Table of contents
Options and settings................. 230
Supported media and file formats...... 232
Troubleshooting wv s & wees se cows 6 bey 233
Audi smartphone interface...... 234
SGtUP = stain ¢ 2 eeuis = Hae x Rae GR ROE 234
Troubleshooting swies 2 osc se enw so exe 235
Additional settings.............. 236
SYStETISECLINGS: « + eaws « + caves 5 3 seems 5 236
Connected devices............0 000s 237
Legalinformation................... 238
Maintenance and Care........... 240
Checking and Filling............. 240
Motor'compartment’. sc. ¢ « wcen es oes 240
COOliMgISyStEIM ss sumsivs aw swseee ew smnvews oo ane 242
Brake fluid. ........ 0.0.0.0 c eee eee 243
Electrical SVSt@liccs « s scum 2 : sare o 2 wae 244
Battenyis ¢ «sic s 6 wen 2 9 ween oy were 2 ere 245
Windshield washer system...........- 246
Service interval display............... 246
WWINGOIS : ceciices co costes 6 a sncewvs ow oneners 0 at 248
Wheels and Tires . . 248
Tire pressure monitoring system....... 265
Care and cleaning................ 268
Generalinformation................. 268
Car washes « swe: vx awa: oo amin 0 x snanae #2 268
Cleaning and care information......... 269
Taking your vehicle out of service....... 273
Do It Yourself .................... 274
Emergency assistance........... 274
General information................. 274
Equipment............. 0c eee eee 274
Tire mobility kit..................00. 274
Replacing wheels. ........:cceeeeeees 276
Collapsible spare tire..............0.. 280
Jump starting ..............e eee eee 281
IQWING were: worms 5 cee 9 + eee + eee 281
Fuses and bulbs.................. 284
FUSES 3 2 amow 4 meme a 2 mee ay ome 2 284
Bel DSyonsn = secaais 2s omens a orate vw acct =e aa 287
Customer information........... 288
Data privacy..................008. 288
Image recording. ...........eeeeenees 288
Dataiimenmtoniess: ss scams x x wus ov eee o 3 6 288
Transmitted information.............. 289
Accessories and technical
CHANGE|S.... 1... eee eee 292
Warranty..........0. 000. e eee eee ee 292
Audi Literature Shop..............00. 292
Driving in other countries............. 292
Maintenance, repairs, and technical
MODIFICATIONS + sayse x e neu ¢ x caw x x cues 292
Accessories and parts................ 294
Reporting Safety Defects.............. 294
Declaration of compliance for
telecommunications equipment and
electronic systems............--.0005 295
Technical data... . «60.6 even ee ves 297
Identification data................04. 297
Vehicle data acc = s sews =: eens oy ees eee 297
INdeX 0... ee eee 299
4KE012721BE
Quick access
Parking aid
=> page 166
Tire pressure
=> page 265
Tire pressure
=>page 265
Loose wheel warning
=> page 263
Bulb failure indicator
=>page 47
Adaptive light
> page 47
Light/rain sensor
=> page 47, > page 53
Door lock
=> page 31
Battery in vehicle key
> page 35
Night vision assist
=> page 137
Intersection assistant
=> page 162
Side assist
=> page 160;
Exit warning
=> page 160
Rear cross-traffic assist
=>page 171
Adaptive cruise assist
=>page 151
Steering intervention request
=> page 146, >page 154
Lane departure warning
=>page 154
Distance warning
=> page 152
Audi pre sense
=>page 158
Emergency assist
=> page 162
Emergency call function
=>page 195
Other indicator lights
Rear safety belt
=> page 63
Hold assist
=> page 97
Hill descent assist
=> page 99
Low beam headlight
=>page 45
Parking light
=>page 45
Turn signals
=> page 46, > page 47
Cruise control system
=> page 139
Cruise control system
=>page
139
Efficiency assist
=> page 140
Efficiency assist
=> page 140
Efficiency assist
=> page 140
Efficiency assist
=> page 140
Efficiency assist
= page 140
Efficiency assist
=> page 140
Adaptive cruise assist
=> page 143,
Efficiency assist
=> page 140
Adaptive cruise assist
=> page 143
Adaptive cruise assist
=> page 143
Adaptive cruise assist
=> page 143
Lane guidance for adaptive cruise
assist
=> page 143
Sitting correctly and safely
damaged safety belt replaced by an author-
ized Audi dealer or authorized Audi Service
Facility.
— The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
— Safety belts that are strained during an acci-
dent must be replaced by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
(ol actaa tae lie tei liiare]
B4H-0751
RAZ-0696
Fig. 56 Safety belt positioning for pregnant women
Fastened safety belts only offer optimal protec-
tion during an accident and reduce the risk of se-
rious injury or death when they are positioned
correctly. Furthermore, the correct safety belt
position holds the vehicle occupant in place so
that a deployed airbag can provide maximum
protection. Therefore, always fasten the safety
belt and make sure it is positioned correctly
> fig. 55.
To ensure the safety belt is positioned correctly,
make sure of the following points:
— The lap portion of the safety belt must be locat-
ed across the lap.
62
— The shoulder portion of the safety belt must
rest over the center of the shoulder.
—The safety belt must always rest flat and se-
curely on the body.
For pregnant women, the safety belt must rest
evenly across the chest and as low and flat as
possible on the lap, so that no pressure is applied
to the lower abdomen. This should be done
throughout the entire pregnancy > fig. 56.
Z\ WARNING
Incorrect safety belt positioning can cause se-
rious injury in the event of an accident or dur-
ing sudden braking or driving maneuvers.
— Never drive with the backrest reclined ex-
tremely far. The more the backrest is tilted
back, the greater the risk of injury due to the
safety belt being routed incorrectly.
— The safety belt itself or a loose safety belt
can cause serious injuries if it shifts onto
soft areas of the body, such as the stomach.
— The shoulder portion of the safety belt must
lie over the center of the shoulder and
chest, and never under the arm, behind the
back, or across the neck or face.
— The lap portion of the safety belt must lie
across the lap and never over the stomach.
— The safety belt must lie flat and securely on
the upper part of the body and the lap.
— The belt webbing must not be pinched or
twisted, or rub against sharp edges.
— If the safety belt height is set incorrectly
and/or the safety belt is routed incorrectly,
then the safety belt's protective function
will be impaired in the event of an accident.
Make sure the safety belt is at the right
height and is routed correctly for the pas-
senger using it.
— A safety belt that is too loose may lead to in-
juries during an accident, because your body
will move farther forward due to kinetic en-
ergy and will be stopped abruptly by the
belt.
— Heavily bulky, loose clothing (for example, a
coat over a sports jacket) may prevent the
seat and safety belts from functioning cor-
rectly.
Storage and convenience
bench seat to protect the backrest from
damage.
— If you move the front seat back when the
rear seat backrest is folded forward, you
could damage the head restraints on the
rear seat.
— Make sure that the heating grid strips for
the rear window defogger are not damaged
by abrasive objects.
— Let the luggage compartment cover roll up
slowly to reduce the risk of damage.
— The tire pressure must be adapted to the
load > page 258.
— You can purchase straps at specialty stores.
Luggage compartment cover
Applies to: vehicles with luggage compartment cover
Fig. 70 Luggage compartment: removing the luggage
compartment cover
Observe the safety precautions > page 77.
> To attach the luggage compartment cover, pull
the cover out by the handle @ and secure it in
the mounting eyelets (2) on the side trim pan-
els.
78
> To remove the luggage compartment cover,
pull both levers () firmly in the direction of the
arrow and remove the cover upward.
> To install the luggage compartment cover,
place the cover in the mounts on the side trim
panels on the Left and right side.
> Push the cover downward until it clicks into
place.
Two-part luggage compartment: cover
Applies to: vehicles with two-part luggage compartment cov-
er
Fig. 72 Luggage compartment: cover behind the rear
bench seat
Observe the safety precautions > page 77.
Removing and installing the luggage
compartment lid cover
> To remove the luggage compartment lid cover
@, turn the knob to a horizontal position.
> Pull the cover out of the retainers in the direc-
tion of the arrow.
> To install the cover, slide it upward on the re-
tainers until they engage.
> Turn the knob to a vertical position.
Driving
Vehicle sound
The electric drive system generates considerably
less noise than a combustion engine. An artificial
engine sound is generated when driving electri-
cally so that the vehicle can be heard from the
outside when driving. The vehicle sound auto-
matically fades out at higher speeds when the
sounds from the tires and wind start increasing.
ZA WARNING
Other road users may not be able to defini-
tively hear electric vehicles when they are
driving. This increases the risk of an accident
particularly when driving in areas with little
traffic, when maneuvering, or when driving in
reverse.
IAT eMaL eLUN or da aCe
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the motor, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Select the Audi drive select* efficiency mode.
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not drive with winter tires during the summ-
er.
— Brake early and evenly to use recuperation.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
94
There is a malfunction in the drive system. The
vehicle can no longer be driven. Park the vehicle
in a safe location as soon as possible. See an au-
thorized Audi dealer or authorized Audi Service
Facility for assistance.
EB rive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
a Drive system: warning! Limited performance
The driving power is limited. The high-voltage
battery may not be sufficiently charged or is at
the operating temperature threshold, for exam-
ple, when the outside temperatures are extreme-
ly cold.
BS Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
When the vehicle is stationary, the brake system
performs system tests at regular intervals. This
can cause brief noise and haptic feedback effects
on the brake pedal.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake >
Driving dynamic
The vehicle ground clearance is adjusted by the
air suspension* based on the setting.
Suspension
PNET La mela) le)
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
>» Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower when at speeds of approxi-
mately 22 mph (35 km/h) and lower. This func-
102
tion may only be used temporarily when in-
creased ground clearance is necessary. It is not
intended for long drives.
C) Note
— Also refer to the information about ground
clearance > page 102.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
Z\ WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
@) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.
BB Air suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
>
4KE012721BE
Trailer towing
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 258. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 101
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 102.
The air suspension trailer mode must be switched
on.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
For vehicles with a factory-installed trailer hitch,
the air suspension trailer mode will automatically
switch on if you connect the trailer cable to the
socket.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
=> page 102.
You can also increase ground clearance by select-
ing the Audi drive select* offroad or allroad
modes > page 101.
Vehicle levels below the values set in the comfort
level will no longer be available, even if you are
lowering the vehicle manually.
ZA WARNING
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the ve-
hicle manually.
CG) Note
— Applies to: vehicles with air suspension: Se-
lect the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
125
>
Wheels
@ US DOT number (TIN) and
manufacture date
The manufacture date is listed on
the tire sidewall (it may only ap-
pear on the inner side of the tire):
DOT... 2220...
means, for example, that the tire
was produced in the 22nd week of
the year 2020.
@) Audi Original Tires
Audi Original equipment tires
with the designation “AO” have
been specially matched to your
Audi. When used correctly, these
tires meet the highest standards
for safety and handling. An au-
thorized Audi dealer or author-
ized Audi Service Facility will be
able to provide you with more in-
formation.
@) Mud and snow capability
“M/S” or “M+S” indicates the tire
is suitable for driving on mud and
snow. /\ indicates a winter tire.
Composition of the tire cord
and materials
The number of plies indicates the
number of rubberized fabric lay-
ers in the tire. In general: the
more layers, the more weight a
tire can carry. Tire manufacturers
250
must also specify the materials
used in the tire. These include
steel, nylon, polyester and other
materials.
@) Maximum permitted load
This number indicates the maxi-
mum load in kilograms and
pounds that the tire can carry.
@ Uniform tire quality grade
standards for treadwear,
traction and temperature
resistance
Treadwear, traction, and tempera-
ture ranges > page 265.
@ Running direction
The arrows indicate the running
direction of unidirectional tires.
You must always follow the speci-
fied running direction
> page 279.
Maximum permitted
inflation pressure
This number indicates the maxi-
mum pressure to which a tire can
be inflated under normal operat-
ing conditions.