4N0012721BD
Driving dynamic
Based on the selected setting, the air suspen-
sion* will adjust the ground clearance and the ac-
tive suspension* will provide various degrees of
compensation for vehicle movements.
Engine sound
The engine sound adapts and can be subtle to
sporty.
Suspension
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
» Applies to: Audi tablet: Select on the home
screen: VEHICLE > Driving data.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
>» Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
> Press Lower to lower the vehicle down again.
The vehicle will lower when at speeds of approxi-
mately 22 mph (35 km/h) and lower. This func-
tion may only be used temporarily when in-
creased ground clearance is necessary. It is not
intended for long drives.
CG) Note
— Also refer to the information about ground
clearance > page 130.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Active suspension
Applies to: vehicles with active suspension
The active suspension enhances the air suspen-
sion with an electromechanically-controlled sus-
pension system. It selectively influences rolling
movements when driving around curves and
pitching movements, for example when braking
and accelerating. It also reduces lifting move-
ments when driving over bumps. The settings de-
pend on the selected Audi drive select* mode.
The curve tilting function is also switched on in
the comfort+ Audi drive select* mode. This func-
tion reduces the force on the vehicle passengers
when driving around curves by tilting the vehicle
toward the inside of the curve.
Display
You can display the principal functions of the ac-
tive suspension.
> Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Active sus-
pension display.
It will display how the vehicle body movements
are compensated at each wheel. The more the
cylinder is filled in, the more the system is inter-
vening. Please note that the display here is not to
scale.
Settings
> Open the active suspension display and select
. >
129
Driving dynamic
With Road ahead: level correction, you can ad-
just how much the vehicle will compensate for
bumps in the road. For this purpose, there is a
camera behind the windshield that detects the
road conditions and activates the active suspen-
sion when bumps are predicted. A colored cone in
the display indicates when this function is acti-
vated. This function may only have limited availa-
bility under certain conditions, for example,
when it is dark > page 155.
Applies to: vehicles with elevated entry
With the Elevated entry function, you can select
if the vehicle should be raised when a door is
opened in order to enter and exit the vehicle
more comfortably. The vehicle will lower again
slowly in the following situations:
— When starting from a stop
— When locking the vehicle
— When changing the Audi drive select* mode
— Approximately 10 seconds after all doors have
been closed
— After a certain period of time when the engine
is stopped and a door is open, in order to main-
tain the battery charge level.
This function may not be available under certain
conditions, for example if the ground is not level
or when the battery charge level is low. The func-
tion may also be deactivated temporarily after
the
vehicle is serviced using diagnostic equip-
ment, and it will only be available again once the
vehicle is driven a certain distance.
©) Note
When the elevated entry function is activated,
make sure there is sufficient space above and
below the vehicle. This particularly applies to
space under open doors and above roof struc-
tures. If you are unsure about the amount of
space, deactivate the elevated entry function
before exiting the vehicle to reduce the risk of
damage.
@ Tips
— If an open door touches the ground or be-
comes stuck, use the Raise > page 129
130
function in the MMI to raise the vehicle us-
ing the air suspension.
— When the curve tilting function is switched
on, the vehicle passengers will experience
less turning force when driving around
curves. This may influence the perception of
speed. Always adjust the speed to the driv-
ing situation.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
— Automatic lifting and lowering using the Ele-
vated entry* function
ZA\ WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
C) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.
Messages
B Air suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited >
Driving dynamic
& Steering: malfunction! Please stop vehicle.
Pay attention to distance at side
The rear axle steering may have failed. More
space on the road may be needed at the side of
the vehicle. Slow down immediately, and stop
your vehicle as soon as possible in a safe location
with enough space at the sides of the vehicle. Do
not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
BS Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Do not tow
your vehicle because it cannot be steered. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
a Steering: malfunction! You can continue
driving
There is a malfunction. Steering may be more dif-
ficult or more sensitive. Adapt your driving style.
Have the steering system checked immediately
by an authorized Audi dealer or authorized Audi
Service Facility. Please note that the red indicator
light may turn on after restarting the engine. Do
not continue driving if it does.
a Steering: malfunction! Adapt driving style.
Larger turning radius
The rear axle steering may have failed. The vehi-
cle will have a larger turning radius, and the sta-
bility when driving around curves will be compa-
rable to a vehicle without rear axle steering. Drive
carefully to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
corrected.
BS Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.
Dynamic steering: correcting steering wheel
position
132
The steering is reinitializing. The steering wheel
will move easily after starting the vehicle. Reiniti-
alization might be necessary if the steering wheel
was moved while the engine was switched off.
The display turns off if the initialization was suc-
cessful.
Z\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
@ Tips
— If there is a malfunction, the steering wheel
may be crooked when driving straight.
—Ifthe a or a indicator light only stays on
for a short time, you may continue driving.
ALL wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
> page 134.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.
Z\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane” if driving at speeds that >
High-voltage system
or an adapter, for example, a travel adapter
or timer.
—Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Only use the charging equipment provided
by the factory or the charging station cable.
ZA WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country, charging in
mode 2 may be forbidden in public areas
and public spaces. Contact an authorized
Audi dealer or authorized Audi Service Facili-
ty for more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.
138
() Note
— Severely draining the high-voltage battery
can damage it. Once a O mi (0 km) electric
range is displayed, charge the high-voltage
battery within two months. If the stationary
time is unknown with the electric range at 0
mi (0 km), charge the high-voltage battery
immediately. Even if the vehicle is not used,
the high-voltage battery charge level will
naturally reduce over time. To avoid a total
battery drain during long periods without
use (more than one year), charge the high-
voltage battery to the highest level possible
before discontinuing driving it.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
G) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China) >
4N0012721BD
High-voltage system
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
@ Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems ona secure surface
during the charging process > A.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
process is automatically paused until the
temperature has lowered back within the
normal range.
Cee Tact)
Applies to: vehicles with plug-in hybrid drive
Fig. 106 Left rear side of the vehicle: opening the high-
voltage charging port door
RAZ-0835
Fig. 107 Charging unit: charging port and buttons/LED
Connecting the charging cable
If you charge your vehicle at a charging station,
the following sequence of steps may vary. Follow
the manufacturer guidelines and operating in-
structions for the charging station.
Requirement: the “P” gear must be selected, the
parking brake must be set, and drive ready mode
must have ended.
— If necessary, remove the charging cable from
the vehicle > page 144, Transport.
— Remove the cap from the charging cable if nec-
essary.
— First connect the charging cable to the power
supply, or remove it from the charging station.
— Unwind the charging cable completely.
— Unlock the vehicle.
— To open the charging port door, press on the
right
side of the door > fig. 106.
— Remove the cap from the vehicle charging port
and place it on the holder on the charging port
door.
— Plug the charging connector into the vehicle
charging port.
Starting to charge automatically (immediate
charging)
If charging is not delayed with a timer, the charg-
ing process will begin immediately. If necessary,
the charging station may need to be activated.
Follow the manufacturer guidelines and operat-
ing instructions for the charging station.
While charging
The charging display on the charging unit @) will
flash green while charging. It will pulse |} in the
instrument cluster. You can find the meaning of >
139
High-voltage system
the possible charging display colors under
=> page 140.
The charging connector is locked while charging
and cannot be removed.
If the driver's door is opened while the ignition is
switched off, the current battery charge level and
the high-voltage battery range will be displayed
in the instrument cluster. If charging is in prog-
ress, the remaining charging time will also be
displayed.
Immediate charging and timer charging
You can switch between the immediate charging
@ and charging timer @ options during the
charging process if a charging timer is set
= page 141. Press the desired button to do this.
Ending the charging process
You can interrupt the charging process at any
time.
— Unlock the vehicle or press the @/(@) button
when the vehicle is unlocked, and the LED will
turn on.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— Put the cap back on the charging port.
— Close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— If you are transporting the charging cable in
the vehicle, store it securely > page 144.
If the charging connector cannot be removed,
you must unlock it manually > page 142.
ZA\ WARNING
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
—If the charging unit is damaged, do not
charge using the charging port to reduce the
risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.
() Note
If you drive with the charging unit open, both
the charging port door and the electronics in-
stalled behind it could be damaged. Check
each time after charging if the port door is
locked before you start driving the vehicle.
@) Tips
— If the parking brake is set, it could create
noises when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
Charging display
Applies to: vehicles with plug-in hybrid drive
The charging display is an LED light on the charg-
ing unit @) > page 139, fig. 107 that indicates
the charging status. The key for the LED light is
explained in the following table.
LED on the charging unit Meaning
Vehicle charging system is in sleep mode. A timer may be active,
Off but charging has not started yet.
Charging process is interrupted. >
140
4N0012721BD
High-voltage system
LED on the charging unit Meaning
Pulsing The high-voltage battery is charging.
Green Flashing A timer is active, but charging has not started yet.
On High-voltage battery charging process is completed.
When using the Audi charging system, make sure the power
plug is inserted in the power socket > page 144. No power sup-
ply was recognized even though the charging cable is plugged
On in. Have the power supply or power supply system inspected.
When using the Audi charging system, check the status displays
Yellow on the unit > table on page 145. See an authorized Audi dealer
or authorized Audi Service Facility for assistance if necessary.
The vehicle is not secured from rolling away. Check if “P” is se-
lected and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.
Flashing
The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Remove the charging connector and plug it in the
charging port again, or use a different charging station. If the
Red On LED stays turned on, there is a malfunction either in the vehicle
charging system or at the power source. See an authorized Audi
dealer or authorized Audi Service Facility for assistance if neces-
sary.
The outside temperature is too low or too high.
@ Tips > If the timer should be set one time, select Indi-
: vidual timer. If the timer should be set to re-
peat, select Repeat timer.
> Set a preferred charging time if desired, for ex-
ample to use off-peak power rates.
> To also activate the climate control with a tim-
Yad tare mans er, select CD.
Applies to: vehicles with plug-in hybrid drive > Select Next and follow the instructions in the
The operation status indicated by the LED on
the charging unit are is displayed in the in-
strument cluster Es.
menu.
> To turn ona timer, select CD.
> To activate an enabled timer, select s— until the
Timer charging mode is displayed.
Use a timer to set at what departure time your
vehicle should be fully charged. A timer can ei-
ther be set one time or to repeat at the selected
times. You can also specify if your vehicle should
be heated or cooled to the temperature set in the If the set departure time on the timer is too
climate control system. You can turn on multiple close, it may not be possible to charge the vehicle
timers at the same time. fully.
> Applies to: MMI: Select on the home screen: @ :
VEHICLE > Charging & Efficiency > Charging. Tips
It is not possible to charge using the timer at
Multiple timers are displayed that you can set peer
separately.
> To set a timer, select > in the line for the de-
sired timer.
141
4N0012721BD
High-voltage system
The vehicle cable is securely connected to the can set whether you would like to charge with full
control unit. The power cable is plugged into the or reduced charging power. The last setting that
upper end of the control unit and can be switched was selected will be saved and used again the
> page 149. next time the vehicle is charged. If multiple
items are connected to the power circuit, the
charging current may be reduced when charging
© | On/Off button ®, charging power lev- at a power outlet. This can help to prevent the
Control unit overview
el and LED electrical equipment from overheating.
© _ |Status LED: Before charging, always check if the charging
a Power supply/household power setting that was selected last is still suita-
connection ble.
& | Vehicle —To set the charging power level, press the ()
6 Control panel button G) > fig. 112 for at least two seconds.
@ © Reset After the charging power level is set, the status
LEDs ©, and (will flash green one time. The
Adjusting the charging power level selected value (50% or 100%) is displayed on the
The control unit automatically recognizes the left or right side of the ®) button.
voltage and the available current strength. You
Control unit: status and malfunction indicators
Indicator lights Meaning Solution
© Green The charger is ready to charge, | Starting the charging process
O O off but is not charging. => page 139.
O & off
O 0 off
9 Off
© Flashing green _| The vehicle is being charged
O 0 Off with the ground conductor
O & of monitor activated.
O 0 of
9 Off
O Flashing green _| The power cable has overheat- | After the cable cools down, the malfunc-
© Q Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O Bor function: a multi-phase socket | cools down, charging performance will be
O 6 of is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con- de. The chargi fe h h ly/h hold
© Off ance will be reduced. nection checked by a qualified electrician.
145