Emergency assistance
Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.
ZX WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.
Equipment
e tool kit, tire m
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack
Fig. 165 Motor compartment: storage compartment
Observe the safety precautions > page 240, Gen-
eral information.
The vehicle tool kit, the vehicle jack*, the tire mo-
bility kit*, and the compressor* are located under
the cargo floor in the storage compartment in
the motor compartment.
> Open the storage compartment > page 76.
> Remove any objects from the storage compart-
ment.
> Remove the cargo floor.
274
@) Tips
The vehicle jack* does not require any mainte-
nance.
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 274.
>» Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 274.
OE Mame) LS aL
Applies to: vehicles with tire mobility kit
B8U-0100
Fig. 166 Tire: tire damage that cannot be repaired
The tire repair is only meant for temporary use.
Change the damaged tire as soon as possible
SA.
If the tire is pierced by an object such as a nail,
do not remove the object from the tire.
The tire mobility kit can be used at temperatures
as low as -4 °F (-20 °C).
The tire mobility kit must not be used:
— If the tire has cuts or punctures that are larger
than 0.16 in (4mm) @ © fig. 166.
— If the rim is damaged (2)
— If you have driven with very low tire pressure or
without air in the tire @)
See an authorized Audi dealer or authorized Audi
Service Facility for assistance in these situations. >
4KE012721BE
Emergency assistance
ZA WARNING
— Please note that the tire mobility kit cannot
be used in all situations, and that it may on-
ly be used temporarily.
— The tire sealant must not come in contact
with skin, eyes, or clothing.
— If tire sealant comes into contact with your
eyes or your skin, thoroughly rinse the af-
fected area immediately with clean water.
— Do not inhale the fumes.
— If you swallow any of the tire sealant, thor-
oughly rinse your mouth immediately and
drink a lot of water. Do not induce vomiting.
Seek medical attention immediately.
— Change your clothing immediately if it
comes into contact with tire sealant.
— If an allergic reaction occurs, seek medical
attention immediately.
— Keep the tire sealant away from children.
Repairing tires
Applies to: vehicles with tire mobility kit
[RAZ-0213
@ Tips
— If sealant leaks, allow it to dry in place. You
can then peel it off like a sticker.
— Note the expiration date on the sealant bot-
tle. Replace the tire sealant at an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Radio reception can be interrupted when
operating the compressor.
— Follow the legal regulations that are appli-
cable in the country where you are operating
the vehicle.
2) The compressor may look different. However, the way it is
operated is generally the same.
Fig. 168 Tire mobility kit connection
Requirement: the tire mobility kit must be laid
out and ready for use > page 274.
Setting up the tire mobility kit
>» Remove the connector (3) and pressure hose (4)
from the bottom of the housing.
> Connect the compressor pressure hose (0) Dto
the flange © on the tire sealant bottle ©.
> Insert the sealant bottle with the flange at the
bottom into the opening @) on the top of the
compressor housing.
> Remove the valve cap from the faulty tire.
>» Connect the filler hose (8) to the valve ©)
> fig. 168.
> Connect the plug @) © fig. 167 to an outlet in
the vehicle.
> Switch the ignition on.
Inflating a tire
> Move the switch (7) > fig. 168 on the compres-
sor into position I.
275
Emergency assistance
> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again> A\.
Z\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
@ Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
Completing
Applies to: vehicles with tire mobility kit
> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.
ZX WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
276
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.
(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
G) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 274.
> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 274 and the
spare tire > page 280.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.
ZX WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.
4KE012721BE
Emergency assistance
Removing and installing a wheel
@ Rg Tt
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B8K-1477
Fig. 175 Wheel: alignment pin in the top hole
Removing a wheel
> Remove the top wheel bolt completely using
the hex socket in the screwdriver handle from
the vehicle tool kit > fig. 174 and place it ona
clean surface.
> Then install the alignment pin from the vehicle
tool kit in the empty wheel bolt hole by hand
> fig. 175.
> Remove the rest of the wheel bolts.
> Remove the wheel >). The alignment pin re-
mains in the hole while doing this.
Installing a wheel
Read the directions on > page 279 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@.
> Install the wheel bolts and tighten them gently
using the hex socket.
> Remove the alignment pin and tighten the re-
maining wheel bolt.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench*.
The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.
ZA\ WARNING
— Read and follow the important information
and notes under > page 255.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex socket will not achieve the required
tightening torque, which increases the risk
of an accident.
() Note
When removing or installing the wheel, the
rim could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.
To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> If the removed wheel does not fit in the spare
wheel well, store it securely in the luggage
compartment > page 77.
> Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it in the MMI
=> page 267. >
279
Emergency assistance
> The wheel bolt tightening specification must be
120 ft lbs (160 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Collapsible spare tire
Applies to: vehicles with collapsible spare tire
The collapsible spare tire is intended for short-
term use only. Have the damaged tire checked
and replaced if necessary by an authorized Audi
dealer or authorized Audi Service Facility as soon
as possible.
There are some restrictions on the use of the col-
lapsible spare tire. The collapsible spare tire has
been designed specifically for your type of vehi-
cle. Do not replace it with the collapsible spare
tire from another type of vehicle.
The collapsible spare tire is located in the lug-
gage compartment under the cargo floor cover.
Requirement: the vehicle tool kit > page 274 and
the compressor must be laid out.
Removing
> Lift the cargo floor using the handle.
> Turn the handwheel counter-clockwise and re-
move it.
> Remove the cover.
> Remove the collapsible spare tire.
You must inflate the collapsible spare tire before-
hand in order to use it.
Inflating
> Remove the valve cap from the collapsible
spare tire.
> Tighten the compressor hose on the collapsible
spare tire valve.
> Connect the compressor hose to a vehicle sock-
et and switch it on.
> Let the compressor run until the specified value
on the tire pressure sticker is reached
> page 258, fig. 164>©,.
> Screw the valve cap back onto the valve.
280
Returning to storage
> To release air, turn the valve insert. See an au-
thorized Audi dealer or authorized Audi Service
Facility.
> Turn the valve insert back once the air has been
released.
>» Wait several hours before placing the collapsi-
ble spare tire in the spare wheel well. Only then
will it fold down completely so that you can
store it securely.
> Then screw the valve cap back onto the valve.
> Secure the collapsible spare tire with the cover
and the handwheel.
> Fold the cargo floor cover back into place.
Snow chains
Using snow chains on the collapsible spare tire is
not permitted for technical reasons.
If you have to drive with snow chains and a rear
tire fails, mount the collapsible spare tire in place
of a front tire. Install the snow chains on the
front tire that you removed, and install that in
place of the rear tire that failed.
Z\ WARNING
— Only use the collapsible spare tire in emer-
gencies and drive very carefully, especially if
it is more than six years old.
— The compressor and the hose can become
very hot during operation which increases
the risk of burn injuries.
— After installing a collapsible spare tire, the
tire pressure must be checked as quickly as
possible to reduce the risk of an accident.
— Do not drive faster than 50 mph (80 km/h)
with the collapsible spare tire. Driving faster
than that increases the risk of an accident.
— To reduce the risk of an accident, avoid hard
acceleration or braking and driving fast
around curves with the collapsible spare
tire.
— Never drive using more than one collapsible
spare tire, because this increases the risk of
an accident.
— Normal tires or winter tires must not be
mounted on the collapsible spare tire rim.
Emergency assistance
— When the parking lock is engaged, neither
the front nor rear axle may be lowered or
raised more than 10. The driveshafts or
tires could be seriously damaged.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed.
— The vehicle must not be tow started for
technical reasons.
@ Tips
— Switch Audi pre sense* off > page 158 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 281.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 282,
> page 283.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 47. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
282
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 96.
> Select the “N” selector lever position.
> Switch the ESC off to avoid error messages
=> page 105.
> Make sure the towing cable is always taut.
ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.
Front towing loop
Fig. 176 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
» Remove the towing loop from the vehicle tool
kit > page 274.
> Press the cap inward with brief, strong pressure
=> fig. 176. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.
4KE012721BE
Fuses and bulbs
Fuse panel (3) (black)
No. Equipment
Trailer hitch
Passenger’s side rear safety belt tensioner
Driver’s side rear safety belt tensioner
Trailer hitch socket
Left trailer hitch light
Rear seat heating
Ola;
AD)
M/A]
W]e
Left tail light
Luggage compartment, charging port cen-
11 tral locking
12 | Luggage compartment lid
Fuse panel @) (red)
No. | Equipment
Not assigned
Fuse panel (8) (brown)
No. | Equipment
1 | Driver assistance systems control module
2 | Audi phone box
3 | Right front lumbar support
4 | Side assist
5 | Service disconnect switch
6 |Tire pressure monitoring system
7 |Auxiliary climate control
8 | Exterior antenna
9 | Rear climate control system control panel
Bb oO
TV tuner, data exchange and telematics
control module
LL
Virtual exterior mirrors, convenience ac-
cess and start authorization control mod-
ule
12 Garage door opener
13. Rearview camera, peripheral cameras
14 Right tail light
15
Right trailer hitch light
Bulbs
Your vehicle is equipped with maintenance-free
headlights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
287
Technical data
Windshield and headlight washer system* 6.3 qt (6 liters)
B8U-0380
= IMINO A
Fig. 186 Safety certificate
Gross Vehicle Weight Rating (GVWR)
The maximum permitted total weight @ of the
vehicle is listed on the safety certificate on the
side area of the door or on the driver's door pillar.
Trailer load
Gross Axle Weight Rating (GAWR)
The maximum permitted load on the front axle
@ or the rear axle @) is listed on the safety cer-
tificate on the side area of the door or on the
driver's door pillar.
Load
The maximum permitted load is listed on the tire
pressure label on the driver's door pillar.
Roof load
The maximum permissible roof load is 165 lbs
(75 kg).
e-tron 4,000 lbs (1,800 kg) 397 lbs (180 kg)
e-tron Sportback -3)
=)
a) The value was not available at the time of printing.
298