2020 AUDI A8 service

4N0012721BD
Data privacy

For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
335

Accessories and technical changes

Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Emissions Control System Warranties: Federal
Emissions Control System Defect Warranty,
Federal Emissions Performance Warranty
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
— Applies to: USA models: California Emissions
Control Warranties: Short-term Emissions De-
fects Warranty, Long-term Emissions Defects
Warranty, TZEV models Emissions Defects
Warranty, California Emissions Performance
Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet and in the California
Emissions Booklet*.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from
vehicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Fuel may have a significantly lower octane rat-
ing. Unsuitable fuels can cause engine damage.
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
336
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
() Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
Maintenance, repairs,
and technical modifi-
cations
Note the safety precautions > page 274, General
information and > page 320, Raising the vehicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.

4N0012721BD
Accessories and technical changes

Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.


carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.


ZA WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.


ZA WARNING
The engine compartment of any motor vehicle
is a potentially dangerous area and can cause
serious personal injury.
— Always use extreme caution when doing any
work in the engine compartment. Always
follow commonly accepted safety practices
and use common sense. Never risk personal
injury.
— Never perform any work in the engine com-
partment unless you know exactly how to

@) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
(@) For the sake of the environment
Undeployed airbag modules and pretension-
ers are classified as Perchlorate Material -
special handling may apply, See www.dtsc.ca.
gov/hazardouswaste/perchlorate. When the
vehicle or parts of the restraint system includ-
ing airbag modules and safety belts with pre-
tensioners are scrapped, all applicable laws
and regulations must be observed. Your au-
thorized Audi dealer is familiar with these re-
quirements and we recommend that you have
your dealer perform this service for you.
G) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures affect-
ing the body should be performed by an au-
thorized Audi dealer or authorized Audi
337

Accessories and technical changes

Service Facility, who will perform the work ac-
cording to Audi factory specifications. Only
Audi Genuine Parts are used when Audi ex-
perts perform repair or service procedures.
Failure to use Audi Genuine Parts or Audi Gen-
uine Accessories or performing repairs incor-
rectly may result in severe vehicle damage,
such as corrosion.
Accessories and parts
Consult with an authorized Audi dealer or author-
ized Audi Service Facility before purchasing ac-
cessories or replacement parts. We recommend
that you have your vehicle serviced by an author-
ized Audi dealer or authorized Audi Service Facili-
ty and that Audi Genuine Parts and Audi Genuine
Accessories are used.
Audi does not endorse the use of products and
accessories that it has not evaluated, even if the
product is approved by a certified testing agency
or government agency.

ZA WARNING
— Installing unapproved accessories or incor-
rect replacement parts can cause vehicle
damage and can increase the risk of an acci-
dent.
— Never attach accessories, such as telephone
holders or cup holders, to the airbag covers
or within the airbag deployment zone, be-
cause this increases the risk of injury if the
airbag deploys.
— Do not use a license plate bracket different
from the one installed by the factory in the
front of the vehicle, because it may impair
the function of some systems.

@) Note
A correctly-installed exterior antenna is re-
quired for operating radio equipment in the
vehicle. Otherwise, the increased electromag-
netic waves can cause malfunctions in the ve-
hicle. Observe the regulations in the country
where the vehicle is being operated and the
instructions from the radio equipment manu-
facturer.
338
Reporting Safety Defects
Applicable to U.S.A.
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately in-
form the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Audi of America,
Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;

4N0012721BD
Technical data

Technical data
Identification data
Vehicle identification label
XXX X= HKNK WOK XX
(Hae wrccnce XX XNKKKNKK
Frm XXX XX
2
XX XXKKXKK XK KX XK
3 }—— MOTORS / GET. 8
eco au cone XXX
XXX KW XXX
XXX WX
CQ -ASRAINER YyNX XXX NOK
M. - AUSST. / OPTIONS
EOA 7D5 4UB 6XM 5SG SRW
2EH JOZ 1LB 1AS_ 1BA
3FC SMU 7X1
FOA 9G3 0G7 OYH OJF
SG TLE 3KA 8EH U1A X9B QZ7
1XW 8Q3 9Q8 8Z4 D2D
716 CV7 7KO 4X3 2K2
34 4KC 3Y0 413 5D2
1SA 7GB QIA 4GQ

RAZ-0668



ee

Fig. 215 Vehicle identification label
The vehicle identification label © fig. 215 is locat-
ed in the luggage compartment behind the rear
bench seat cover.
The vehicle identification label information can
also be found in the Warranty & Maintenance
booklet.
Vehicle data
The sticker contains the following vehicle data:
@® Vehicle Identification Number (VIN)
@ Vehicle type, engine output, transmission
® Engine and transmission codes
@) Paint and interior codes
© Optional equipment numbers
Vehicle identification number (VIN)
The VIN is located in the following areas:
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Vehicle info.
— Applies to: Audi tablet: Select on the home
screen: VEHICLE > Settings.
— On the vehicle identification label
— At the front behind the windshield
— Under the carpet under the right front seat
Notes about technical data
The values may vary based on special equipment
as well as market-specific equipment and meas-
uring methods.
Please note that the specifications listed in the
vehicle documentation always take precedence.
G) Tips
Any technical data that is missing was not
available at the time of printing.



Length (in (mm)) | Width (in (mm)) | Width across the | Height at curb
mirrors (in (mm)) | weight (in (mm))
A8L 208.7 (5,302) 76.6 (1,945) 83.9 (2,130) 58.6 (1,488)
S8L 209.0 (5,309) 76.6 (1,945) 83.9 (2,130) 58.6 (1,489)

341

4N0012721BD
Index

A
A/C cooling mode.............. eee eee ee 105
Accelerator pedal..............--000005 115
also refer to Accelerator pedal.......... 115
AccessorieS .. 0.00... cece eee eee ee 338
Active lane assist
refer to Lane departure warning......... 180
refer to Lane guidance................ 180
Active suspensioniicss + « sss so sasusia vs ssuen s o 129
Adaptive cruise assist................00. 170
Cleaning the sensors..............000- 310
Predictive control.................... 169
Adaptive speed assist
refer to Adaptive cruise assist........... 170
Adjusting the air distribution............ 105
Adjusting the brightness................. 65
Adjusting the sound..............-...0- 266
Adjusting the temperature.............. 105
Adjusting the volume..............000005 40
Adjusting the volume (announcements) .... 266
Adjusting the welcome sound............ 266
AirbagisySteM « + aims x eaen 3 = seme se OE a Zs 86
Ait GUality displayie. sy ees x s eeu 5 e wee a 108
Airsuspension...........2...0.00.0005 129
Airtransport................0.00.00005 136
Alarm system
refer to Anti-theft alarm system.......... 46
Alignment pin (changing the wheel)....... 316
All-weather lights...............-.00000. 60
Allseason tires... 2.2.00... 22020 305
All wheel drive
refer to quattro... 2... eee eee eee 132
Amazon Alexa integration
Média playback’: ¢ sos s ¢ wees ¢ 4 orem b eae 253
Operation « sion ss aac sv rere © omen wa ar 39
AMI
refer to Audi music interface....... 253,254
Android Auto
refer to Audi smartphone interface...... 264
Anti-freeze
Windshield washer system............. 287
Anti-lock braking system. ........-....-. 133
Anti-Slip Regulation.................0.. 133
Anti-theft alarm system...........-..00-- 46
Anti-theft wheel bolts................0. 319
Apple CarPlay
refer to Audi smartphone interface...... 264
Aspect ratio (video) ..........-..00. 258, 259
ASR
refer to Anti-Slip Regulation............ 133
Audi adaptive light.................0005. 60
Audi connect
refer to CONNECt:. « s ccascs seas ieeeee oe 216
Audi connect Remote & Control
refer to Vehicle control services......... 218
Audirdrive seletticy: « + sven « x cee x ¢ neem ¢ 2 2 128
Audi e-tron compact charging system..... 144
Adjusting the charging power level...... 145
Changing or attaching the power cable... 149
S@CUTING . 6... eee eee eee eee 150
Status and malfunction indicators....... 145
Audi music interface ioc. . ies. een ea ee 253
AUGIO TINGS crx = ¢ ces & ¢ cee £ & aeee Fc eS 25S
Audi phone box...........0.-. cee eee eee 202
Audi presense.... 6.6... 0. cece ee eee eee 182
MESSAGES vcr « 5 wey § 2 eee Fs eee 8 6 Ree 185
Audi pre sense front.............-..000- 183
Audi side assist
refer to Side assist............-..20--5 186
Audi smartphone interface.............. 264
Legal information: ¢ css os vei se owen oe 269
Auditableties « «cei + 2 some a 2 awa 3 eee ¢ 29
Device setup... 2.0... cece eee eee eee 30
Device test... 2.2... cece cece eee 35
Legal information's swe ss eae se eee oa 269
LIGENSES: scsi 6 0 cites 6 o veces © eeemeni © aperetne 269
Menus and symbols.............02+-00- 33
Operating’: « « wss6 s secu ss see ss eee s 18, 33
Regulatory information................ 269
Audi virtual cockpit
refer to Instrument cluster.............. 12
AUTO
Automatic headlights.................- 60
Climate control system ............005- 105
Auto Lock (central locking) ............... 43
Automatic climate control system
refer to Climate control system......... 104
Automatic luggage compartment lid.... 51,52
Automatic transmission............-.455 113
Parking lock emergency release......... 116
Automatic wipe/wash system............. 68
343

4N0012721BD

Child:safety:seats © wc cs cnc so wane ov emcee 91
Securing to the top tether anchor........ 95
Securing with a safety belt.............. 94
Securing with LATCH...............0--5 93
GIGANING was: «2 wesc a 2 wee 2 2 er ee oe a 2 309
Cleaning Alcantara............2-.00000- 312
Cleaning artificial leather............... 312
Cleaning carbon components........ 311,313
Cleaning controls..............00 ee eee 312
Cleaning decorative parts/trim........... 311
Cleaning exhaust tail pipes.............. 311
Cleaning:plastio parts: 5 2 sacs + ssn « 4 sex 312
Cleaming:textiles cision a x saves x a noms v x onan 312
Climate control system..............0.. 104
Climate control system controls in the rear
Childisafety lO¢Kiisne » + iscsi © © snemoss a o ammuaue w 4 53
Closing
Automatic luggage compartment lid...... 51
Convenience closing...........eeeeeaee 54
HOO « wissen oo scawiee a vane v4 ames ao oie a a 276
Luggage compartment lid............... 50
Luggage compartment lid with foot motion . 52
Panoramic glass roof...............204. 55
Rear window sunshade..............005 56
Sunshade (roof) ................00.0005 55
Sunshade (windows) .............0.0005 54
WENGOWS « ssncsie = s cosmsne % « cosmins o coanees wo a seme 54
Closing aid (power closing doors).......... 43
COASTING sam s wen «ore ao wee ae re a 118
Cockpit diMMING « « sss + ¢ wows se ces +e oes 65
Cockpit (OVERVIEW) « = aims se swag s pase a x res 6
GOlGFNUMBEr: ¢ sess sy poem 5 eae 5 e eRR « 341
Combustion engine.................005 118
Combustion engine startup.............. 116
Comfort auxiliary air conditioning......... 109
Comfort entry...... 0.00... eee eee eee ee 129
Coming home/Leaving home
refer to Entry/exit lighting.............. 63
Compact spare tire................0.00. 322
COMPAFEMENESS « sccwn « 0 wince 2 6 eeewene @ 0 ommete 98
Compass inthe mirror............-....-- 70
Compliance. « seve ss wesw sv exces 2 ora ¥ os 339
Configuration wizard.................00. 20
CONNMEGts ¢ 2 wwe x y meme 2 eRe ty eee Re 216
Data plans: « win os wesc vo cman o mane oe 221
Data Privacy. ...... eee eee eee eee eee 334
Emergency/calll «sci © wens e ¥ een 2 3 esecoee 223
Infotainment.......... 0. cece eee eee 216
Infotainment’services. . ci. . evew a ee 217
Online roadside assistance............. 224
Vehicle control services................ 218
Connected devices
Device overvieW.........-..02- 00s eee 268
Connections
fefer to Médidies: = s sews s ¢ news + eee 250, 255
Consumer information.................. 336
Consumption
Reducing « « cas « wows « + wees o x pew so me 121
Consumption (fuel) ........ 2... e eee ee eee 16
Contacts
‘Add destinations « sscis a sass 6 & avian « & a0 235
Importing and exporting.............. 211
MGITIONY: CAPaCity cu s & saces 2 & nas 4 £ Sana 211
Opening (business card)............... 205
Updating inthe MMI.................. 211
Convenience key’: «sini ee eye ev ere as owe 43
Convenience closing.................-. 54
also refer to Vehicle key.............00. 47
Convenience opening and closing
SSUNSHAPE secre «a wine a & siemens Windows or panoramic glass roof........ 54
Coolant temperature display.............. 14
Cooling MOC iis. ce ssw ee eevee ov eevee oo oe 105
Cooling system
AddING
COOLANT: cies a + essing © 1 erecnse nw nome 282
Checking the coolant level............. 282
GOGLANE evccs 2 owe ov samen 2 o ome 7 o eR 281
Cornering light <. « «ees : s sews se eee se es 60
Cross traffic assist (intersection assistant) .. 189
Cruise control system..........-...00-5 166
Cup holders......... 0... cece eee eee 98
Current consumption.................005 16
Curve tilting function..............0000. 129
D
Data plans cosces x « smones x 5 sweets a 6 ononens © ot ones 221
Data: PrivaGy’. 2 sien a sree x x vessieie 6 3 oooueue ¥ 6 334
DAtG cence. is comsas 2 2 rocuow vo nae + 8 Bee = RR 16
SOLE Gh + sucseie « senna ou snenene # 6 ecewse oo) asus 266
Daytime running lights.................. 60
Declaration of compliance............... 339
DEF (instrument cluster)...............0. 12

Index

Glossary of tire and loading terminology... 292

Glove compartment.............0000 98,99
Valet parking........... 02. eee e eee eee 56
Gross Axle Weight Rating (GAWR)........ 342
Gross Vehicle Weight Rating (GVWR)...... 342
GVWR
refer to Gross Vehicle Weight
Ratifig (GVWR) « sas ¢ suene ¢ ¢ eet 8 o nee 342
H
Handset
refer to Rear Seat Remote............... 25
Handstrees « seve x s wasn a ¢ wom § ze oe A ee 201
Hands Free) Profile... sc.ua cine aaiean es 201
Head-up display
AGJUStING aes = s gee = e eee s berg e wees as 37
Adjusting the brightness................ 65
Operating...............0.. 2.00 eee eee 37
Headlight range control..............0005 60
Headlights
Cleaning......... 06. e eee eee eee 310
Headlight range control................ 60
Washer system.......... 0.0.00 eee eee 68
Head restraints
Adjusting ............ 2c cece e eee 81
Removing and installing................ 81
Heated rear window.............-..005- 106
Heated steering wheel...............0-. 108
Heating... . 0. cece eee cece 104
HFP
refer to Hands Free Profile............. 200
High-voltage battery................05. 136
Audi e-tron compact charging system.... 144
CHarginGiicns so sessive oo arene ow amen © 137,139,
Charging display on the vehicle......... 140
Charging equipment.............ee08- 143
Charging methods.................... 137
Charging ports on the vehicle........... 137
Charging times: = x sees ss eees se ewes ee 137
Connecting the charging cable.......... 139
Messages while driving
Not running for long periods of time..... 138
Opening the charging port door......... 139
Quick charging...............002 eee 137
Setting the timer............0. ee eeaee 141
Transporting charging equipment....... 144
348
High-voltage system............-..00-- 136
High beams
High beam assistant................... 61
Highway lights..................000000. 60
Hill.descent:control... . «ese se ese ve eee « 126
HilLHold:assistss scccww + acon ee mason oo eves & 113
Home
refer to Home address................ 234
Home. address: «ssc a wenn ¥ 0 een ov one 234
HomeLink
refer to Garage door opener............. 57
HOMESGRCE isn « « sxeriw + comune + ormmnes a 5 wana © 19
HOMME: « cece w x sneer 2 eames we meReD Ze HONE GH ae 6
Hotspot
refer to Wi-Fi.... 0.0... cece eee eee ee 221
I
Ignition
Switching on and off...............06- iT
Imbalance (wheels) ............0 eee eee 298
Immobilizer
refer to Electronic immobilizer........... 47
Indicator lights... 2... 0. . eee eee 7
Inspection interval..............000000e 287
Instrument cluster............00 00 eee ee 12
Adjusting the layout................... 13
GLEAMING is: ¢ + mw 3 v new s wows oe mame do 312
Engine code.......... 20... eee eee eee 269
Failure... 2... ee eee eee 12
On-board computer .........2.+e0eee eee 16
Operating’: = = sere © = swans + x cuenise n coven «© 13
Personal profile................0000005 12
Service interval display...............- 287
Software information..............005 269
Switching tabs..................000005 13
Switching the VieWs. + ecw. se ees ce ees se 13
Vehicle functions. « sii xo evan +o amen +e ae 16
Version information..............000- 269
Instrument illumination................. 65
Integrated assistance................0-. 20
Intelligent search
Navigation........ 0.0.0 c eee eee eee eee 227
Interference-Causing Equipment Standard
(ICES)... eee eee eee eee 340
Interior lighting..................00- 64,65
Interior monitoring.............-.0-005- 46