Table of contents
Online media « « cscs x « asco sw eves vw aves 252
Amazon Alexa...... cece eee ee 253
Multimedia connections.............. 253
Playing media’. « 2 ssw x 2 wei 2 o oem 2 8 oe 255
Options and settings...............6. 259
Supported media and file formats...... 261
Troubleshooting sic s 6 caine x « eve «owe 263
Audi smartphone interface...... 264
SQlUD © nsws 2 o eee ys eee os Hew ee Heresy 264
Troubleshooting..............0e0 eee 265
Additional settings.............. 266
System SettingS'. » 6 secie ss sews vc owe ee 266
Connected devices.................-. 268
Legal inforttiation’s < ses + < emus s ¢ sano 3 269
Maintenance and Care........... 270
Checking and Filling............. 270
FuUCliic oe aren a 2 sani & ¥ mimi @ wane Wo ame8e 270
Refueling..............0 cece eee eee 271
Emissions control system............. 274
Engine compartment................. 274
EMGIMeLOI Le. sussnce « » svaxace we ws snntate © & oxetinse # 4.6 277
Cooling systeM...........00 2-0 ee eee 281
Brake: fluids « ¢ sas ¢ ¢ eae = ¢ wens 5 ¢ cares 283
Electrical system. ............02-000. 284
Battery... 0.2... cece cee eee ee 284
Windshield washer system...........- 287
Service interval display............... 287
Whe ets ares ys ams i 2 ewe ¢ x masa 2 eae 289
Wheelsiand Tittes « sscis +o soins «0 senses 0 0 289
Tire pressure monitoring system....... 307
Care and cleaning................ 309
General information................. 309
Carwashes « sans 3 < aan a5 Ween 2b eee eS 309
Cleaning and care information......... 310
Taking your vehicle out of service....... 315
Troubleshooting................. 316
Emergency assistance........... 316
Generalinformation................. 316
EQuIPMENt eens « x cows o ween 3 e cies & 316
Tire MOBILEY-KIE wsscoe oo sressie ae emcosie wo sees 316
Replacing wheels................-00. 319
Space-saving spare tire............... 322
JUIMIPESTANEING 5 x exces ow canes @ a someees vo eee 322
TOWING... cece eee 324
Fuses and bulbs.................. 327
Fuses... 00... ccc eee eee eee 327
BUILDS sss s ¢ ware 5% Soom 5 2 cores Bee gee 330
Customer information........... 332
Data privacy...............00.0 eee 332
Image recording.............eee eee 332
Dataamemoniess. « o swscs s 2 wean a arene « 2 6 332
Transmitted information.............. 333
Accessories and technical
CHANGe|S.... 1... eee eee 336
Warranty’: « = sce « = seme us cemes § g eee e 336
Audi Literature Shop...............4. 336
Driving in other countries 336
Maintenance, repairs, and technical
MOGITICATIONS « sesso: os soni & 4 menace 4 & omer 336
Accessories and parts..............-. 338
Reporting Safety Defects.............. 338
Declaration of compliance for
telecommunications equipment and
electronic systems............---00005 339
Fechnnicalidata... . 6 ccsen ss ess oe meee 341
Identification data................... 341
Nehicle data ac»: » s seus «2 sews gy aes ge 341
INdeX. 16. ees 343
4N0012721BD
Quick access
Electronic Stabilization Control
(ESC)
=> page 134
Anti-lock braking system (ABS) ¥
>page 135
Anti-lock braking system (ABS) ¥
=>page 135
Steering
=> page 131
Steering lock
=> page 131
All wheel drive
=> page 133
Suspension control
=> page 130
Air suspension
=> page 130
Engine speed limitation
=> page 14
Tank system
> page 272
Electrical system
=> page 284
Engine oil level (MIN)
> page 278
Engine oil level (MAX)
=> page 278
Engine oil sensor
> page 278
Malfunction Indicator Lamp (MIL)
v
=> page 274
Engine warm-up request
=> page 278
Washer fluid level
=> page 287
Windshield wipers
=> page 69
High-voltage battery range
=>page 142
Parking system plus
=> page 193
Tire pressure
=> page 307
Tire pressure ¥
=> page 307
Loose wheel warning
=> page 304
Bulb failure indicator
=> page 64
Adaptive light
=> page 64
Light/rain sensor
=> page 64, > page 69
Door lock
=>page 45
Battery in vehicle key
=>page 49
Night vision assist
=>page 165
Intersection assistant
=> page 189
Side assist
=> page 187;
Exit warning
=> page 188
Rear cross-traffic assist
=> page 198
Adaptive cruise assist
=> page 178
Steering intervention request
=>page 175,>page 181
Lane departure warning
=>page 181
Distance warning
= page 179
Audi pre sense
=>page 185
Emergency assist
= page 190
Emergency call function
=> page 224
Climate control system
=> page 108
4N0012721BD
Sitting correctly and safely
than one person, including children, with a
single safety belt.
— Never allow children or infants to ride on an-
other person's lap and be belted into the
safety belt with them.
— Insert the belt buckle only in the belt latch
belonging to the corresponding seat, so that
the protective function is not impaired.
— To ensure the maximum protective function
of the safety belts, all vehicle passengers
must sit in the correct seating position
=> page 72.
— Check the condition of your vehicle’s safety
belts regularly. If you find damage to the
belt webbing, the belt connections, the re-
tractor, or the buckle, have the damaged
safety belt replaced by an authorized Audi
dealer or authorized Audi Service Facility.
— The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
— Safety belts that are strained during an acci-
dent, and thus stretched, must be replaced
by an authorized Audi dealer or authorized
Audi Service Facility.
(Glace at camellia Loita iale)
B4H-0751
RAZ-0696
Fig. 74 Safety belt positioning for pregnant women
Fastened safety belts only offer optimal protec-
tion during an accident and reduce the risk of se-
rious injury or death when they are positioned
correctly. Furthermore, the correct safety belt
position holds the vehicle occupant in place so
that a deployed airbag can provide maximum
protection. Therefore, always fasten the safety
belt and make sure it is positioned correctly
> fig. 73.
To ensure the safety belt is positioned correctly,
make sure of the following points:
— The lap portion of the safety belt must be locat-
ed across the lap.
— The shoulder portion of the safety belt must
rest over the center of the shoulder.
— The safety belt must always rest flat and se-
curely on the body.
For pregnant women, the safety belt must rest
evenly across the chest and as low and flat as
possible on the lap, so that no pressure is applied
to the lower abdomen. This should be done
throughout the entire pregnancy > fig. 74.
Z\ WARNING
Incorrect safety belt positioning can cause se-
rious injury in the event of an accident or dur-
ing sudden braking or driving maneuvers.
— Never drive with the backrest reclined ex-
tremely far. The more the backrest is tilted
back, the greater the risk of injury due to the
safety belt being routed incorrectly.
—The safety belt itself or a loose safety belt
can cause serious injuries if it shifts onto
soft areas of the body, such as the stomach.
—The shoulder portion of the safety belt must
lie over the center of the shoulder and
chest, and never under the arm, behind the
back, or across the neck or face.
—The lap portion of the safety belt must lie
across the lap and never over the stomach.
— The safety belt must lie flat and securely on
the upper part of the body and the lap.
—The belt webbing must not be pinched or
twisted, or rub against sharp edges.
— If the safety belt height is set incorrectly
and/or the safety belt is routed incorrectly,
83
4N0012721BD
Stowing and using
[Oe > Attach the hooks for the cargo net to the tie-
downs.
Make sure that the heating grid strips for the
rear window defogger are not damaged by |
abrasive objects.
Applies to: vehicles with pass-through
— The tire pressure must be adapted to the
load > page 299.
— You can purchase straps at specialty stores.
iz
Fig. 91 Rear bench seat: opening the cover
Fig. 92 Rear single seats: sliding down the cover
> Applies to: vehicles with rear bench seat: Fold
down the rear center armrest and the cover be-
hind it.
>
Applies to: vehicles with single seats in the rear
Press the button @) and the cover will move
down automatically @).
Follow the safety precautions > page 100. | 5
Tie-downs Applies to: vehicles with refrigerator
There are tie-downs () in the luggage compart-
ment to secure pieces of luggage and objects.
> Use the tie-downs to secure the cargo.
Cargo net
Applies to: vehicle with cargo net
Use the cargo net (2) to secure lighter objects in
the luggage compartment
> Fold the clip for the tie-downs upward.
Fig. 93 Rear center armrest: refrigerator
101
4N0012721BD
Driving
Saisie laine eN eae (eA
driving
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not drive with winter tires during the summ-
er.
— Do not let the engine run while the vehicle
parked.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
G) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
Energy management
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@ Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
WE Te [1 y
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake
booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Have the
problem corrected by an authorized Audi dealer
or authorized Audi Service Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
BS Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. The ignition and important assist systems
such as power steering and the brake booster will
remain available during the Stop phase. The en-
gine will restart automatically when needed. >
121
4N0012721BD
Driving dynamic
Based on the selected setting, the air suspen-
sion* will adjust the ground clearance and the ac-
tive suspension* will provide various degrees of
compensation for vehicle movements.
Engine sound
The engine sound adapts and can be subtle to
sporty.
Suspension
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
» Applies to: Audi tablet: Select on the home
screen: VEHICLE > Driving data.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
>» Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
> Press Lower to lower the vehicle down again.
The vehicle will lower when at speeds of approxi-
mately 22 mph (35 km/h) and lower. This func-
tion may only be used temporarily when in-
creased ground clearance is necessary. It is not
intended for long drives.
CG) Note
— Also refer to the information about ground
clearance > page 130.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Active suspension
Applies to: vehicles with active suspension
The active suspension enhances the air suspen-
sion with an electromechanically-controlled sus-
pension system. It selectively influences rolling
movements when driving around curves and
pitching movements, for example when braking
and accelerating. It also reduces lifting move-
ments when driving over bumps. The settings de-
pend on the selected Audi drive select* mode.
The curve tilting function is also switched on in
the comfort+ Audi drive select* mode. This func-
tion reduces the force on the vehicle passengers
when driving around curves by tilting the vehicle
toward the inside of the curve.
Display
You can display the principal functions of the ac-
tive suspension.
> Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Active sus-
pension display.
It will display how the vehicle body movements
are compensated at each wheel. The more the
cylinder is filled in, the more the system is inter-
vening. Please note that the display here is not to
scale.
Settings
> Open the active suspension display and select
. >
129
4N0012721BD
Trailer towing
Trailer towing
Driving with a trailer
General information
Your vehicle is primarily intended for transport-
ing people and luggage. However, if you drive
with a trailer, follow the technical requirements,
the operation and driving tips, and the legal reg-
ulations.
Driving with a trailer affects the vehicle's energy
usage, performance, and wear. It also requires
higher concentration from the driver.
Z\ WARNING
Do not transport any people in a trailer due to
the risk of fatal injury.
Technical requirements
Trailer hitch
Only use a trailer hitch with a removable ball
hitch mount and ball hitch. The trailer hitch must
be permitted for the vehicle, the trailer and the
permitted total weight of the trailer being
pulled. Above all, it must be securely and safely
attached to the vehicle trailer.
Never mount a trailer hitch on the bumper. The
trailer hitch must be mounted in a way that does
not impair the function of the bumper. Do not
make any changes to the exhaust system and the
brake system.
Check regularly if the trailer hitch is securely
mounted. Always follow the instructions given by
the trailer hitch manufacturer.
Trailer brakes
If the trailer has its own brake system, then fol-
low the manufacturer specifications. However,
the brake system on the trailer must never be
connected to the vehicle brake system.
Engine cooling system
Driving with a trailer means a higher load on the
engine and the cooling system. The cooling sys-
tem must be designed for additional load and
contain enough coolant > @.
CG) Note
Longer inclines cannot be driven without a
suitable cooling system, especially if the out-
side temperatures are high. Otherwise, this
increases the risk of engine damage.
Operating instructions
Towing capacity
Your vehicle can only be operated with class 1 or
class 2 trailers.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 299. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
151
>
4N0012721BD
Wheels
@) US DOT number (TIN) and
manufacture date
The manufacture date is listed on
the tire sidewall (it may only ap-
pear on the inner side of the tire):
DOT... 2219...
means, for example, that the tire
was produced in the 22nd week of
the year 2019.
Audi Original Tires
Audi Original equipment tires
with the designation “AO” have
been specially matched to your
Audi. When used correctly, these
tires meet the highest standards
for safety and handling. An au-
thorized Audi dealer or author-
ized Audi Service Facility will be
able to provide you with more in-
formation.
(Q) Mud and snow capability
“M/S” or “M+S” indicates the tire
is suitable for driving on mud and
snow. /\ indicates a winter tire.
Composition of the tire cord
and materials
The number of plies indicates the
number of rubberized fabric lay-
ers in the tire. In general: the
more layers, the more weight a
tire can carry. Tire manufacturers
must also specify the materials
used in the tire. These include
steel, nylon, polyester and other
materials.
@ Maximum permitted load
This number indicates the maxi-
mum load in kilograms and
pounds that the tire can carry.
@ Uniform tire quality grade
standards for treadwear,
traction and temperature
resistance
Treadwear, traction, and tempera-
ture ranges > page 306.
@ Running direction
The arrows indicate the running
direction of unidirectional tires.
You must always follow the speci-
fied running direction
> page 321.
Maximum permitted
inflation pressure
This number indicates the maxi-
mum pressure to which a tire can
be inflated under normal operat-
ing conditions.
291