2020 AUDI Q3 warning

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Emergency assistance

aaa) itl aalare]
Both jump start cables must be connected in the
correct order.
S
g = & oO

Fig. 161 Engine compartment: connectors for jump start
cables or a charger
RAZ-0128

Fig. 162 Connecting the jump start cables
The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 210.
Connecting the positive cable (red) to the
positive terminal
> Open the cover on the positive terminal
> fig. 161.
1. Attach one end of the positive cable (red) to
the positive terminal on the vehicle battery
@ ° fig. 162.
2. Attach the other end of the positive cable
(red) to the positive terminal @ on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the jump-start pin @ on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the cover on the positive terminal.

ZA WARNING
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other

vehicle's engine compartment.

q@ Note
— Do not use the negative terminal on the ve-
hicle battery for jump starting. A malfunc-
tion could occur in the vehicle electrical sys-
tem.
— Please note that the connecting process
previously described for the jump start ca-
bles is intended for when your vehicle is be-
ing jump started.
245

Emergency assistance

@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
If the vehicle should be towed with the axle
raised, then the ignition must be switched off to
reduce the risk of damage to the drivetrain.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
246
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
@ Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 87.
— Switch Audi pre sense* off > page 124 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.

83A012721BB
Emergency assistance

Read and follow the important information under
=> page 246.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 247,
=> page 247.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 46. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 93.
» Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZX WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical

power.

Front towing loop

Fig. 163 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 240.
> Press the cap inward with brief, strong pressure
> fig. 163. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.

ZX WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@) Tips
Depending on the model, the shape of the
cover can vary.

Rear towing loop


Fig. 164 Rear bumper: installing the towing loop
247

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Fuses and bulbs



















No. | Equipment No. | Equipment
7 Radio receiver, parking heater, climate Right rear window regulator motor, front
control system controls 39 | passenger side door control module, right
Headlight range control, interior monitor- rear door control module
ing, ambient lighting, light switch, roof 40 | Sockets
8 | module, emergency call system, parking 41 |Passenger's side safety belt tensioner
brake, diagnostic connector, light/raih'sen- 42 |Vehicle electrical system control module
sor
= - 43 |Sound-amplifier
9 |Steering column electronics
- - 44 | All-wheel drive control module (quattro)
Display, MMI Infotainment system control
10 anadtile 4S Driver's side seat adjustment
11 | Vehicle electrical system control module 47 | Rearwindow wiper
12 |MMI Infotainment system control module a6 || Exteriorsound
13 | Driver's side safety belt tensioner 50 | tuggage: compartment lid
14 | Heating and A/C system blower 52. || Suspension
15 | Steering column lock 53 | Rear;window defogger
16 |MMI Infotainment system control module 54 | Left trailer hitch light
17 |Instrument cluster 29 | Ualler hitch
18 | Rearview camera, peripheral cameras 56. | Right trailer hitch light
19 | Vehicle opening/start (NFC) 87 [Trailer'hitch'socket
20 | Exhaust treatment, instrument cluster
; Bulbs
21 | Steering column electronics
23 | Panoramic glass roof Replacing bulbs
24 | Vehicle electrical system control module

25
Driver side door control module, left rear
window regulator motor, left rear door
control module

26 Vehicle electrical system control module

27 Vehicle electrical system control module

29
Roof module, vehicle electrical system
control module

30 Auxiliary battery control module

31 Luggage compartment lid

32 Driver assistance systems

33
Passenger occupant detection system,
front seat ventilation, headliner interior
light

34
A/C system components, parking brake,
reverse lights


35

A/C system components, diagnostic con-
nector, instrument panel control, rearview
mirror

Having a bulb replaced by an authorized Audi
dealer or authorized Audi Service Facility in cases
of doubt is recommended. These facilities have
the correct tools and replacement parts as well
as the required technical knowledge.
LED lights*
Your vehicle is equipped with maintenance-free
headlights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.

ZA\ WARNING
If you still would like to try replacing the
bulbs in your vehicle yourself, read the warn-
ings regarding working in the engine compart-
ment > A\ in General information on
page 201. >

251

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Data privacy

Data privacy
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
Some vehicle functions require the vehicle’s path
to be detected and evaluated. This is done by
cameras installed permanently on the vehicle
that detect objects in the vehicle's surroundings
(such as obstacles or guard rails). The live images
from the cameras are transmitted to the applica-
ble control module.
The camera images are transferred to the respon-
sible control module for processing and may be
stored, depending on vehicle equipment. The
control
module analyzes the current camera im-
age using image evaluation software. This image
evaluation software detects anonymized techni-
cal measurements, such as distances to objects.
The control module evaluates these technical
measurements and makes it possible for the as-
sist systems to control the vehicle, if necessary.
Data memories
Vehicle control modules

B4H-0657
|



Fig. 169 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.

Z\ WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.
Crash data recorder
Event Data Recorder


This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
253

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Accessories and technical changes

Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.


carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.


ZA WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.


ZA WARNING
The engine compartment in any motor vehicle
is a potentially dangerous area and can cause
serious personal injury.
— Always use extreme caution when doing any
work in the engine compartment. Always
follow commonly accepted safety practices
and use common sense. Never risk personal
injury.
— Never perform any work in the engine com-
partment unless you know exactly how to

@) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
(@) For the sake of the environment
Undeployed airbag modules and pretension-
ers are classified as Perchlorate Material -
special handling may apply, See www.dtsc.ca.
gov/hazardouswaste/perchlorate. When the
vehicle or parts of the restraint system includ-
ing airbag modules and safety belts with pre-
tensioners are scrapped, all applicable laws
and regulations must be observed. Your au-
thorized Audi dealer is familiar with these re-
quirements and we recommend that you have
your dealer perform this service for you.
G) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures affect-
ing the body should be performed by an au-
thorized Audi dealer or authorized Audi
257

Accessories and technical changes

Service Facility, who will perform the work ac-
cording to Audi factory specifications. Only
Audi Genuine Parts are used when Audi ex-
perts perform repair or service procedures.
Failure to use Audi Genuine Parts or Audi Gen-
uine Accessories or performing repairs incor-
rectly may result in severe vehicle damage,
such as corrosion.
Accessories and parts
Consult with an authorized Audi dealer or author-
ized Audi Service Facility before purchasing ac-
cessories or replacement parts. We recommend
that you have your vehicle serviced by an author-
ized Audi dealer or authorized Audi Service Facili-
ty and that Audi Genuine Parts and Audi Genuine
Accessories are used.
Audi does not endorse the use of products and
accessories that it has not evaluated, even if the
product is approved by a certified testing agency
or government agency.

ZA WARNING
— Installing unapproved accessories or incor-
rect replacement parts can cause vehicle
damage and can increase the risk of an acci-
dent.
— Never attach accessories, such as telephone
holders or cup holders, to the airbag covers
or within the airbag deployment zone, be-
cause this increases the risk of injury if the
airbag deploys.
— Do not use a license plate bracket different
from the one installed by the factory in the
front of the vehicle, because it may impair
the function of some systems.

@) Note
A correctly-installed exterior antenna is re-
quired for operating radio equipment in the
vehicle. Otherwise, the increased electromag-
netic waves can cause malfunctions in the ve-
hicle. Observe the regulations in the country
where the vehicle is being operated and the
instructions from the radio equipment manu-
facturer.
258
Reporting Safety Defects
Applicable to U.S.A.
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately in-
form the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Audi of America,
Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;

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Index

A
A/C cooling mode............. ee eee eee ee 79
Accelerator pedal.............--00000005 87
also refer to Accelerator pedal........... 87
AccessorieS .. 0.00... cece eee eee ee 258
Active lane assist
refer to Lane departure warning......... 120
Adaptive cruise assist................00. 112
Cleaning the sensors...............--- 235
Adaptive dampers...........--000e-0 eee 97
Adaptive speed assist.................. 112
also refer to Adaptive cruise assist....... 112
Adjusting the air distribution. ............ 79
Adjusting the brightness................. 48
Adjusting the sound..............-...-- 193
Adjusting the temperature............... 79
Adjusting the vents............. eee eee 80
Adjusting the volume..............000005 26
Adjusting the volume (announcements) .... 193
Adjusting the welcome sound............ 193
Airbagisystem « s sesuew « wainwn @ + ween eo scams sw 0 62
Alarm system
refer to Anti-theft alarm system.......... 31
Alignment pin (changing the wheel)....... 240
Alleweather lights:esi: « s mss « © seve ov ewes 6 y 44
AL S@aSON IFES a5 6s caenu vs saws oe Hews oo He 230
All wheel drive
He fer Co quattro cies cv cess wv cero « 0 nsw oo 99
Amazon Alexa integration
Media playback.................00000. 182
OPCTATION ¢ cows « y wasps 5 ¥ eves s 7 ew ea ee 25
AMI
refer to Audi music interface........... 182
Android Auto
refer to Audi smartphone interface...... 191
Anti-freeze
Windshield washer system............. 212
Anti-lock braking system.............0005 99
AntisSlip: Regulation sso ss sissies 0 seme 6 8 os 100
Anti-theft alarm system..............005. 31
Anti-theft wheel bolts.................. 241
Apple CarPlay
refer to Audi smartphone interface...... 191
Aspect ratio (video)................ 186, 187
refer to Anti-Slip Regulation
Audi adaptive light
Audi connect
refer to connect
Audi drive select
Audi music interface
Audio files
Audi phone box
Audi pre sense
Messages
Audi pre sense front
Audi side assist
refer to Side assist
Audi smartphone interface
Legal information
Audi virtual cockpit
refer to Instrument cluster
AUTO
Automatic headlights
Climate control system
Auto Lock (central locking)
Automatic luggage compartment lid....
Automatic transmission
Automatic wipe/wash system
Average consumption
Average speed
Bag hooks
Battery
Charging
Winter operation
Block route
Bluetooth
Audio player
Connecting a cell phone
Deleting a device
Device overview
Disconnecting a device
Displaying profiles
Searching for a device
Selecting a device
Specifying a favorite
263