2020 AUDI Q7 bluetooth

— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 213, Multimedia
connections/> page 211, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 226 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

222

4M1012721BA
Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 213 using a USB adapter
=> page 213, fig. 155, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press OQ.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 178.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 178. Make sure
the function > page 175, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 26.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
223

Audi smartphone interface

— You cannot connect any mobile devices via — AUDI AG merely provides access to third
Bluetooth when an Audi smartphone inter- party services through the MMI and does
face connection is active. not assume any responsibility for the con-
— Usage of the Audi smartphone interface de- tent of these services.
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 213.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 226. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 18. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 213.
Check if the requirements needed to connect a smartphone have been met.

224

Additional settings

@) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.
Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Software update
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
> page 221.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.

ZA WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction

corrected.

226
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, press Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
(i) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
Connection manager
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset

4M1012721BA
Additional settings

myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 223.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 178.
Connection options
Requirement: the connected devices menu must
be displayed > page 226.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI > page 226 and mobile device.
» Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 165.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected device will be disconnected from the
MMI.
Deleting a device
> Press on a menu item, such as Telephone 1.
> Press and hold an element until the Options
menu is displayed.
> Press Delete.
If a device is listed multiple times, it will be de-
leted from all menu items.
Additional options
Depending on the selected function, additional
options
may be available.
Requirement: the connected devices menu must
be displayed > page 226.
> Press on a menu item, such as Telephone 1.
>» Press and hold an element until the Options
menu is displayed.
Bluetooth profiles
You can switch desired profiles on or off sepa-
rately in the MMI.
Favorite
To set a paired mobile device as the default
phone, activate this function in the MMI.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
General information
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
Pceygure vec aE
> Applies to: MMI: Select on the home screen:
SETTINGS > General.
License subscription
Version information
Legal information
Possible options:
— Software information
— About Audi connect
Audi smartphone interface
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI > page 223.
227
>

Data privacy

@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
@ Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 20.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
290
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped
with persistent data logging. Please review the
complete Privacy Statement to understand our
data handling practices with respect to a particu-
lar service.
You can find additional information about our da-
ta privacy practices in your MMI.
>» Applies to: MMI: On the home screen, select:
SETTINGS > General > Legal notes > About
Audi connect.
Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.
For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions, >

Index

Battery
Charging (12 Volt vehicle battery)....... 244
Vehicle battery (12 Volt)............... 242
Winter operation (12 Volt vehicle battery) . 242
Blinds
refer to Panoramic glass roof............ 41
Block TOUtC scan + « cesanin & meson © wanes a > ennaKes 194
Blowel’s « cscws 6 o snare a o aeons & H scaeens @ o tawens © « 90
Bluetooth
Audio player. .... 0.0.2.0... eee eee eee 211
Connecting acellphone............... 165
Deleting a device ...... 0.6. sec eeee eee 227
Device overview « ciccie « + cccvwse «6 ssesue «+ sere 226
Disconnecting adevice................ 227
Displaying profiles.................... 227
Searching fora device................. 227
Selecting adevice.................04. 227
Specifying’a favorite aes se css ye owes ae 227
Brake fluid
Checking the brake fluid level........... 241
Brake@Sicone 2 y sauoe « 2 aaeay g 2 aaeee oe marae 4 2 eee 102
Brrakerassist®. cvs « x saree « a sacnave a « amavens = « 112
Brake fluid... 2. eee eee eee 241
Emergency braking function............ 105
AO Besesos x 2 cnsoams oo sacaings wo wmmmitss os aims @ a1 sen 106
New brake pads............0 02.0 eee ee 103
Break-in security feature..............0-- 33
Breaking in
New brake pads..............---000-- 103
N@W tINGS's « & sreiae & & seen & 2 saver x weirs 8 253
Browser
refer to Mediacenter...............04. 216
Business. addressiis. «vias. won a & manna a io 195
Cc
California Proposition 65 Warning........ 234
Battery specific........... 0... e eee 243
CALLLISE,. success ot ewes os: ciara oo mean ea 169,171
CAMP ASiisie se wawis ow enn oH reMaSE Ww oweneRs a 8 119
Locations .......... 0... cece eee eee ee 120
Capacities
Fueltank...... 0.0.0... eee ee eee eee ee 297
Washer fluid reservoir..............005 297
CarGO:TlOOP x: « x eawn sz weme + o were oe eee ge 87
Cargo (Tatis = sciss < 2 sevon ¢ ¥ Sases ¢ Hae TE Be 87
Cargo net... cece eee cece eee eee 86
300

Car KO Yciie 2 veers eueenes eo eteneoe © 8 aeevnue ov ema 34
Car phone
Serial number (IMEI) .................. 175
SWItCHING OM sc, ¢ eee ss Geen se Ewes Be 175
Carwash... i.e cece eee eee 267
Catalytic converter.................000. 232
Cell phone
refer to Telephone.............0ee0ee- 165
Cell phone compartment
refer to Audi phone box............... 167
Central locking: < 2 ses s ewes se een sv es
NUTO:LOCKS 2 sac 2 wane 2 omom 0 3 eam x & eae
Convenience key
Convenience opening and closing......... Al
Luggage compartment lid............... 37
Mechanically unlocking and locking....... 33
MBSSA0ES < seus 2 5 aes 4 FOS oA aeOR 8 5 EE 32
Remote control key.............--00005 35
Setting... 2... cece cece eee eee
Vehicle key . .
Central locking switch..............20--. 32
Ceramic brakes................0000000 103
COEF CATO cn ws. setae oo annem 0 a aconeee 0 © ampere 295
Charging
refer to Power sourceS.........---.0000- 81
Charging the battery (mobile devices). 167, 213
Child safety lock
Climate control system controls inthe rear. 40
PoWer Wind OWSiies « ¢ awwa x 4 awe va aaron oe 40
REAR OOS a a 6 cnerevs 2 wrens o aamene wo © vee wo 40
Child safety:seats:. «2 cccee so ese ve eee 6 wane 75
Securing to the top tether anchor........ 79
Securing with a safety belt.............. 78
Securing with LATCH: ss ssi av sewers ¢ & anaes 77
Cleaning s savas « 2 cause @ s ears 5 2 oom 4 RoE 267
Cleaning Alcantara.............. eee eee 270
Cleaning artificial leather............... 270
Cleaning carbon components........ 269, 270
Cleaning controls...............002000. 270
Cleaning decorative parts/trim........... 269
Cleaning exhaust tail pipes.............. 269
Cleaning plastic parts................4.. 269
Cleaning textiles... coc. cries evens ee 270
Climate control system...............005 89
Climate control system controls in the rear
Child safety lock « wsccsss sass 6 eevee 2 wesees « 40

4M1012721BA

Favorites
Bluetooth ........ cece eee eee eee 227.
NavViGatiGnis « = snes 5 2 anes 2 ¥ aes & 2 Ree 189
RadiObes. cs scwas x awsome. w cecteee we v cmermes om ow 204
Telephone .......... 0. cece e eee eee 170
Federal Communications Commission (FCC) . 295
File formats (media drives).............. 221
Fixture@S@ tics: os maw s x wees ov mewn ov ie @ 2 86
FOG (WINDOWS) ie x 2 seine x 2 sweets 2 a mene vw es 91
Folding the backrest down/up............. 63
Folding the rearseats............--..00. 85
Footwell temperature...............-00. 92
For the sake of the environment
Disposing of engine oil................ 238
FUCLING's & crcisis +o sesinsne sw arava © 8 aeite © # ose 230
Leaks... 2... eee eee 234
Fragrance....... 0.0.00. cece eee eee 91,92
Free text search
Media... ... eee eee eee eee 219
RaGiGves « s wens « x ome go cee 2 seem 2 ae 204
also refer to Intelligent search.......... 187
Freeze protection
Coolant... . 6.6... ce eee eee ee eee eee 239
Front:centerartmrest . vices eo nice ae nese oo 61
Front collision warning
refer to Audi pre sense front............ 146
Front passenger’s seat adjustment
PRON ts = zesn: ¢ 2 wees § 5 savee 5 5 eee Ey eR Fe 61
ROAR innsncs « & sxosuns & o snveaus xv onamen & 0 eet 8 ae 61
Front wiper blades
Changing.......... eee eee eee eee 54
Cleaning .......... 2... eee cece eee eee 54
Fuel... ec eee ee eee eee 229
AGGITIVES « cree: 2 2 geen ss gown se ees 230
Current consumption..............00005 14
Fueldisplay........... 0... cee eee eee 11
Fuel tank capacity.............-...00-. 297
GaSOlING « sissies & snewase 6 arenies oo wanes 8 w is 229
Reducing fuel consumption............ 100
Fueling
Fuel filler door. .... 0.0.0... cece eee ee 230
Fuel filler door emergency release....... 232
Fueltankc capacity’. « sia oo ncunin «a enema © 297
G
Garage door opener.............--02 eee 42
GarmentihOoks esiscas «x cocoa vo aso v a menine vos 82
Gasolimerecan « & wsivie a a eiswine a 8 sree ¥ 6 orien os 229
Additives..................000000008 230
Gasoline MIXtUIE coc sie ee ei eaaa ee gee 229
GAWR
refer to Gross Axle Weight Rating (GAWR) . 298
GOarSs « = sewn ¢ seems so eS se Fees ee Ree ee 96
Glossary of tire and loading terminology... 249
Glove compartment...............00000e 82
Gross Axle Weight Rating (GAWR)........ 298
Gross Vehicle Weight Rating (GVWR)...... 298
GVWR
refer to Gross Vehicle Weight
Rating (GVWR) « sews 2 2 seme = 2 sees & 2 ees 298
H
Hatidstrée’s < aces « sac « » nau & = ewe oD oe 166
Hafids | Free Profiles: « ¢ aaciu «4 aim a seem ea 166
Head-up display
AGjUSUING scx = = cows 5 © gems so ees ee ee ge 24
Adjusting the brightness................ 51
Operating................2.00.000 000. 24
Headlight range control................0- 4S
Headlights
Cleaning.......... 0. cece eee ee eee eee 268
Headlight range control................ 45
Washer system. .............00 0-0 a ee 53
Head restraints
AdjUStINg 2... eee eee eee eee 65
Removing and installing................ 65
Heated rear window.................005- 91
Heated steering wheel.................0. 92
Heating. ..... 0.0... cece eect eee 89
HFP
refer to Hands Free Profile............. 165
High beams
High beamassistant’s seus « ¢ seme « x nouns ¢ 8 46
Highway lights « wes s seme : sues : seam es AS
Hill descent assist..................00. 107
Hill descent control.................005 106
Hill hold assist... 2.0.0.0... 02. eee eee 96
Home
refer to Home address...........-.04. 195
Home address...............00 00 ee eee 195
HomeLink
refer to Garage door opener............. 42