
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
268
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 in (40 cm).
Do not direct the washer stream toward the wall
mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >

Fuses and bulbs
Fuse panel (a) (black) Fuse panel (4) (brown)
9 |Instrument cluster No. | Equipment
10 | Volume control 2 | Right front safety belt tensioner
11 | Light switch, switch panels 4 |Left front safety belt tensioner
12 | Steering column electronics 5 |Air suspension/suspension control
15 | Steering column adjustment 6 |Right headlight
16 | Steering wheel heating 7 |Left headlight
Fuse panel @) (black) 8 Left rear door control module
No. Equipment 9 |Right rear door control module
1 |Front seat heating 10 | Infotainment system control module
2 |Cimatecantral system 11 | Driver assistance systems control module
3 | Left headlight electronics 12 | Diagnostic intentawe
4 |Panoramic glass roof Fuse panel (5) (black)
5 |Left front door control module No. | Equipment
6 | Sockets 1 Seat electronics, front seat ventilation,
8 | Instrument panel rearview mirror, diagnostic connection
9 | Right headlight electronics 2 Vehicle electrical system control module,
Windshield washer system/headlight diagnostic interface
10 washer system 3 | Exterior sound generator
12 | Parking lock 5 | Electric drive
- 7 |Active accelerator pedal
iss cares) 8 | Night vision assist
Baia Equipment 9 |Adaptive cruise assist
1 | Anti thettalarmisystem Intersection assistant, driver assist sys-
2 |Drive system control module 11 terns
3 | Emergency call system 15 |USB input
4 | Selector lever
5 [Horn eer ggage comp:
6 |Parking brake
7 High-voltage battery, battery monitoring iB ° 5] 5 ny ~ a (a |
control module A) LD.
8 | Roof electronics control module
10 | Airbag control module
11 | Left front lumbar support
12 | Diagnostic connector, light/rain sensor
14 | Right front door control module
15 | Climate control system, body electronics Fig. 183 Left side of the luggage compartment: fuse panel
16 | Climate control system blower with plastic clip >
286

Accessories and technical changes
Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from
vehicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
@) Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
292
Maintenance, repairs,
and technical modifi-
cations
Observe the safety precautions > page 240, Gen-
eral information and > page 278, Raising the ve-
hicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.
Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.

Technical data
Windshield and headlight washer system* 6.3 qt (6 liters)
B8U-0380
= IMINO A
Fig. 186 Safety certificate
Gross Vehicle Weight Rating (GVWR)
The maximum permitted total weight @ of the
vehicle is listed on the safety certificate on the
side area of the door or on the driver's door pillar.
Trailer load
Gross Axle Weight Rating (GAWR)
The maximum permitted load on the front axle
@ or the rear axle @) is listed on the safety cer-
tificate on the side area of the door or on the
driver's door pillar.
Load
The maximum permitted load is listed on the tire
pressure label on the driver's door pillar.
Roof load
The maximum permissible roof load is 165 lbs
(75 kg).
e-tron 4,000 lbs (1,800 kg) 397 lbs (180 kg)
e-tron Sportback -3)
=)
a) The value was not available at the time of printing.
298

Index
Vehicle battery (12 Volt)............... 245
Winter operation (12 Volt vehicle battery) . 245
Battery (vehicle)
refer to High-voltage battery........... 107
Blinds
refer to Panoramic glass roof............ 41
BIOCK fOUtE soe 2 » nome © x eee x x tee e + SeeE 206
BIOWER's + sas < @ acne 2 5 SRR 7 8 ER TS HOR FS 83
Bluetooth
Audio player « saws s = sews so sees ss eee ae 223
Connecting acell phone............... 173
Deleting adevice................0000- 238
DEVICE OVERVIEW’: cues & = sqeays + 2 ease & 2 eee 237
Disconnecting a device................ 238
Displaying profiles.................00. 238
Searching foradevice................. 238
Selecting adevice « wii se sna ae www ses 238
Specifying a favorite................0. 238
Boost fUmCtion wisn: 0 « sownine a » examen © 0 ageiore ¥ 0 6 91
Brake fluid
Checking the brake fluid level........... 243
Brakes... 2... eee eee eee 94
Brake fluid: « « seas s ¢ wows se eews oo eee 243
Emergency braking function............. 97
Le (0) 98
New brake pads..............2.-0 ee eee 95
Break-in security feature. ............0 eee 32
Breaking in
New brake pads..........--..----e eee 95
INCWAINESY: 2 owners « s wows ov ised @ ener oo 255
Browser
refer to Mediacenter...............04. 227
Bulb:ireplacementiin:. + ¢ csicoa vo ecneana so eosuene oo 287
Business. addressis ¢ vss so mean a 3 man x oo 206
Cc
California Proposition 65 Warning........ 240
Battery specific........... cee eee eee ee 245
CAlLlist,. sacsnis x 2 ommnes + cree & o mean = ema 177
CaMENASiics: 2 eee sv omenE © oso © 8 eNO a 128
Locations ......... ee eee eee eee eee 129
Capacities
Washer fluid reservoir................. 298
Cargo floor. .... 0... eee eee eee eee 80
Cargo mat...... 0... eee eee 80
CArQOMets, « 6 wses oo ieee © casino even & amon 79
300
Car KO Yicniie 2 wesevae 2 weaves oo ease © aseuee © ¥ emeee 33
Car phone
Serial number (IMEI) .................. 184
SWItCHING Off sazc s aes co eee se Gees BS 183
Carwash... . cece eee eee eee eee 268
Cell phone
refer to Telephone...........-..-++-5- 173
Cell phone compartment
refer to Audi phone box............... 175
Central
lockingiss « 22s x + eyes +e eee se ee 29
INUEOHLOGK Ss « cccries « arexsuowe « iranawe a 8 ese te & omaus 29
Convenience key.........--.00 eee eee 34
Convenience opening and closing......... 40
Luggage compartment lid............... 36
Mechanically unlocking and locking....... 32
MBSSAGES « sexs ¢ » meme 5 eae v ¥ eS < Be 31
Remote control: keysis & 6 ssues se smn 6 6 aero 34
Setting... 20... cece eee eee 30
Vehicle key seas = = seme = ¢ wees to eee ty ee 34
Central locking switch...............200. 31
Certification......................000. 295
Changing light bulbs................... 287
Charging
refer to Power sourceS.........--..00-0- 75
Charging clip
refer to Wall mount clip.............0 122
Charging display cewe s x ems 5 s mes xo ca F 113
Charging the battery (mobile devices). 175, 225
Charging time.................00. 000 109
Child safety lock
Climate control system controls inthe rear. 39
POWEP WIND OWSimcica & 2 since wo coausis vo dasa os 39
Rear doors... ..... eee cee eee 39
Child safety seats..... 0.0.0... ee eee eee 69
Securing to the top tether anchor........ 73
Securing with a safety belt.............. 72
Securing with LATCH). « «cess 6 scwcene @ 0 vesvene 71
CleANIING « sesuass x & smeres wo scucens & seawers ¥ w were 268
Cleaning Alcantara......... cece eee eee 271
Cleaning artificial leather............0.. 271,
Cleaning carbon components........ 270; 271
Cleaning controls...................0-. 271
Cleaning decorative parts/trim........... 270
Cleaning plastic parts.................. 270
Cleaning textiles.................0000. 271
Climate control system .............0 00 82

4KE012721BE
Climate control system controls in the rear
Child safety lock... . 0... ccc eee eee eee 39
Closing
Automatic luggage compartment lid...... 37
Convenience closing..............-.... 40
HOO « sess eu oxsanne no seman ow eatetess cence 241
Luggage compartment lid............... 36
Luggage compartment lid with foot motion . 38
Panoramic glass roof................... 41
Sunshade (roof) ..............00 sees Al
WINOWS « nore » ¢ soyee 5 2 ewe x saueR 5 2 Re 39
Closing aid (power closing doors).......... 29
COckPIEGIMIMING s = secs ¢ & caiwes + © Hanes + Fee 49
Cockpit (overview) ..............0 000s eee 6
Collapsible sparetire................0.. 280
Collapsible tire
refer to Collapsible spare tire........... 280
Color code... 22.6... cece ee eee eee eee 297
Comfort auxiliary air conditioning.......... 86
Coming home/Leaving home
refer to Entry/exit lighting.............. 47
Compartments...........0 002. e eee eee 76
Compass inthe mirror..............00005 54
Compliance. ....... eee eee eee eee 295
Configuration wizard . ccc... eww eae es 17
CONMCCb is oo somes 2c cence 3 sewn 2 8 ee @ 8 aS 187
Data plans... ..... eee eee eee 192
Data Phivaty'ax s «meee sv oem s bees s gee 290
Emergency: call sscsss ¢ 0 west sv wawa » wenn x 194
Infotainment....................000. 187
Infotainment services. . ..0... ce. s eae 188
Online roadside assistance............. 195
Vehicle control services............005- 189
Connected devices
Device overvieW........--..00-- eee eee 237
Connections
referto Media................--- 222,226
Consumer information.................. 292
Consumption
REGUGING = gaan = 2 game

Index
Driver information system................ 12
Drives
refer to Media................-.. 222,226
Drive select
refer to Audi drive select............... 101
Drive systeM... 0... eee eee ee 92
Audi drive'select » ss « s swe 4 2 seen ss 101
Emergency Off esses. «2 eases 4s ewan «wasn 6 6 88
Switching on and off...............000- 88
Driving down hills......... 0.00... c eee eee 98
Driving programs « « scvers ev vases « # essen 91,151
Driving through water................05. 99.
DEiVING UME: ¢ = sewn « » mews 2 y ew ¢ ewer as g 14
Driving tips
Driving through water..............0005 99
Efficient driving................000000- 94
Offroad GHiVING « wsme wormx 2 sewn xe tow ee 99
Uphill and downhill.................0.. 98
Driving:up hills:. « 5 sie 2s wns os men oo ewe 98
DVD drive (media drives)................ 223
E
E-mail
Messageroptionste:s « « sees « sascees ¥ 0 seems 182
SettingS .. 0.6... cece eee eee eee 182
EDL
refer to Electronic Differential Lock...... 104
EDR
refer to Event Data Recorder (EDR)...... 288
Efficiency assist «: « sees s x ees se een ewe 140
Electrical system. .........-.. eee eee ee 244
Electric drive systeM..........0 2.00 e eee 92
Electricity
refer to Energy ess xs sews se ees se eee 107
Electric motor
COOLANE sso x 2 sews 5 e ears & & eee 2 2 RES + 242
Electric range’: s : samy « & eases « © eave 4s eee 208
Electromechanical parking brake.......... 96
Electronic Differential Lock.............. 104
Electronic immobilizer...............00-. 34
Electronic Stabilization Control........... 104
Embedded SIM card.........0.ceeeeeuee 188
Emergencyassist ccc ss scam vena eo woven 162
Emergency assistance woccs sc ceuwa see a es 274
Emergency braking function.............. 97
302
Emergency'calliiss © a saver v samen ¥ seve 179, 194
Emergency flashers..........0.eeceeeeee 47
Emergency mode « vas s i sews ss eeun sv eeu s 92
Emergency operation
DOOMS 2 « sess so wane oceans vee wo ote 32
Luggage compartment lid............... 38
Panoramic glass roof.................-. 41
Energy
Current consumption................... 14
Reducing consumption................. 94
ENergy TECOVENY cers xo essere wo eessine wo ctv & oa 92
Engine braking effect
refer to Recuperation.................. 92
Engine’StartisyStei over. « cose o 6 evenenn occa 89
Entry/exit UIGhting:in. . «sce sv nasi sw mane ve 47
Entry
assistance: « «sess % wens 6 o savers & were 58
also refer to Exit assistance............. 58
ESCOPROAM cecisecs 5 «: sacra 5 x answers « o amaesnn aw oi 105
eSIM
refer to Embedded SIM card............ 188
Event Data Recorder (EDR).............. 288
Exiteassistanee «case so sauce ao nine ow mm os 58
EXIGE Wari Giccses « 5 sscses « & assem oo seamen oo ewes 160
Exterior lighting: « «eves + 2 omen oe see 2 2 ws 45
Exterior MUIfOrS saws ss cews so caw s waa ss 49
Foldingisettings snc = semis a 2 suansne 0 s wasn 6 30
External voice operation................. 25
FE
Factory default settings
Multi Media Interface................. 237
FaStrOute’s cuse x «ance ao uminece ow anaes + een 198
Favorites
Bluetooth.............. 0.02. 238
NaViGatiOniscs « weees + wees o x some ¢ 5 nee 200
TELEPHONE sesso: x x amewes ov sawn o 2 omens @ oom 178
Federal Communications Commission (FCC) . 295
File formats (media drives) .............. 232
FOG WINKOWS), see = wacx © s eeu 4 s em « go 84
Folding the rearseats.............-..0-- 79
Footwell temperature............00.000. 85
For the sake of the environment
L@AKS icc: & : sayse 5 2 ewe 2 2 See x ee ge 241
Forward gear
FEFEPTO' GEA sx = « name = ¥ carne « ¥ nase x 2 eae 90

Index
Navigatlon «cscs o 2 comes ws succes ¥ x soneees wo one 197
Better route......... 2... eee eee 210
CalinGtesys s x ees x eeeey x BEER Fe ROR See 201
Changing the scale iw-ia se cain ae cece oo ove 201
also refertoMap..........0..ee eee eee 203
Navigation database
Version information................-- 238
Navigation (instrument cluster) .......... 205
Net... ieee eee eee 76
SY 294
Night:visioniassists. « cess ss cave oo cscs o ove 135
Cleaning the camera.............-.0.. 269
Notification center.................-000- 19
Oo
Odometer... ... ccc cece cee eee eee 13
Resetting............0..0..0 2.002000 ee 13
Office address
refer to Business address.............. 206
Offroad
refer to Offroad driving...............4. 99
Offroad drivingies «2 cas + ¢ sew x 2 gees 2 2 yee 99
OFF (climate control system) .............. 83
Ofi-board computer's ss cau s x ees sy tems 14
On Board Diagnostic System (OBD)........ 288
Online destination
refer to Online Points of Interest........ 200
Online map
refer to Satellite map...............-. 208
Online: media... = s ese: =v cee se see se oe 224
Online Points of Interest................ 200
OMUMETAGIO = ses x ¢ aewe x ¥ Seems te Seas ZS 218
also refer to Online radio.............. 218
Online roadside assistance.............. 195
Online services
refer torConnects « scx o wiwr ee oem ao we 187
Online system update...............00. 237
Online traffic information............... 210
OPSHING’: « + seen ¢ = eeuee se eee se ees ee ee 29
Automatic luggage compartment lid...... 37
Convenience opening................... 40
HOGG « = wens x = eee ¥ 2 em Fe ew 2 2 ew 241
Luggage
compartment lid............... 36
Luggage compartment lid with foot motion . 38
Panoramic glass roof...............0005 41
306
Sunshade (roof) + « cocie x a ascoane wo mewees 9 0 41
Windows ...... 0. e eee eee eee 39
Opening and closing
refer to Unlocking and locking........ 29, 34
Opening the charging port door.......... i
Operating
Head-up display..............-..2-005- 23
Tnstrumentclusten « seas ¢ savior » oncom a 9 ee 12
Multifunction steering wheel............ 12
Multi Media Interface............... 15,18
TEXtIN PUB sis 2 sane » ewe es ween «6 ese a ¥ 21
Touch display...........-..00 0.00 e eee 15
Voice recognition system............... 24
Optional equipment number............. 297
Options
Medidton = 2 gaws ss meee s Hoon 4 + neue os oe 230
Navigationices « wees + even 6+ nase sv mewn 211
Radio... 2.6... ce eee eee eee eee eee 219
QUBSIASHMOISES. 5 craters vo sxnsee am enszede a «seme 94
Overview: (COCKPID) Hine x & sens + eee oo enaren w a0 6
P
Paint icOde ia 2 2 ccwiane wo wie = oom wm ams 297
Paint damages = 2 scare owen so ewe 2 wee 270
PANICG bUttOlins ¢ ¢ cewe 2 » eee 2s Hem 2 9 eee 33
PANIC TUNCCION cence 2 x see x 2 nem =u wwe + we 33
Panoramic glass roof..............00000- 41
Convenience opening and closing......... 40
Emergency closing..............eee eee 41
Quick opening...............002- 000 41
Parental control
DVD sess x = says 5 2 gee x & gate so ae cE
Parking aid was ¢ « awe ¢ o eens ¢ 8 eee y Fees a
Adjusting the volume
Automatic activation
Cleaning sensors/camera....
Deactivating rear cross-traffic assist... . . LV
Parking aid plus...............00-000- 164
Peripheral cameras...........---000-5 166
Rearview Caimiera sacs ss ces ss mews se eee 166
Trae reviews a + sicnoas oo weve < mime = = xen 168
Parking and maneuvering..............- 164
Parking brake
refer to Electromechanical parking brake.. 96
Parking heater
refer to Auxiliary climate control......... 85