Checking and Filling
the rest of the fuel to finish dripping into the
fuel tank.
> Turn the fuel cap clockwise until it clicks into
place.
> Close the fuel filler door and then press on the
left side until it latches.
The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 270.
For the tank capacity in your vehicle, refer to the
Technical Data > page 342.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the Ey indicator light will
turn on.
If the central locking system malfunctions, there
is a fuel filler door emergency release
=> page 273.
Messages
Al Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Messages
Applies to: vehicles with plug-in hybrid drive
Ay Fuel filler door: malfunction! Unlock fuel
filler door manually. See owner's manual
There is a malfunction. You must manually un-
lock the fuel filler door > page 273.
Al Warning! Vehicle performance may be limit-
ed
The fuel tank is almost empty. You must antici-
pate a significant power loss. Refuel immediate-
ly.
Ay Fuel filler door open. Please press button
again to refuel
1) Depending on the engine and country
272
Fueling is possible for a little while after pressing
the fl} button. You must press the ff) button
again if the time limit is exceeded.
Z\ WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.
ZA\ WARNING
Transporting fuel containers inside the vehicle
is not recommended. Fuel could leak out of
the container and ignite, especially during an
accident. This can cause explosions, fires, and
injuries.
— If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
Checking and Filling
— When using fuel containers made of met- — You must vent the tank system again if you
al, the fuel pump nozzle must always re- press on the fuel filler door opener. The fuel
main in contact with the container to re- pump nozzle can stay in the fuel filler neck
duce the risk of static charge. when doing this. Vent the tank system by
— Insert the fuel pump nozzle as far as pos- pulling the E) switch in the driver's door
sible into the filler opening while refuel- again.
ing. — If the engine turned off because the fuel
— Follow the applicable legal regulations in level was too low, then you may need to re-
the country where you are driving when fuel with up to 4.0 gallons (15 liters) of fuel
using, storing and transporting fuel con- in order for the vehicle to detect the new
tainers. fuel level. Otherwise, the engine may not
— Make sure that the fuel container meets restart.
the industry standards, for example ANSI — Fuel can age and may lead to problems
or ASTM F852-86. when starting. Audi recommends replacing
4N0012721BD
the fuel in your vehicle within six months.
@) Note
— Remove fuel that has overflowed onto any Fuel filler door emergency release
vehicle components immediately to reduce Applies to: vehicles with manual fuel filler door release
the risk of damage to the vehicle. If the central locking system malfunctions, the
— Never drive until the fuel tank is completely fuel filler door can be unlocked manually.
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel may enter the exhaust
system and increase the risk of damage to
the catalytic converter.
@ For the sake of the environment
— Do not overfill the fuel tank, or fuel could
leak out when the vehicle is warming up.
— Fuel should never enter the sewer system or
come into contact with the ground.
@ Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
G@) Tips
Applies to: vehicles with plug-in hybrid drive
Fig. 179 Right cover in the luggage compartment: remov-
ing the cover
— When inserting the fuel pump nozzle, make
sure that you do not press on the fuel filler
door opener @) with the fuel pump nozzle.
Fig. 180 Luggage compartment: fuel filler door emergency
release
See the label in the fuel filler door @)
> fig. 178. Otherwise, a valve will close in The emergency opening mechanism is located
the fuel filler neck and fueling will stop even behind the right cover in the luggage compart-
if the tank is not full. ment.
273
Checking and Filling
> Remove the screwdriver from the vehicle tool
kit > page 316.
> Carefully insert the flat side of the screwdriver
from below into the center of the top slot in the
cover > fig. 179.
> Use the screwdriver to pull the cover toward the
center of the vehicle and remove the cover.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 1802 ©.
> Press on the left side of the fuel filler door to
open it > page 271, fig. 177.
@ Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
@ Tips
Applies to: vehicles with plug-in hybrid drive
— The tank will not be vented if the emergency
release function was used on the fuel filler
door. You can only fill a small amount of
fuel in the tank. Fill only until the fuel pump
nozzle turns off for the first time. Drive to
an authorized Audi dealer or authorized
Audi Service Facility immediately to have
the malfunction corrected.
— Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Emissions control
system
General information
Z\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.
1) Depending on the engine and country
274
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Follow the safety precautions > page 274, Gener-
al information.
The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
Malfunction Indicator Lamp (MIL)
If the [J indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.
The indicator light can also turn on if the fuel fill-
er cap is not closed correctly page 271).
Engine compartment
General information
Special care is required if you are working in the
engine compartment
For work in the engine compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general >
Checking and Filling
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
o Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.
@ For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
Opening and closing the hood
The hood is released from inside the vehicle.
Fig. 181 Footwell: release lever (example)
RAZ-0016,
Fig. 182 Unlocked hood: lever
276
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> Applies to: vehicles with plug-in hybrid drive:
Switch the ignition off before releasing the
hood so that the gasoline engine does not start
automatically.
> With the door open, pull the lever > below
the instrument panel in the direction of the ar-
row > fig. 181.
» Raise the hood slightly > page 274.
> Press the lever > fig. 182 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > /\.
Message
B Warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.
Z\ WARNING
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.
4N0012721BD
Wheels
braking maneuvers. Stop as soon as possible
and check the wheel bolts.
— Check your wheels for damage. Have the
damaged wheels checked and/or replaced
immediately by an authorized Audi dealer or
authorized Audi Service Facility.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the message may be delayed.
— The driver is responsible for ensuring that
the wheels are attached correctly.
@ Tips
— The loose wheel warning system can also
stop working when there is an ESC malfunc-
tion.
— Using snow chains may result in a system
malfunction.
Winter tires significantly improve the vehicle's
handling when driving in winter conditions. Be-
cause of their construction (width, compound,
tread pattern), summer tires provide less traction
on ice and snow.
> Use winter tires on all four wheels.
> Only use winter tires that are approved for your
vehicle.
> Please note that the maximum permitted
speed may be lower with winter tires > /\ in
General information on page 289. An author-
ized Audi dealer or authorized Audi Service Fa-
cility can inform you about the maximum per-
mitted speed for your tires.
> Check the tire pressure after installing wheels
=> page 299.
The effectiveness of winter tires is reduced great-
ly when the tread is worn down to a depth of
0.16 in (4 mm). The characteristics of winter tires
also decrease greatly as the tire ages, regardless
of the remaining tread.
@ For the sake of the environment
Reinstall summer tires at the appropriate
time, because they provide better handling
when roads are free of snow and ice. Summer
tires cause less road noise, tire wear, and fuel
consumption.
G) Tips
You can also use all season tires instead of
winter tires. Please note that in some coun-
tries where winter tires are required, only win-
ter tires with the a symbol may be permit-
ted.
Snow chains improve both driving and braking in
winter road conditions.
> Only install snow chains on the front wheels.
> Check and correct the seating of the snow
chains after driving a few feet, if necessary. Fol-
low the instructions from the manufacturer.
> Note the maximum speed of 30 mph
(50 km/h). Observe the local regulations.
Use of snow chains is only permitted with certain
rim/tire combinations due to technical reasons.
Check with an authorized Audi dealer or author-
ized Audi Service Facility to see if you may use
snow chains.
Use fine-mesh snow chains. They must not add
more than 0.40 inch (10.5 mm) in height, includ-
ing the chain lock.
You must remove the snow chains on roads with-
out snow. Otherwise, you could impair driving
ability and damage the tires.
ZA\ WARNING
Using incorrect snow chains or installing snow
chains incorrectly can result in loss of vehicle
control, which increases the risk of an acci-
dent.
@) Note
— Snow chains can damage the rims and
wheel covers* if the chains come into direct
contact with them. Remove the wheel cov-
ers* first. Use coated snow chains.
— Do not install and use snow chains if there is
a malfunction in the air suspension, because
the vehicle height will be very low. If you
305
>
4N0012721BD
Care and cleaning
Component Situation Solution
Laser scanner Deposits Soft sponge with a mild soap solution®
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail Road salt Water, cleaning solution suitable for stainless steel, if nec-
pipes essary
Decorative parts/ | Deposits Mild soap solution ®, a cleaning solution suitable for stain-
trim less steel, if necessary
Paint Paint damage Repair with touch-up paint
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.
Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.
Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)
No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant
Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth
Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a soft
cloth
Carbon compo-__| Deposits Clean the same way as painted components > page 309
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution
a) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water
Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®
trim
311
Emergency assistance
Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.
WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.
Equipment
Vehicle tool kit, tire mobility kit, and
Wuts BE la4
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack
Applies to:
Fig. 193 -Vehicles with conventional drive system- Lug-
gage compartment: cargo floor cover
Applies to:
Fig. 194 ---Vehicles with plug-in hybrid drive- Luggage
compartment: cover
316
Conventional drive system: The vehicle tool kit,
vehicle jack”, tire mobility kit*, and compressor*
are stored in the luggage compartment under
the cargo floor cover > fig. 193.
Plug-in hybrid drive: The vehicle tool kit, tire mo-
bility kit and the compressor are located on the
back side of the cover and in the compartment
underneath it > fig. 194.
Conventional drive system
> Lift the cargo floor by the plastic handle
> fig. 193.
> Hook the handle into the luggage compart-
ment weather strip.
> Applies to: vehicles with spare tire: Remove the
handle by turning it counter-clockwise and re-
move the spare tire.
> Unhook the cargo floor cover before closing the
luggage compartment lid.
Plug-in hybrid drive
> Open the cover using the handle > fig. 194.
Conventional drive system: Depending on the
equipment, the vehicle tool kit* may be located
under the spare tire*, under another cover, or in
the tool box.
@ Tips
— The vehicle jack* does not require any main-
tenance.
— Plug-in hybrid drive: The vehicle must not
be operated without the tire repair set.
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 316.
> Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 317.
4N0012721BD
Emergency assistance
Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 316.
> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 316 and the
spare tire > page 322.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Air suspen-
sion: wheel change.
> Switch the ignition off.
Z\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack”. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
Removing the caps
with the flat tire.
B4L-1337
&
[
Fig. 198 Wheel: wheel bolts with caps
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 198.
> Remove the cap with the plastic clip.
Anti-theft wheel bolts
Applies to: vehicles with anti-theft wheel bolts
i
> all
Fig. 199 Anti-theft wheel bolt with cap and adapter
B4H-0470
v
You need a special adapter in the vehicle tool kit
to remove the anti-theft wheel bolts.
>» Remove the cap @).
> Slide the adapter @) all the way onto the anti-
theft wheel bolt @.
» Slide the wheel wrench from the vehicle tool kit
all the way onto the adapter @).
> Loosen the wheel bolt > page 319.
@) Tips
Note the code number for the wheel bolt
adapter and store it in a safe place separate
from the vehicle. If you need a replacement
adapter, contact an authorized Audi dealer or
authorized Audi Service Facility and give them
the code number.
Loosening the wheel bolts
B4S-0221
Fig. 200 Wheel: loosening the wheel bolt
319