2020 AUDI A6 service

Data privacy

For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
292

4K0012721BD
Accessories and technical changes

Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Emissions Control System Warranties: Federal
Emissions Control System Defect Warranty,
Federal Emissions Performance Warranty
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
— Applies to: USA models: California Emissions
Control Warranties: Short-term Emissions De-
fects Warranty, Long-term Emissions Defects
Warranty, TZEV models Emissions Defects
Warranty, California Emissions Performance
Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet and in the California
Emissions Booklet*.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from
vehicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Fuel may have a significantly lower octane rat-
ing. Unsuitable fuels can cause engine damage.
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
() Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
Maintenance, repairs,
and technical modifi-
cations
Note the safety precautions > page 231, General
information and > page 276, Raising the vehicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.
293

Accessories and technical changes

Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.


carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.


ZA WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.


ZA WARNING
The engine compartment of any motor vehicle
is a potentially dangerous area and can cause
serious personal injury.
— Always use extreme caution when doing any
work in the engine compartment. Always
follow commonly accepted safety practices
and use common sense. Never risk personal
injury.
— Never perform any work in the engine com-
partment unless you know exactly how to

294
C) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
@) For the sake of the environment
Certain components in your vehicle such as
undeployed airbag modules, pretensioners
and remote control batteries may contain Per-
chlorate Material - special handling may ap-
ply, See www.dtsc.ca.gov/hazardouswaste/
perchlorate. When the vehicle or parts of the
restraint system including airbag modules
and safety belts with pretensioners are scrap-
ped, all applicable laws and regulations must
be observed. Your authorized Audi dealer is
familiar with these requirements and we rec-
ommend that you have your dealer perform
this service for you.
(i) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures

4K0012721BD
Accessories and technical changes

affecting the body should be performed by an
authorized Audi dealer or authorized Audi
Service Facility, who will perform the work ac-
cording to Audi factory specifications. Only
Audi Genuine Parts are used when Audi ex-
perts perform repair or service procedures.
Failure to use Audi Genuine Parts or Audi Gen-
uine Accessories or performing repairs incor-
rectly
may result in severe vehicle damage,
such as corrosion.
Accessories and parts
Consult with an authorized Audi dealer or author-
ized Audi Service Facility before purchasing ac-
cessories or replacement parts. We recommend
that you have your vehicle serviced by an author-
ized Audi dealer or authorized Audi Service Facili-
ty and that Audi Genuine Parts and Audi Genuine
Accessories are used.
Audi does not endorse the use of products and
accessories that it has not evaluated, even if the
product is approved by a certified testing agency
or government agency.

ZA WARNING
— Installing unapproved accessories or incor-
rect replacement parts can cause vehicle
damage and can increase the risk of an acci-
dent.
— Never attach accessories, such as telephone
holders or cup holders, to the airbag covers
or within the airbag deployment zone, be-
cause this increases the risk of injury if the
airbag deploys.
— On vehicles that have factory-installed li-
cense plate brackets on the front of the ve-
hicle, the brackets may only be replaced
with ones that are the same size and made
of the same material. Do not install any li-
cense plate brackets on the front of vehicles
that do not have factory-installed brackets.
Otherwise, the function of the system could

be impaired.

() Note
A correctly-installed exterior antenna is re-
quired for operating radio equipment in the
vehicle. Otherwise, the increased electromag-
netic waves can cause malfunctions in the ve-
hicle. Observe the regulations in the country
where the vehicle is being operated and the
instructions from the radio equipment manu-
facturer.
Reporting Safety Defects
Applicable to U.S.A.
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately in-
form the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Audi of America,
Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;
295

Technical data

Technical data
Identification data
Vehicle data label

—S>SSESESES>S>S>E>E>>—s FA
WOOK X-XOK KKK)
(Hae osccn XX x XXKKKNKK
Fim = YXX XXX
27] XX XXXXXXX XX. X.X XX
XXX KW x
(3)—-Wwoee / GER. 1B
ENG. CODE / TRANS. CODE
XX
XXXX XXX XXX
@ i XK XKNK XK XX
EOA 7D5 4UB
2EH JOZ 1LB
3FC
FOA
TL6 3KA
1xXw 8Q3
716 CV7 7KO
34 AKC
1SA 7GB

6XM 5SG 1AS
SMU 7X1
0G7 OYH OJF
U1A X9B QZ7
9Q8
824 D2D
4X3 2K2
3Y0 413
QIA
SRW
1BA
9G3
8EH 6)
5D2
4GQ
et

Fig. 188 Vehicle identification label
The vehicle identification label > fig. 188 is locat-
ed in the luggage compartment under the cargo
floor cover.
The vehicle identification label information can
also be found in the Warranty & Maintenance
booklet.
Vehicle data
The sticker contains the following vehicle data:
@® Vehicle Identification Number (VIN)
@ Vehicle type, engine output, transmission
® Engine and transmission codes
@ Paint and interior codes
© Optional equipment numbers
Vehicle identification number (VIN)
The VIN is located in the following areas:
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Vehicle infor-
mation.
— On the vehicle identification label
— At the front behind the windshield
— inthe engine compartment on the right side
Notes about technical data
The values may vary based on special equipment
as well as market-specific equipment and meas-
uring methods.
Please note that the specifications listed in the
vehicle documentation always take precedence.
@ Tips
Any technical data that is missing was not
available at the time of printing.





Length (in (mm)) | Width (in (mm)) | Width across the | Height at curb
mirrors (in (mm)) | weight (in (mm))
A6 allroad 194.9 (4,951) 74.9 (1,902) 83.1 (2,110) 58.9 (1,497)
A6 sedan 194.4 (4,939) 74.3 (1,886) 83.1 (2,110) 57.4 (1,457)
S6 Sedan 195.0 (4,954) 74.3 (1,886) 83.1 (2,110) 56.9 (1,446)

298

Index

A
A/C cooling mode..........-. 0. eee eee ee
Accelerator pedal.............-.00000005
also refer to Accelerator pedal...........
AccessorieS .. 0.2... . cece ee eee
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Adaptive cruise assist..............-.00.
Cleaning the sensors............ee eee
Predictive control....................
Adaptive dampers..............000-00-
Adaptive speed assist
refer to Adaptive cruise assist...........
Adjusting the air distribution.............
Adjusting the brightness.................
Adjusting the sound.................00-
Adjusting the temperature...............
Adjusting the vents ..........00 eee eee eee
Adjusting the volume..............000005
Adjusting the volume (announcements) .. . .
Adjusting the welcome sound............
AirbagisySteni’s « wom ss womy ¢ 7 wee x eee Fe
Air quality display................0.-000.
Air suspension...............0.0020005
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights...............-.00000.
Allseason tires... 0.0.0.0... eee eee
All wheel drive
refer to quattro.... 2... eee eee ee eee
Amazon Alexa integration
Media playback............0 eee e eee
Operations « ssa a 2 saws oo ean « x oem © 8 one
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-freeze
Windshield washer system.............
Anti-lock braking system. ........-..00-.
Anti-Slip Regulation.................0..
Anti-theft alarm system ..........--.000--
Anti-theft wheel bolts..................
300
Apple CarPlay
refer to Audi smartphone interface...... 221
Aspect ratio (video) .............00. 215, 217
ASR
refer to Anti-Slip Regulation............ 112
Audi adaptive light..................005. 49
Audi connect
FEfEFTO CONNEC. < s cccs cs Seek ae Hewes Fe 177
Audi connect Remote & Control
refer to Vehicle control services......... 179
Audidrive Seletews zs wewe < 2 sme ¢ ¢ eee 2 108
Audi music interface...............25-- 212
Audio files............200 00 cece eee eee 273
Audi phone box...........0 0: eee ee eae 166
Audi presense.......... 00 eee eee eee ee 146
Messages ......... 0.0.0 cece eee eee 149
Audi pre sense front.............--.00-- 147
Audi side assist
refer to Side assist. ..........-.0 eee eee 150
Audi smartphone interface.............. 221
Legal information..........0eeseeeees 225
Audi virtual cockpit
refer to Instrument cluster.............. 12
AUTO
Automatic headlights.................. 49
Climate control system.............0005 89
Auto Lock (central locking) ............... 32
Automatic climate control system
refer to Climate control system.......... 88
Automatic luggage compartment lid.... 40,41
Automatic transmission ............-.0005 95
Parking lock emergency release.......... 98
Automatic wipe/wash system............. 55
Average consumption................... 16
Average speed .... 2.0... 0. ee eee eee ee 16
B
Bag hooks... ..... ccc eee eee eee eee 81
Battery
Charging (12 Volt vehicle battery)....... 243
Vehicle battery (12 Volt)............... 241
Winter operation (12 Volt vehicle battery) . 241
Blinds
refer to Panoramic glass roof............
Block route... 2.0.6... 2. cece eee eee

Index

Luggage compartment lid............... 39
Luggage compartment lid with foot motion . 41
Panoramic glass roof.............000005 45
Sunshade (roof): « = sss + «swiss + 2 enews ao wre 45
Windows........ 0. cece eee cece eee 43
Closing aid (power closing doors).......... 32
Cockpit MMM? «5 awsess so somes a 6 sumane a vee 53)
Cockpit (overview). « iss a ewes oe eee os eee 6
Collapsible spare'tir@se:. sisson occu ev were 278
Collapsible tire
refer to Collapsible spare tire........... 278
Colored ise: 5 + ssi so ese 6 vee 6H ee ee 298
Combustion engine « oss ss sees se caws see 100
Coming home/Leaving home
refer to Entry/exit lighting.............. 51
COMpact’Sparetires, & wc ao www xv owen & oe 278
Compartment as « o sss x & sass @ & saws 2 2 Bas 81
Compass:in' the Mirror: « cww sx ces se nore o 58
GOrmiplianice’s x s ems: 5 2 wemau sx seen 2 e PERG 296
Configuration wizard.................04. 20
connect ........ 0... cee eee eee eee 177
Data plaris’s s neon ss weoen = o aceem = x eanee & 3 182
Data Privatyices ws excise ss eines 3 v cmseae so csmue 291
Emergency call............0--.00 ee ee 183
Infotainment x: « : eens se ees ae ewe gees 177
Infotainment services...........000005 178
Online roadside assistance............. 184
Vehicle control services................ 179
Connected devices
Device overvieW... 5. . ccc ce eee e eens 224
Connections
refer'to Mediaie:. «2 eciace ss ences vs one 209, 213
Consumer information................0- 293
Consumption
Reducing.......... 0. eee eee eee eee 100
Consumption (Fuel) |. cscs wx sears wo ower ov oe 16
Contacts
Add destination...............000000. 194
Importing and exporting.............. 175
Memory capacity... 6 ccs. s sees se rows 175
Opening (business card)............... 169
Updating inthe MMI.................. 175
Convenience key..........0 2.0.00 eee eee 32
Convenience closing.........:seeeeeees 44
also refer to Vehicle key..............-. 36
302
Convenience opening and closing

Windows or panoramic glass roof........ 44
Coolant temperature display.............. 14
Cooling mode..... 2.6... cee ee eee eee 89
Cooling system
Adding coolant.............00- eee ee 239
Checking the coolant level............. 239
GOOLANE « scscoss = & saacs «wwe + 0 eaters ¥ wan 238
GOPM|NPING igh sce: os meses ow sxcmne v cna a 2 wees 49
Cross
traffic assist (intersection assistant) .. 153
Cruise control system..........-..20005 130
Cup holders......... 0... 2c cece eee eee 80
Current consumption...............0.005 16
D
Data plans
Data Privacy
Dake os ccerevs © scenes © eyaetses © sieitean wo sinters © = eee
Setting
Daytime running lights.............0000. 49
Declaration of compliance............... 296
DEF (instrument cluster) « « sec s «scene so see 12
Demo mode
refer to Presentation mode............. 198
Destination onthe map.............-.+- 190
Details, x x sssasws > x cass » x axcowms + 0 eesenms 4 1 oxen 189
Determining correct load limit........... 259
Digital COMPASS « vex » 2 ween 2 wewws ¥ weeH & sg 58
Dimensions: « 2 ces + = eee & x satis & o ews 298
Dimming the exterior mirrors............. 54
Dimming the rearview mirror............. 54
Directory
S@UttiNgS sane: ¢ x nome + 7 ees & 2 Rem 5 8 Ee 175
also refer to ContactS..............00. 169
Display
Cleaning......... 0... e ee eee eee 268
Disposal..... 0.0... . cee ee eee ee eee ee 293
DIStaNGe esisccs cs cswvie we aoecwne vw serene ww cee os 16
Distance warning « vse se wen s wae a 3 earn 143
Doors
Child safety lock « sencue «ss snimse = serene © sunaeie 0 43
Door contact switch. ...............005. 52
Mechanically unlocking and locking....... 35
Power closing/closing aid............... 32
Driver information system................ 13

4K0012721BD
Index

Highway lights © esc x 2 semis < = wwwee ¥ aeenee © 49
Hill descent:assist 2.006... ec eewe ss oe 107
Hill descent control. ...........ee eee eee 105
Hill Hold ASSISt caxis s < exw x eras se wee ee 95
Home
refer to Home address................ 194
Homevaddress: « saws ss geen sy caw yee 194
HomeLink
refer to Garage door opener............. 46
HOME'SCrEEN & & sevevss vs seas o 6 omen + 8 wea Dos 19
HOM 2 wwe 5 ¢ suse + & sees & & ews Ey eee Es es 6
Hotspot
MOFER CONNIE Lc & cecaonorx v sxewce a a wrens i x swaese 181
I
Ignition
Switching on and off................00. 93
Imbalance (wheels)............. 0000005 254
Immobilizer
refer to Electronic immobilizer........... 36
Inclinometer......... 0.00. cece 106
Undicatorlights « wicsse « vanavese © enauese wv sneaen 6 5 8 7
Inspectionsinterval:. « sows s cccawecs xs wessne a 4 oo 244
Instrument cluster: . weve 2s cee 2 a wee see 12
Adjusting the layout................0-. 14
Cleaning........ 0. e eee eee eee eee 268
ENGINGCOdes: « new 2 wee » 5 weed & 5 saree 226
Failure... eee 12
On-board computer.................020. 16
Operating « = eee ss mews se ees s Bee sg He 13
Persomal.progile wwvone« « csarsns ic axnsine «0 oxstins 13
Service interval display...............- 244
Software information................. 226
Switchingtabsss « sic i + sarin es sac oo acesese 13
Switching the view...............-0000 05 14
Vehicle TURCLIONS vais sx woos s x oss a eee 16
Version information................-. 226
Instrument illumination................. 53
Integrated assistance...............0005 20
Intelligent search
Navigationis « 2 savers x « snes oo aasan © 3 seaweus © 186
Interior lighting < svi. «sos = & ema oo ve 52,53
INterior MONitoring « « wece ss wows te wees s Be 35
Intermittent mode (windshield wipers) ..... 55
International travel...............0000- 182
Internet
refertoconnect.......... eee eee eee 177
Internet radio
referto Online radio............--- eee 205
Intersection assistant...............05- 153
Tonizer. 2... eee eee 90
iPhone
refer to Audi music interface........... 212
J
Jump starting. ............ 0. eee 279
K
Key. eee eee eee eee 32, 36
Convenience opening and closing......... 44
Key replacement...............-0e eee 36
Mechanical key......... 0.00.0 cee eevee 36
Not recognized = sews « ¢ sews: ¢ pews s bees 94
PANIC: Ke ytins « ciccsass 2 x sven © w emouews <6 scours ¥ ¥ 8 36
Replacing the battery...............0-. 38
Unlocking and locking............-...0- 37
Vehicle code sri «5 escves « 3 wane 2 0 weve oes 36
Key USEP': «2 sau ¥ «saws oo sees 3 o Hew oo Ses 31
Kick-COWIN's = werey = » sews = ¢ eum * 9 tes te oe 97
L
Lane assist
refer to Lane departure warning......... 144
refer to Lane guidance................ 144
Lane departure warning................. 144
Cleaning the camera area.............. 267
Lane guidance............0.000000005- 138
Laptimer................0..0 0000008. 126
Evaluating ; « saas ss seee sv wees so ees ss 127
SPAREN sic: 5s cosas oo enaoes 6 > eeu 5 w aewOEEE eo 126
LaSer Scanner’: s + ww » ¢ sees & ¢ sews 2 8 ee 119
Cleanings. 5 + sussasi «a seins + 6 scenes «8 maui © i 268
LATCH (securing child safety seats)......... 76
Launch: GontrObens «ose oo eee vs exons oo cen 98
Leather care and cleaning............... 269
Legal information
License:subscriptionss « « <0 @ esse + wes 225
Software information................. 225
SOfEWANE LICENSES). 5 s wenn ay tem s eee es 225
Version information...............05- 225
305