2020 AUDI E-TRON warning

Audi connect

and the vehicle equipment, the following options
may be available:
— Embedded SIM card

Z\ WARNING
Always follow the information found in > A\
in General information on page 187.
©) Note
Always follow the information found in >@ in
General information on page 187.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card

The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 187.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
= page 187, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi.
Switch on the Wi-Fi hotspot.
» Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
188
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.

Z\ WARNING
Always follow the information found in > AV
in General information on page 187.
C) Note
Always follow the information found in © in
General information on page 187.
@ Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 295.

Audi connect
Infotainment services
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
(i) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.

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Audi connect

Services
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > Ga.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on B&.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
Online news
> Applies to: MMI: Press NEWS on the home
screen.
If you logged in to myAudi in your vehicle
= page 27, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 27. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > G5. Press on a Twitter entry in the list.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your

)) Depends on the country and equipment. These services
are available for a limited time.
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 188.
You can display the your mobile device calendar
on the MMI.
» Applies to: MMI: Press CALENDAR on the home
screen.

Z\ WARNING
Always follow the information found in > A\
in General information on page 187.
@) Note
Always follow the information found in >@ in
General information on page 187.

Audi connect vehicle
control services
Applies to: vehicles with Audi connect vehicle control
With Audi connect vehicle control services 1), you
can utilize various services using the myAudi app
or online at my.audi.com.

ZA\ WARNING
Always follow the information found in > A\
in General information on page 187.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control >

189

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Audi connect

— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 85.
Alert services
Requirement: a key user must be set in the vehi-
cle > page 190.
You can adjust the following services in the
myAudi app. You will be notified by a push notifi-
cation and/or e-mail if an alarm is triggered for
your vehicle.
— Geofencing Alert: a permitted/prohibited zone
was entered.
— Speed Alert: a set speed was exceeded.
— Valet Alert: a set speed was exceeded or a per-
mitted/prohibited zone was entered.

ZA\ WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Only perform the climate control functions
if your vehicle was shut off correctly and the
ignition is switched off.
— Only perform charging functions on the
high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.
@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.


Settings
Ce) atolnl Mariano) 4
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when the function is
switched on, mobile devices can use the Inter-
net connection through the Wi-Fi hotspot.
Access point
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): the access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
— Apply settings: saves the changed settings.
— Reset configuration: resets the connection set-
tings.
Data usage counter
Your current data usage is displayed.
— Reset counter: you can reset your usage statis-
tics to zero.
— Warning limit: you can set a warning limit for
your data usage (GB/MB).
191
>

Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 194.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 195.
ZX WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
@) Tips
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.


Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The available services set by Audi AG
are only available within the cell phone network
194
coverage area for the cell phone service provider
selected by Audi AG.
@ Tips
— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Functions
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 194.
Making an emergency call
Applies to: vehicles with emergency call function

Fig. 137 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (J) to open it.
> Press and hold the emergency call button until
the LED @) blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LEDin >

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Emergency call

the emergency call button (2) will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 195.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 195, LED
status and > page 195, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
& Emergency call function: malfunction! Re-
stricted functionality. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
&S Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized

)) The availability of the services offered depends on the
country and may change in the future.
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Cee Te Re tee cary
Applies to: vehicles with online roadside assistance

RAZ-0443



Fig. 138 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button (@). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button () by mistake, then
press it again. Or
> Applies to: MMI: Press Cancel or End call.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI. >
195

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Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system

Fig. 139 Upper display: standard map: route guidance is
not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: Multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster:
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 198, fig. 140.
@ Open intelligent search directly > page 198.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 204, Map operation.

A WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 17,
Traffic safety information.


—The route calculated by the navigation sys-
tem is a driving recommendation. Follow
the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>©) in General information on page 187.


— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: Multifunction steering wheel:
Depending on the selected function, it may
be necessary to use the upper display.
— Applies to: vehicles with Audi connect Info-
tainment: Other services may be available
depending on the country and vehicle equip-
ment.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
Allimportant destinations can be displayed in
the vehicle and in the myAudi app.
197

Navigation

@
OO@
®
®O®8
©®®
O8
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®
®
Display active destinations, stopovers, or
route plan. The distance to the destination
including the calculated arrival time is dis-
played > page 202. If the symbol appears,
the destination is out of range > page 202,
e-tron route planner.
For vehicles with trailer mode, the symbol in-
dicates that the function is switched on.
=>page 212
Traffic information > page 210
Altitude
Displays the maximum permitted speed):
within city limits, on expressways, and on
highways.
Current vehicle position
Route information > page 212
Name of the street on which you are current-
ly driving
Start
route guidance for the marked destina-
tion @)) > page 202, Selecting a destination
from the map
Display details for the destination
=> page 201
POI search within the vicinity of a marking
Adjust the map orientation. Also see
=> page 211
Navigation settings > page 211
Adjust the scale. Set scale. Or: Press the
magnifying glass to switch automatic zoom
=> page 211 onor off directly on the map. The
symbol appears when this function is
switched on.
Marked destination. See > page 202, Select-
ing a destination from the map
Map contents (points of interest, favorites).
When there are multiple map contents in the
immediate vicinity, the symbols are shown
stacked on the map. To display a list of indi-
vidual symbols, press @9 9 fig. 143. Press on
a POT in the list.
Center the map to the current vehicle posi-
tion

1) Only applies to vehicles without camera-based speed limit
display.
204
Additional possible symbols on the map


Symbol Description
@ Home address > page 206, Favor-
ites
Business address > page 206, Fa-
vorites
* Favorites > page 206
fa Previous destinations display

Traffic information display on the map or
map preview
Color-coded markings along the route indicate
the traffic flow:
Green: traffic is flowing freely.
Orange: stop-and-go traffic
Red: traffic jam or traffic obstructions.
Shaded markings indicate the length of the area
with congestion.
Traffic information
— Colored warning symbols: traffic incidents
ahead that are on your route.
— Grayed out warning symbols: traffic incidents
that are not on your route.
— All traffic incidents will display in color when
route guidance is inactive.
— Warning symbols with arrow: traffic incident
that you have been routed around, for example
2.
You can adjust the display of colored markings
for traffic information on the maps > page 211.
Map operation
Applies to: vehicles with navigation system
You can operate the map > page 203, fig. 142
with the movements described in the following
information.
Moving the map
> Drag your finger across the map in the desired
direction.

Navigation

Map updates settings
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
» Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance.
Automatic online map update: when the func-
tion is switched on, map updates will be auto-
matically downloaded and installed.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 187.
Traffic information
Introduction
Applies to: vehicles with navigation system
a) a)
Fi Delay along the route: 30 Min
i Possible saved time: 15 Min
al (coy 2
(coe)
Cs
Fig. 147 Upper display: traffic information overview
Open traffic information
Requirement: the map must be displayed
=> page 204.
> Press Q) > page 203, fig. 142.
Display traffic report details
> Press on the traffic report 2) > fig. 147.
> To display the previous or next traffic report,
press < or.
The following information can be displayed
> fig. 147:
@ Amessage will appear if the MMI calculates a
better route for the current route guidance.
More information can be found under
= page 210.
@ Atraffic message is displayed. The distance
to the hazardous area is calculated from the
current vehicle position.
210

@® The traffic messages are only shown when
route guidance is active. Press ona line to
display details about it.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 187.
G) Tips
— Particularly critical traffic information, such
as warnings about wrong-way drivers, is au-
tomatically displayed as a notification.
— Traffic information is not available in some
countries.
13{-3 aaa colt) a)
Applies to: vehicles with navigation system
By receiving traffic, your MMI calculates a better
route if available and the possible time saved
compared to the current route. You can decide
which route you would like to use.
A notification will appear for several seconds if
your MMI calculates a better route for the cur-
rent route guidance.
A message will also appear in the traffic informa-
tion overview @) > page 210, fig. 147.
Accept better route
Requirement: a notification about a better route
must be displayed.
> Press F&. The better route is used for route
guidance and the route is recalculated. Or:
press the notification in the central area. The
better route with the calculated arrival time is
displayed > page 206, Alternative routes. Press
ona better route (for example @) > page 206,
fig. 145).
Online traffic information
Applies to: vehicles with navigation system and online traffic
information
The MMI can receive real-time online traffic infor-
mation about congestion, accidents, road con-
struction, and other incidents.