4K8012721BC
Media
(MPAA). Note that the age levels for video the incorrect PIN three times in a row. The
DVDs in European countries may differ.
— PIN entry for parental control will be locked dealer.
for approximately one minute if you enter
Supported media and file formats
Lea TN]
The DVD drive*, SD card reader, and the USB stor-
age device connection support the following me-
dia file properties:
PIN can only be reset by an authorized Audi
Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity of up to 256 GB;
ed media | DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
compatible with a DVD video player;
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
Audi music interface: mobile devices > page 208 (such as an iPod, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives)).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
CD/DVD file systems: ISO9660, Joliet, UDF.
USB mass storage device partitions (primary/logical*): two per USB connection.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG |Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows |2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_ |.opus__|.flac -m4a__—|.mpg; -mp4 .wmv
tension -m4b_— | .ogg -mpeg -m4v .asf
aac .oga -mov
-avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive*: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max.
50,000 files per playlist/folder
@ Tips — For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
display showing the remaining play time
215
>
4K8012721BC
Checking and Filling
Charging the 12 Volt vehicle battery
Fig. 151 Engine compartment: connectors for a charger or
jump start cables
Note the safety precautions > page 227, General
information, > A\ in Battery general informa-
tion on page 237 and > /\.
Requirement: only use chargers with a maximum
charging current of 14.8 volts. The battery ca-
bles remain connected.
> Switch off the ignition and all electrical equip-
ment.
> Open the hood > page 229.
> Open the cover on the positive terminal
> fig. 151.
> Clamp the charger terminal clamps to the jump
start pins according to the instructions. (Hex
head bolt under a cover ©, hex head bolt on
the vehicle body ©).
> Insert the power cable for the charging device
into the socket and switch the device on.
> At the end of the charging process, switch the
charger off and pull the power cable out of the
socket.
> Remove the charging device terminal clamps.
> Close the cover on the positive terminal.
> Close the hood > page 229.
Z\ WARNING
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 239.
— Ahighly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
—A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,
the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases
the risk of an explosion.
G) Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.
Windshield washer
system
B4M-0135)
Fig. 152 Engine compartment: washer fluid reservoir cap
Follow the safety precautions > page 227, Gener-
al information.
The windshield washer reservoir © contains the
cleaning solution for the windshield and the
headlight washer system > fig. 152, > page 230.
The reservoir capacity can be found in
=> page 291.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Message
& Please add washer fluid
239
4K8012721BC
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
261
>
4K8012721BC
Care and cleaning
trim
Component Situation Solution
Laser scanner Deposits Soft sponge with a mild soap solution®
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail Road salt Water, cleaning solution suitable for stainless steel, if nec-
pipes essary
Rear spoiler Deposits Clean similar to painted parts > page 261; remove dust in
the rear spoiler compartment
Snow/ice Hand brush/solvent-free de-icing spray
Decorative parts/ | Deposits Mild soap solution ®, a cleaning solution suitable for stain-
less steel, if necessary
Paint Paint damage Repair with touch-up paint
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.
Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.
Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)
No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant
Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth
Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ®) and a soft
cloth
Carbon compo-___| Deposits Clean the same way as painted components > page 261
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Interior cleaning
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
trim
Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®
263
4K8012721BC
Care and cleaning
@) Note
— Headlights and tail lights
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
— To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
upper and lower display, select on the
MMI home screen: SETTINGS > Display &
brightness > MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
— If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
265
>
Emergency assistance
— Read the warnings when working in the en-
gine compartment > page 227.
— Handling the jump start cables incorrectly
may cause the vehicle battery to explode
and lead to serious injuries.
C) Note
Jump start cables can cause considerable
damage to the vehicle electrical system if
they are connected incorrectly.
G) Tips
— There must be no contact between the
vehicles, or else voltage could flow when
connecting the positive terminal and drain
the vehicle battery of the vehicle providing
the jump start.
— The drained vehicle battery must be con-
nected correctly to the electrical system.
— Switch off electrical equipment that is not
needed.
aT telat tle)
Both jump start cables must be connected in the
correct order.
Fig. 168 Engine compartment: connectors for jump start
cables or a charger
The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 237.
Connecting the positive cable (red) to the
positive terminal
> Open the red cover on the positive terminal
> fig. 168.
1. Attach one end of the positive cable (red) to
the jump-start pin @ © fig. 169 on your vehi-
cle.
2. Attach the other end of the positive cable
(red) to the positive terminal @) on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
Fig. 169 Connecting the jump start cables
274
Z\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components |»
Index
Bluetooth
Audio player... . 2... cece eee eee eee eee 206
Connecting acellphone............... 161
Deleting adevice...............00000- 221
Device overview............--0-0 0 eee 220
Disconnecting a device................ 221,
Displaying profiles. « cies 2 save «2 owen ae 221,
Searching fora device................. 221
Selecting a device : seas ss seg ts ees so: 221
Specifying a favorite.................. 221
BoOStss « « cosy: ¢ ¢ eyes 5 © sees § o Rewn ¢ a ees ¢ e 16
Boost pressure indicator................. 16
Brake fluid
New brake pads..............---000-- 100
Break-in security feature..............0.. 35
Breaking in
New brake pads..............-..00005 100
New tires « ¢ cvs + sie +e ctees ss ees es 248
Browser
refer to Mediacenter................0. 210
Bulb replacement...............000-005 281
Business. address): « s scx ¢ < swaw « x ome gee 191,
C
California Proposition 65 Warning........ 228
Batteryspecificie. «swine s vaaney o ownc oes 237
Galllist « cosas « s sess = i secu = 2 am = a8 165, 167
CaM@raS css « = ees 5 2 cee + & otters os ees es 116
LOGCALIONS sa, «+ veces oe 5 consents » x aamsens © 5 eewens 117
Capacities
Fueltank............ 20. 291
Washer fluid reservoir...............0 291
Cargonet........... 0... eee eee eee eee 83
Car key... eee eee eee 36
Car phone
Serial number (IMEI) .............0.006 172
SWItChING OMfessc <6 weww = awe a 2 mire «2 171
Capwashls « oaws 2 ¢ eau « 2 mame «x eee & 2 cee 261
Catalytic converter’; esos << weg ee ees se ee 227
294
Cell phone
refer to Telephone.............e eee eee 161
Cell phone compartment
refer to Audi phone box............... 163
Central
locking ...... 0. cece eee eee eee 32
AUTO LOCK: » geese + sunems 2 seene & 3 donee & = Be 32
Convenience key « sscsu © cvenesie © erase wo vnscem 37,
Convenience opening and closing......... 43
Luggage compartment lid............... 39
Mechanically unlocking and locking....... 35
Messages... 1.6... ce eee cece eee eee 34
Remote control keys: ss esas ss eves os ees 37
SettN's 6 e wanes a a saws «wo ones vo meen + 8 o8TH 33
Vehicle key... 6... ccc ee eee eee eee 37
Central locking switch................0-. 34
Ceramic brakesicicns x + sxcceie +o nessa 3 0 eres ¥ 6 « 100
Certificationies « 6 evar se enare a ears +e ewe 289
Changing light bulbs................... 281
Charging
refer to Power SOUrCES ...... eee eee eee 79
Charging the battery (mobile devices) . 163, 208
Child safety lock
Climate control system controls in the rear. 42
Power windows.........---00 eee eee eee 42
Rear doorSies 5 « aecw sa cams 3 cam 4 x ae a 42
Child safetyis@ats): se cous ye sews x 2 wren av we 73
Securing to the top tether anchor........ 77
Securing with a safety belt.............. 76
Securing with LATCH............-.-+--- 7
CIGSNING « sacze & s aes & s dae +e Sees te ee 261
Cleaning Alcantara...............00000. 264
Cleaning artificial leather............... 264
Cleaning carbon components........ 263, 264
Cleaning COMmtrols®. « scsi « x sro < « onmvess #6 vie 264
Cleaning decorative parts/trim........... 263
Cleaning exhaust tail pipes.............. 263
Cleaning plastic parts.................. 264
Cleaning textiles.................20005 264
Climate control system...........--..0-- 85
Climate control system controls in the rear
Child safety lok « seyoic 2 x ewe + saree 2 meee 2 42
Closing
Automatic luggage compartment lid...... 40
Convenience closing..............-.05. 43
HOG s « 2 seve y 5 meen ¢ 2 etme § eee OE ree 229
Luggage compartment lid............... 39
4K8012721BC
Index
Luggage compartment lid with foot motion . 41
Panoramic glass roof........... 000s eee 44
Sunshade (rOOf)'s + ween a 2 wome a 2 cores va eee 44
WINdOWS « wissen 2 6 onsen 6 waren a a commer a aos 42
Closing aid (power closing doors).......... 32
Cockpit dimming : « sea « = ves se eee ee oes 53
Cockpit (OVERVIEW) « » wos sv sees = yam ov see 6
COLGFNUMBERs « sasaz « s mame 3 awe so eUeR 2 291
Combustion engine..............0e ee eee 97
Coming home/Leaving home
refer to Entry/exit lighting.............. 51
Compact spare tire.............2..02... 273
Compartments......... 0.0.00 eee eee eee 80
Compass inthe mirror..............00005 57
Compliance.... 0.2.2... eee eee ee eee 289
Configuration wizard « cccc.s «ews oo emi ae € 20
CONMECUiees ow smears 2 6 eames 3 He 2 6 HeaMEW © wens 174
Data plans........... ee eee eee eee 179
Data Privacyes ss ees sy ose s pees s 3 eee 284
Emergency:calll sess 2s mesic + ewrama » wenn « 180
Infotainment....................2005 174
Infotainment services... ..0... 6.0.5 cee 175
Online roadside assistance............. 181
Vehicle control services... cc... cee es 176
Connected devices
Device overvieW........-... 00-2 e eee ee 220
Connections
referto Media...............0-0- 205, 209
Consumer information.................. 286
Consumption
REGUGCING = gaan s 2 aams « noun 6 = Ree 4 5 ROR 97
Consumption (fuel) ........ 2.0.0 16
Contacts
Add destination ¢ says x ¢ mea x aauen 4 2 ome 191
Importing and exporting.............. 172
Memory capacity.............02-.000e 172
Opening (business card)............... 166
Updating inthe MMI...........0. 20008 172
Gonvenience:key's « wssa x « ssn 3 o owe 6 + eee 32
Convenience closing..............-.... 43
also refer to Vehicle key.............005 36
Convenience opening and closing
Windows or panoramic glass roof........ 43
Coolant temperature display.............. 14
GOOG MOAEic s sass s sae 2 2 em EE ee G 86
Cooling system
Adding
coolant................200005 235
Checking the coolant level............. 235
COOLANE eects ow cosmaee te a awaates ow ane We wwii 234
Gornering lights: =» seme 2s aww a 6 eae 2 5 oe 48
Cross traffic assist (intersection assistant) .. 150
Cruise control system..............2005 127
CUB HOLMES ccs ¢ « ceca so hes se eee vB eS 79
Current consumption...............00005 16
D
Data plans... 2... eee ee 179
Data Privacy.................. 0000000. 284
Date crces oo aromas ao munnen @ o emerens ¥ axerenene © events 16
Setting... cece cece eee eee ee eee 219
Daytime running lights.................. 48
Declaration of compliance............... 289
DEF (instrument cluster)................. 12
Demo mode
refer to Presentation mode............. 195
Destination onthe map................. 187
Detatlss, « + mess = eames 2 + avai «2 anaem o « amen 186
Determining correct load limit........... 255
Digital'compass sv so sows «2 ews vs ee ee 57
Dimensions:: « goss = ¢ ewe =o howe +o eee 2 291
Dimming the exterior mirrors............. 54
Dimming the rearview mirror............. 54
Directory
S@QttinGS wows ¢ « eee ¢ Rees Go Ree ce dewE E L72
also refer to ContactS ........00...0008 166
Display
Cleaning........ 0... eee ee eee eee 264
Disposal...... 0.0... c eee eee eee eee 286
Distam@e rics os ssssans a « ansnee oo axons o @ wuan @ ae 16
Distance warning ........0..eceee eee eee 140
Doors
Child safety lock.............02..00000- 42
Door contact switch..............000005 52
Mechanically unlocking and locking....... 35
Power closing/closing aid............... 32
Driver information system................ 13
Drives
refer to Media..............00005 205, 209
Drive select
refer to Audi drive select............... 104
295