system can be switched on and off in the
MMI & page 121.
Messages
If Ey, or > is displayed when there is a mal-
function, the intersection assistant functions
may be unavailable or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 120 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

Z\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— The intersection assistant will not provide
alerts about people and cannot warn you
about every type of approaching objects,
such as cyclists. Always monitor the traffic >

153

4M1012721BA
Parking and maneuvering

Rear cross-traffic assist
Applies to: vehicles with rear cross-traffic assist
3 s
&
= st a

Fig. 136 Upper display: rear cross-traffic assist display
General information
The rear cross-traffic assist monitors the area be-
hind and next to the vehicle using radar sensors
at the rear corners of the vehicle. The system can
detect moving objects that are approaching, such
as vehicles > fig. 135. A display in the MMI and
various warnings provide assistance when exiting
a parking space.
Requirements for using the rear cross-traffic
assist:
— Reverse gear must be engaged and the speed
while driving in reverse must not be higher than
6 mph (10 km/h).
Displays, warnings, and braking
— Display: the indicator @ in the upper display
only appears when the parking aid is activated.
In vehicles with peripheral cameras, the display
only appears in the Rear and Rear corner cam-
era views. Arrows show the direction from
which the cross traffic is approaching.
— Audible warnings: an audio signal may sound
as an additional warning when driving in re-
verse.
— Automatic brake activation: if you do not react
to a warning, a brief braking by the system can
warn you of a potential collision with an ap-
proaching object.
The audible warning signal and the automatic
brake activation occur only when driving in re-
verse.
Switch rear cross-traffic assist on and off
— Applies to MMI: Select on the home screen: VE-
HICLE > Parking aid > Rear cross-traffic assist.
Or
— Select |--| > Rear cross-traffic assist in the upper
display when the parking aid is active.


Messages
re or >% is displayed when there is a mal-
function, the rear cross traffic assist functions
may be unavailable or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the sensor area in the ve-
hicle rear and try to turn the systems on again
later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-


— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— The rear cross-traffic assist will not provide
alerts about people and cannot warn you
about every type of approaching objects,
such as cyclists. Always monitor the traffic
as well as the vehicle's surroundings with di-
rect eye contact.
— The system may not react if objects are ap-
proaching very quickly.
— The rear cross-traffic assist will not provide
alerts if your vehicle is parallel parked or if

163

4M1012721BA
Emergency call

LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 185.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 185, LED
status and > page 185, Messages.
@) Tips
If the emergency call is canceled due to a
poor connection, then the system automati-
cally tries to connect again.
Applies to: vehicles with emergency call function
& Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
& Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.

D_ The availability of the services offered depends on the
country and may change in the future.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.

Calling online roadside assistance
Applies to: vehicles with online roadside assistance

[RAzZ-04a3|
2



Fig. 142 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button @). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button @) by mistake, then
press it again. Or
> Applies to: MMI: Press Cancel or End call.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI.
(i) Tips
If the roadside assistance call is canceled due
to a poor connection, then the call must be
made again.
185

Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.

Fig. 143 Upper display: standard map: route guidance is
not started
Opening navigation
> Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 187, fig. 144.
@ Open intelligent search directly > page 187.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 193, Map operation.

the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle


to reduce the risk of an accident.


Z\ WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 18,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow

186
® Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 178.
@ Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion using the upper display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All important destinations can be displayed in
the vehicle and in the myAudi app.
To download the destinations automatically into
the vehicle, we recommend linking the access >

4M1012721BA
Checking and Filling

The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 229.
For the tank capacity in your vehicle, refer to the
Technical Data > page 297.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the Ey indicator light will
turn on.
If the central locking system malfunctions, there
is a fuel filler door emergency release
=> page 232.
Messages
FAY Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.

flying sparks. Sparks can start a fire when
refueling.


Z\ WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause


A WARNING
Transporting fuel containers inside the vehicle
is not recommended. Fuel could leak out of
the container and ignite, especially during an
accident. This can cause explosions, fires, and
injuries.
— Ifyou must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
— When using fuel containers made of met-
al, the fuel pump nozzle must always re-
main in contact with the container to re-
duce the risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.



) Depending on the engine and country
@) Note
— Remove fuel that has overflowed onto any
vehicle
components immediately to reduce
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel may enter the exhaust
system and increase the risk of damage to
the catalytic converter.
231