2020 AUDI Q3 USB

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Media

all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 184.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@) Tips
— Always follow the information found in
=> page 73.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (= page 182, fig. 133).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 182.
—SD card > page 180.
— USB > page 182.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 180, or you can con-
nect an external device directly to the Audi mu-
sic interface > page 182.
— Connect online media > page 181.
183

Media

Accessing media
Playing media files using the center display
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 184.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 183.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select the
button > Switch to radio/Switch to media.
@) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the center display may be re-
quired.
3 § 3 &
ey |



Fig. 134 Center display: media center view
184
Various categories are available in the media cen-
ter for selecting media files or browsing through
media sources.
You can browse through your music collection us-
ing the categories in the media center, such as al-
bums. You can browse through the active source
or any available source (for example, an SD card).
While browsing through the media center, the
music from the active source will continue to
play.
Opening the media center using the center
display
> Applies to: MMI: Searching any source: select
on the home screen: MEDIA > Source > a
source > a category.
> Searching through the active source: select in
the playlist view > page 186 > Ga > a category.
Opening the media center using the
multifunction steering wheel
Requirement: a media drive must contain media
files* > page 183.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Applies to: MMI: Turn the left thumbwheel to
display the playlist.
> To switch to a different source, press the
button.
> To select a media file* or a source, turn and
press the left thumbwheel.
> Select and confirm a category.
@ Source symbol
The system will display the symbol for the source
that is currently being searched. Depending on
the connected device or online media service”,
the symbol for a source may change. As an exam-
ple, > fig. 134 shows a USB stick connected to
the Audi music interface.
@ Source device name
The system will display the device name of the
source that is currently being searched.
@ Categories
The media center will display categories depend-
ing on the connected device, the selected source >

Media

Requirement: a list (for example, a playlist @)
=> page 186, fig. 135) must be displayed.
> Press and hold an element until the Options
menu is displayed.
Play more like this
The track currently playing is quickly analyzed for
features such as artist, genres, mood, and beat,
and a smart playlist with similar tracks will be
shown.
More from this album
Based on the track that is currently playing, an in-
telligent playlist with other tracks from this al-
bum will be displayed.
More from this artist
Based on the track that is currently playing, an in-
telligent playlist with other tracks from this ar-
tist will be displayed. The system will search for
artists in the source that is currently playing.
More from this genre
Based on the track that currently playing, an in-
telligent playlist with other tracks from this
genre will be displayed.
Save as a shortcut
See > page 21, Shortcuts.
Play
The selected track or all tracks in the folder will
be displayed.
Aspect ratio
The Auto aspect ratio setting is recommended. If
you press on an aspect ratio, you will see a pre-
view of the setting on the screen. Press OK to ap-
ply the selected aspect ratio.
The following table gives an overview of the as-
pect ratios. The possible aspect ratios depend on
the source or video file being played.

Aspect ra-
tio
Description

The MMI detects the picture for-
mat of the source and displays the
image in the optimal ratio.
Auto

The image is fixed in the corre-
sponding ratio. Select one of these
options if the image is distorted or
a section of the image is cut off or
blurry when Auto is selected.
4:3,
16:9

The image is enlarged to fill the en-
aaa tire display.

The image is displayed in the ratio
of the source format. Select this
option if the image is distorted or a
section of the image is cut off or
blurry when Auto is selected.
Settings
> Applies to: MMI: Select on the home screen:
MEDIA > ©}.
Original

Online additional data
Requirement: the MMI must be connected to the
Internet > page 152.
If available, various information about the track
currently playing (such as the cover) will be load-
ed from the Internet when this function is
switched on.
Supported media and file formats
(Oa CW]
The SD card reader and the USB storage device
connection support the following media file
properties:
188

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Media







Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity up to 256 GB;
ed media | Audi music interface: mobile devices > page 182 (for example, iPhone, MTP player, USB
storage devices in “USB Device Subclass 1 and 6” that conform to USB 2.0: USB sticks,
USB MP3 player (Plug-and-Play-capable), external USB flash drive and hard drives).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB mass storage device partitions (primary/logical*): two per USB connection.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG | Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows [2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_ |.opus_ |.flac -m4a__—|.mpg; -mp4 .wmv
tension .m4b__|.ogg -mpeg -m4v .asf
-aac .oga -Mov
-avi
Playlists .M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48 kHz sampling up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number | USB mass storage device and memory cards: max. 50,000 files per medium; max. 1,000
of files files per playlist/folder

@ Tips
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
189

Media


Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 182, Multimedia
connections/> page 180, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 194 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

190

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Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 182 using a USB adapter
=> page 182, fig. 133, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press OQ.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 152.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 152. Make sure
the function > page 149, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 25.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
191

Audi smartphone interface

— You cannot connect any mobile devices via — AUDI AG merely provides access to third
Bluetooth when an Apple CarPlay connec- party services through the MMI and does
tion is active. not assume any responsibility for the con-
— Usage of the Audi smartphone interface de- tent of these services.
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 182.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 194. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 18. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 182.
Check if the requirements needed to connect a smartphone have been met.

192

Index

Internet radio
refer to Online radio..............005- 176
iPhone
refer to Audi music interface........... 182
J
Jump starting ......... 2... eee eee ee eee 244
K
Key... eee eee eee eee 28, 32
Convenience opening and closing......... 39
Key replacement............. cece ee eee 32
PANIC button.....................000. 32
Replacing the battery.................. 34
Unlocking and locking................0. 33
Vehicle code... 66... cece eee eee eee ee 32
Kick-down ... 2... eee ee eee 87
L
Lane assist
refer to Lane departure warning......... 120
Lane departure warning...............-. 120
Cleaning the camera area.............. 235
LATCH (securing child safety seats)......... 69
Leather care and cleaning............... 237
Legal information
License subscriptions................. 195
Software information...............05 195
Software licenses..................0-. 195
Version information..............000 195
License plate bracket...............0005 258
Lifting points (vehicle jack).............. 241
Light/rain sensor
Headlights << ¢ secss veea ss besa es Fees = 44
Intermittent mode (windshield wipers).... 50
Light functions
Triterion LIQhtingsses «+ coun « x sunsens 5 sxsinas 6 ws 47
Lighting
Exterior... 0... . cece eee eee 44
TNt@riGk seam = = see ¢ ¢ came 5 s eee ss eee ex 47
Lights... 2... ee eee eee eee 44
Listening to music
referto Mediate: « «sexs se enes 3s eee 180, 184
LOdd 's ceux : sees = wees ce pees se mE ee 262
268
Locking and unlocking
By remote control. ..... 2... eee eee 33
Using the lock cylinder. .........00..008 30
With the convenience key............... 33
Low beam headlights.................... 44
Lowering the cargo floor................. 77
Luggage compartment...........0....0% 74
GOVE lisse © 2 messes ae semeen ooo mae on ve oo we 75
Double cargo floor............. eee eae 76
Increasing the siz@s.« : sus « : yauu & s wom » 76
also refer to Luggage compartment...... 74
Luggage compartment lid
Closing button.................000000. 36
General information..............00005 34
Mechanically unlocking..........-....-- 37
Opening and closing...............005- 35
Opening and closing with foot motion..... 37
Power opening and closing.............. 36
Lumbar support’: : sess ss een ee ees ses 55, 56
M
Maiiitenance:: « « sans + s sana ss eee s caer ae 256
Maintenance intervals.................. 213
Malfunction Indicator Lamp (MIL)........ 200
Manual shifting..............0.00ee eee 86
Map
Changing thescale................... 162
Display’: = seen = ¢ seus 5 o ooops 5 Fes oe ee 164
Operating ’s « « wie ao caosis 6 7 soexine wv Hee vo 163
Setting the destination................ 162
MAP
refer to Message Access Profile......... 147
Map preview........ 0.0. cee cece eee 161
Map update.......... 0... eee eee 168
ONLNG: « meee 2 y wom 2 Rew g 2 BOR eo Ha 168
SD card/USB connection............... 168
Melia « sumcm 2 0 sane oo ms oo em 2 8 ae 180, 184
Supported formats................04- 188
Media Centel ns + cena + 4 amu « semen = 2 ence 184
Memory card
SD card reader (MMI)...........-00005 180
Supported types and formats........... 188
Menu language
refer to Setting the language........... 193
Message Access Profile................. 147
MESSaGeSine « ¢ seins 2 3 ems so Bae germ 147