4K8012721BC
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
261
>
Care and cleaning
height and width of the inside of the car
wash.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash
operator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
ao the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
— If you wash the vehicle in an automatic car matte finish paint. The paint could be
wash, you must retract the rear spoiler if damaged when the stickers or magnets
necessary, and fold the exterior mirrors in to
reduce the risk of damage. Power folding
exterior mirrors* must only be folded in and @) For the sake of the environment
out using the power folding function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
are removed.
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 57
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning solution
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >
262
Care and cleaning
Component Situation Solution
Plastic parts Deposits Damp cloth
Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary
Water-based deposits
such as coffee, tea,
blood, etc.
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®)
Safety belts Deposits Mild soap solution ®), allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, |the surface
Alcantara Absorbent cloth and mild soap solution®
Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary
Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary®)
Natural leather Fresh stains Cotton cloth with a mild soap solution®
Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
Dried stains: stain remover suitable for leather
Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
Dried stains: oil cleaning spray
Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather
nents
Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
ZA WARNING
The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der
unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.
264
4K8012721BC
Emergency assistance
Raising the vehicle
Applies to: vehicles with vehicle jack
Fig. 165 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 164. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
> Raise the vehicle jack under the lifting point on
the side sill until the bracket on the jack @
completely covers the notch on your vehicle.
> Align the vehicle jack so the bracket @ covers
the notch and the base (2) is flat on the ground.
The base @) must be directly under the mount-
ing point @.
> Mount the crank on the vehicle jack: insert the
crank into the opening on the handwheel. Turn
the crank to the left or right to secure it.
> Continue raising the vehicle jack with the crank
until the wheel lifts off the ground slightly.
ZX WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Applies to: vehicles with air suspension:
Changes in temperature or load can affect
the height of the stopped vehicle.
— To reduce the risk of an accident, never start
the engine when the vehicle is raised.
—To reduce the risk of injury, no work should
be performed under the vehicle while it is
raised.
® Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
271
Emergency assistance
— Read the warnings when working in the en-
gine compartment > page 227.
— Handling the jump start cables incorrectly
may cause the vehicle battery to explode
and lead to serious injuries.
C) Note
Jump start cables can cause considerable
damage to the vehicle electrical system if
they are connected incorrectly.
G) Tips
— There must be no contact between the
vehicles, or else voltage could flow when
connecting the positive terminal and drain
the vehicle battery of the vehicle providing
the jump start.
— The drained vehicle battery must be con-
nected correctly to the electrical system.
— Switch off electrical equipment that is not
needed.
aT telat tle)
Both jump start cables must be connected in the
correct order.
Fig. 168 Engine compartment: connectors for jump start
cables or a charger
The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 237.
Connecting the positive cable (red) to the
positive terminal
> Open the red cover on the positive terminal
> fig. 168.
1. Attach one end of the positive cable (red) to
the jump-start pin @ © fig. 169 on your vehi-
cle.
2. Attach the other end of the positive cable
(red) to the positive terminal @) on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
Fig. 169 Connecting the jump start cables
274
Z\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components |»
Fuses and bulbs
Fig. 172 Driver side footwell: footrest @), front passenger
side footwell (right-hand drive vehicles): cover 2)
Fig. 173 Left side of cockpit: cover @), luggage compart-
ment floor: fuse panel cover @)
278
A fuse that has blown will have metal strips that
have burned through.
The fuses are located in the left footwell under
the footrest (4) or a cover
> Switch the ignition and all electrical equipment
off.
» Check the table that follows to see which fuse
belongs to the equipment.
> Remove the screwdriver from the vehicle tool
kit > page 267.
> Remove the appropriate cover.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the clamps from the fuse panel cover
in the footwell @) or @).
> Remove the fuse using the clip.
>» Replace the blown fuse only with a fuse that
has the same amp rating.
> Reinstall the plastic bracket.
> Install the cover.
Fuse color identification
Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown LS
Red 10
Light blue 15
Yellow 20
White or transparent [25
Light green 30
Teal 35
Orange 40
ZA\ WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
4K8012721BC
Index
A
A/C cooling mode............. ee eee eee ee
Accelerator pedal.............--00000005
also refer to Accelerator pedal...........
ACCeSSOFICS . 6... eee
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Adaptive cruise assist..............-000.
Cleaning the sensors...........00 ee eee
Predictive control....................
Adaptive dampers...........--0000-00-
Adaptive speed assist
refer to Adaptive cruise assist...........
Adjusting the air distribution.............
Adjusting the brightness.................
Adjusting the sound..............-...0-
Adjusting the temperature...............
Adjusting the vents ...........0 cece eens
Adjusting the volume..............000005
Adjusting the volume (announcements) ... .
Adjusting the welcome sound............
Airbag SySteM « » ene s ews 4 5 Hemme tee Eee
Air quality display................2.2.00.
Air suspension..............00.00-0008
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights...............-.00000.
Allseason tires... 2.2.00... 22020
All wheel drive
refer to quattro... 2... eee eee eee
Amazon Alexa integration
Média playback’: ¢ sos s ¢ wees ¢ 4 orem b eae
Operation « sion ss aac sv rere © omen wa ar
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-freeze
Windshield washer system.............
Anti-lock braking system. ........-....-.
Anti-Slip Regulation.................0..
Anti-theft alarm system...........-..00--
Anti-theft wheel bolts................0.
Apple CarPlay
refer to Audi smartphone interface...... 217
Aspect ratio (video) ..........-..00. 211,.213
ASR
refer to Anti-Slip Regulation............ 108
Audi adaptive light.................0005. 48
Audi connect
refer to CONNECt:. « s ccascs seas ieeeee oe 174
Audi connect Remote & Control
refer to Vehicle control services......... 176
Audirdrive seletticy: « + sven « x cee x ¢ neem ¢ 2 2 104
Audi music interface...............20-- 208
Audio files.......... 00.0000 c cece 209
Audi phone box............ 00: e eee eee 163
Audi presense......... 0... e ee eee eee 143
Messages ............ 0.02. e eee eee 146
Audi pre sense front.............--..0-- 144
Audi side assist
refer to Side assist. ...... 0.00.00 eee eee 147
Audi smartphone interface.............. 217
Legalinformation.................005 221
Audi virtual cockpit
refer to Instrument cluster.............. 12
AUTO
Automatic headlights.................. 48
Climate control system.............0005 86
Auto Lock (central locking) ............... 32
Automatic climate control system
refer to Climate control system.......... 85
Automatic luggage compartment lid.... 40,41
Automatic transmission............-.0005 92
Parking lock emergency release.......... 95
Automatic wipe/wash system............. 55
Average consumption................... 16
Average speed.... 2.2... - ee eee eee eee 16
B
Bag hooks... ..... cece eee eee eee eee 80
Battery
Charging (12 Volt vehicle battery)....... 239
Vehicle battery (12 Volt)............... 237
Winter operation (12 Volt vehicle battery) . 237
BOCK rOUEE sicccans + 2 woewene © o sirens © ¥ ecevonT «ones 190
293
Index
Bluetooth
Audio player... . 2... cece eee eee eee eee 206
Connecting acellphone............... 161
Deleting adevice...............00000- 221
Device overview............--0-0 0 eee 220
Disconnecting a device................ 221,
Displaying profiles. « cies 2 save «2 owen ae 221,
Searching fora device................. 221
Selecting a device : seas ss seg ts ees so: 221
Specifying a favorite.................. 221
BoOStss « « cosy: ¢ ¢ eyes 5 © sees § o Rewn ¢ a ees ¢ e 16
Boost pressure indicator................. 16
Brake fluid
New brake pads..............---000-- 100
Break-in security feature..............0.. 35
Breaking in
New brake pads..............-..00005 100
New tires « ¢ cvs + sie +e ctees ss ees es 248
Browser
refer to Mediacenter................0. 210
Bulb replacement...............000-005 281
Business. address): « s scx ¢ < swaw « x ome gee 191,
C
California Proposition 65 Warning........ 228
Batteryspecificie. «swine s vaaney o ownc oes 237
Galllist « cosas « s sess = i secu = 2 am = a8 165, 167
CaM@raS css « = ees 5 2 cee + & otters os ees es 116
LOGCALIONS sa, «+ veces oe 5 consents » x aamsens © 5 eewens 117
Capacities
Fueltank............ 20. 291
Washer fluid reservoir...............0 291
Cargonet........... 0... eee eee eee eee 83
Car key... eee eee eee 36
Car phone
Serial number (IMEI) .............0.006 172
SWItChING OMfessc <6 weww = awe a 2 mire «2 171
Capwashls « oaws 2 ¢ eau « 2 mame «x eee & 2 cee 261
Catalytic converter’; esos << weg ee ees se ee 227
294
Cell phone
refer to Telephone.............e eee eee 161
Cell phone compartment
refer to Audi phone box............... 163
Central
locking ...... 0. cece eee eee eee 32
AUTO LOCK: » geese + sunems 2 seene & 3 donee & = Be 32
Convenience key « sscsu © cvenesie © erase wo vnscem 37,
Convenience opening and closing......... 43
Luggage compartment lid............... 39
Mechanically unlocking and locking....... 35
Messages... 1.6... ce eee cece eee eee 34
Remote control keys: ss esas ss eves os ees 37
SettN's 6 e wanes a a saws «wo ones vo meen + 8 o8TH 33
Vehicle key... 6... ccc ee eee eee eee 37
Central locking switch................0-. 34
Ceramic brakesicicns x + sxcceie +o nessa 3 0 eres ¥ 6 « 100
Certificationies « 6 evar se enare a ears +e ewe 289
Changing light bulbs................... 281
Charging
refer to Power SOUrCES ...... eee eee eee 79
Charging the battery (mobile devices) . 163, 208
Child safety lock
Climate control system controls in the rear. 42
Power windows.........---00 eee eee eee 42
Rear doorSies 5 « aecw sa cams 3 cam 4 x ae a 42
Child safetyis@ats): se cous ye sews x 2 wren av we 73
Securing to the top tether anchor........ 77
Securing with a safety belt.............. 76
Securing with LATCH............-.-+--- 7
CIGSNING « sacze & s aes & s dae +e Sees te ee 261
Cleaning Alcantara...............00000. 264
Cleaning artificial leather............... 264
Cleaning carbon components........ 263, 264
Cleaning COMmtrols®. « scsi « x sro < « onmvess #6 vie 264
Cleaning decorative parts/trim........... 263
Cleaning exhaust tail pipes.............. 263
Cleaning plastic parts.................. 264
Cleaning textiles.................20005 264
Climate control system...........--..0-- 85
Climate control system controls in the rear
Child safety lok « seyoic 2 x ewe + saree 2 meee 2 42
Closing
Automatic luggage compartment lid...... 40
Convenience closing..............-.05. 43
HOG s « 2 seve y 5 meen ¢ 2 etme § eee OE ree 229
Luggage compartment lid............... 39